Fassade der Unterkunft

Bewertungen von Victoria Square Hotel

Victoria Square Hotel
29 - 30 Victoria Square, Bristol, England

Bewertungen

8,4

Sehr gut

330 von insgesamt 761 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
292 von insgesamt 761 Gästebewertungen haben eine Bewertung von 8 - Gut" "
93 von insgesamt 761 Gästebewertungen haben eine Bewertung von 6 - Okay" "
32 von insgesamt 761 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
14 von insgesamt 761 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,8/10

Sauberkeit

8,8/10

Personal & Service

8,0/10

Ausstattung

8,0/10

Zustand der Unterkunft

7,6/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Brigitte

Aufenthalt von 1 Nacht im Juni 2023
Antwort von Elena am 21. Juli 2023
Dear BrigitteThank you very much for finding time to rate your stay. We are happy to hear you enjoyed your stay and we hope to have you back as guest in our hotel not in a far future.Kind RegardsElena – GS SupervisorVictoria Square Hotel

2/10 – Ungenügend

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit
Aufenthalt von 5 Nächten im März 2020

10/10 – Hervorragend

Clemens

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Always recommended
Always a good choice. Small rooms, but the hotel is perfectly located, good breakfast. Coming back soon.
Aufenthalt von 1 Nacht im Februar 2018

8/10 – Gut

Hajo, Germany

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Charmantes altes viktorianisches Hotel
Bristol ist eine tolle Stadt und einen Besuch wert. Die City ist bequem erreichbar durch die Busstation auf der gegenüberliegenden Straßenseite unseres Hotels. Es gibt wirklich viel zu entdecken, Flair aus der Vergangenheit, Architektur der Gegenwart, Museen, Restaurants oder Pubs. Ich hoffe ich komme nochmal nach Bristol.
Aufenthalt von 1 Nacht im September 2017

8/10 – Gut

Danny

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Nice location, easy walk into Clifton and access to Bristol Centre.
Aufenthalt von 3 Nächten im Mai 2024

8/10 – Gut

Nicola

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Hotel is in a good location for access to Clifton Village. Parking is limited and impossible on street. Staff very friendly. Bar expensive. Stairs to top floor are a killer! And small doubles are just that - but if you just want a bed, then that’s what you get. Shower was excellent, but bathroom really in need of renovation - spongy floorboards and chipped woodwork. Didn’t have breakfast - plenty of coffee shops and bakeries only a 4 minute stroll away.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Elena am 22. Mai 2024
Dear NicolaThank you for your review and valuable feedback. We're pleased to hear you found our staff friendly and appreciated our convenient location for access to Clifton Village. We understand parking can be a challenge and want to remind guests that we have 22 parking spaces and 6 parking permits available. Our team is always eager to assist in finding parking if needed.We are currently reviewing our bar prices and appreciate your input. For a more comfortable experience, we recommend requesting a lower floor on your next visit, and we'll do our best to accommodate you in a different room. We apologize for any inconvenience caused by the room and bathroom conditions and are taking steps to address these issues.Thank you again for your comments, and we hope to have the opportunity to welcome you back in the future.Elena - Assistant GM

10/10 – Hervorragend

Angeles

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Clean, polite, excellent.
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Elena am 19. Mai 2024
Dear AngelesThank you very much for finding time to rate your stay. We are happy to hear you enjoyed your stay and we hope to have you back as guest in our hotel not in a far future.Kind RegardsElena – Assistant ManagerVictoria Square Hotel

10/10 – Hervorragend

Emily

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Staff are very nice and accommodating, lovely place
Aufenthalt von 1 Nacht im Mai 2024
Antwort von John Mc. General Manager am 3. Mai 2024
Hi Emily,we're so pleased you had an enjoyable stay.thank you

10/10 – Hervorragend

Barbara

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The reception staff and the room service were excellent
Aufenthalt von 3 Nächten im April 2024
Antwort von John Mc. General Manager am 2. Mai 2024
Hi Barbara,thanks for your 5 out of 5 review!I'm pleased the team looked after you well.

10/10 – Hervorragend

George

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was very clean and the General Manager gave a nice personal touch.
Aufenthalt von 2 Nächten im April 2024
Antwort von John Mc. General Manager am 21. Apr. 2024
Hi George,thanks for your 5 out of 5 review.We're very pleased you had an enjoyable stay.

10/10 – Hervorragend

Caroline

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2024
Antwort von John Mc. General Manager am 9. Apr. 2024
Hi Caroline,thanks for your 5 out of 5 review!Best regards

8/10 – Gut

Rosemary

Gut: Sauberkeit und Personal & Service
Aufenthalt von 2 Nächten im März 2024
Antwort von John Mc. General Manager am 9. Apr. 2024
Hi Rosemary,Pleased you had a nice stay.Hope to be welcoming you back soon.

10/10 – Hervorragend

Susan

Great friendly staff good location
Aufenthalt von 1 Nacht im März 2024
Antwort von John Mc. General Manager am 9. Apr. 2024
Hi Susan,so pleased you had a great stay!

10/10 – Hervorragend

Reza

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was better than I imagined. Really good place to stay. Good facilities and easy check-in and check-out. Just we have to pay 9£ extra for parking which could have been free.
Aufenthalt von 1 Nacht im März 2024
Antwort von John Mc. General Manager am 1. Apr. 2024
Hi Reza,so pleased we exceeded your expectations!Hope you will return to us soon.

10/10 – Hervorragend

Maria

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
A spacious room, clean and comfortable. Close to Clifton village
Aufenthalt von 1 Nacht im März 2024
Antwort von John Mc. General Manager am 1. Apr. 2024
Hi Maria,pleased you had a comfortable, clean and spacious room!Hope to be welcoming you back soon.

10/10 – Hervorragend

Stuart

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice proud hotel benefits from recent update. Would stay again.
Aufenthalt von 1 Nacht im März 2024
Antwort von John Mc. General Manager am 1. Apr. 2024
Hi Stuart,so pleased you enjoyed your stay so much that you want to return again!Hope to see you soon.

8/10 – Gut

David

nice area
Aufenthalt von 1 Nacht im März 2024
Antwort von John Mc. General Manager am 9. Apr. 2024
Hi David,thanks for your review.Pleased you enjoyed your stay in this lovely area.

10/10 – Hervorragend

Vivienne

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This is a lovely hotel in a great location and with super friendly staff. Looking forward to staying again next time I’m in Bristol
Aufenthalt von 1 Nacht im März 2024
Antwort von John Mc. General Manager am 1. Apr. 2024
Hi Vivienne,thanks for your amazing review!See you again soon?

10/10 – Hervorragend

Peter

Gut: Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2024
Antwort von John Mc. General Manager am 1. Apr. 2024
Hi Peter,thanks for your 5 out of 5 review!

10/10 – Hervorragend

sally

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good value, pleasant, helpful staff
Aufenthalt von 2 Nächten im März 2024
Antwort von John Mc. General Manager am 1. Apr. 2024
Hi Sally,thanks so much for your 5 out of 5 review!

10/10 – Hervorragend

Timothy

Aufenthalt von 4 Nächten im März 2024
Antwort von John Mc. General Manager am 9. Apr. 2024
Hi Timothy.thanks for your 5 out of 5 for your stay last month.Hope to see you again soon.

4/10 – Schlecht

Graeme

Mit Haustieren gereist, Mit dem Partner gereist
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Hotel is in a good location but it was so noisy. All through the night - you can hear shouting outside (windows are single glazed). The reception staff were not very friendly and the hotel itself felt tired.
Aufenthalt von 1 Nacht im März 2024
Antwort von John Mc. General Manager am 17. März 2024
Hi Graeme,Thanks for taking the time to leave a review.I'm sorry your stay was disturbed by noisy people. We are a grade 2 listed building in a wonderful peaceful location and its very unusual to have people shouting outside.

10/10 – Hervorragend

terry

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von John Mc. General Manager am 14. März 2024
Hi Terry,thanks for your 5 out of 5 review!We're pleased you had a great stay and look forward to seeing you again soon.

10/10 – Hervorragend

Maya

Aufenthalt von 2 Nächten im März 2024
Antwort von John Mc. General Manager am 1. Apr. 2024
Hello Maya,thanks for your 5 out of 5 review!

10/10 – Hervorragend

Julie

Mit dem Partner gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Very good, great location
Aufenthalt von 1 Nacht im März 2024
Antwort von John Mc. General Manager am 11. März 2024
Hi Julie,thanks for your review.So pleased you found us to be 'very good' and hope to see you again soon.

8/10 – Gut

Jacqueline

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im Februar 2024
Antwort von John Mc. General Manager am 4. März 2024
Hi Jacqueline,thanks for your response. We hope we'll see you again soon.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
A very good hotel. Nothing to suggest that could be improved. Very clean, service friendly - no problems at all. Easy to walk into central Clifton.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von John Mc. General Manager am 29. Feb. 2024
Hello Anonymous,thanks for your lovely comments. We hope we will be welcoming you back very soon.

10/10 – Hervorragend

Michael

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great value for our two night stay in Clifton. Friendly staff, very clean and comfortable.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von John Mc. General Manager am 29. Feb. 2024
Hello Michael,thanks for your lovely review. We're pleased you found us comfortable, friendly and great value and we all hope to see you again soon.

10/10 – Hervorragend

Will

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von John Mc. General Manager am 29. Feb. 2024
Hi Will,thanks for your 10 out of 10!We hope to be welcoming you back soon.

10/10 – Hervorragend

Richard

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von John Mc. General Manager am 29. Feb. 2024
Hi Richard,thanks for your 10 out of 10!We hope to see you back here soon.

8/10 – Gut

Cathy

Aufenthalt von 3 Nächten im Februar 2024
Antwort von John Mc. General Manager am 29. Feb. 2024
Hi Cathy,thanks for your review and hope to be welcoming you back soon.

6/10 – Okay

Yassen

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
The hotel was fine, no thrills. Dated decor, which could be improvee for a nicer stay.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von John Mc. General Manager am 29. Feb. 2024
Hello Yassen,thanks for your review.We are hoping to undertake some interior works quite soon as we always strive to improve our services.We hope to see you again shortly.

10/10 – Hervorragend

Richard

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von John Mc. General Manager am 29. Feb. 2024
thanks for your 10 out of 10!We all hope to see you again soon.

10/10 – Hervorragend

michelle

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von John Mc. General Manager am 29. Feb. 2024
Hi Michelle,thanks for your 10 out of 10!We all hope to see you again soon.

10/10 – Hervorragend

Harriett

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Harriett
Great value for money lovely big riom very comfortable friendly service and nice breakfast would be happy to return
Aufenthalt von 1 Nacht im Februar 2024
Antwort von John Mc. General Manager am 29. Feb. 2024
Hi Harriett,thanks for your lovely review!Your lovely comments will be passed to the team and we hope to be welcoming you back very soon.

10/10 – Hervorragend

Jean

Mit der Familie gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von John Mc. General Manager am 29. Feb. 2024
Hi Jean, thanks so much for your 10 out of 10!

10/10 – Hervorragend

David

Liked everything about it and there was nothing I didn’t like about it keep up the good work 😊😊
Aufenthalt von 3 Nächten im Februar 2024
Antwort von John Mc. General Manager am 29. Feb. 2024
Hi David,thanks for your review.Great feedback is always welcome and I'll share it with the team.Thanks

10/10 – Hervorragend

Mark

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Another great stay
Friendly staff, clean and comfortable room nothing to complain about will visit again.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von John Mc. General Manager am 29. Feb. 2024
Hi Mark,thanks for your review. It's lovely to hear you had another great stay and we all look forward to welcoming you back soon. Ask about our new loyalty programme!

10/10 – Hervorragend

Nigel

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Comfy, friendly hotel in an ideal location
A very comfortable, friendly hotel in an ideal location close to Clifton Village, and an excellent price when compared to other options both high-end and the folks with the purple logo and comfy beds. Our rooms at Victoria Square were snug and well-appointed, showers worked well, and both Suzanna and Clara were super-friendly and knowledgeable about the city.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von John Mc. General Manager am 29. Feb. 2024
Hi Nigel,thanks for your 10 out of 10 review!I will pass on your regards to the team and we hope to be welcoming you back very soon.

8/10 – Gut

Mark

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Great service at this hotel and whilst some areas and furnishings could do with updating, the cosy room ,Great breakfast and friendly service, more than make up for that and whilst parking is limited the price of £9 per day was alot cheaper than elsewhere.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Elena am 21. Feb. 2024
Dear MarkThank you for taking the time to share your positive experience with us. We're pleased to hear that you enjoyed the great service, cosy room, and friendly staff. Your feedback about our breakfast is much appreciated.We also appreciate your understanding about some areas that may benefit from updates. We continuously strive to improve our facilities. Additionally, we're glad you found our parking pricing competitive and affordable.We look forward to the pleasure of welcoming you back for another pleasant stay in the future.Kind RegardsElena – Assistant ManagerVictoria Square Hotel

10/10 – Hervorragend

Mikko

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good place to stay over
Very good stay - hotel was comfortable and clean. Very good value for money!
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Elena am 18. Feb. 2024
Dear MikkoThank you very much for finding time to leave a review. We are happy to hear you enjoyed your stay and we hope to have you back as guest in our hotel not in a far future.Kind RegardsElena – Assistant ManagerVictoria Square Hotel

10/10 – Hervorragend

Sue

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Elena am 18. Feb. 2024
Dear Sue Thank you very much for finding time to rate your stay. We are happy to hear you enjoyed your stay and we hope to have you back as guest in our hotel not in a far future.Kind RegardsElena – Assistant ManagerVictoria Square Hotel

10/10 – Hervorragend

June

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The room, large double was bigger than expected. Very clean throughout and good shower. Comfortable beds and everything in working order. Breakfast tasty and plentiful. Very good location for Clifton Village and central Bristol. If you don't like to walk the bus stops outside the hotel.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Elena am 18. Feb. 2024
Dear JuneThank you very much for finding time to leave a review. We are happy to hear you enjoyed your stay and we hope to have you back as guest in our hotel not in a far future.Kind RegardsElena – Assistant ManagerVictoria Square Hotel

8/10 – Gut

Rob

Aufenthalt von 1 Nacht im Januar 2024
Antwort von John Mc. General Manager am 21. März 2024
Hi Rob,thanks for your review from January...we hope to see you again soon!

6/10 – Okay

DAVID

Geschäftlich gereist
Gut: Sauberkeit
Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
4 star breakfast in a 3 star hotel in a 2 star roo
Pros great location for Clifton Village and the lovely nearby restaurants. Staff are freindly and breakfast is good. Cons charge for parking. Extra parking charge if you leave it later than 11am on day of departure. Some rooms are in another building. Some rooms are 3 star standard and OK but the family room i was in was easy for refurbishment, e.g the furnishings didn't match and were mostly ready for the skip, the walls needed repainting and the flat screen tv was the smallest I've ever seen. Also for breakfast there's a strange prices where you have to book a time slot, which is understandable. However, having to choose your breakfast the day before doesn't really work and then needing to go back to reception every time if you want to change it for the following day is just a waste of time. Try a menu on the table!
Aufenthalt von 5 Nächten im Januar 2024
Antwort von Elena am 18. Feb. 2024
Dear DavidThank you for sharing your feedback following your stay. We're delighted to hear that you enjoyed the great location, friendly staff, and good breakfast.We apologize for any inconvenience caused by the parking charges and the additional fee for late departure. Your comments on the room furnishings and facilities are duly noted, and we appreciate your observations. We are in the process of reviewing and improving our accommodations.We appreciate your insights and hope to have the opportunity to provide an enhanced experience in the future.KRElena, Assistant GM

8/10 – Gut

Mike

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Elena am 18. Feb. 2024
Dear MikeThank you very much for finding time to rate your stay. We are happy to hear you enjoyed your stay and we hope to have you back as guest in our hotel not in a far future.Kind RegardsElena – Assistant ManagerVictoria Square Hotel

6/10 – Okay

Nick

Mit dem Partner gereist
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
The property is a stunning building in a great location however the room was very tired with poor paintwork and from What I noticed around the building, noticed as I’m a decorator so really noticed these points. Request was given for breakfast but not informed on restaurant being shut which was something we would have liked before heading out. Staff were polite and happy so that was nice .
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Elena am 18. Feb. 2024
Dear NickThank you for taking the time to share your thoughts on your recent stay. We appreciate your compliments on our stunning building, great location, and the polite and happy staff.We apologize for the misunderstanding about the Restaurant. It is closed since 2019. Your feedback on the room condition and paintwork is noted, and we will address these points to enhance the overall guest experience.We appreciate your insights and hope to have the opportunity to welcome you back for an improved stay.Kind RegardsElena – Assistant ManagerVictoria Square Hotel

4/10 – Schlecht

Verifizierter Reisender

Breakfast was jokes
The service was fine and staff friendly but sound proofing internally was pretty poor so we could hear people above and around us. Which would have been forgivable but for the £9 mini breakfast! Which really took the biscuit, half size croissants and tiny cereal bowls! Really? Adds insult to injury .
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Elena am 18. Feb. 2024
Dear GuestThank you for sharing your feedback about our service and friendly staff. We appreciate your comments and regret any inconvenience caused by the soundproofing.Regarding the breakfast, we want to clarify that for the 9 mini breakfast, we provide 2 drinks, yogurt, fruit and granola, fruit salad, and a croissant with jam. We are not sure when the biscuits and cereals were served.We appreciate your insights and hope to have the opportunity to provide an improved experience in the future.Kind RegardsElena – Assistant ManagerVictoria Square Hotel

10/10 – Hervorragend

David

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Elena am 18. Feb. 2024
Dear David Thank you very much for finding time to rate your stay.We are happy to hear you enjoyed your stay and we hope to have you back as guest in our hotel not in a far future.Kind RegardsElena – Assistant ManagerVictoria Square Hotel

10/10 – Hervorragend

Maria

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
Had a nice stay at the Victoria Square Hotel! The room could have been nicer but the area is really nice and was worth it for the price!
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Elena am 18. Feb. 2024
Dear MariaThank you very much for finding time to leave a review. We are happy to hear you enjoyed your stay and we hope to have you back as guest in our hotel not in a far future.Kind RegardsElena – Assistant ManagerVictoria Square Hotel