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Bewertungen von The Charm Brighton Boutique Hotel and Spa

5 out of 5
The Charm Brighton Boutique Hotel and Spa
20-21 New Steine, Brighton, England

Bewertungen

9,4

Außergewöhnlich

766 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
173 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 8 - Gut" "
38 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 6 - Okay" "
15 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
9 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,6/10

Sauberkeit

9,8/10

Personal & Service

9,0/10

Ausstattung

9,2/10

Zustand der Unterkunft

9,0/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Bianca

Nice Place Very Kind Stuff Good breakfast
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Reception Team am 10. Jan. 2024
Dear Bianca,Thank you for taking the time to share your experience! We're thrilled to hear that you enjoyed your stay at The Charm Boutique. It's wonderful to know that you found our place nice and our staff kind. We're also pleased that you enjoyed the breakfast. If there's anything specific you loved or if there are any suggestions you have for us, please feel free to share. We hope to have the pleasure of hosting you again in the future.Best regards,

10/10 – Hervorragend

Gil

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It’s a wonderful Hotel. Super located, close to the beach and you just feel very comfortable there.
Aufenthalt von 6 Nächten im September 2023
Antwort von The Charm Team am 3. Okt. 2023
Dear Gil, Thank you for your excellent review! We're so glad to hear that you had a pleasant stay, and we appreciate you taking the time to share your experience. We hope for the opportunity to welcome you back at The Charm Hotel in the future. Kind regards,

8/10 – Gut

Andreas

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Die Zimmer waren sehr klein, aber modern und sauber. Das Frühstück war hervorragend und sehr nettes Personal.
Aufenthalt von 2 Nächten im Juli 2023
Antwort von Reception Team am 4. Aug. 2023
Thank you so much for your nice comment! We hope you totally enjoy your stay and will come back here for more times -

10/10 – Hervorragend

Kassandra

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Schönes Zimmer, gute Lage, nettes Personal und super Frühstück! Gerne wieder!
Aufenthalt von 5 Nächten im April 2023
Antwort von The Charm Team am 24. Apr. 2023
Dear Kassandra, Thank you for your excellent review! We're so glad to hear that you had a pleasant stay, and we appreciate you taking the time to share your experience. We hope for the opportunity to welcome you back at The Charm Hotel in the future. Kind regards,

8/10 – Gut

Stephanie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Tolle Lage, tolles Zimmer
Aufenthalt von 1 Nacht im August 2022
Antwort von The Charm Reception Team am 14. Aug. 2022
Dear Stephanie, Thank you for your review. It is good to know that you like the room and our good location in Brighton. I hope to welcome you in the near future!! Best Regards, Ana

8/10 – Gut

Werner

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Gerne wieder!
Schöne Zimmer mit zentraler Lage! Personal sehr freundlich und sehr gutes Frühstück.
Aufenthalt von 2 Nächten im Juli 2022
Antwort von The Charm Reception Team am 3. Aug. 2022
Dear Werner. Thank you so much for choosing The Charm and for sharing your experience with us. We are delighted to hear that you enjoyed your stay in all the details. We are pleased that the staff was helpful during your stay and you repute our breakfast excellent. These are two our main points and we invest a lot on them. We would like to thank you once again and we are really looking forward to welcoming you soon again. Sincerely, Alba, Reception Team.

10/10 – Hervorragend

Irene

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Sehr schönes und mit viel Liebe eingerichtetes Boutiquehotel. Lage perfekt, können dieses Hotel sehr weiterempfehlen. Leckeres Frühstück gabs auch.
Aufenthalt von 1 Nacht im Juni 2022
Antwort von Reception Team am 13. Juli 2022
Dear Irene, Thank you so much for your visit and for reviewing The Charm Hotel. We are delighted to hear that you enjoyed your stay with us. We are so grateful for your feedback and hope to see you again in the future. Kind regards, Ana

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 3 Nächten im März 2020
Antwort von Marta am 1. Apr. 2020
Dear Guest, Thanks for staying with us. We appreciate your feedback! Warm Regards, Marta Reception Team

10/10 – Hervorragend

Verifizierter Reisender

Aufenthalt von 3 Nächten im Oktober 2019
Antwort von Solvita am 21. Nov. 2019
Dear Guest, Many thanks for the maximum rating. I am very happy you had a great trip and you enjoyed what The Charm Boutique Hotel had to offer. Always will be a pleasure to welcome you back. Best Regards, Solvita Reception Team

8/10 – Gut

Walter

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Juni 2019
Antwort von Solvita am 22. Juli 2019
Dear Walter, Thank you so much for sharing your experience about your stay at The Charm Boutique Hotel. We are really pleased you enjoyed your stay with us and looking forward to welcome you again very soon. Kind regards, Solvita Reception Team

10/10 – Hervorragend

Michael, Hannover

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Sehr hübsches Hotel in Strandnähe, sehr freundliches und hilfsbereites Personal
Aufenthalt von 4 Nächten im November 2018
Antwort von Marta am 27. Jan. 2020
Thank you so much for kind word. We hope to welcome you back another time!

8/10 – Gut

Regina, Nähe Zürich

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
sehr hübsches Hotel mit sehr freundlichem Personal Ausgezeichnetes Frühstück
Aufenthalt von 3 Nächten im November 2018

8/10 – Gut

Momo

Gut: Sauberkeit und Personal & Service
Sehr nettes Personal.Hotel gut gelegen in einer Seitengasse,Nähe Zentrum und Bus.Leider etwas ringhörig,Teppich und Polsterstühle sollten wiedermal gereinigt werden.
Aufenthalt von 5 Nächten im September 2018

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Beautiful hotel with friendly staff. We had to check in very late at night and Mikael was there to give us a warm welcome. The room was big and clean and nicely decorated. We will book again soon.
Aufenthalt von 2 Nächten im September 2018

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Gut gelegenes Hotel, nettes und sehr hilfreiches Team
Aufenthalt von 2 Nächten im Juni 2018

10/10 – Hervorragend

Mathias, Neu Wulmstorf

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Tolles Hotel in Strandnähe
Schönes Hotel, super Service, alle Mitarbeiter freundlich und zuvorkommend
Aufenthalt von 2 Nächten im Mai 2018

10/10 – Hervorragend

Detlev, München, Bayern

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Super Hotel in Strandnähe
Waren für 4 Tage in Brighton. Herzlicher Empfang, schönes Zimmer. Alles sehr geschmackvoll eingerichtet in restauriertem Hotel von 1800. Sehr gutes und reichliches Frühstücksbufet.
Aufenthalt von 3 Nächten im Mai 2018

8/10 – Gut

Tina, Ruhrgebiet

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Schönes Stadthotel in Strandnähe
Gute Lage, Die Familienzimmer liegen im 4.Stock (ohne Aufzug), das sollte man bei der (Koffer-) Planung bedenken, aber die Mitarbeiter sind sehr hilfsbereit, was das Kofferschleppen angeht . Für uns war die Schlafcouch nix, da sie ziemlich durchgelegen war , bei jeder Bewegung quietschte und uns so um die Nachtruhe brachte. Das Doppelbett dagegen war sehr gut. Frühstück sehr gut.
Aufenthalt von 2 Nächten im April 2018

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Elegantes Hotel mit tollem Frühstück
Elegante Zimmer, guter Service, tolles Frühstück, tolle Lage im Zentrum von Brighton
Aufenthalt von 2 Nächten im März 2018

10/10 – Hervorragend

anette

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Would have liked more options for dinning
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Sea Spray Team am 28. Mai 2024
Dear Annette, Thank you for your excellent review! We're so glad to hear that you had a pleasant stay, and we appreciate you taking the time to share your experience. We hope for the opportunity to welcome you back at Sea Spray Hotel in the future. Kind regards,

10/10 – Hervorragend

Peter

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel is in an excellent position the staff are wonderful and you will not beat the breakfast
Aufenthalt von 3 Nächten im Mai 2024
Antwort von The Charm Team am 12. Mai 2024
Dear Peter,Thank you for your glowing review and for choosing to stay with us. We're delighted to hear that you found our hotel's location excellent and our staff wonderful. It's also fantastic to know that you enjoyed our breakfast offerings.Your kind words are truly appreciated, and we hope to have the pleasure of welcoming you back on your next visit to Brighton.Best regards,

10/10 – Hervorragend

Hayley

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great location, parking isn’t great. Had to pay £17 for the day, the hotels its self is lovely though and would definitely book again
Aufenthalt von 1 Nacht im Mai 2024
Antwort von The Charm Team am 5. Mai 2024
Dear Hayley, Thank you for your excellent review! We're so glad to hear that you had a pleasant stay, and we appreciate you taking the time to share your experience. We hope for the opportunity to welcome you back at The Charm Hotel in the future. Kind regards,

10/10 – Hervorragend

Jarrod

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
This is a lovely apart/hotel in a great location and I recommend it highly. It's situated within a 2-min walk to Gloucester Road station. The area is quiet and walkable. Kensington Gardens and Hyde Park just a few minutes away too. Lots of great coffee shops and restaurants close by and the high street is 10-mins away. We stayed for 9 days in between other travels. We initially strayed in the studio room which was great but a bit small but then we moved to a studio deluxe which was perfect. A large size with plenty of space space for bags. The small kitchenette in the rooms was very handy too. The coffee machine in the lobby was awesome. The staff at the hotel, all of them, were very helpful and friendly. This was a great experience and we will definitely be back.
Aufenthalt von 1 Nacht im April 2024
Antwort von The Charm Team am 30. Apr. 2024
Thank you for your glowing review, Jarrod! We're thrilled to hear that you had such a positive experience at our apart/hotel. It's wonderful to know that you found our location convenient and enjoyed the nearby attractions and amenities. We're glad that you found both the studio room and the studio deluxe comfortable, and that the kitchenette in the rooms was handy for you. Our team works hard to provide excellent service, so we're delighted to hear that you found them helpful and friendly. We're grateful for your recommendation and look forward to welcoming you back on your next visit! If there's anything else we can do to make your stay even better next time, please let us know.

8/10 – Gut

Huma

Gut: Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von The Charm Team am 26. Apr. 2024
Thank you for your feedback, Huma. We value your input and would love to hear more about your experience to better understand how we can improve. If there are any specific aspects of your stay that you feel could have been better or any suggestions you have for us, please feel free to share. Your insights are invaluable to us as we strive to provide the best possible experience for all our guests. We hope to have the opportunity to welcome you back in the future and exceed your expectations.

10/10 – Hervorragend

Phillip

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von The Charm Team am 27. Apr. 2024
Thank you for your review, Phillip. We appreciate your positive feedback and are delighted to hear that you had a pleasant experience during your stay with us. If there are any areas where you feel we can further improve or if you have any suggestions for us, please don't hesitate to let us know. We value your input and aim to continually enhance our services to ensure that every guest has a memorable and enjoyable stay. We look forward to welcoming you back in the future.

10/10 – Hervorragend

Sholee

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent service, they immediately changed the feather duvets to synthetic as I am allergic to feathers and Expedia did not send request. Book direct. Amazing hotel
Aufenthalt von 1 Nacht im April 2024
Antwort von The Charm Team am 21. Apr. 2024
Dear Sholee, Thank you for your excellent review! We're so glad to hear that you had a pleasant stay, and we appreciate you taking the time to share your experience. We hope for the opportunity to welcome you back at The Charm Hotel in the future. Kind regards,

6/10 – Okay

Jeffrey, Crawley

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
As some feedback for the property and those considering booking. The hotel isn't quite what I had expected. Essentially the property is an old house that has been refurbished to a high standard. It felt more like a guest house, than a boutique hotel if i'm completely honest. The cleanliness, decorations and breakfast (including the breakfast staff) in the hotel were all very good, but some things to note: - When my partner and I came to check in, the receptionist was having a chat with some of the guests in the lobby. It felt kind of awkward checking in because suddenly everybody just stopped chatting as soon as we arrived. I gave the receptionist my ID which she refused, as she wanted to take my name (she could have gotten this from my ID), and instead I told her my name in a lobby full of people who were now silent... not great for privacy or security. - The TV signal was very bad, and some channels are completely unwatchable - The sink makes a loud gargling noise when draining, and the bathroom extract is very loud (we had to turn this off before we went to sleep as it was too noisy, even with the bathroom door closed) - There is limited noise insulation inside the room from the communal areas outside. You wouldn't want to be stuck next to a noisy guest in this property. - There is no lift in the property, and some steep stairs, so not ideal for those with PWD's, or a lot of luggage. The stay was adequate but I probably wouldn't stay again if I'm honest.
Aufenthalt von 1 Nacht im März 2024
Antwort von The Charm Team am 16. März 2024
Dear Jeffrey, Thank you for taking the time to share your feedback with us. We appreciate your detailed comments and are glad to hear that you found our cleanliness, decorations, and breakfast to be of a high standard.We apologize for any inconvenience you experienced during your stay with the TV signal, sink noise, bathroom extract, and noise insulation. In situations like this, we highly encourage guests to contact our Reception, who is available to assist with any arising issues and ensure a wonderful stay for all guests. We regret that this option seems not utilized during your stay. Please accept our apologies for any disruption caused, and we hope to have the opportunity to welcome you back for a more enjoyable experience in the future. Warm regards,

10/10 – Hervorragend

Steven

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Love Brighton, fantastic history and shopping!!
Aufenthalt von 1 Nacht im März 2024
Antwort von The Charm Team am 13. März 2024
Dear Steven, Thank you for your excellent review! We're so glad to hear that you had a pleasant stay, and we appreciate you taking the time to share your experience. We hope for the opportunity to welcome you back at The Charm Hotel in the future. Kind regards,

10/10 – Hervorragend

Rosie

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lovely stay for a hen do. 3 rooms, very attentive staff. Rooms were lovely and clean, had hot drink making facilities. Very comfortable beds. Breakfast was amazing, toast made to order, buffet breakfast or could order from menu. Only let down was the struggle to find parking but this isn’t anything the hotel did wrong, the permit given was super helpful, along with the map. Great stay, will be back again
Aufenthalt von 1 Nacht im März 2024
Antwort von The Charm Team am 10. März 2024
Dear Rosie, Thank you for your excellent review! We're so glad to hear that you had a pleasant stay, and we appreciate you taking the time to share your experience. We hope for the opportunity to welcome you back at The Charm Hotel in the future. Kind regards,

10/10 – Hervorragend

Rebekah

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Really enjoyed our stay at The Charm Hotel, we stayed in a beautiful room with a sea view. Large space, clean and well styled. The building itself has some wear and tear like many in Brighton.
Aufenthalt von 1 Nacht im März 2024
Antwort von The Charm Team am 9. März 2024
Dear Rebekah, Thank you for your excellent review! We're so glad to hear that you had a pleasant stay, and we appreciate you taking the time to share your experience. We hope for the opportunity to welcome you back at The Charm Hotel in the future. Kind regards,

10/10 – Hervorragend

Nicholas, Hitchin

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great stay!
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Reception Team am 26. Feb. 2024
Dear Nicholas,Thank you for taking the time to leave us a review!We're delighted to hear that you had a great stay with us at the Sea Spray Hotel. Your satisfaction is our utmost priority, and we're thrilled that you enjoyed your experience with us.If you have any specific feedback or suggestions on how we can further improve our services, please feel free to let us know. We're always looking for ways to enhance our guests' experiences.We hope to have the pleasure of welcoming you back for another wonderful stay in the future!Warm regards,

10/10 – Hervorragend

Mike

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice boutique hotel with lovely staff. Breakfast was delicious.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von The Charm Team am 21. Feb. 2024
Dear Mike, Thank you for your excellent review! We're so glad to hear that you had a pleasant stay, and we appreciate you taking the time to share your experience. We hope for the opportunity to welcome you back at The Charm Hotel in the future. Kind regards,

10/10 – Hervorragend

Rhys

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Brilliant stay at The Charm. The service from reception staff to breakfast staff was excellent. Really friendly and room was excellent. Will defo return.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von The Charm Team am 21. Feb. 2024
Dear Rhys, Thank you for your excellent review! We're so glad to hear that you had a pleasant stay, and we appreciate you taking the time to share your experience. We hope for the opportunity to welcome you back at The Charm Hotel in the future. Kind regards,

10/10 – Hervorragend

Jackie

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lovely hotel. Very comfortable with excellent facilities and delicious breakfast. The staff were very helpful. Conveniently placed for the seafront and the heart of Brighton
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Reception Team am 21. Feb. 2024
Dear Jackie,Thank you so much for taking the time to leave such a wonderful review of your recent stay at our hotel. We are thrilled to hear that you found our hotel lovely and comfortable, and that you enjoyed our excellent facilities and delicious breakfast offerings.It's fantastic to know that our staff were able to assist you during your stay and that you found our location convenient for exploring the seafront and the heart of Brighton.We truly appreciate your kind words and your recommendation. It was a pleasure to have you as our guest, and we hope to welcome you back for another exceptional stay in the future.Warm regards,

10/10 – Hervorragend

Clover

Mit der Familie gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Was a comfortable stay
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Reception Team am 21. Feb. 2024
Dear Clover,Thank you for your fantastic review and for rating your stay with us a perfect 10 out of 10! We are delighted to hear that you found your stay comfortable. Providing our guests with a cozy and welcoming environment is always our top priority, and we're thrilled that we could meet your expectations.If there's anything else we can do to make your future stays even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for another comfortable stay in the future!Best regards,

10/10 – Hervorragend

joganandaraja

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Staffs are very nice and polite.specialy Daniella.also the breakfast is very very nice.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Reception Team am 18. Feb. 2024
Thank you for sharing your positive experience with us! We're delighted to hear that you found our staff, especially Daniella, to be very nice and polite. It's also wonderful to know that you enjoyed our breakfast offerings. Your feedback is greatly appreciated, and we hope to welcome you back for another enjoyable stay in the future! If you have any further comments or requests, please feel free to reach out.Warm regards,

10/10 – Hervorragend

Tim

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Our goto
Our goto hotel in Brighton. We have stayed here over 20 times and keep coming back.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von The Charm Team am 14. Feb. 2024
Dear Tim, Thank you for your excellent review! We're so glad to hear that you had a pleasant stay, and we appreciate you taking the time to share your experience. We hope for the opportunity to welcome you back at The Charm Hotel in the future. Kind regards,

10/10 – Hervorragend

Willie

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
One of the best stays we’ve had. Staff friendly, helpful and very attentive. Breakfast was worth the cost and didn’t need to ask for options. Location was great and amenities were easily accessible including the beach. We would definitely stay here again.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von The Charm Team am 4. Feb. 2024
Dear Willie,Thank you for choosing our hotel and for taking the time to share your positive experience. We are thrilled to hear that your stay was one of the best you've had. It's wonderful to know that you found our staff friendly, helpful, and attentive, and that you enjoyed our breakfast options. Our prime location near the beach adds to the overall convenience, and we're delighted to hear that you would choose to stay with us again.We appreciate your kind words and hope to welcome you back on your future visits to Brighton.Best regards,

10/10 – Hervorragend

Paul

Aufenthalt von 1 Nacht im Januar 2024
Antwort von The Charm Team am 2. Feb. 2024
Dear Paul, Thank you for your excellent review! We're so glad to hear that you had a pleasant stay, and we appreciate you taking the time to share your experience. We hope for the opportunity to welcome you back at The Charm Hotel in the future. Kind regards,

10/10 – Hervorragend

Antonio

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice
Aufenthalt von 1 Nacht im Januar 2024
Antwort von The Charm Team am 2. Feb. 2024
Dear Antonio, Thank you for your excellent review! We're so glad to hear that you had a pleasant stay, and we appreciate you taking the time to share your experience. We hope for the opportunity to welcome you back at The Charm Hotel in the future. Kind regards,

10/10 – Hervorragend

Karla

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Lovely
Lovely place with sea view
Aufenthalt von 1 Nacht im Januar 2024
Antwort von The Charm Team am 2. Feb. 2024
Dear Karla, Thank you for your excellent review! We're so glad to hear that you had a pleasant stay, and we appreciate you taking the time to share your experience. We hope for the opportunity to welcome you back at The Charm Hotel in the future. Kind regards,

10/10 – Hervorragend

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von The Charm Team am 25. Jan. 2024
Thank you for taking the time to leave such a kind review. We're delighted to hear that you had such a great experience and we're glad we could make your stay a memorable one. Kind regards,

8/10 – Gut

David

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very Good hotel
Huge very clean and comfortable room, but it was below the main entrance and at the bottom of the stairs so at times it was very noisy. The heating did not come on until 17.00 and at times during our stay it the outside temp was below zero on the afternoon we we went back to our room early it was freezing. But overall a lovely hotel and we would recommend it.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Reception Team am 23. Jan. 2024
Dear David,Thank you for taking the time to share your feedback following your recent stay with us. We are delighted to hear that you found our hotel to be very good, with a huge, clean, and comfortable room. Your recommendation is greatly appreciated.We apologize for any inconvenience caused by the noise at times, especially given the location of your room. We understand the importance of a peaceful stay and will look into ways to address this concern to enhance the overall experience for our guests.Regarding the heating issue, we apologize for any discomfort you experienced. We will investigate the matter to ensure the timely activation of heating to provide a warm and cozy environment for our guests.Thank you once again for your valuable feedback, and we hope to have the opportunity to welcome you back for an even more enjoyable stay in the future.Best regards,

10/10 – Hervorragend

Jennie

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Lovely pretty hotel
This boutique was stunning. The decor as you enter was so lovely and welcoming. The staff were friendly and very helpful. Our room was the family basement suite and it was huge. We stayed 2 nights and had a lovely time.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Reception Team am 23. Jan. 2024
Dear Jennie,Thank you for choosing to stay at our boutique hotel and for sharing your wonderful feedback. We are thrilled to hear that you found our hotel stunning, with lovely and welcoming decor.It's delightful to know that our staff contributed to your positive experience by being friendly and very helpful. We take pride in providing excellent service to our guests, and your kind words are truly appreciated.We're glad you enjoyed your stay in the family basement suite and that it met your expectations with its spaciousness. We aim to create a comfortable and enjoyable atmosphere for all our guests, and we're pleased to hear that you had a lovely time during your two-night stay.Thank you for taking the time to share your positive experience, and we look forward to welcoming you back for another memorable stay in the future.Best regards,

10/10 – Hervorragend

Laura

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Reception Team am 11. Feb. 2024
Thank you for your feedback, Laura. We're glad to hear that you had a great experience during your stay! If you have any further comments or if there's anything we can assist you with, please feel free to let us know. We hope to welcome you back again soon for another wonderful stay.

10/10 – Hervorragend

Sharon

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lovely boutique hotel. Attentive staff, comfortable room and the breakfast was excellent. Highly recommend.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Reception Team am 21. Jan. 2024
Dear Sharon,Thank you for your delightful review! We're thrilled to hear that you enjoyed your stay at our boutique hotel. It's wonderful to know that our staff's attentiveness, comfortable rooms, and excellent breakfast contributed to a positive experience.We appreciate your recommendation and hope to have the pleasure of welcoming you back on your next visit to Brighton.Best regards,

10/10 – Hervorragend

Joana

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Amazing experience.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Reception Team am 16. Jan. 2024
Dear Joana,Thank you for sharing your feedback! We're thrilled to hear that you had an amazing experience during your stay with us. If there's anything specific you loved or any suggestions you have, feel free to let us know. We look forward to welcoming you back for another wonderful stay.Best regards,

8/10 – Gut

Charlotte

Mit dem Partner gereist
Gut: Personal & Service
We had a pleasent stay, ideal location.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Reception Team am 14. Jan. 2024
Dear Charlotte,Thank you for sharing your experience with us. We're glad to hear that you had a pleasant stay and found our location ideal. Your feedback is valuable to us.If you have any specific comments or suggestions on how we can make your next stay even better, please feel free to share them. We hope to welcome you back to The Charm Boutique in the future.Best regards,

10/10 – Hervorragend

Jan, Den Haag

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Reception Team am 10. Jan. 2024
Dear Jan,Thank you for choosing The Charm Boutique and taking the time to leave a 5-star review on Expedia. We're delighted to hear that you had a positive experience during your stay with us. If there's anything specific that stood out to you or any feedback you'd like to share, we'd love to hear it. We hope to welcome you back for another enjoyable stay in the future.Best regards,

8/10 – Gut

Kim

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Reception Team am 7. Jan. 2024
Kim, thank you for taking the time to leave a rating. We hope you enjoyed your stay at The Charm Boutique. If you have any specific feedback or suggestions, feel free to share them with us. We strive to provide an exceptional experience for our guests and appreciate your input. If your travels bring you back to Brighton, we'd be delighted to host you again.Best regards,