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Bewertungen von The Branson Hillside Hotel

3.5 out of 5
The Branson Hillside Hotel
1984 State Highway 165, Branson, MO

Bewertungen

8,0

Sehr gut

546 von insgesamt 1249 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
344 von insgesamt 1249 Gästebewertungen haben eine Bewertung von 8 - Gut" "
193 von insgesamt 1249 Gästebewertungen haben eine Bewertung von 6 - Okay" "
111 von insgesamt 1249 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
55 von insgesamt 1249 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,2/10

Sauberkeit

8,6/10

Personal & Service

7,8/10

Ausstattung

8,0/10

Zustand der Unterkunft

8,2/10

Umweltfreundlichkeit

Bewertungen

4/10 – Schlecht

Tyler

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Seems like they are working on updates but not complete.
Aufenthalt von 1 Nacht im Mai 2024

4/10 – Schlecht

Emily

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The sell of this property killed a once beautiful gem! Our family has stayed at this property multiple times, most recently back in 2021 and loved it, this time was not the case. We learned after checking in the family friendly pool and amenities we knew, were no longer part of this property. Our disappointment only grew throughout our stay. Our room smelled of mildew and no exhaust fan present in the bathroom. Both the towels and bedding were stained. The remaining pool on property is legitimately falling apart. The unkept water and chunks of concrete found at the bottom of the pool were accompanied with a broken railing and falling apart chairs. A safety disaster for anyone with small children. Our family won’t be returning to the property we once enjoyed visiting in during the summer. Disappointed to say the least.
Aufenthalt von 2 Nächten im Mai 2024

8/10 – Gut

Rhonda

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Restaurant was great!!
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

Ruby

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Front desk was nice and helpful. Hotel was clean inside and outside. Rooms were clean and spacious.
Aufenthalt von 2 Nächten im April 2024
Antwort von Hotel Management am 1. Mai 2024
We are glad to see you enjoyed your stay with us. We hope you will come see us again soon

10/10 – Hervorragend

Cherie, Fariview

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The check-in process was easy and efficient. The staff were friendly and welcoming. The room was extremely clean and comfortable. The only thing not rated 5 stars is because the pool isn't working but they are working to have it opened soon. Good place to stay!
Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel Management am 11. Apr. 2024
We are very happy to hear you enjoyed your stay with us. We hope to see you again soon.

10/10 – Hervorragend

Michael, Edmond

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I have stayed here several times. The staff is always very friendly and the rooms are clean and comfortable.
Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel Management am 5. Apr. 2024
Thank you for taking the time to share your experience with us. We hope to see you again soon

2/10 – Ungenügend

Christyl

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2024
Antwort von Hotel Management am 5. Apr. 2024
We are sorry you did not enjoy your stay with us. We hope you enjoyed all that Branson has to offer

4/10 – Schlecht

Tim

Toilet ran all night and got no sleep. Pictures did match the hotel
Aufenthalt von 1 Nacht im März 2024
Antwort von Hotel Management am 25. März 2024
We do apologize that you had a issue while you where with us. We hope you will give us another chance the next time you are in the area.

10/10 – Hervorragend

Richard

Aufenthalt von 1 Nacht im März 2024
Antwort von Hotel Management am 15. Apr. 2024
We are glad to see that you enjoyed your stay with us.

2/10 – Ungenügend

Rick

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Ausstattung
The staff was useless, we couldn't even get a TV controller for our room. Poor service, poor staff. There are a lot of other choices in Branson, and we will be making a different choice next trip. . .
Aufenthalt von 2 Nächten im März 2024
Antwort von Hotel Management am 22. März 2024
We are sorry to hear you did not enjoy your time at our property. We hope you did enjoy your time in Branson.

4/10 – Schlecht

Cynthia

Mit der Familie gereist
Verbesserungswürdig: Ausstattung
This property has really gone down hill. I was really shocked from 3 years ago. They do a good job of trying to keep it clean. But carpets needed to be clean, shower curtain needed to be changed, and breakfast and pool as described was unavailable. I was really disappointed. I won’t go back.
Aufenthalt von 3 Nächten im März 2024
Antwort von Hotel Management am 22. März 2024
I am sorry your stay did not meet our standards.

8/10 – Gut

Larry

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Hotel was away from the hustle of 76
Aufenthalt von 1 Nacht im März 2024
Antwort von Hotel Management am 22. März 2024
Thank you for taking the time to leave us a kind review. we look forward to seeing you again soon.

10/10 – Hervorragend

Nancy

The staff were great!! Friendly, helpful and welcoming. Room was nice. Only thing I would have appreciated a later check out and an hour earlier check in.
Aufenthalt von 1 Nacht im März 2024
Antwort von Hotel Management am 22. März 2024
Thank you for your kind review. We hope you will come see us again soon.

10/10 – Hervorragend

Fernando

Aufenthalt von 2 Nächten im März 2024
Antwort von Hotel Management am 3. Apr. 2024
We are glad you enjoyed your stay with us and hope to see you again soon.

6/10 – Okay

Rebekah

Geschäftlich gereist, Mit dem Partner gereist
Verbesserungswürdig: Ausstattung
We for a room on the bottom floor which feels pretty much like a basement with the small window and low ceiling. Not sure how the other floor rooms looked or would feel less tiny. It was kind of a ghost town never saw one other guest and only 2 cars in the parking lot so that was strange but the hotel served it's purpose with a bed to sleep in so worked for us.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Hotel Management am 13. März 2024
Thank you for taking the time to share your thoughts with us. We hope you will come back to see us once the season starts.

6/10 – Okay

Jason

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung
The hotel was very clean. We had the entire place to ourselves, there was hardly any guests due to it being the off-season in Branson. However, there was no gym facility, no complimentary breakfast offered, pool was not open. These are basic items that should be consistent with a hotel that you are paying $90 or more a night.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Hotel Management am 25. Feb. 2024
Thank you for taking the time to share your thoughts with us.

2/10 – Ungenügend

Kaitlin

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hotel Management am 25. Feb. 2024
We are sorry to see you did not enjoy your stay with us.

10/10 – Hervorragend

Lisa

Mit der Familie gereist
We highly recommend the Branson Hillside Hotel! The staff were so friendly and attentive. Our room was perfect-great bed, pillows and clean. We will define stay here again. Super location and close to Table Rock Park and Lake. Very easy to get to and accessible to everything we were there to visit.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Hotel Management am 25. Feb. 2024
Thank you so much for the glowing review. We are glad you enjoyed your stay with us and hope to see you again soon..

10/10 – Hervorragend

Benjamin

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very easy and simple booking process. Jennifer helped me at my stay that worked at the hotel. She helped with all my questions, gave me a tour of the hotel.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Hotel Management am 31. Jan. 2024
Thank you for your kind review. We are happy to hear that our staff did a good job and will share your review with her.

10/10 – Hervorragend

George

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice rooms, indoor pool
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Hotel Management am 31. Jan. 2024
Thank you

10/10 – Hervorragend

Patrick, Harrison

Aufenthalt von 2 Nächten im Januar 2024
Antwort von Hotel Management am 5. Feb. 2024
Thank you for staying with us. We hope to see you again soon

10/10 – Hervorragend

Shannon

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Had a home town feeling! Absolutely pleasant!
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Hotel Management am 31. Jan. 2024
Thank you so much for that review. We are so happy you enjoyed your stay with us.

6/10 – Okay

Colleen

Gut: Komfort des Zimmers
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Hotel Management am 10. Jan. 2024
Thank you for staying with us

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Hotel Management am 10. Jan. 2024
Thank you for staying with us. We hope to see you again soon.

6/10 – Okay

Amber

Mit der Familie gereist
The photos online show an indoor pool and waterside. As soon as we checked in the young guy working says “yeah everybody is getting mad because the pictures online don’t match the hotel”. He goes on to explain how it’s been bought out and those amenities are no longer available. He then says yeah and our restaurant is down. The workers were nice and all but then she said well your kids can play board games. Which was nice but really not a great comparison. The sheets and duvet were stiff as a board and the pillows were flat. It is a good location.
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Hotel Management am 31. Jan. 2024
Thank you for staying with us. We hope you were able to enjoy our Miniature golf during your stay with us.

6/10 – Okay

Edward

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit
Verbesserungswürdig: Ausstattung
I am only giving this review because there was nothing to do. We came down to go to the indoor pool ,for my daughter’s birthday, that was pictured on google when we looked up the website. We had been at this location before and really enjoyed the pool. When we got there they told us they don’t own the property with the pool that is still on the website. They had mini golf but everything is frozen. The hotel was nice and did fine if I was just needing a hotel. It was very disappointing.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Hotel Management am 2. Jan. 2024
Thank you for your review, We are glad that you enjoyed the room. We hope you will come see us again when our outdoor pool is open.

10/10 – Hervorragend

Kimberly

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Hotel Management am 2. Jan. 2024
We are glad you enjoyed your stay with us. We hope to see you again soon.

2/10 – Ungenügend

Megan

Mit der Familie gereist
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Hotel was okay and off strip. However pool was closed after calling to confirm it being opened and hotel restaurant closed without notice. Not worth the price
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Hotel Management am 2. Jan. 2024
We are sorry you didn't enjoy your stay with us and that you did not see the notices that the pool and restaurant are closed. We hope you enjoyed your time in Branson.

10/10 – Hervorragend

Richard

Mit der Familie gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Hotel Management am 2. Jan. 2024
We are glad you enjoyed your stay, We hope you see you again soon.

10/10 – Hervorragend

Ann

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The restaurant wasn't open.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Hotel Management am 2. Jan. 2024
Thank you for the kind review. We hope you will come see us again soon

10/10 – Hervorragend

justin

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Hotel Management am 10. Jan. 2024
We are happy to see you enjoyed your stay with us. We hope you will come back soon.

8/10 – Gut

David

Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Hotel Management am 2. Jan. 2024
We are glad you enjoyed your stay with us. we hope to see you again soon

10/10 – Hervorragend

Natasha N

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Antwort von Hotel Management am 5. Feb. 2024
Thank you for taking the time to leave us a review.

10/10 – Hervorragend

Alex

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Wonderful place to stay
We had an amazing stay with friends. The staff go above and beyond to make sure you feel welcome and made the stay fun. The night receptionist hides little ducks around for the kids to find. So much fun! We enjoyed our stay.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Hotel Management am 5. Dez. 2023
We are glad you enjoyed your stay with us and that you enjoyed our tiny ducks. We hope you come to see us next time.

4/10 – Schlecht

Sharunda

Aufenthalt von 2 Nächten im November 2023
Antwort von Hotel Management am 2. Jan. 2024
We hope you will stay with us again.

10/10 – Hervorragend

Michael

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
We came with family and friends and had a great time. The hotel was great and the staff were very friendly and went beyond to make our stay a great experience.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Hotel Management am 5. Dez. 2023
Thank you for your positive review. We are very happy your interactions with our staff was so positive

10/10 – Hervorragend

John, brookline

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We were able to check into our room early. It is a little hard to find because the sign is not up yet up yet. However once we found the entrance the motel was clean & inviting , our room was very nice .
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Hotel Management am 5. Dez. 2023
Thank you for the kind review. We are very happy you enjoyed your time with us.

10/10 – Hervorragend

Chris

Aufenthalt von 2 Nächten im November 2023
Antwort von h am 2. Jan. 2024
Thank you for your kind review, We hope to see you again soon.

8/10 – Gut

Kimberly

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit und Personal & Service
Nice price, nice staff. Disappointed restaurant was closed for renovations. One of our rooms was not ready even though we were given the key, but the staff took care of it quickly. Overall a nice place to stay.
Aufenthalt von 1 Nacht im November 2023
Antwort von Hotel Management am 5. Dez. 2023
Thank you for staying with us. We hope to see you again soon.

4/10 – Schlecht

Yolanda

Gut: Sauberkeit
Verbesserungswürdig: Zustand der Unterkunft
Too many issues
Arrived at night , given room that had broken heater / blower that would not shut off. Staff were nice and attempted to correct but eventually moved to another room across the hall. Rooms very tight on space and even with minimal luggage, tight space. Hotel under renovation.,maintenance man did his best, other staff seemed indifferent.,
Aufenthalt von 1 Nacht im November 2023
Antwort von Hotel Management am 21. Nov. 2023
We apologize for the problem with your heater unit during your stay with us and that you were unhappy with the amount of space in our rooms. We hope you were able to enjoy some of our other amenity's while you were here.

10/10 – Hervorragend

raymond w.

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great Place
Loved it great location and clean
Aufenthalt von 1 Nacht im November 2023
Antwort von Hotel Management am 19. Nov. 2023
Thank you very much for your kind review. We hope you will come see us again.

6/10 – Okay

Maureen

Mit einer Gruppe gereist
Gut: Personal & Service und Komfort des Zimmers
I stayed here years ago when it was the Welk Resort and it was great. I really didn’t spend much time in the hotel as it was Veteran’s Week in Branson. The only reason I gave a couple of 3 stars is because it needs updating, especially the carpets. The staff was very friendly, check in & out easy. It is at the other end of town away from the traffic (closer to Silver Dollar City) so it’s pretty quiet. Had a nice display that week out in front with the Vietnam Wall and wreathes to honor the Veterans.
Aufenthalt von 2 Nächten im November 2023
Antwort von Hotel Management am 19. Nov. 2023
Thank you for taking the time to share your thoughts with us. We apricate the feed back. The new ownership working on updating the property. We hope you will come back and see us soon.

10/10 – Hervorragend

Dwell

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very clean and comfortable property.
Aufenthalt von 1 Nacht im November 2023
Antwort von Hotel Management am 19. Nov. 2023
Thank you very much for the kind review. We are glad you enjoyed your time at the Branson Hillside Hotel, and hope to see you again soon

10/10 – Hervorragend

Janice, Smithville

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Property and room were clean, the staff was very friendly and helpful. Like others have mentioned there is no signage with the hotel name. It would have been extremely hard to find if I had not read a review mentioning that. A temporary banner type sign somewhere in front of the hotel might be beneficial. Would stay here again.
Aufenthalt von 5 Nächten im November 2023
Antwort von Hotel Management am 14. Nov. 2023
Thank you so much for taking the time to leave us a kind review. We hope to see you again soon

10/10 – Hervorragend

Benton

Aufenthalt von 1 Nacht im November 2023
Antwort von Hotel Management am 5. Dez. 2023
We hope to see you again soon

8/10 – Gut

Rachel

Aufenthalt von 1 Nacht im November 2023
Antwort von Hotel Management am 5. Dez. 2023
Thank you for staying at Branson Hillside Hotel. We hope to see you again soon

10/10 – Hervorragend

Micki

Aufenthalt von 1 Nacht im November 2023
Antwort von Hotel Management am 2. Jan. 2024
Thank you for staying with us. We hope to see you again soon.

8/10 – Gut

Jennifer

Mit dem Partner gereist
Gut: Personal & Service und Ausstattung
Property was comfortable, convenient and very affordable.
Aufenthalt von 1 Nacht im November 2023
Antwort von Hotel Management am 6. Nov. 2023
Thank you for staying with us. We apricate you taking the time to leave us a kind review. We hope you will come see us again.

6/10 – Okay

Kevin

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
It's reasonably clean and affordable. Our TV didn't work, so we were moved to a room where the TV also didn't work. At that point we were too exhausted to fuss about it. The staff was polite, but not completely competent. Check in took quite a while and they seemed pretty flustered when we needed to change rooms. As hotels go, it's just ok.
Antwort von Hotel Management am 6. Nov. 2023
We would like to apologized again for the technical difficulties during you stay. We hope you will come again.

2/10 – Ungenügend

Amanda, Florissant

Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Hotel Management am 19. Nov. 2023
We are sorry you did not enjoy your time with us.