Außenbereich

Bewertungen von Renaissance Boston Waterfront Hotel

4 out of 5
Renaissance Boston Waterfront Hotel
606 Congress St, Boston, MA

Bewertungen

9,0

Wunderbar

669 von insgesamt 1006 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
212 von insgesamt 1006 Gästebewertungen haben eine Bewertung von 8 - Gut" "
61 von insgesamt 1006 Gästebewertungen haben eine Bewertung von 6 - Okay" "
43 von insgesamt 1006 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
21 von insgesamt 1006 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,4/10

Sauberkeit

9,2/10

Personal & Service

8,8/10

Ausstattung

9,2/10

Zustand der Unterkunft

9,0/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Marcel

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Tolle Lage, gutes Hotel zu fairem Preis.
Aufenthalt von 1 Nacht im Oktober 2022

10/10 – Hervorragend

Corc

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Dezember 2019

8/10 – Gut

Verifizierter Reisender

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Perfect location and friendly staff. Club area excellent
Aufenthalt von 3 Nächten im August 2019
Antwort von General Manager am 22. Aug. 2019
Dear Guest, thank you for choosing the Renaissance Boston Waterfront Hotel. We are delighted you had a great experience and that you liked our convenient location and attentive associates. Thank you again for your review, and we look forward to welcoming you back. Tom Walsh, General Manager

8/10 – Gut

David

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 5 Nächten im April 2019

10/10 – Hervorragend

Luis

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Everything was great!
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Director of Operations am 25. Mai 2024
Dear Luis, Thank you for choosing us and for sharing about your stay. We appreciate the generous remarks and are glad you could discover the luxury, convenience, and comfort of Renaissance Boston Waterfront Hotel. We understand the importance of the details that make up a great stay and are glad you enjoyed your time with us. It was our pleasure hosting you, and we look forward to seeing you again soon.David Reddick,Director of Operations

8/10 – Gut

Kim

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Quick check-in and friendly staff!
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Susan

Mit der Familie gereist
Gut: Sauberkeit und Zustand der Unterkunft
Nice hotel, great spot in Seaport.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Director of Operations am 13. Mai 2024
Dear Susan, Thank you for choosing the Renaissance Boston Waterfront Hotel and for the kind review. We appreciate you mentioning how much you enjoyed our location and our property. We are ideally located in Seaport District's waterfront, an energetic hub of commerce, dining, and entertainment! Thank you again, and we hope to welcome you back soon.David ReddickDirector of Operations

8/10 – Gut

Jasmin

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Perfect location to the cruise port
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Director of Operations am 13. Mai 2024
Dear Jasmin, It was a pleasure reading your review of the Renaissance Boston Waterfront Hotel. We are delighted that our proximity to the cruise port was perfect for your plans. We appreciate your business and look forward to seeing you again soon. David ReddickDirector of Operations

6/10 – Okay

janine, FLEET

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Stayed 5 nights. It was OK. Very expensive but most are in this region. The staff in bar and restaurant are super nice and great service. I think overall it’s a nice hotel great location and does have a good gym pool and jacuzzi (pool is designed for lane swimming and possibly only 2 people at a time but it’s quiet most of the time). You just don’t get a lot for your money and reception is ok. It’s not super friendly but it’s not rude either. So it’s ok.
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Director of Operations am 15. Mai 2024
Dear Janine, Thank you for being our guest at our hotel and sharing your experience. We are delighted to know you were pleased with our ideal location, outstanding service at our on-site bar and restaurant, and thoughtful amenities. However, please accept our apologies for the concern you had with our service. We will share your comments with appropriate individuals as we strive to enhance our guest experience going forward. We also regret your disappointment with the price of your visit. Thank you again for your feedback, and we hope you will give us another chance to host you again. David Reddick,Director of Operations

10/10 – Hervorragend

CHERYL

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent front desk staff who directed us in ways to use the additional $30 fee. Close to several nice restaurants
Aufenthalt von 1 Nacht im April 2024
Antwort von Director of Operations am 30. Apr. 2024
Dear Cheryl, Thank you for choosing to stay with us at Renaissance Boston Waterfront Hotel. We have an exceptional front desk team whose top priority is making sure every guest is comfortable and feels right at home, so we look forward to sharing your compliments with them. It is also nice to read you loved our ideal location close to many restaurants. We appreciate your business and hope to welcome you back soon. David Reddick,Director of Operations

10/10 – Hervorragend

Cynthia

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was a perfect stay!
Antwort von Director of Operations am 22. Apr. 2024
Dear Cynthia, Thank you for choosing the Renaissance Boston Waterfront Hotel. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.David ReddickDirector of Operations

10/10 – Hervorragend

Q, Columbia City

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Stayed there with my family for Boston Marathon 2024. Great views and convenient.
Aufenthalt von 2 Nächten im April 2024

10/10 – Hervorragend

Alex

Aufenthalt von 1 Nacht im April 2024
Antwort von Director of Operations am 8. Mai 2024
Dear Alex, We are thrilled you had an excellent stay at Renaissance Boston Waterfront Hotel, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.David ReddickDirector of Operations

10/10 – Hervorragend

Natalia, Miami

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Friendly staff, comfy rooms, great area
Aufenthalt von 2 Nächten im April 2024

10/10 – Hervorragend

Quyen

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very comfortable…
Aufenthalt von 3 Nächten im April 2024
Antwort von Director of Operations am 18. Apr. 2024
Dear Quyen, Thank you for choosing the Renaissance Boston Waterfront Hotel. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.David ReddickDirector of Operations

8/10 – Gut

Roger

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great staff support
Aufenthalt von 2 Nächten im April 2024
Antwort von Director of Operations am 17. Apr. 2024
Dear Roger, Thank you for choosing Renaissance Boston Waterfront Hotel and taking the time to review your stay. It was a pleasure reading about the excellent service you received from our staff. This is what we strive to do every day, so we appreciate you acknowledging our efforts. We hope to have the pleasure of doing so again in the future.David ReddickDirector of Operations

10/10 – Hervorragend

Laurie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great experience here, requested conjoint rooms weeks in advance and was granted those rooms. Great customer service
Aufenthalt von 1 Nacht im April 2024
Antwort von Director of Operations am 15. Apr. 2024
Dear Laurie, Thank you for your feedback on your recent visit to the Renaissance Boston Waterfront Hotel. We are delighted to hear that you had a great experience during your stay with us. It is fantastic to know that your request for connecting rooms was granted and that our team provided excellent service. Your satisfaction is our top priority, and we are delighted that we could accommodate your request. We look forward to welcoming you back for another enjoyable stay in the future.David Reddick-Director of Operations

8/10 – Gut

Jennifer

Aufenthalt von 1 Nacht im April 2024
Antwort von Director of Operations am 5. Mai 2024
Dear Jennifer, We are glad you enjoyed your time at Renaissance Boston Waterfront Hotel. Thank you for your nice rating, and we look forward to your next visit.David Reddick,Director of Operations

10/10 – Hervorragend

crystal

Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

KEN

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
.
Aufenthalt von 4 Nächten im April 2024

8/10 – Gut

Thomas

Gut: Sauberkeit, Personal & Service und Ausstattung
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Director of Operations am 4. Apr. 2024
Dear Thomas, Thank you for choosing to stay at Renaissance Boston Waterfront Hotel and sharing your experience. It was a pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area.David Reddick,Director of Operations

10/10 – Hervorragend

Chris

Aufenthalt von 3 Nächten im März 2024

8/10 – Gut

Savio

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2024

10/10 – Hervorragend

Zhigang

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2024
Antwort von Director of Operations am 1. Apr. 2024
Dear Zhigang, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to the Renaissance Boston Waterfront Hotel.David ReddickDirector of Operations

4/10 – Schlecht

Matthew

Gut: Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Director of Operations am 31. März 2024
Dear Matthew, Thank you for choosing to stay with us. We apologize for anything other than a perfect visit. Your experience is not representative of our usual performance, and we are disappointed for not meeting your expectations. We hope you will consider staying with us again, as we would love to provide you with the exceptional experience you deserve.David ReddickDirector of Operations

10/10 – Hervorragend

Joseph

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Director of Operations am 30. März 2024
Dear Joseph, Thank you for the wonderful rating for Renaissance Boston Waterfront Hotel. We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we look forward to hosting you again soon.David ReddickDirector of Operations

10/10 – Hervorragend

Dana

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im März 2024
Antwort von Director of Operations am 27. März 2024
Dear Dana, Thank you for the perfect rating. We are glad you had a wonderful time at Renaissance Boston Waterfront Hotel. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.David Reddick,Director of Operations

10/10 – Hervorragend

Angelo

Aufenthalt von 1 Nacht im März 2024

10/10 – Hervorragend

Rick

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I B Happy
Aufenthalt von 1 Nacht im März 2024

10/10 – Hervorragend

Niwde, Charlotte

Aufenthalt von 2 Nächten im März 2024
Antwort von Director of Operations am 21. März 2024
Dear Niwde, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to the Renaissance Boston Waterfront Hotel.David ReddickDirector of Operations

10/10 – Hervorragend

Michael Van

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024

6/10 – Okay

Jack

Aufenthalt von 3 Nächten im Februar 2024
Antwort von Director of Operations am 24. März 2024
Dear Jack, Thank you for rating your stay at our hotel. We aim to make each guest feel at home; therefore, we are disappointed if we did not meet all of your expectations. We hope you will accept our apologies for any concerns you may have encountered and give us another chance to welcome you back so you can experience our hotel the way you should have on this visit.David ReddickDirector of Operations

10/10 – Hervorragend

Brian

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
👍
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Director of Operations am 1. März 2024
Dear Brian, Thank you for the wonderful rating for Renaissance Boston Waterfront Hotel. We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we look forward to hosting you again soon.David ReddickDirector of Operations

6/10 – Okay

Sharon

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Nice amenities and location is excellent. Person I had at check in was somewhat offish (but I recognize everyone has their moments and something else could have been at play). That aside, couldn’t beat the price for a last minute, February vacation trip.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Director of Operations am 23. Feb. 2024
Dear Sharon, Thank you for choosing to stay with us and sharing your review with fellow travelers. We are glad to know you overall had a pleasant stay and that our various amenities enhanced your time with us. We also appreciate you mentioning our convenient location. That said, Please accept our apologies for the issues you experienced while checking in. We know a first impression is essential, and a friendly smile and efficient check-in is a very important step in setting the tone for a great stay. We will share your comments appropriately as we strive to improve our guest's experience. We are grateful for your valuable feedback and look forward to welcoming you again for a seamless experience.David ReddickDirector of Operations

10/10 – Hervorragend

Lauren

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

Mary

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Boston Bruins Outing
Hotel was very clean. The hotel employees/staff were very friendly. We had breakfast in the restaurant food was very good. Would stay there again.
Aufenthalt von 1 Nacht im Februar 2024

8/10 – Gut

Michael

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Director of Operations am 22. Feb. 2024
Dear Michael, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at Renaissance Boston Waterfront Hotel. We look forward to welcoming you back on your next visit.David ReddickDirector of Operations

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

Steven

Mit der Familie gereist
Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

Barbara

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

Michael

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024

8/10 – Gut

John, South Yarmouth

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Director of Operations am 29. Jan. 2024
Dear John, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Renaissance Boston Waterfront Hotel; we hope to see you again soon. David Reddick,Director of Operations

8/10 – Gut

Sherri

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024

10/10 – Hervorragend

Pamela

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very quiet and easy to walk to restaurants
Aufenthalt von 1 Nacht im Januar 2024

10/10 – Hervorragend

Diane

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Director of Operations am 28. Jan. 2024
Dear Diane, All of us at Renaissance Boston Waterfront Hotel appreciate your excellent rating. We are glad you had an enjoyable stay and would love to see you again soon.David Reddick,Director of Operations

8/10 – Gut

Mary

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great location to enjoy all Boston seaport had to offer. Shopping and restaurants all within walking distance.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von GENERAL MANAGER am 23. Jan. 2024
Dear Mary, Thank you for choosing the Renaissance Boston Waterfront Hotel and for the kind review. We appreciate you mentioning how much you enjoyed our proximity to Seaport District's waterfront, an energetic hub of commerce, dining, and entertainment! Thank you again, and we hope to welcome you back soon.David Reddick,Director of Operations

10/10 – Hervorragend

David

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
The young woman from Morocco at first desk was the most personable and greatest example of culture one could ask for. Marriott would be wise to give her a spot bonus as she represented all things good.
Aufenthalt von 1 Nacht im Januar 2024

10/10 – Hervorragend

Mary F.

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff was wonderful! Everyone was pleasant and courteous. The Bartender, Allen Murphy was exceptionally attentive and congenial.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Director of Operations am 16. Jan. 2024
Dear Mary, Thank you for being our guest at Renaissance Boston Waterfront Hotel. It is rewarding to know you had an outstanding stay and that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. We will enjoy sharing your kind comments with Allen; thank you for mentioning him by name. We look forward to having you as our guest again!David ReddickDirector of Operations

10/10 – Hervorragend

Stephen, Raleigh

Mit der Familie gereist
Gut: Ausstattung
Aufenthalt von 1 Nacht im November 2023
Antwort von Director of Operations am 10. Jan. 2024
Dear Stephen, Thank you for sharing about your stay. We appreciate the generous remarks and are glad you could discover the luxury, convenience, and comfort of Renaissance Boston Waterfront Hotel! We understand the importance of the details that make up a great stay and are happy that our perfect location, luxurious accommodations, and friendly service enhanced your time with us. We hope to see you again soon.David ReddickDirector of Operations