Dear Max,Thank you so much for taking the time to share your thoughts on your recent stay at the InterContinental Boston. We truly appreciate your feedback and are delighted to hear that you found our hotel to be well-located and that you had a positive interaction with our staff.Our team takes great pride in providing exceptional service, and it's wonderful to know that their courtesy and flexibility left a lasting impression on you. We believe that a warm and accommodating staff can make all the difference in a guest's experience, and it's clear that our team succeeded in making your stay memorable.Once again, thank you for choosing InterContinental Boston for your stay, and we hope to have the pleasure of welcoming you back in the near future. If you have any questions or need assistance with future reservations, please feel free to reach out to us anytime.Warm regards,