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Bewertungen von Red Lion Hotel Boise Downtowner

3.5 out of 5
Red Lion Hotel Boise Downtowner
1800 Fairview Ave, Boise, ID

Bewertungen

6,6
590 von insgesamt 2226 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
481 von insgesamt 2226 Gästebewertungen haben eine Bewertung von 8 - Gut" "
390 von insgesamt 2226 Gästebewertungen haben eine Bewertung von 6 - Okay" "
377 von insgesamt 2226 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
388 von insgesamt 2226 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

6,6/10

Sauberkeit

7,8/10

Personal & Service

6,2/10

Ausstattung

5,8/10

Zustand der Unterkunft

6,8/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Bernhard

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 2 Nächten im September 2023
Antwort von Philip am 28. Sept. 2023
Thank you

8/10 – Gut

Katharina Aurelia

Mit einer Gruppe gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Das hotel ist etwas älter,aber zentral gelegen. Frühstück kostet 7$ und ist vollkommen ausreichend. Die Sauberkeit im Bad war Sooo lala! Hinterm Waschbecken waren Barthaare …..
Aufenthalt von 3 Nächten im Februar 2023
Antwort von Philip am 24. Feb. 2023
Hello Katharina, Thank you for your review and rating. We will greatly improve our cleaning standards.

6/10 – Okay

Theresa

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
The entire building was cold. Room and bathroom not very clean. Staff was very nice and friendly.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Philip am 24. Mai 2024
We appreciate your feedback

10/10 – Hervorragend

ghislain

Mit dem Partner gereist
Excellent
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Philip am 24. Mai 2024
Thank you

6/10 – Okay

Chad

Mit Haustieren gereist, Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Staff was amazing and went above and beyond. Had an incident where AC did not work and room was hot. Staff found fan and refunded us our stay. The location was great and had rental scooters/bikes right outside.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Red Lion Boise Downtowner am 23. Mai 2024
We are always so happy to hear awesome things about our staff. We are glad that you were able to be taken care of well.

6/10 – Okay

Joseph

Mit dem Partner gereist
Like the breakfast selection and room price was reasonable Lighting in room was limited. Only 2 of 7 light bulbs were working in vanity area The toilet flapper wasn’t working properly and was constantly filling up. The bathroom door had to be kept closed to eliminate sound The old section looks old and worn. Would recommend staying in newer section
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Red Lion Boise Downtowner am 23. Mai 2024
Hello Joseph, I would like to thank you for your feedback. We greatly apologize for the conditions of your lighting in the room. I am sure our maintenance staff has since addressed these issues. We do hope that you will stay with us again in the future.

2/10 – Ungenügend

Scott

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very poor condition
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Philip am 24. Mai 2024
Please let us know how our service was. How can we improve.

10/10 – Hervorragend

Jimena

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Red Lion Boise Downtowner am 22. Mai 2024
Thank you for your feedback!

10/10 – Hervorragend

Alexandre

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good cost benefit.
Aufenthalt von 5 Nächten im Februar 2024
Antwort von Philip am 22. Mai 2024
Thank you

10/10 – Hervorragend

Sarita

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Philip am 22. Mai 2024
Thank you

8/10 – Gut

Russell

Mit dem Partner gereist
Gut: Sauberkeit und Zustand der Unterkunft
Room was clean quiet and comfortable
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Philip am 22. Mai 2024
Thank you Russell

10/10 – Hervorragend

Anthony

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
This place is where the homeless people live around it’s not this hotels fault they where a good place to stay
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Red Lion Boise Downtowner am 16. Mai 2024
Thank you, Anthony. We truly appreciate your support. We work very hard to keep our hotel safe and comfortable for our guests.

8/10 – Gut

John

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very good value for clean, quiet room walkable to many restaurants and brew pubs.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Red Lion Boise Downtowner am 16. Mai 2024
We love seeing reviews like this. Downtown has so many great things to do. Thank you for your feedback and we are always happy to hear our guests enjoyed their stay.

10/10 – Hervorragend

Sylvia

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Easy to find. Lots of parking
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Red Lion Boise Downtowner am 16. Mai 2024
Thank you, Sylvia. We hope to see you next time!

8/10 – Gut

Adam, Eugene

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 6 Nächten im April 2024
Antwort von Philip am 17. Mai 2024
Thank you for your rating.

2/10 – Ungenügend

Erin

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Red Lion Boise Downtowner am 16. Mai 2024
We are sorry to see that your stay was not up to standard. Please let us know where we can improve for the future.

2/10 – Ungenügend

mark

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
No A/C in most of the rooms. Staff had no support from management. Was moved into another room with no A/C. The place is outdated and needs a major overhaul.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Red Lion Boise Downtowner am 15. Mai 2024
Hello Mark, I am very sorry to hear about the situations you encountered during your stay. Our maintenance team is very efficient and should have been able to assist in making your stay comfortable.

10/10 – Hervorragend

Michael

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Red Lion Boise Downtowner am 16. Mai 2024
Thank you for your feedback, Michael. We are always happy when our guests enjoy themselves.

8/10 – Gut

Sheila

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
It was a nice stay
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Red Lion Boise Downtowner am 15. Mai 2024
Thank you, Sheila. We are always happy to hear our guests had an enjoyable time with us.

10/10 – Hervorragend

Naomie, Boise

Mit Haustieren gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
This was a great stay other then not having the jet rub bath tub in the room we loved the whole place! Easy to get the dog in and out and very conveniently placed for ubering.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Philip am 14. Mai 2024
We love to read comments like these. Thank you for your feedback.

4/10 – Schlecht

Sarah

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
It was a very scary experience for two girls. Do not recommend.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Philip am 17. Mai 2024
We are very sorry to hear you felt scared. Please let us know what we can do better to assist.

8/10 – Gut

jaime

Aufenthalt von 4 Nächten im Mai 2024
Antwort von Red Lion Boise Downtowner am 15. Mai 2024
Thank you, Jaime. We are glad you enjoyed your stay.

4/10 – Schlecht

Caz

Mit dem Partner gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
A pool was advertised but was closed when we got there. Also the lady who checked us in was miserable and clearly didn’t want to be there.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Philip am 14. Mai 2024
Thank you for your feedback. Our pool is seasonal and has not yet opened. Our target date is 20th.

4/10 – Schlecht

Ara

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Before I booked my room through the 3rd party, I called the hotel to ask if they can match prices, but i put in hold for over 7 minutes then i called again, but i was put in hold automatically until finally the FD (3 to 11 p.m) pick up... I asked her if they match prices, and she answered me saying NO and hung up the phone. I booked my room, and we showed to the hotel. The room AC didn't work the was 100 degrees, the phone didn't work, the tv didn't worked I ask the FD night audit lady (very nice lady), and she explain the had problems (understandable things happened). In the morning we had breakfast 👎 no utensils, the pastry box was disgusting dirty, and breakfast honestly was no good. I know is so much you can do, BUT honesty this hotel needs a lot improvements, starting with your FD 3 to 11 lady.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Philip am 14. Mai 2024
We thank you for your feedback. It appears we failed drastically in all areas. This is very deflating to my team. I will be addressing these issues immediately.

8/10 – Gut

Eujenio E.

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Front desk personnel Sara was very helpful.
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Philip am 13. Mai 2024
I will be sure to pass along your Insite to Sara.

10/10 – Hervorragend

Janelle

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I really enjoyed our stay. The front desk girl, Sarah, who checked us in was super kind and polite and gave us free tickets to the speedway. Our room was in the tower and had a great view! The employees were all very friendly and courteous. The girl who I checked out with on Saturday morning was also very nice and friendly. We will definitely be returning!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Philip am 13. Mai 2024
This is great news to have a guest who wants to return. Thank you for your feedback. I will be sure to pass it along.

2/10 – Ungenügend

Robert

Geschäftlich gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
First room they gave me it was 100° in the room. The phone didn’t work so I had to use my cell phone to call. I was on hold for 10 minutes. Had to call again and tell him that I am in a room and it’s hotter than hell. Then they said they’d send somebody 20 minutes later nobody came. So I packed my stuff and went downstairs and said give me a new room. Give me another room and the TV doesn’t work. I’ll never be back.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Philip am 13. Mai 2024
This will be addressed immediately. We greatly apologize for the inconvenience.

2/10 – Ungenügend

Thomas

Geschäftlich gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
The climate control system didn’t work in the building. Rooms too hot. Good staff. Had to stay elsewhere
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Philip am 13. Mai 2024
We appreciate your feedback Thomas and are working to resolve the issue.

4/10 – Schlecht

Michele

Mit einer Gruppe gereist
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
The air conditioner was not working . Was charged fees accidentally. Was told it would take a day to resolve.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Philip am 13. Mai 2024
Hello Michelle, We apologize for the inconvenience. We do not charge any fees to your account. There is a 50.00 hold at check in that is released at check out.

8/10 – Gut

Cheyanne, Cottonwood

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Loved the room. The bed was amazing
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Philip am 13. Mai 2024
Thank you for your stay and feedback.

10/10 – Hervorragend

Jeremiah

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Philip am 13. Mai 2024
Thank you

2/10 – Ungenügend

Laura

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Advertised pool and didn’t have one only reason I booked my room there.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Philip am 13. Mai 2024
Our pool is seasonal and is listed as such. We apologize for any inconvenience as it is not set to open until next week.

8/10 – Gut

Shelly

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Ausstattung
The front office staff was very kind and helpful. The breakfast that is offered in the morning was awful; cold food that should have been hot, ill-tasting, very disappointing!
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Philip am 13. Mai 2024
Thank you for your feedback, Shelly. We will be investigating our breakfast closer.

6/10 – Okay

Jane

Mit der Familie gereist
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Terrible location, air conditioner broken, run down, very old nothing updated however staff was friendly
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Philip am 13. Mai 2024
We greatly appreciate your feedback. Our AC system is functioning normally. We working on our facility improvements.

10/10 – Hervorragend

Cynthia

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Philip am 13. Mai 2024
Thank you

8/10 – Gut

Annie

Geschäftlich gereist
Gut: Sauberkeit und Personal & Service
The property is tired and dated. The staff was friendly professional and to the point. I was pleasantly surprised by my room. It was large, clean and comfortable.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Philip am 9. Mai 2024
Thank you for your feedback of our staff.

6/10 – Okay

Yucare

Gut: Personal & Service
N/-
Aufenthalt von 2 Nächten im März 2024
Antwort von Red Lion Boise Downtowner am 9. Mai 2024
Thank you for your feedback. We are glad you enjoyed your stay with us!

6/10 – Okay

Shawn

Geschäftlich gereist, Mit der Familie gereist
Gut: Personal & Service und Ausstattung
Verbesserungswürdig: Zustand der Unterkunft
I specifically chose a place with a hot tub and it wasn't in working order, the staff was very nice and helpful, location was very convenient
Aufenthalt von 4 Nächten im April 2024
Antwort von Philip am 8. Mai 2024
We apologize for the hot tub. Our facilities are outdoors and is still closed until the end of May.

4/10 – Schlecht

Maureen, Waddell

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
The staff was nice but the hotel is run-down. No ice available on any floor. Lighting was an issue in the bathroom. Breakfast was sub-par the one day we actually had it. This is the second and last time we will stay there, even for the price
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Red Lion Boise Downtowner am 8. Mai 2024
Thank you for your feedback, Maureen. We have since addressed the issues with our ice machines and do greatly apologize for any inconvenience. Our front desk staff should also have been available to assist in getting you the things you need.

6/10 – Okay

Meaghan

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
We’ve stayed at this hotel several times due to hits location and reasonable price. The bed was comfortable and it was nice a quiet on Friday night. We chose to eat breakfast in your continental style dining area. We were in a hurry to get to my daughter’s graduation ceremony and they opened 10 minutes late and the food tasted like it was a few days old. There were about 5 light bulbs in our room that needed to be replaced and the bedside lamp didn’t work. We were also looking forward to using the hot tub and it was not working either. There was garbage overflowing in trash cans in the hallways and overall the hotel looked pretty run down and dirty. The staff was friendly and helpful, so that was a bright spot.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Red Lion Boise Downtowner am 8. Mai 2024
Thank you for your feedback, Meaghan. I am so sorry to hear about the troubles you encountered during your stay. I know that our staff would have been very willing to help, so I do hope that you voiced some of these shortcomings to the front desk.

6/10 – Okay

Jesse

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
I stayed in room 670 and we had a leak coming from the ceiling, It only happened once but still.. a leak nontheless. The hotel was nice and the staff was very friendly. Room was very hot, the AC didn't work as others have stated and I even read from the owner themselves that it was fixed. However it wasn't so that's a shame. Other than those two issues, I guess it was an alright stay. Would choose some place else though honestly but its an okay stay if you're on a budget
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Red Lion Boise Downtowner am 8. Mai 2024
Jesse, we greatly apologize for the inconveniences you experienced during your stay. I assure you that we are working tirelessly to improve our facility. Thank you for your honesty and we appreciate your business.

4/10 – Schlecht

Trish

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Staff was friendly. Hotel is in short walking distance of a delicious pizzaria and A'tavola, an Italiian cafe and market. However, the hotel property both outside and inside does not match the photos displayed on Expedia. Overall, the hotel is in desperate need of a deep cleaning and update. The desk chair as well as the reading chair in our room was dirty and in need of a steam clean. The bathroom faucet dripped continuously, a few light bulbs were out, and the bathroom fan did not work. Most things in our room, and in the hotel in general, appeared very worn. I would not have made a reservation at this hotel had I known the facility's conditions were so rundown, and I will not stay here again.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Philip am 6. Mai 2024
Thank you for your feedback. We are working on correcting the issues.

4/10 – Schlecht

Kailyn

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
not great wouldn’t stay again
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Philip am 6. Mai 2024
What didn't you like. I hope you would give us the opportunity to correct it.

10/10 – Hervorragend

Darren

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Kinda in the middle of run down downtown
Aufenthalt von 3 Nächten im April 2024

8/10 – Gut

Vincent

Gut: Sauberkeit und Personal & Service
Good value
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Red Lion Boise Downtowner am 4. Mai 2024
Thank you for your feedback, Vincent. We appreciate you choosing to stay with us.

6/10 – Okay

TERRY

Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
The room was noisy. Strange sounds coming from the vents. Otherwise, room was clean and nice.
Aufenthalt von 2 Nächten im April 2024
Antwort von Red Lion Boise Downtowner am 3. Mai 2024
Thank you for your feedback, Terry. I hope that you may have reported these strange occurrences to our staff to have them addresses. Otherwise, we are super please to hear you enjoyed your stay with us.

2/10 – Ungenügend

Janiece

Geschäftlich gereist, Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
We had to change rooms after unpacking. The tv, refrigerator, bathroom fan & coffee maker didn't work. It was filthy. The second room was cleaner some lights didn't work. coffee maker & bathroom fan were broke. All in all a very bad trip
Aufenthalt von 1 Nacht im April 2024
Antwort von Vanessa Wilson am 1. Mai 2024
Janiece, we greatly apologize for the less than satisfactory experience you had with us during your recent stay. I have passed along these concerns the proper departments and we will do better in the future. Thank you for your feedback and we hope to have another chance to impress you in the future.

8/10 – Gut

Dave

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im April 2024
Antwort von Red Lion Boise Downtowner am 3. Mai 2024
Thank you for your review, Dave. We are glad that you enjoyed your stay with us.

10/10 – Hervorragend

Dave

Mit dem Partner gereist
Gut: Personal & Service
Safe and convenient
Aufenthalt von 3 Nächten im April 2024
Antwort von Red Lion Boise Downtowner am 1. Mai 2024
Thank you for the feedback, Dave. We greatly appreciate your business and are glad you enjoyed your stay with us.

8/10 – Gut

Angela, Jerome

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Room was clean and comfortable. The staff were nice and helpful.
Aufenthalt von 1 Nacht im April 2024
Antwort von Red Lion Boise Downtowner am 1. Mai 2024
Thank you for the awesome feedback, Angela. we are so glad you enjoyed your stay with us.