Alle angezeigten Bewertungen beruhen auf Erfahrungen echter Gäste. Nur Reisende, die ihre Unterkunft bei uns gebucht haben, können eine Bewertung abgeben. Wir überprüfen Bewertungen gemäß unseren Richtlinien und veröffentlichen alle Bewertungen, ob positiv oder negativ.Weitere InformationenWird in einem neuen Fenster geöffnet
454 von insgesamt 914 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
10 – Hervorragend
454
282 von insgesamt 914 Gästebewertungen haben eine Bewertung von 8 - Gut" "
8 – Gut
282
86 von insgesamt 914 Gästebewertungen haben eine Bewertung von 6 - Okay" "
6 – Okay
86
42 von insgesamt 914 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
4 – Schlecht
42
50 von insgesamt 914 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "
2 – Ungenügend
50
8,6/10
Sauberkeit
8,8/10
Personal & Service
8,2/10
Ausstattung
8,6/10
Zustand der Unterkunft
8,2/10
Umweltfreundlichkeit
Bewertungen
8/10 – Gut
Verifizierter Reisender
15. Juni 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Passt!
Absolut ok. Sauber. Man fühlt sich wohl. Für amerikanische Verhältnisse sehr gutes Frühstücksangebot.
Verifizierter Reisender
Aufenthalt von 1 Nacht im Juni 2023
Antwort von General Manager am 18. Juni 2023
Dear Anonymous,Thank you for sharing your feedback. We will be ready to welcome you back on your next visit!Sincerely,Kumud - General Manager
8/10 – Gut
Verifizierter Reisender
28. Nov. 2019
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Verifizierter Reisender
Aufenthalt von 1 Nacht im November 2019
Antwort von Katherine am 30. Nov. 2019
Thank you very much for staying with us. We greatly appreciate your review!
8/10 – Gut
Verifizierter Reisender
Geschäftlich gereist, Mit einer Gruppe gereist
13. Mai 2019
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Freundliches Personal, nahe an Spartanburg, genügend Parkplätze. Fitnessraum mit 2 Laufbändern, Hanteln, Bällen, Matten und kostenlos Handtüchern ok. Aufzüge sind sehr laut!
Verifizierter Reisender
Aufenthalt von 8 Nächten im Mai 2019
Antwort von Katherine am 13. Mai 2019
Thank you very mcuh for staying with us. We appreciate your review!
8/10 – Gut
Simon
16. Okt. 2018
Gut: Sauberkeit
Simon
Aufenthalt von 1 Nacht im Oktober 2018
Antwort von kim am 18. Okt. 2018
Thank you for choosing Best Western Plus Spartanburg. We appreciate your feedback as this helps us to improve our guests stay.
10/10 – Hervorragend
Julie
20. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Julie
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 22. Mai 2024
Dear Julie,Thank you for taking the time to share your perfect score for your most recent visit. On behalf of our entire team at Best Western Plus Spartanburg, we will be ready to welcome you back soon!Sincerely,Kumud - General Manager
6/10 – Okay
Mackenzie
19. Mai 2024
Mackenzie
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Willie am 21. Mai 2024
Thank you Mackenzie for stay with Best Western Plus Spartanburg
10/10 – Hervorragend
Zdenka
17. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good experience at this hotel, friendly staff, breakfast was good and served earlier for us because of the event we had to go .
Zdenka
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Willie am 21. Mai 2024
Thank you Zdenka for staying with Best Western Plus Spartanburg.
6/10 – Okay
Candice
Mit der Familie und kleinen Kindern gereist
16. Mai 2024
Gut: Sauberkeit und Personal & Service
One Night Stay. No Complaints
Candice
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Willie am 21. Mai 2024
Thank you Candice for staying with Best Western Spartanburg.
10/10 – Hervorragend
Jorge
11. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Jorge
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 14. Mai 2024
Dear Jorge,Thank you so much for sharing your perfect rating with us. I am pleased to learn our team at Best Western Plus Spartanburg was able to exceed your expectations. We will be ready to welcome you back soon!Sincerely,Kumud - General Manager
10/10 – Hervorragend
Deryl
Mit der Familie gereist
8. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The manager and staff were amazing!
Deryl
Aufenthalt von 4 Nächten im April 2024
Antwort von General Manager am 14. Mai 2024
Dear Deryl,Thank you for taking the time to share your recent experience with us. It's wonderful to see you had a wonderful time with our friendly & courteous team members. On behalf of our entire team at Best Western Plus Spartanburg, we will be ready to welcome you back soon.Sincerely,Kumud - General Manager
10/10 – Hervorragend
Taddao
17. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Taddao
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 21. Apr. 2024
Dear Taddao,Thank you for sharing your perfect score with us. It's wonderful to see our hotel & team members were able to exceed your expectations. We look forward to welcoming you back soon!Sincerely,Kumud - General Manager
10/10 – Hervorragend
Taddao
17. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice and friendly
Taddao
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 18. Apr. 2024
Dear Taddao,Thank you for sharing your wonderful experience with us. It's always reassuring to know our team members at Best Western Plus Spartanburg are on the right track, when guests leave us their feedback. We all will be looking forward to welcoming you back soon!Sincerely,Kumud - General Manager
2/10 – Ungenügend
Lakeisha
Mit der Familie und kleinen Kindern gereist
1. Apr. 2024
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Came for the pool and after it was booked and ready to check in get there and they say the pool is not available and wouldn’t give a refund to get another room with a pool
Lakeisha
Antwort von General Manager am 3. Apr. 2024
Dear Lakeisha,Please accept our deepest apologies for failing to meet your expectations. Our hotel does have an outdoor pool and yes unfortunately it is closed until the season begins getting warmer. Unfortunately you had reserved a non-refundable reservation therefore the reservation cannot be canceled without penalty. Sorry for the inconvenience. We sincerely hope you will come back to see us once our pool will be open.Sincerely,Kumud - General Manager
10/10 – Hervorragend
Michael
29. März 2024
This property met our needs and exceeded our expectations. It is reasonably priced and we booked the room so we could have independence from staying with relatives. Worked out perfect. Plan on utilizing this property in the future. Thanks team nicely done.
Michael
Aufenthalt von 4 Nächten im März 2024
Antwort von Willie am 29. März 2024
Michael, Thank you so much for giving Best Western Plus Spartanburg the chance to provide you with overnight accommodations. We hope to see you again in the near future.
10/10 – Hervorragend
Melissa
22. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff were very helpful and friendly. I had a great stay!!
Melissa
Aufenthalt von 5 Nächten im März 2024
Antwort von Willie Brown am 22. März 2024
Thanks for staying with us. We appreciate your feedback!
4/10 – Schlecht
Lisa
Geschäftlich gereist, Mit der Familie gereist
18. März 2024
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
The staff was friendly but the room had cracks in baseboards the bathroom tub wasn't clean beds were broken and they sunk in
Lisa
Aufenthalt von 1 Nacht im März 2024
Antwort von Willie am 22. März 2024
Lisa I'm sorry that you've had this experience at our hotel. My team and I will look into the issues and work on getting them taken care of. Thank you for your feedback.
10/10 – Hervorragend
Kenneth
17. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very convenient to places to eat... very important
Kenneth
Aufenthalt von 1 Nacht im März 2024
Antwort von Willie Brown am 18. März 2024
Thank you for your feedback..We appreciate your business!
6/10 – Okay
Kristen
17. März 2024
Gut: Personal & Service und Ausstattung
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Theres no way regular cleaning staff could improve the cleanliness rating i gave. This property needs to be powerwashed. The floors and grout and showers were dusgusting . I switched rooms and created a towel path from the shower to my shoes. Even the carpet grossed me out but it might have left over willies from the shower scene.
Kristen
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 17. März 2024
Dear Kristen,Thank you for sharing your experience with us. Please accept our deepest apologies for failing to meet your expectations in terms of cleanliness. Rest assured that your feedback will be shared with our entire housekeeping and maintenance departments to ensure we prevent future reoccurrences. We sincerely hope you will allow us another opportunity to better serve you.Sincerely,Kumud - General Manager
10/10 – Hervorragend
Andy
Mit der Familie und kleinen Kindern gereist
17. März 2024
The gentleman that checked us in was super nice!
Andy
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 17. März 2024
Dear Andy,Thank you for your feedback. It's truly wonderful to see you were greeted by our friendly & courteous team member. We will be ready to welcome you back soon!Sincerely,Kumud - General Manager
8/10 – Gut
Tamara H.
13. März 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very clean and attractive hotel. Some road noise.
Tamara H.
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 14. März 2024
Dear Tamara H.,Thank you for sharing your recent visit with us. I am more than pleased to see you were satisfied with our facilities. Please accept my apologies for the noise disturbance. For future reference, please request a quiet room and we will try our ultimate best to accommodate your request. See you soon!Sincerely,Kumud - General Manager
10/10 – Hervorragend
Micha
Mit dem Partner gereist
9. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
There were loud teens at midnight, around 5 am and 6 am talking and slamming doors,
Micha
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 10. März 2024
Dear Micha,Thank you for taking the time to share your experience with us. Please accept our deepest apologies for the noise disturbance you had endured. For future reference, please notify the front desk, so that they could have handled and taken control of the situation. I hope you will allow us another opportunity to better serve you in the future.Sincerely,Kumud - General Manager
6/10 – Okay
Albert
Mit dem Partner gereist
7. März 2024
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
There were crackers or something on the floor between the beds. I don'[t think it could have been vacuumed.
Albert
Aufenthalt von 1 Nacht im Februar 2024
Antwort von General Manager am 9. März 2024
Dear Albert,Thank you for sharing your recent experience with us. Please accept my deepest apologies for the issue you had experienced with our housekeeping department. I hope you will allow us another opportunity to better serve you in the future.Sincerely,Kumud - General Manager
10/10 – Hervorragend
Leketa
25. Feb. 2024
Leketa
Aufenthalt von 1 Nacht im Februar 2024
Antwort von General Manager am 20. März 2024
Dear Leketa,Thank you for taking the time to share your perfect score with us. It's wonderful to see you enjoyed your stay with us. On behalf of our entire team at Best Western Plus Spartanburg, we will be ready to welcome you back soon!Sincerely,Kumud - General Manager
10/10 – Hervorragend
Ethan
12. Feb. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Ethan
Aufenthalt von 2 Nächten im Februar 2024
Antwort von General Manager am 13. Feb. 2024
Dear Ethan,Thank you so much for sharing your 5 stars rating. It's awesome to see you enjoyed your stay with us. On behalf of our entire team at Best Western Plus Spartanburg, we will be ready to welcome you back soon!Sincerely,Kumud - General Manager
10/10 – Hervorragend
Thomas
Mit der Familie gereist
6. Feb. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Manager, Willie Brown, his head housekeeper and the rest of his were outstanding!
Tom and Patt Rocks
Thomas
Aufenthalt von 5 Nächten im Februar 2024
Antwort von General Manager am 8. Feb. 2024
Dear Thomas,Thank you so much for taking the time to share your recent experience with us. It's wonderful to see you were welcomed by our awesome, friendly & courteous team members that were able to provide you with excellent care. On behalf of our entire team at Best Western Plus Spartanburg, we will be eagerly awaiting your return!Sincerely,Kumud - General Manager
10/10 – Hervorragend
Melissa
6. Feb. 2024
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
The staff were wonderful!!! Nuff said!!!
Melissa
Aufenthalt von 2 Nächten im Januar 2024
Antwort von General Manager am 6. Feb. 2024
Dear Melissa,Thank you for sharing your 5 stars rating with us. It's awesome to see you were welcomed by our friendly & courteous team members. On behalf of our entire team here at Best Western Plus Spartanburg, we will be ready to welcome you back!Sincerely,Kumud - General Manager
10/10 – Hervorragend
Brenda
Mit der Familie gereist
1. Feb. 2024
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Brenda
Aufenthalt von 1 Nacht im Januar 2024
Antwort von General Manager am 1. Feb. 2024
Dear Brenda,Thank you so much for sharing your perfect score with us. On behalf of our entire team at Best Western Plus Spartanburg, we will be ready to welcome you back soon!Sincerely,Kumud - General Manager
10/10 – Hervorragend
Ethan
Mit dem Partner gereist
21. Jan. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Ethan
Aufenthalt von 1 Nacht im Januar 2024
Antwort von General Manager am 23. Jan. 2024
Dear Ethan,Thank you for taking the time to share your 5 stars rating with us. It's wonderful to see how our hotel & staff were able to exceed your expectations. We look forward to your next visit to Spartanburg!Sincerely,Kumud - General Manager
10/10 – Hervorragend
Mckenzie
21. Jan. 2024
Mckenzie
Aufenthalt von 2 Nächten im Januar 2024
Antwort von General Manager am 13. Feb. 2024
Dear Mckenzie,Thank you for sharing your perfect experience with us. On behalf of our entire team, we will be eagerly waiting your return to Spartanburg!Sincerely,Kumud - General Manager
10/10 – Hervorragend
Kimberly
Geschäftlich gereist, Mit einer Gruppe gereist
14. Jan. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Kimberly
Aufenthalt von 1 Nacht im Januar 2024
Antwort von General Manager am 15. Jan. 2024
Dear Kimberly,Thank you for taking the time to share your 5 stars rating with us. It's truly a pleasure to see how our hotel met your needs for this visit. On behalf of our entire team at Best Western Plus Spartanburg, we will be ready to welcome you back soon!Sincerely,Kumud - General Manager
10/10 – Hervorragend
Carlos
Mit der Familie gereist
13. Jan. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice and clean.
Carlos
Aufenthalt von 1 Nacht im Januar 2024
Antwort von General Manager am 15. Jan. 2024
Dear Carlos,Thank you so much for your perfect score for your recent stay at our hotel. We are more than pleased to learn our hotel & team were able to exceed your expectations. We will be ready to welcome you back soon!Sincerely,Kumud - General Manager
2/10 – Ungenügend
Kinney
Geschäftlich gereist
12. Jan. 2024
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Placed in an unclean room. And by unclean I mean covers just pulled up. Bed disheveled. Upon further exploration, to be sure it was not cleaned, discovered giant hairball in drain of bathroom and empty shampoo containers on ground of shower. Yep. True. And yep. GROSS!! NEVER EVER AGAIN FOR THIS CHAIN!! Asked for refund which I got and we left immediately.
Kinney
Aufenthalt von 1 Nacht im Januar 2024
Antwort von General Manager am 15. Jan. 2024
Dear Kinney,Thank you for taking the time to report your recent experience at our hotel. Please accept my deepest apologies for the issue of you being checked into a dirty room. After investigating, it seems that our housekeeping department failed to clean the room and the room was under Clean status so the front desk attendant unknowingly had assigned this room to you. I am truly sorry for this incident and am glad to see you were refunded for your reservation. I sincerely hope you will allow us another chance to better serve you in the future.Sincerely,Kumud - General Manager
10/10 – Hervorragend
Ken
6. Jan. 2024
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nicest place we stayed at in our way back to Canada from Florida. Updated, clean, very comfortable.
The only negative was the breakfast. Way too much salt !!! Please tone it down!!
Ken
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von General Manager am 9. Jan. 2024
Dear Ken,Thank you so much for sharing your recent experience with us. I'm thrilled to learn that you enjoyed our facility and found it comfortable. Please accept my apologies for the salty breakfast. I will be sure to address this concern to all our breakfast attendants. We will be ready to welcome you back on your next visit to Florida.Sincerely,Kumud - General Manager
8/10 – Gut
Karen
Mit der Familie gereist
31. Dez. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Room was clean although the “nooks and crannies” could use some help. The breakfast was eh- a big latte cappuccino machine with like 10 options was available but only decaf coffee in a carafe and no hot tea available. They were out. Really? Front desk people were great. Needed a key reprogrammed , no problem.
Karen
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von General Manager am 7. Jan. 2024
Dear Karen,Thank you for sharing your recent experience with us. I'm sorry that there was no tea available. I will be sure to share your feedback with our breakfast bar. I'm pleased to see you were greeted by our friendly front desk associates. We will be ready to welcome you back on your next visit.Sincerely,Kumud - General Manager
8/10 – Gut
Robert
30. Dez. 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Near hi way ask for room opposite side from the hi way.
Robert
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von General Manager am 1. Feb. 2024
Dear Robert,Thank you so much for taking the time to share your experience with us. Please accept my sincerest apologies for any noise issues you had experienced while staying at our hotel. I can assure you that we will be able to deliver the superior level of service all our guests deserve.Sincerely,Kumud - General Manager
10/10 – Hervorragend
Kate
27. Dez. 2023
Kate
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von General Manager am 7. Jan. 2024
Dear Kate,Thank you for sharing your 5 stars rating with us. We will be eagerly awaiting your return!Sincerely,Kumud - General Manager
10/10 – Hervorragend
Afia
26. Dez. 2023
Afia
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von General Manager am 7. Jan. 2024
Dear Afia,Thank you for your perfect rating. Can't wait to welcome you back on your next visit!Sincerely,Kumud - General Manager
10/10 – Hervorragend
LeeAnne
25. Dez. 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
LeeAnne
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von General Manager am 7. Jan. 2024
Dear LeeAnne,Thank you for your perfect rating about your recent experience. On behalf of our entire team, we will be ready to welcome you back!Sincerely,Kumud - General Manager
10/10 – Hervorragend
LeeAnne
24. Dez. 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
LeeAnne
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von General Manager am 7. Jan. 2024
Dear LeeAnne,Thank you for sharing your 5 stars rating. We will be eagerly awaiting your return!Sincerely,Kumud - General Manager
10/10 – Hervorragend
Edgardo
22. Dez. 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Edgardo
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von General Manager am 7. Jan. 2024
Dear Edgardo,Thank you for taking the time to share your rating with us. We are thrilled to see that our hotel exceeded your expectations. We will be on the lookout for your next visit.Sincerely,Kumud - General Manager
10/10 – Hervorragend
Earlene J.
Mit der Familie gereist
19. Dez. 2023
Gut: Sauberkeit und Ausstattung
Earlene J.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von General Manager am 7. Jan. 2024
Dear Earlene J.,Thank you for sharing your rating. Looking forward to welcoming you back soon!Sincerely,Kumud - General Manager
10/10 – Hervorragend
Lorraine
Mit der Familie gereist
18. Dez. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Staff was very friendly!
Lorraine
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von General Manager am 7. Jan. 2024
Dear Lorraine,Thank you for your review. I'm very pleased to learn that you were served by our friendly & courteous team members. We will be all ready to welcome you back soon!Sincerely,Kumud - General Manager
10/10 – Hervorragend
Sandra
18. Dez. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Would stay again
Close to highway so you do hear traffic but not horrible. The person working the breakfast was more into her phone than keeping things stocked but did jump up to help when asked. The front desk staff was wonderful and very helpful
Sandra
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von General Manager am 7. Jan. 2024
Dear Sandra,Thank you for sharing your experience with us. I'd like to apologize for the service you received from our breakfast attendant. Your feedback will be shared with our entire team. We will be looking forward to welcoming you back soon!Sincerely,Kumud - General Manager
4/10 – Schlecht
Dee
Mit einer Gruppe gereist
9. Dez. 2023
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Hotel needs lots of work. Water at sink was really hot and dripped underneath. View from window was a roof. Not even a rooftop. Some of breakfast was good some stale and bad. Will never stay again.
Dee
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von General Manager am 13. Dez. 2023
Dear Dee,Thank you for sharing your feedback with us. Please accept my deepest apologies for the issues you had encountered while staying with us. Your comments will be shared with our entire team for training purposes and as a preventative measure for our future guests. I sincerely hope you will allow us another opportunity to better serve you in the future.Sincerely,Kumud - General Manager
10/10 – Hervorragend
Harold
Geschäftlich gereist
6. Dez. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Easy access to restaurants, gas stations and Interstate.
Harold
Aufenthalt von 2 Nächten im November 2023
Antwort von General Manager am 7. Jan. 2024
Dear Harold,Thank you for your perfect score! I'm pleased to learn your appreciation for our convenient location. On behalf of our entire team, we will be ready to welcome you back soon!Sincerely,Kumud - General Manager
2/10 – Ungenügend
veronica
Mit der Familie und kleinen Kindern gereist
29. Nov. 2023
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Not clean & they have roaches .. I took pictures also but no refund
veronica
Aufenthalt von 1 Nacht im November 2023
Antwort von General Manager am 5. Dez. 2023
Dear Veronica,Please accept my deepest apologies for failing to meet your expectations. Rest assured your feedback will be shared with our entire team to prevent future reoccurrences. I sincerely hope you will allow us another opportunity to better serve you on your next visit.Sincerely,Kumud - General Manager
10/10 – Hervorragend
Merzy
23. Nov. 2023
Merzy
Aufenthalt von 2 Nächten im November 2023
Antwort von General Manager am 7. Jan. 2024
Dear Merzy,Thank you for your perfect score! Looking forward to welcoming you back soon!Sincerely,Kumud - General Manager
10/10 – Hervorragend
Karina
6. Nov. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Karina
Aufenthalt von 1 Nacht im November 2023
4/10 – Schlecht
Verifizierter Reisender
Mit der Familie gereist
6. Nov. 2023
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verifizierter Reisender
Aufenthalt von 3 Nächten im November 2023
Antwort von Nicole am 10. Nov. 2023
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.
10/10 – Hervorragend
karen
2. Nov. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
St.Augustine trip
We stayed here last year around the same time& really liked it. Both times were overnite stays on our way to our destination. The Plankowner Brewery is in walking distance& well worth your time to check out. Have live music on Saturday evenings . The food & drinks are good too!