Dear Patricia, Thank you for your comment. Your opinion is very important to us in order to continue offering the best service for our guests and to work on the continuous improvement of our facilities. Thank you for choosing us during your stay in the city of Bogotá. Mauricio Frade Gallery Host Supervisor Mauricio Frade Gallery Host Supervisor

Dear Eric,Thank you so much for your wonderful review and for choosing Hyatt Place Bogotá/Convention Center. We are delighted to hear that you found our hotel to be an excellent choice for its convenience, accessibility, location, and creature comforts.It's great to know that you enjoyed our modern facilities and the wide variety of delicious breakfast options we offer. We strive to provide a memorable experience for all our guests, and we are thrilled that we met your expectations.We appreciate your recommendation and look forward to welcoming you back for another pleasant stay whenever your travels bring you to Bogotá.Warm regards,Juan MeyerGeneral Manager, Hyatt Place Bogotá

Estimado Miguel,Muchas gracias por tu excelente calificación de 5 sobre 5 en Expedia. Nos alegra saber que disfrutaste de tu estadía en nuestro hotel.Lamentamos escuchar sobre la situación de la basura en las calles aledañas. Apreciamos tu comentario y lo compartiremos con las autoridades locales para buscar soluciones y mejorar el entorno.Esperamos tener el placer de recibirte nuevamente en el Hyatt Place Bogotá.Saludos cordiales,Juan MeyerGerente del Hotel Hyatt Place Bogotá

Dear Pedro,Thank you for your excellent 5 out of 5 rating on Expedia! We are thrilled to know that you had such a positive experience with us.We look forward to welcoming you back to Hyatt Place Bogotá in the future.Best regards,Juan MeyerGeneral Manager, Hyatt Place Bogotá

Dear Elizabeth,Thank you for your wonderful 5 out of 5 rating on Expedia! We’re delighted to know that you had such a positive experience with us.We look forward to welcoming you back to Hyatt Place Bogotá soon.Best regards,Juan MeyerGeneral Manager, Hyatt Place Bogotá

Thank you, Ian, for sharing your experience on Expedia.We're glad to hear that you enjoyed our breakfast options and found our rooms clean. We appreciate your feedback and hope you had a pleasant stay at Hyatt Place Bogotá.If there's anything else we can do to enhance your experience in the future, please don't hesitate to let us know. We look forward to welcoming you back again. Thank you for choosing us!

Estimado Harold,¡Gracias por tomarte el tiempo para dejarnos una calificación perfecta en Expedia! Nos alegra mucho saber que tu estancia en nuestro hotel fue excelente y que disfrutaste de la tranquilidad que ofrecemos.En Hyatt Place Bogotá nos esforzamos por brindar a nuestros huéspedes una experiencia memorable, y tus amables palabras nos motivan a seguir haciéndolo.Esperamos tener el placer de recibirte nuevamente en el futuro para otra estancia excepcional. Si necesitas algo más en tu próxima visita, no dudes en hacérnoslo saber.¡Gracias de nuevo por elegirnos y por compartir tu experiencia!Atentamente,Juan MeyerGerente GeneralHyatt Place Bogotá

¡Gracias, Carlos Alberto, por tu reseña positiva en Expedia!Nos complace saber que disfrutaste de nuestra excelente ubicación y recibiste un gran servicio durante tu estadía en Hyatt Place Bogotá.Apreciamos mucho tus comentarios, y esperamos tener el placer de darte la bienvenida nuevamente para otra estadía fantástica en el futuro.Saludos cordiales,Juan MeyerGerente GeneralHyatt Place Bogotá

¡Hola Moisés!Queríamos expresar nuestro más sincero agradecimiento por tu calificación de 5 estrellas en Expedia. Nos alegra mucho saber que disfrutaste tu estancia con nosotros y que tu experiencia fue excelente.En nombre de todo nuestro equipo, te agradecemos por elegir nuestro hotel y por tomarte el tiempo de compartir tu opinión. Tu retroalimentación es muy valiosa para nosotros, ya que nos motiva a seguir brindando el mejor servicio posible.Esperamos tener el placer de darte la bienvenida nuevamente en el futuro. Si necesitas algo más o tienes alguna pregunta, no dudes en contactarnos.¡Gracias de nuevo y esperamos verte pronto!Saludos cordiales,Juan MeyerGerente General Hyatt Place Bogotá

Dear Julita,Thank you for your 5 out of 5 rating on Expedia! We appreciate your feedback and are delighted to know that you had a great stay with us.We look forward to welcoming you back to Hyatt Place Bogotá in the future.Best regards,Juan MeyerGeneral ManagerHyatt Place Bogotá

Thank you, Greg, for your perfect rating and kind words about your experience at Hyatt Place Bogotá.We're pleased to hear that you found easy access during your stay. We value your feedback and look forward to welcoming you again in the future to provide another exceptional experience.Thank you for choosing us and for sharing your feedback!Best regards,Juan MeyerGeneral ManagerHyatt Place Bogotá

¡Gracias, Arturo Emilio, por tu excelente reseña! Nos alegra saber que encontraste nuestra ubicación satisfactoria.La ubicación es un aspecto fundamental para nosotros, y nos esforzamos por ofrecer una ubicación conveniente para que nuestros huéspedes disfruten al máximo de su estancia en Bogotá.Esperamos recibirte nuevamente en el futuro para seguir proporcionándote una experiencia excepcional. ¡Gracias por elegirnos y por compartir tu experiencia! Si hay algo más en lo que podamos ayudarte, no dudes en hacérnoslo saber.

¡Gracias, Armando, por tu maravillosa reseña! Nos alegra saber que encontraste nuestro hotel fácil de acceder desde el aeropuerto y conveniente para explorar otras partes de Bogotá.Proporcionar opciones de transporte convenientes y una ubicación estratégica es importante para nosotros, y nos alegra que haya contribuido a que tu estancia fuera agradable.¡Agradecemos tus comentarios y esperamos tener el placer de darte la bienvenida nuevamente para otra excelente estadía en el futuro! Si hay algo más en lo que podamos ayudarte, no dudes en hacérnoslo saber.

Gracias, Javier, por compartir tu opinión en Expedia.Apreciamos tu calificación y tus comentarios. Si hay algo específico que podamos hacer para mejorar tu experiencia en el futuro, no dudes en hacérnoslo saber.Esperamos poder recibirte nuevamente en Hyatt Place Bogotá en el futuro y brindarte una experiencia aún mejor. Si necesitas alguna asistencia adicional o tienes alguna pregunta, no dudes en contactarnos. ¡Gracias por tu visita!

Thank you, Valeska, for your excellent review! We're delighted to hear that you appreciated the convenience of having your own transportation available outside our hotel. Providing easy and efficient transportation options for our guests is one of our priorities, and we're glad to hear that it contributed positively to your experience. We look forward to welcoming you back for another fantastic stay in the future! If there's anything else we can do to make your next visit even better, please don't hesitate to reach out.

Estimada Rosa,Muchas gracias por tomarte el tiempo para calificarnos en Expedia. Nos alegra saber que tu estadía fue satisfactoria. Si en el futuro necesitas algo o deseas compartir tus comentarios, estamos aquí para ayudarte.Esperamos tener el placer de recibirte nuevamente en el Hyatt Place Bogotá/Convention Center para otra experiencia excepcional.Saludos cordiales,Juan MeyerGeneral ManagerHyatt Place Bogotá

Estimado Agny,¡Gracias por tu excelente reseña en Expedia!Nos alegra enormemente saber que disfrutaste tu estancia con nosotros y que encontraste nuestro hotel excelente. Nuestro equipo trabaja arduamente para brindar un servicio excepcional a nuestros huéspedes, y es maravilloso saber que su atención contribuyó a hacer tu experiencia memorable.Valoramos mucho tus amables palabras y nos complace saber que todo cumplió con tus expectativas. Si tus viajes te traen de vuelta a Bogotá, sería un honor recibirte nuevamente para otra estancia maravillosa.¡Gracias una vez más por elegir Hyatt Place Bogotá/Convention Center! ¡Esperamos tenerte de vuelta en el futuro!Saludos cordiales,El Equipo de Hyatt Place Bogotá/Convention Center

Thank you so much, Ismary, for your fantastic review! We're thrilled to hear that you loved our hotel, especially the convenient location, our friendly staff, private transportation service, and delicious breakfast.Your satisfaction means the world to us, and we're delighted that we could contribute to making your stay enjoyable. We look forward to welcoming you back for another wonderful experience in the future! If there's anything else we can do to enhance your next stay, please don't hesitate to let us know.

Dear Agny,Thank you for your excellent rating and for taking the time to leave us a review on Expedia!We are delighted to hear that you enjoyed your stay with us and that your experience was excellent. At Hyatt Place Bogotá/Convention Center, we strive to provide our guests with memorable and comfortable experiences, and knowing that we achieved this goal with you is very rewarding for our entire team.We hope to have the pleasure of welcoming you back in the future to continue providing you with the exceptional service you deserve.Thank you once again for your support and for choosing us as your accommodation in Bogotá!Warm regards,Juan MeyerGeneral ManagerHyatt Place Bogotá

Estimado Esteban,¡Gracias por compartir tu experiencia con nosotros! Nos alegra saber que en general disfrutaste de tu estancia en Hyatt Place Bogotá y que encontraste nuestra ubicación céntrica conveniente para tus desplazamientos.Apreciamos tus comentarios sobre la variedad en nuestro restaurante. Tomaremos en cuenta tus sugerencias para mejorar la experiencia gastronómica de nuestros huéspedes.Esperamos tenerte de vuelta pronto y brindarte una experiencia aún más satisfactoria.Atentamente,Juan MeyerGerente GeneralHyatt Place Bogotá

Estimado Jaime,¡Gracias por tu reseña y por calificarnos con la máxima puntuación en Expedia! Nos alegra saber que tu experiencia en Hyatt Place Bogotá fue excelente y que consideras que ofrecemos una excelente relación calidad-precio.Es genial escuchar que encontraste nuestras instalaciones muy limpias y que nuestro personal fue amable y servicial durante tu estancia. Tu satisfacción es nuestra prioridad, y nos complace saber que cumplimos con tus expectativas.Esperamos con ansias darte la bienvenida nuevamente en Hyatt Place Bogotá en el futuro. No dudes en contactarnos si necesitas algo antes de tu próxima visita.Atentamente,Juan MeyerGerente GeneralHyatt Place Bogotá

Estimado Esteban,¡Gracias por tu fantástica calificación de 5 sobre 5 y por compartir tus comentarios positivos sobre tu estancia en Hyatt Place Bogotá! Nos complace saber que disfrutaste de nuestra ubicación céntrica y que nuestro equipo pudo brindarte un servicio atento durante tu visita. En Hyatt Place Bogotá, nos esforzamos por proporcionar experiencias excepcionales a nuestros huéspedes, y es gratificante saber que hemos logrado cumplir con tus expectativas.Esperamos tener el placer de recibirte nuevamente en el futuro para otra estancia excelente.¡Saludos cordiales!Juan MeyerGerente GeneralHyatt Place Bogotá

Dear Yasmany,Thank you for taking the time to leave such a positive review of your stay at Hyatt Place Bogotá! We're thrilled to hear that you found our staff and hotel lovely, and that you truly enjoyed your time with us. Providing excellent service and creating memorable experiences for our guests is always our top priority, and we're delighted that we were able to exceed your expectations.We hope to have the pleasure of welcoming you back again soon for another enjoyable stay.Best regards,Juan MeyerGeneral ManagerHyatt Place Bogotá

Estimada Tisbeth,¡Gracias por tu calificación perfecta de 5 sobre 5 y por compartir tu experiencia con nosotros! Nos complace saber que disfrutaste de nuestra atención y que pudimos hacer que tu estadía fuera especial para ti y tus hijos. En Hyatt Place Bogotá, nos esforzamos por brindar experiencias memorables para toda la familia, y estamos encantados de haber cumplido con tus expectativas.Esperamos poder darles la bienvenida nuevamente en el futuro y seguir creando momentos inolvidables para toda la familia.¡Saludos afectuosos!Juan MeyerGerente GeneralHyatt Place Bogotá

Dear Liudmyla,Thank you for sharing your fantastic experience at Hyatt Place Bogotá! We're thrilled to hear that you enjoyed our convenient location, cleanliness, and the friendliness of our staff. Your feedback regarding English communication skills and pillow comfort is greatly appreciated, and we will certainly take it into consideration as we strive to improve our guest experience.We're delighted that despite these minor issues, you still had a perfect stay, and we can't wait to welcome you back in the future.Warm regards,Juan MeyerGeneral ManagerHyatt Place Bogotá

Estimado Ramón,Gracias por tomarte el tiempo de dejarnos tu opinión sobre tu reciente estadía en Hyatt Place Bogotá. Agradecemos sinceramente tu calificación de 4 sobre 5. Nos alegra saber que tu experiencia fue positiva en general. Si hay algún aspecto específico en el que creas que podemos mejorar para alcanzar la calificación perfecta en tu próxima visita, no dudes en compartirlo con nosotros. Esperamos tenerte de nuevo pronto como nuestro huésped y superar tus expectativas.¡Saludos cordiales!Juan MeyerGerente GeneralHyatt Place Bogotá

Dear Marcel, Thank you for choosing us, and for your review on Expedia. We are glad that you had a nice experience at Hyatt Place Bogotá, and we look forward to welcome you back again in the future. Warmest regards, Juan MeyerGeneral ManagerHyatt Place Bogotá

Cher Éric,Merci d'avoir partagé vos commentaires et pour votre note. Ce fut un plaisir pour nous de vous servir et nous espérons vous accueillir à nouveau dans un avenir proche.Merci de nous avoir choisi. Meilleure considération,Juan Meyerdirecteur généralHyatt Place Bogota

Dear Carlos,Thank you very much for your excellent rating and kind words about our customer service on Expedia. We are delighted to hear that you had a memorable experience at Hyatt Place Bogotá.In our commitment to providing exceptional service, we strive to exceed our guests' expectations at every opportunity. Your recognition inspires us to continue working hard to deliver unforgettable experiences to all our visitors.We look forward to welcoming you back on your next visit to Bogotá.Warm regards,Juan MeyerGeneral ManagerHyatt Place Bogotá

Dear Fredrick,Thank you for your excellent 5-star rating on Expedia. We're thrilled to hear that you had an awesome experience at Hyatt Place Bogotá.Your positive feedback is greatly appreciated, and we look forward to welcoming you back for another outstanding stay in the future.Warm regards,Juan MeyerGeneral ManagerHyatt Place Bogotá

Estimada Natasha,¡Muchas gracias por tu calificación perfecta de 5 sobre 5 y por compartir tu experiencia con nosotros! Nos alegra saber que disfrutaste de tu estancia en Hyatt Place Bogotá. Siempre nos esforzamos por brindar un servicio excepcional y crear experiencias memorables para nuestros huéspedes, y es gratificante saber que hemos logrado hacerlo contigo.Esperamos con ansias poder recibirte nuevamente en el futuro y brindarte otra estancia maravillosa.¡Saludos cordiales!Juan Meyer Gerente General Hyatt Place Bogotá

Estimada Lucía,Agradecemos sinceramente tu calificación de 4 sobre 5 y por compartir tus comentarios sobre tu estancia en Hyatt Place Bogotá. Nos alegra saber que tu experiencia fue positiva en general. Valoramos tus comentarios y cualquier sugerencia que puedas tener para mejorar nuestro servicio será tomada en cuenta para garantizar que cada visita sea aún mejor.Esperamos tener la oportunidad de recibirte nuevamente en el futuro y brindarte una experiencia aún más satisfactoria.Saludos cordiales,Juan MeyerGerente GeneralHyatt Place Bogotá

Respuesta:¡Hola José Antonio!¡Gracias por tomarte el tiempo para dejarnos una excelente calificación! Nos alegra mucho saber que tu experiencia en el Hotel Hyatt Place Bogotá fue excepcional. La satisfacción de nuestros huéspedes es nuestra prioridad principal, y nos enorgullece saber que todo estuvo excelente durante tu estancia.Apreciamos mucho tus amables palabras y tu recomendación. Fue un placer tenerte como nuestro huésped, y esperamos darte la bienvenida nuevamente en el futuro para otra estancia fantástica.¡Saludos cordiales!Juan MeyerGeneral ManagerHyatt Place Bogotá

Dear Joel,Thank you for sharing your feedback regarding your recent stay with us. We appreciate your valuable input as it helps us to continually improve our services.We apologize for the oversight in providing adequate amenities for your room during your stay. Your comfort and satisfaction are our top priorities, and we regret any inconvenience this may have caused. Rest assured, we have addressed this issue with our housekeeping team to ensure that such oversights are avoided in the future.We hope that despite this concern, you were able to enjoy your overall experience at our hotel. Should you choose to stay with us again in the future, please do not hesitate to inform our staff of any specific requirements or preferences you may have, and we will do our utmost to accommodate your needs.Thank you once again for your feedback, and we hope to have the opportunity to welcome you back for a more seamless and enjoyable stay in the future.Warm regards,Juan MeyerGeneral ManagerHyatt Place Bogotá

Estimada Tatiana,Muchas gracias por elegirnos, y por su calificación perfecta. Para nosotros fue un gusto servirle, y esperamos darle nuevamente la bienvenida en un futuro.Cordial saludo,Juan MeyerGerente GeneralHyatt Place Bogotá

Good morning, we hope you are very well!!!We want to thank you for choosing our hotel as your place of accommodation in the city of Bogotá.We are very sorry that your experience was not satisfactory. Comments like yours help us improve both our property and our service.We want to assure you that what happened has been shared with the leadership team so that your comments and the inconveniences suffered are addressed.We hope you will give us another opportunity to serve you again, we apologize for the inconvenience during your stay and I hope to see you during your next visit.If I can help you with anything, please contact me directly.CordiallyGEMERSON TORRESSupervisor de Recepción Front Desk Supervisor

Estimada Anais,¡Muchas gracias por tomarte el tiempo para compartir tu experiencia en el Hotel Hyatt Place Bogotá! Nos alegra enormemente saber que tu estancia fue excelente y que disfrutaste de la hospitalidad de nuestro equipo.Es un placer para nosotros saber que encontraste nuestras habitaciones en buenas condiciones y limpias. Nos esforzamos por mantener un ambiente acogedor y confortable para todos nuestros huéspedes. También nos complace saber que disfrutaste de nuestro amplio y completo desayuno, diseñado para ayudarte a iniciar el día de la mejor manera posible.Además, agradecemos tus comentarios sobre la ubicación del hotel y las comodidades cercanas. Nos alegra saber que encontraste una variedad de opciones en los alrededores, como restaurantes, panaderías, cafeterías, farmacias y un centro comercial, que complementaron tu estadía.Agradecemos sinceramente tu recomendación y esperamos tener el placer de darte la bienvenida nuevamente en el futuro en el Hotel Hyatt Place Bogotá. Siempre estaremos aquí para proporcionarte una experiencia excepcional durante tu próxima visita a Bogotá.¡Gracias nuevamente por elegirnos y por compartir tu opinión!Saludos cordiales,Juan MeyerGerente GeneralHyatt Place Bogotá

Dear ANELISE,Thank you very much for taking the time to rate us with a perfect score on Hotels.com! We truly appreciate your feedback and are thrilled to hear that you had a fantastic experience during your stay at our hotel.Your satisfaction is our top priority, and it's incredibly rewarding to know that we met and exceeded your expectations. We are delighted that you found our hotel to be excellent in every aspect.We will certainly share your positive feedback with our staff, as it serves as a great source of motivation for all of us to continue delivering exceptional service to our guests.Once again, thank you for choosing to stay with us and for sharing your wonderful experience. We look forward to welcoming you back in the future for another memorable stay at our hotel!Warm regards,Juan MeyerGeneral ManagerHyatt Place Bogotá

Dear Hector,Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate your review and apologize for any inconvenience you experienced with the air conditioning in your room.Ensuring our guests' comfort is a top priority for us, and we regret that we fell short of meeting your expectations in this regard. Please accept our sincerest apologies for any discomfort caused by the malfunctioning air conditioning unit.We take your feedback seriously and will address this issue with our maintenance team immediately to ensure that it is promptly resolved and that similar incidents are avoided in the future. Your comfort is important to us, and we want to assure you that we are committed to providing a comfortable and enjoyable stay for all our guests.Thank you once again for bringing this matter to our attention. We hope to have the opportunity to welcome you back in the future and provide you with a flawless experience that exceeds your expectations.Warm regards,Juan MeyerGeneral ManagerHyatt Place Bogotá

Dear Anonymous,Thank you for sharing your feedback regarding your recent stay at our hotel. We apologize for any inconvenience or disappointment you experienced during your time with us.We are truly sorry to hear that you found our staff at the front desk and restaurant lacking in customer service orientation. Providing exceptional service is a top priority for us, and we regret that we fell short of your expectations in this regard. Rest assured, we will address this with our team to ensure that all guests receive the attentive and courteous service they deserve.Regarding the issue with your payment and the lack of proof of payment or receipt, we understand your frustration and apologize for any inconvenience this may have caused. We will investigate this matter further to ensure that our processes are improved and that such issues are avoided in the future.Additionally, we apologize for the disappointing experience you had at our restaurant. It is not our intention to provide anything less than exceptional dining experiences, and we regret that we did not meet your expectations on this occasion. Your feedback regarding the service and the parmesan cheese will be shared with our restaurant team for their review and improvement.Regarding the comfort of the bedroom, we apologize if it did not meet your expectations. We will certainly take your feedback into consideration as we strive to continuously improve the comfort and amenities of our accommodations.Once again, we apologize for the shortcomings you experienced during your stay. We appreciate your feedback as it helps us identify areas for improvement. We hope to have the opportunity to welcome you back in the future and provide you with the exceptional experience you deserve.Sincerely,Juan MeyerGeneral ManagerHyatt Place Bogotá

Thank you for sharing your feedback with us. We sincerely apologize for any inconvenience you experienced regarding the availability of drinking water in your room. Your comments are valuable to us, and we are taking immediate steps to address this situation.We want to inform you that we are making significant changes to our water supply policy. As part of our commitment to the environment, we have decided to discontinue the use of plastic bottles and instead, we will be implementing reusable glass bottles in all rooms. We understand that this change may have caused inconvenience during your stay, and we apologize for any inconvenience you may have experienced as a result.We want to assure you that in the future, you will always find a bottle of water available in your room. We appreciate your understanding and thank you for your patience as we implement these important changes in our environmental policy.If you have any further concerns or comments, please do not hesitate to contact us directly. We appreciate your feedback and look forward to the opportunity to improve your perception of our hotel in the future.Sincerely,Juan MeyerGeneral ManagerHyatt Place Bogotá

Estimado Diego,Gracias por tomarte el tiempo para compartir tus comentarios en Expedia. Valoramos todas las opiniones, tanto positivas como constructivas, ya que nos ayudan a mejorar las experiencias de nuestros huéspedes en Hyatt Place Bogotá.Lamentamos escuchar que tu experiencia no cumplió con tus expectativas. Queremos que sepas que tomamos tus comentarios en serio y los utilizaremos para abordar cualquier área en la que podamos mejorar.Si deseas proporcionar más detalles sobre tu estadía o tienes alguna preocupación específica que te gustaría discutir, no dudes en contactarnos directamente. Estamos comprometidos a garantizar que cada huésped tenga una estadía cómoda y agradable con nosotros.Gracias nuevamente por tus comentarios, y esperamos tener la oportunidad de servirte mejor en el futuro.Atentamente,Juan MeyerGerente GeneralHyatt Place Bogotá

Dear Warren,Thank you so much for your outstanding 5-star rating on Expedia. We truly appreciate your feedback and are thrilled to hear that you had a wonderful experience at Hyatt Place Bogotá.We will certainly share your kind words with our staff, as they work tirelessly to ensure that every guest has a memorable stay.We look forward to the opportunity of welcoming you back in the future for another exceptional stay.Warm regards,Juan MeyerGeneral ManagerHyatt Place Bogotá

Thank you for providing the review, Leonard! We're delighted to hear about your positive experience with our staff members. It's wonderful to know that our team members went above and beyond to assist you during your visit to Bogotá. Your kind words about their helpfulness, language skills, and politeness are truly appreciated.We take pride in delivering exceptional service to our guests, and it's rewarding to hear that you were well taken care of. We'll be sure to pass along your compliments to the individuals mentioned.We look forward to welcoming you back for another memorable stay at our hotel in the future. Thank you for choosing us!Warm regards,Juan MeyerGeneral ManagerHyatt Place Bogotá

Estimado Jorge,Agradecemos sinceramente que haya compartido su opinión con nosotros. Lamentamos mucho cualquier inconveniente que haya experimentado con respecto a los suministros del baño durante su estancia. Tenga la seguridad de que tomamos sus comentarios en serio y los abordaremos con nuestro equipo para garantizar mejoras.Su satisfacción es de suma importancia para nosotros, y valoramos enormemente sus comentarios, ya que nos ayudan a mejorar nuestros servicios. Esperamos tener la oportunidad de darle la bienvenida nuevamente en el futuro y brindarle una experiencia más placentera.Saludos cordiales,Juan MeyerGerente GeneralHyatt Place Bogotá

Estimado Jaime,Gracias por tomarte el tiempo para calificar tu experiencia reciente con nosotros. Valoramos tu opinión y estamos contentos de que hayas disfrutado de tu estadía con nosotros. Si hay algo específico que te haya gustado o que creas que podríamos mejorar, no dudes en hacérnoslo saber. Estamos aquí para asegurarnos de que cada huésped tenga una experiencia excepcional. Esperamos darte la bienvenida nuevamente en el futuro.Atentamente,Juan MeyerGerente General Hyatt Place Bogotá

Dear David,We are thrilled to receive your perfect score following your recent stay with us at Hyatt Place Bogotá! Thank you for taking the time to share your feedback.It's wonderful to hear that you had such a fantastic experience during your time with us. Your satisfaction is our top priority, and we are delighted that we were able to meet and exceed your expectations.We truly appreciate your kind words and the recognition of our efforts. It was a pleasure to have you as our guest, and we hope to have the opportunity to welcome you back for another exceptional stay in the future.If there is anything else we can assist you with, please do not hesitate to reach out. Thank you once again for choosing to stay with us.Warm regards,Juan Carlos MeyerGeneral ManagerHyatt Place Bogotá

Dear Micaiah,Thank you for taking the time to share your feedback with us on Expedia. We appreciate your valuable input, and I apologize for any inconvenience you experienced due to the language barrier during your stay.We strive to provide excellent service to all of our guests, regardless of their language preferences. Your feedback highlights an area where we can improve, and I assure you that we will take steps to address this issue and ensure that there is always someone available who can assist you in English.Your feedback is incredibly valuable to us, and it helps us to continuously improve our services. We hope that despite this challenge, you were still able to enjoy your stay with us.Thank you once again for bringing this to our attention, and we hope to have the opportunity to welcome you back in the future and provide you with a more seamless experience.Warm regards,Juan MeyerGeneral ManagerHyatt Place Bogotá

Dear Jean,Thank you for your wonderful review on Travelocity. We are thrilled to hear that you had an excellent experience with our staff during your recent stay.It was a pleasure meeting you, and I'm delighted to hear that you had the chance to enjoy a round of golf in Bogotá.Providing exceptional service is a top priority for us, and we're delighted that our staff members exceeded your expectations.Your feedback will be shared with our team as it serves as a great motivation for them to continue delivering outstanding service to our guests.We look forward to welcoming you back for another fantastic stay in the future.Warm regards,Juan MeyerGeneral ManagerHyatt Place Bogotá