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Bewertungen von Royal Court Hotel & Spa Coventry

3 out of 5
Royal Court Hotel & Spa Coventry
Tamworth Road, Keresley End, Coventry, England

Bewertungen

6,4
208 von insgesamt 1004 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
242 von insgesamt 1004 Gästebewertungen haben eine Bewertung von 8 - Gut" "
191 von insgesamt 1004 Gästebewertungen haben eine Bewertung von 6 - Okay" "
172 von insgesamt 1004 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
191 von insgesamt 1004 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

6,6/10

Sauberkeit

6,8/10

Personal & Service

6,2/10

Ausstattung

5,8/10

Zustand der Unterkunft

6,0/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Markus Alfred

Mit dem Partner gereist
Gut: Sauberkeit
Verbesserungswürdig: Zustand der Unterkunft
Das Hotel war günstig und verfügt über einen kostenlosen Parkplatz. Dieser ist auch dringend nötig da es außerhalb von Coventry liegt. Die Zimmer waren zwar sauber, wurden aber im Verlauf unseres Aufenthalts nicht gemacht. Frische Handtücher gab es nur auf Anfrage. Von der Atmosphäre erinnerte es mich etwas an das Hotel aus dem Film 'Shining'. Ein etwas morbider Charme. Unzeitgemäß fand ich das es WIFI nur im Eingangsbereich gab. Im Zimmer war es kostenpflichtig. Ebenso war der Fitnessraum nur gegen eine Gebühr von 4£/Person nutzbar. Vermutlich auch das Schwimmbad und der SPA Bereich. Der Whirlpool im Bad war auch nicht besonders ansprechend und das Bett war zu hart. Das Oersonal wirkte sehr distanziert. Für einen längeren Aufenthalt würde ich mich nicht mehr für dieses Hotel entscheiden.
Aufenthalt von 6 Nächten im März 2023

2/10 – Ungenügend

Andreas

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Es ist alt und SCHMUTZIG. Niemals 3 Sterne
Aufenthalt von 2 Nächten im September 2022

6/10 – Okay

KOLAWOLE

Aufenthalt von 1 Nacht im Mai 2024

6/10 – Okay

Claire

Geschäftlich gereist
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Unfortunately, the swimming pool etc was closed during my stay, which I had NOT been informed of. VERY disappointing.
Aufenthalt von 3 Nächten im April 2024

10/10 – Hervorragend

Harkirat

Aufenthalt von 1 Nacht im April 2024

8/10 – Gut

Chad

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
The hotel is a big property in the process of renovations and the staff are friendly. Good value
Aufenthalt von 1 Nacht im Mai 2024
Antwort von The Royal Court Hotel & Spa am 3. Mai 2024
We're happy to hear you enjoyed your stay at the hotel. Thank you.

8/10 – Gut

Ron

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024

6/10 – Okay

jacqeline

Mit der Familie gereist
Gut: Zustand der Unterkunft
You coukd not get a sun bed even though we went down at 5am people reserved them but never came back Restruants were very understaffed and food came out cold on several occasions Missy was helpful but clearly under pressure to sort the issues out, Slides great for kids activities good and inclusive of all, the tapenkkai restruants was fab as was angle the waiter in there.
Aufenthalt von 1 Nacht im April 2024
Antwort von The Royal Court Hotel & Spa am 28. Apr. 2024
We're sorry to hear that. We'll look into this and make sure you have a more comfortable stay with us next time.

6/10 – Okay

Spencer

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Accosted in the Bar by Drunk Female who would not go away while we were trying to have a meeting. Staff did nothing to intervene.
Aufenthalt von 1 Nacht im April 2024
Antwort von The Royal Court Hotel & Spa am 24. Apr. 2024
We're so sorry to hear about your experience. We'll look into this and make sure that you have a more comfortable stay with us next time.

10/10 – Hervorragend

Gurtej

Aufenthalt von 1 Nacht im April 2024
Antwort von The Royal Court Hotel & Spa am 6. Mai 2024
Thank you for your feedback!

8/10 – Gut

Lee john

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Na
Aufenthalt von 1 Nacht im April 2024
Antwort von The royal court am 18. Apr. 2024
Thank you for your feedback.

4/10 – Schlecht

Daniel

Geschäftlich gereist
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
No heating or hot water. Domestic going on in room next door, female screaming at the top of her voice.
Aufenthalt von 1 Nacht im März 2024
Antwort von The Royal Court Hotel & Spa am 24. Apr. 2024
We're so sorry to hear about your experience. We'll look into this and make sure that you have a more comfortable stay with us next time.

10/10 – Hervorragend

George Alexandru

Aufenthalt von 1 Nacht im März 2024
Antwort von The royal court am 18. Apr. 2024
Thank you for your feedback.

4/10 – Schlecht

William

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024

10/10 – Hervorragend

Colin

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Absolutley great hotel and Spa , really friendly helpful staff , wonderfull food and gardens
Aufenthalt von 2 Nächten im März 2024
Antwort von The royal court am 18. Apr. 2024
Thank you for your feedback.

6/10 – Okay

Tanzi

Geschäftlich gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
Bathroom was not cleaned sufficiently. No soap in the bathroom for hand washing after using the toilet.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von The Royal Court Hotel & Spa am 24. Apr. 2024
We're so sorry to hear that. We'll look into this and make sure that you have a more comfortable stay with us next time.

10/10 – Hervorragend

Bryan

Aufenthalt von 3 Nächten im Februar 2024
Antwort von The royal court am 18. Apr. 2024
Thank you for your feedback.

8/10 – Gut

Russell

Geschäftlich gereist
Gut: Personal & Service
Good Business Stay
Place getting a Makeover with the Painters and decorators in... big place, Excellent Breakfast, room a little tired
Aufenthalt von 1 Nacht im Februar 2024
Antwort von The royal court am 18. Apr. 2024
Thank you for your feedback.

10/10 – Hervorragend

sara

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I have stayed at this hotel before COVID and it's my favourite because the rooms are really good 👍 I stayed this time with my husband and found it really quiet and comfortable I recommend this
Aufenthalt von 1 Nacht im Februar 2024
Antwort von The royal court am 18. Apr. 2024
Thank you for your feedback.

8/10 – Gut

Colin

Mit Haustieren gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Enjoyable stay nice room and good food
Aufenthalt von 1 Nacht im Februar 2024
Antwort von The royal court am 18. Apr. 2024
Thank you for your feedback.

8/10 – Gut

David

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great value for the dosh
Friendly staff Big portions Undergoing renovation
Aufenthalt von 3 Nächten im Februar 2024
Antwort von S am 16. Apr. 2024
Thank you so much ! Really appreciate it .Hopefully the next time you visit you will have a better experience once the renovation is completely done.

4/10 – Schlecht

Angela

Mit der Familie gereist
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Their are many things to say about this hotel, like ahalf way house for instance very roudy another. But rough i think basically sums it up. We didnt stay we checked out after we had seen our rooms. They where clean though.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von The royal court hotel am 16. Apr. 2024
We are very you had to face such an issue. We will definitely work on this for a better experience next time.

2/10 – Ungenügend

Dean

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Februar 2024
Antwort von The royal court am 18. Apr. 2024
Thank you for your feedback.

10/10 – Hervorragend

CIARAN, Belfast

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von The royal court am 18. Apr. 2024
Thank you for your feedback.

6/10 – Okay

David

Geschäftlich gereist
Gut: Sauberkeit und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Better first time
This is the second time I have stayed at the Ramada. The staff are always great, the restaurant is fantastic. The rooms are always clean and in good order if not a little dated. My biggest gripe this time is the coffee etc is not always topped up. Its not a major problem but its not great when you have to ask reception for milk!
Aufenthalt von 3 Nächten im Februar 2024

2/10 – Ungenügend

Melissa

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Februar 2024

6/10 – Okay

Tom

No water
Nobody told me there was going to be no water 10am-12pm when I had checked in less than 12 hours before. So I couldn’t have a shower before leaving for work. There’s clearly some planning in the cut off of the water supply as there now is a sign saying it will be off for the same hours each morning all this week.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von The Royal Court Hotel & Spa am 24. Apr. 2024
We're so sorry to hear about your experience. We'll look into this and make sure that you have a more comfortable stay with us next time.

6/10 – Okay

Richard

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Having a refit which is needed. Staff were not particularly friendly and the company havent responded to an email requesting a receipt. Generally a tired hotel which doesn't welcome or recieve guests well
Aufenthalt von 1 Nacht im Februar 2024

8/10 – Gut

David

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Ticks the box for the price
Great budget hotel Big breakfast for a hungry boy
Aufenthalt von 2 Nächten im Februar 2024
Antwort von The Royal Court Hotel & Spa am 24. Apr. 2024
We're happy to hear you enjoyed your stay. Thank you.

4/10 – Schlecht

Deepa

Mit dem Partner gereist
Gut: Sauberkeit
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Hotel room clean and fresh. No daily domestic service or even roping up tea bags. Rooms not sound proof. Unable to sleep because of noise from next door and from corridor. If you are looking for a good night sleep, this is not the place
Aufenthalt von 2 Nächten im Februar 2024
Antwort von The Royal Court Hotel & Spa am 24. Apr. 2024
We're so sorry to hear about your experience. We'll look into this and make sure that you have a more comfortable stay with us next time.

2/10 – Ungenügend

R

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Richard K
Room was noisy Staff unhelpful Half an hour to check in Key didn’t work first time so a long walk back to reception to get it sorted Shower door leaked No plug in the sink Telephone didn’t work so I couldn’t contact reception to get Wi Fi password to work I was woken at 5-30 when something outside the window started working and was really noisy so could not get to sleep There was a lot of noise through the night with doors banging and people shouting Breakfast was not hot and the toaster had to go through a couple of times to get it right orange juice was watered down and weak sausages were cheap and tasteless All put together made a very bad experience and one I wouldn’t want to repeat after a long day I just needed a restful night
Aufenthalt von 1 Nacht im Februar 2024
Antwort von The Royal Court Hotel & Spa am 24. Apr. 2024
We're so sorry to hear about your experience. We'll look into this and make sure that you have a more comfortable stay with us next time.

2/10 – Ungenügend

Robert

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024

4/10 – Schlecht

Gavin

Geschäftlich gereist
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Not so good.
The hotel room itself was basic and dated. With no 3 pin plugs by the side of the bed. The bathroom was newly decorated but didn't have a toilet brush or a plug for a razor/toothbrush. My room was never visited by a maid to change the towels or empty the bin in the 4 days I was there. Every day I put the 'please see to my room' tab on the door whilst I was at work. The gym is basic, dated and busy.
Aufenthalt von 4 Nächten im Februar 2024
Antwort von The Royal Court Hotel & Spa am 24. Apr. 2024
We're so sorry to hear about your experience. We'll look into this and make sure that you have a more comfortable stay with us next time.

4/10 – Schlecht

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Upon arrival we were greeted with Surname? There's your room number. Finally got to our room which was located in the roof. The place was overpowered with the smell of paint. Curtains did not cover the window Vending machine didnt work so couldnt get a drink after the bar shut (this was 11.30)
Aufenthalt von 1 Nacht im Februar 2024
Antwort von The Royal Court Hotel & Spa am 24. Apr. 2024
We're so sorry to hear about your experience. We'll look into this and make sure that you have a more comfortable stay with us next time.

6/10 – Okay

Richard

Geschäftlich gereist
Gut: Komfort des Zimmers
Poor refurb
Not happy with the £7 charge for wifi. Even though the hotel looks like it has had a refurb, it was seem to be done on the cheap and has a poor finish. The coffee and tea facilities in the room are very basic, no de-caff or green tea option.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von The Royal Court Hotel & Spa am 24. Apr. 2024
We're so sorry to hear about your experience. We have an option for free WiFi which works in the public areas throughout the hotel. We also offer de caffeinated coffee on request.We hope to see you again.

2/10 – Ungenügend

Julie, HUDDERSFIELD

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
From outside, this property looks appealing to the eye but this perception soon changes as you walk through the reception door! It is like walking back in time and gives a feeling of unused! Back in the day, i can imagine this hotel was very grand but, sadly, it has been neglected over the years and the public areas are very shabby and in need of a good clean. However, the room itself was spacious and reasonably clean. After a long drive , i decided to take an early night, in bed for 9.15pm so you can imagine the horror of being rudely awakened around 10pm to somebody walking in my room, turning the light on and saying something to me! When i had time to realise what had actually happened, i was badly shaken and really afraid to go back to sleep. I decided to get dressed and go down to reception to report what had just happened. The receptionist was surprised to hear of my experience and accompanied me back to my room and explained nobody else should have access to my room and most likely it was the maintenence man entering, in error! Never have i experienced this ordeal before whilst staying in a hotel and needless to say, i hardly slept the rest of the night as i was so shaken up, despite putting an ironing board and my suitcase at the back of the door! I must add; there was no chain on the door or double lock which probably explains the reason the maintenance man was still able to gain entry. As a result of this upsetting experience, i wont be staying here again
Aufenthalt von 1 Nacht im Februar 2024
Antwort von The Royal Court Hotel & Spa am 24. Apr. 2024
We're so sorry to hear about your experience. We'll look into this and make sure that you have a more comfortable stay with us next time.

8/10 – Gut

A

Geschäftlich gereist
Gut: Sauberkeit und Personal & Service
Full of character!
Its a big rambling old place with refurbishment work in progress while I was there. In its heyday it must have been an impressive facility. My room was in the main house and was clean and comfortable but inferior to say a Premier Inn. Breakfast was very nice with a good selection to choose from. Staff were pleasant and helpful.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von The Royal Court Hotel & Spa am 24. Apr. 2024
We're so sorry to hear about your experience. We'll look into this and make sure that you have a more comfortable stay with us next time.

2/10 – Ungenügend

Karl

Geschäftlich gereist
i turned up at the hotel to be told that there systems were down and i didnt have a room even though Hotels.com had taken my money, i am still awaiting a Full Refund
Aufenthalt von 1 Nacht im Februar 2024
Antwort von The Royal Court Hotel & Spa am 24. Apr. 2024
We're so sorry to hear about your experience. We'll look into this and make sure that you have a more comfortable stay with us next time.

2/10 – Ungenügend

Verifizierter Reisender

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very dated and tired hotel. Cleanliness was awful and i definitely will not be staying again or recommending.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von The Royal Court Hotel & Spa am 24. Apr. 2024
We're so sorry to hear about your experience. We'll look into this and make sure that you have a more comfortable stay with us next time.

2/10 – Ungenügend

Bernadette

Mit dem Partner gereist
We waited almost an hour in a big queue of people to check in and then left as we couldn't wait any longer. I understand the computer system was down but the staff didn't let anyone know.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von The Royal Court Hotel & Spa am 24. Apr. 2024
We're so sorry to hear about your experience. We'll look into this and make sure that you have a more comfortable stay with us next time.

2/10 – Ungenügend

Jake

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

CIARAN, Belfast

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff make the stay perfect for me
Aufenthalt von 1 Nacht im Februar 2024
Antwort von The Royal Court Hotel & Spa am 24. Apr. 2024
We're happy to hear you enjoyed your stay. Thank you.

6/10 – Okay

Daniel

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
.
Aufenthalt von 1 Nacht im Februar 2024

2/10 – Ungenügend

Ray

Geschäftlich gereist
Verbesserungswürdig: Personal & Service
Decent companys don't hide behind TAC's they try
I never stayed but booked for a week but work plans changed and I tried to cancel but the hid behind their term and conditions and wouldnt give me a refund do they probably sold the room twice, shocking customer service and just to rub salt in they charve I think 16p a minute when calling the hotel, I thought them days are gone, won't stop there out of principal
Aufenthalt von 4 Nächten im Januar 2024
Antwort von The Royal Court Hotel & Spa am 24. Apr. 2024
We're so sorry to hear about your experience. We'll look into this and make sure that you have a more comfortable stay with us next time.

8/10 – Gut

Nadine

Aufenthalt von 1 Nacht im Januar 2024
Antwort von The royal court am 18. Apr. 2024
Thank you for your feedback.

10/10 – Hervorragend

David

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
All good great breakfast
Aufenthalt von 3 Nächten im Januar 2024

2/10 – Ungenügend

John

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Stinking of smoke in bedroom.
Arrived at hotel and was given or keys. Went to our room. Immediately we opened the door the smell of cigarettes was awful. Went in and the bathroom reeked of cigarettes smoke. Went back to reception asked for another room but was told the place was full. He did bring down an air freshener tin. But it was no good. It’s supposed to rain a non smoking hotel. The next day when we left we told the man on reception and a lady behind said hers was the same. The bathroom was worce because they go in there and put the expeller on.
Aufenthalt von 1 Nacht im Januar 2024

10/10 – Hervorragend

peter

Very pleasantly surprised One of the better Britainia hotels Excellent value
Aufenthalt von 2 Nächten im Januar 2024

4/10 – Schlecht

Paul

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Last time I stay here
Bathroom just recently replaced, shower hose is not long enough to stand under, water pressure is a joke so your standing against the taps. Bathroom was filthy. Bedroom decor is old. Telly is in the wrong place and can’t be moved. This was meant to be a superior double room!
Aufenthalt von 1 Nacht im Januar 2024

2/10 – Ungenügend

Paul

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Bad
No hot water. Food terrible
Aufenthalt von 1 Nacht im Januar 2024