Außenbereich
Verfügbarkeit prüfen

Bewertungen von Holiday Inn Express Birmingham - City Centre, an IHG Hotel

3.5 out of 5
Holiday Inn Express Birmingham - City Centre, an IHG Hotel
19 Holiday Street, Birmingham, England

Bewertungen

9,0

Wunderbar

632 von insgesamt 1010 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
277 von insgesamt 1010 Gästebewertungen haben eine Bewertung von 8 - Gut" "
46 von insgesamt 1010 Gästebewertungen haben eine Bewertung von 6 - Okay" "
33 von insgesamt 1010 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
22 von insgesamt 1010 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,4/10

Sauberkeit

9,0/10

Personal & Service

8,6/10

Ausstattung

9,2/10

Zustand der Unterkunft

8,8/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Daniela

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Für ein bis zwei Nächte ok. Zimmer sehr klein aber Zweckmäßig sauber und gute Lage.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Danny am 27. Jan. 2024
Lieber Gast,Vielen Dank für Ihr Feedback zu Ihrem letzten Aufenthalt bei uns. Wir hören gerne von unseren Gästen und Ihr Feedback ist für uns immer wertvoll. Ich freue mich sehr, dass Sie Ihren Aufenthalt genossen haben und danke Ihnen noch einmal, dass Sie sich die Zeit genommen haben, eine Bewertung abzugeben.Wir hoffen, Sie bei Ihrem nächsten Besuch in Birmingham wieder bei uns zu sehen.Mit freundlichen GrüßeDanny CromptonHauptgeschäftsführer

10/10 – Hervorragend

Yvonne

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Sehr gutes Hotel
alles Tip Top, sehr nettes Personal, Zimmer schön gross. Ca. 10min Fussweg vom Bahnhof Birmingham New Street entfernt
Aufenthalt von 2 Nächten im September 2023
Antwort von Danny am 7. Okt. 2023
Lieber Gast,Vielen Dank für Ihr Feedback zu Ihrem letzten Aufenthalt bei uns. Wir hören gerne von unseren Gästen und Ihr Feedback ist für uns immer wertvoll. Ich freue mich sehr, dass Sie Ihren Aufenthalt genossen haben und danke Ihnen noch einmal, dass Sie sich die Zeit genommen haben, eine Bewertung abzugeben.Wir hoffen, Sie bei Ihrem nächsten Besuch in Birmingham wieder bei uns zu sehen.Mit freundlichen GrüßeDanny CromptonHauptgeschäftsführer

8/10 – Gut

Miguel

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2023
Antwort von Danny am 25. Sept. 2023
Dear guest,Thank you for sharing your feedback from your recent stay with us. We do love to hear from our guests and your feedback is always valuable to us. I am very happy you enjoyed your stay and again thank you for taking the time to leave a review.We hope to see you back with us next time you visit Birmingham.Kind RegardsDanny CromptonGeneral Manager

8/10 – Gut

Mario

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2022

8/10 – Gut

Marius

Aufenthalt von 3 Nächten im Februar 2023

8/10 – Gut

Deeg

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Wir sind sehr zufrieden, währende unsere Aufenthalte war seh angenehm, personal war alle freundlich, sie haben alle unsere Fragen sehr freundliche geantwortet . Frühstück Buffett war sehr schon eingerichtet, warme und kalte Frühstück war lecker. Umgebung dass Hotel war sauber. Verkehrsmittel Verbindung nehe dass Hotel. Allgemein dass Hotel verdient fünf Stern Bewertung 🌟🌟🌟🌟🌟.
Aufenthalt von 4 Nächten im August 2022
Antwort von Chyna am 5. Sept. 2022
Thank you for such a positive review! We hope to see you again soon :)

8/10 – Gut

Werner

Aufenthalt von 4 Nächten im Mai 2022

8/10 – Gut

martin, Studley

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Linda

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very easy walk from New st station and an easy walk to Arena
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Dean am 21. Mai 2024
Dear guest,Thank you for sharing your feedback from your recent stay with us. We do love to hear from our guests and your feedback is always valuable to us. I am very happy you enjoyed your stay and again thank you for taking the time to leave a review. We hope to see you back with us next time you visit Birmingham. Kind Regards Hotel Management

10/10 – Hervorragend

Kelly

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location, close to broad street and the City centre for shopping. Nice clean hotel, with excellent staff and amenities.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Dean am 21. Mai 2024
Dear guest,Thank you for sharing your feedback from your recent stay with us. We do love to hear from our guests and your feedback is always valuable to us. I am very happy you enjoyed your stay and again thank you for taking the time to leave a review. We hope to see you back with us next time you visit Birmingham. Kind Regards Hotel Management

10/10 – Hervorragend

Oni, Pasadena

Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Will stay there again.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Dean am 21. Mai 2024
Dear guest,Thank you for sharing your feedback from your recent stay with us. We do love to hear from our guests and your feedback is always valuable to us. I am very happy you enjoyed your stay and again thank you for taking the time to leave a review. We hope to see you back with us next time you visit Birmingham. Kind Regards Hotel Management

10/10 – Hervorragend

Sophie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Really enjoyed our stay here, we can to see take that and do some shopping so the location was perfect for walking distance to both areas. Breakfast was exceptional, loads of choice, my daughters vegetarian and was happy there was two types of vegetarian sausages and most impressed by the pancake maker. Rooms were very clean and we always like the dove shower gel when we stay at holiday inn.. loved every minute of our stay and staff were friendly and helpful
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Dean am 21. Mai 2024
Dear guest,Thank you for sharing your feedback from your recent stay with us. We do love to hear from our guests and your feedback is always valuable to us. I am very happy you enjoyed your stay and again thank you for taking the time to leave a review. We hope to see you back with us next time you visit Birmingham. Kind Regards Hotel Management

10/10 – Hervorragend

Sharon

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Friendly staff especially Sean at breakfast what a joy
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Dean am 21. Mai 2024
Dear guest,Thank you for sharing your feedback from your recent stay with us. We do love to hear from our guests and your feedback is always valuable to us. I am very happy you enjoyed your stay and again thank you for taking the time to leave a review. We hope to see you back with us next time you visit Birmingham. Kind Regards Hotel Management

10/10 – Hervorragend

Helen

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Friendly staff
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Dean am 20. Mai 2024
Dear guest,Thank you for sharing your feedback from your recent stay with us. We do love to hear from our guests and your feedback is always valuable to us. I am very happy you enjoyed your stay and again thank you for taking the time to leave a review. We hope to see you back with us next time you visit Birmingham. Kind Regards Hotel Management

10/10 – Hervorragend

Sarah

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Dean am 19. Mai 2024
Dear guest,Thank you for sharing your feedback from your recent stay with us. We do love to hear from our guests and your feedback is always valuable to us. I am very happy you enjoyed your stay and again thank you for taking the time to leave a review. We hope to see you back with us next time you visit Birmingham. Kind Regards Hotel Management

10/10 – Hervorragend

Katy

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent hotel. Staff were very polite and helpful, located in a perfect spot for the Utilita arena
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Dean am 17. Mai 2024
Dear guest,Thank you for sharing your feedback from your recent stay with us. We do love to hear from our guests and your feedback is always valuable to us. I am very happy you enjoyed your stay and again thank you for taking the time to leave a review. We hope to see you back with us next time you visit Birmingham. Kind Regards Hotel Management

8/10 – Gut

Margaret

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very clean, comfortable and staff helpful and friendly.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Dean am 17. Mai 2024
Dear guest,Thank you for sharing your feedback from your recent stay with us. We do love to hear from our guests and your feedback is always valuable to us. I am very happy you enjoyed your stay and again thank you for taking the time to leave a review. We hope to see you back with us next time you visit Birmingham. Kind Regards Hotel Management

10/10 – Hervorragend

Vanessa

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
...
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Dean am 17. Mai 2024
Dear guest,Thank you for sharing your feedback from your recent stay with us. We do love to hear from our guests and your feedback is always valuable to us. I am very happy you enjoyed your stay and again thank you for taking the time to leave a review. We hope to see you back with us next time you visit Birmingham. Kind Regards Hotel Management

6/10 – Okay

Justine

Gut: Sauberkeit und Personal & Service
Value for money. Room was too hot and beds not ver comfortable.
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Ann

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I spent two nights visiting for opera at The Hippodrome. It was just about 15 minutes’ walk to the Theatre and I felt safe as a woman of 74. Holiday Inns are all spotless and just what you need for a comfortable night or two.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Dean am 13. Mai 2024
Dear guest,Thank you for sharing your feedback from your recent stay with us. We do love to hear from our guests and your feedback is always valuable to us. I am very happy you enjoyed your stay and again thank you for taking the time to leave a review. We hope to see you back with us next time you visit Birmingham. Kind Regards Hotel Management

8/10 – Gut

Melanie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was good Value for money, convenient location for our needs and staff were very helpful and polite i would recommend it to families and freinds
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Dean am 13. Mai 2024
Dear guest,Thank you for sharing your feedback from your recent stay with us. We do love to hear from our guests and your feedback is always valuable to us. I am very happy you enjoyed your stay and again thank you for taking the time to leave a review. We hope to see you back with us next time you visit Birmingham. Kind Regards Hotel Management

8/10 – Gut

Justine

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Dean am 13. Mai 2024
Dear guest,Thank you for sharing your feedback from your recent stay with us. We do love to hear from our guests and your feedback is always valuable to us. I am very happy you enjoyed your stay and again thank you for taking the time to leave a review. We hope to see you back with us next time you visit Birmingham. Kind Regards Hotel Management

10/10 – Hervorragend

donna

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property was in a great location, easy to reach from the train station and from the arena. A lovely walk from the hotel by the canals to the arena
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Dean am 12. Mai 2024
Dear guest,Thank you for sharing your feedback from your recent stay with us. We do love to hear from our guests and your feedback is always valuable to us. I am very happy you enjoyed your stay and again thank you for taking the time to leave a review. We hope to see you back with us next time you visit Birmingham. Kind Regards Hotel Management

8/10 – Gut

Mehul

Aufenthalt von 1 Nacht im Mai 2024
Antwort von Dean am 17. Mai 2024
Dear guest,Thank you for sharing your feedback from your recent stay with us. We do love to hear from our guests and your feedback is always valuable to us. I am very happy you enjoyed your stay and again thank you for taking the time to leave a review. We hope to see you back with us next time you visit Birmingham. Kind Regards Hotel Management

10/10 – Hervorragend

Simon

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Excellent modern hotel close to Centenary Square. Good sized room with shower room. Large dining room and great buffet breakfast.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Dean am 8. Mai 2024
Dear guest,Thank you for sharing your feedback from your recent stay with us. We do love to hear from our guests and your feedback is always valuable to us. I am very happy you enjoyed your stay and again thank you for taking the time to leave a review. We hope to see you back with us next time you visit Birmingham. Kind Regards Hotel Management

10/10 – Hervorragend

Pamela-Jane

Mit einer Gruppe gereist
Gut: Ausstattung
Hotel was in a great location with short, easy walks of New Street train station and Utilita Arena. The hotel felt new, fresh and modern. Our room was large, comfortable and clean. Staff were friendly and breakfast was good. Would stay again.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Dean am 8. Mai 2024
Dear guest,Thank you for sharing your feedback from your recent stay with us. We do love to hear from our guests and your feedback is always valuable to us. I am very happy you enjoyed your stay and again thank you for taking the time to leave a review. We hope to see you back with us next time you visit Birmingham. Kind Regards Hotel Management

6/10 – Okay

Ganasan

Gut: Sauberkeit
Noisy early hours in the morning .
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Dean am 8. Mai 2024
Dear guest,Thank you for taking the time to share your feedback from your recent stay, we was sorry to read you had some issues during your time with us. We would like the opportunity to talk with you further and resolve this for you. In order to get a refund please contact Hotels.com as we cannot refund directly- you prepaid them. Please do message us directly. Your feedback is always important to us and allows us to ensure our guests experience is always a 10/10.Kind Regards Hotel Mgmt

10/10 – Hervorragend

GIUSEPPE

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I absolutely recommend this hotel modern structure complete with all comforts perfect location 5 minutes walk from the center and the station complete breakfast helpful and professional staff if I can suggest an improvement in a hotel of your category the fridge and safe must be in the room
Aufenthalt von 3 Nächten im April 2024
Antwort von Dean am 8. Mai 2024
Dear guest,Thank you for sharing your feedback from your recent stay with us. We do love to hear from our guests and your feedback is always valuable to us. I am very happy you enjoyed your stay and again thank you for taking the time to leave a review. We hope to see you back with us next time you visit Birmingham. Kind Regards Hotel Management

10/10 – Hervorragend

Yvonne

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Had a great stay, the hotel was central to all shops and near the train station. beautifully clean rooms with everything you need to make your stay comfortble. Staff amazing nothings too much trouble, and a great breakfast. I will stay here again.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Dean am 8. Mai 2024
Dear guest,Thank you for sharing your feedback from your recent stay with us. We do love to hear from our guests and your feedback is always valuable to us. I am very happy you enjoyed your stay and again thank you for taking the time to leave a review. We hope to see you back with us next time you visit Birmingham. Kind Regards Hotel Management

10/10 – Hervorragend

Martin

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good location. Close to city center and public transport. Good value rate.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Dean am 8. Mai 2024
Dear guest,Thank you for sharing your feedback from your recent stay with us. We do love to hear from our guests and your feedback is always valuable to us. I am very happy you enjoyed your stay and again thank you for taking the time to leave a review. We hope to see you back with us next time you visit Birmingham. Kind Regards Hotel Management

8/10 – Gut

Mohamed

Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

Betty

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We had a very comfortable stay thanks to ease of check in ,comfort of the room and great staff . It was close enough to walk to where we needed to go The breakfast was very enjoyable ,good variety of food for all tastes Overall a very pleasant stay
Aufenthalt von 1 Nacht im April 2024
Antwort von Dean am 4. Mai 2024
Dear guest,Thank you for sharing your feedback from your recent stay with us. We do love to hear from our guests and your feedback is always valuable to us. I am very happy you enjoyed your stay and again thank you for taking the time to leave a review. We hope to see you back with us next time you visit Birmingham. Kind Regards Hotel Management

6/10 – Okay

Andrew

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Dean am 4. Mai 2024
Dear guest, Thank you for sharing your feedback from your recent stay with us. We do love to hear from our guests and your feedback is always valuable to us. I am very happy you enjoyed your stay and again thank you for taking the time to leave a review. We hope to see you back with us next time you visit Birmingham. Kind Regards Hotel Management

10/10 – Hervorragend

Susan

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice hotel and convenient for our needs.
Aufenthalt von 1 Nacht im April 2024
Antwort von Dean am 4. Mai 2024
Dear guest,Thank you for sharing your feedback from your recent stay with us. We do love to hear from our guests and your feedback is always valuable to us. I am very happy you enjoyed your stay and again thank you for taking the time to leave a review. We hope to see you back with us next time you visit Birmingham. Kind Regards Hotel Management

8/10 – Gut

Christopher, Cambridge

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very friendly warm welcome on arrival. Room comfortable and spotlessly clean. Location is great for the station and city centre, and all the staff were very friendly. Breakfast was adequate.
Aufenthalt von 3 Nächten im April 2024
Antwort von Dean am 4. Mai 2024
Dear guest,Thank you for sharing your feedback from your recent stay with us. We do love to hear from our guests and your feedback is always valuable to us. I am very happy you enjoyed your stay and again thank you for taking the time to leave a review. We hope to see you back with us next time you visit Birmingham. Kind Regards Hotel Management

4/10 – Schlecht

Leigh

Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Aufenthalt von 2 Nächten im April 2024
Antwort von Dean am 23. Apr. 2024
Dear guest,Thank you for taking the time to share your feedback from your recent stay, we was sorry to read you had some issues during your time with us. We would like the opportunity to talk with you further and resolve this for you. Please do message us directly. Your feedback is always important to us and allows us to ensure our guests experience is always a 10/10.Kind Regards Hotel Mgmt

10/10 – Hervorragend

Eric, Montreal

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
À 10 min de la station de train, et du quartier animé
Aufenthalt von 2 Nächten im April 2024
Antwort von Dean am 23. Apr. 2024
Dear guest,Thank you for sharing your feedback from your recent stay with us. We do love to hear from our guests and your feedback is always valuable to us. I am very happy you enjoyed your stay and again thank you for taking the time to leave a review. We hope to see you back with us next time you visit Birmingham. Kind Regards Hotel Management

10/10 – Hervorragend

Michaela

Aufenthalt von 1 Nacht im April 2024
Antwort von Dean am 9. Mai 2024
Dear guest,Thank you for sharing your feedback from your recent stay with us. We do love to hear from our guests and your feedback is always valuable to us. I am very happy you enjoyed your stay and again thank you for taking the time to leave a review. We hope to see you back with us next time you visit Birmingham. Kind Regards Hotel Management

10/10 – Hervorragend

Kieran

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Fantastic and clean hotel and very friendly staff
Aufenthalt von 1 Nacht im April 2024
Antwort von Dean am 14. Apr. 2024
Dear guest,Thank you for sharing your feedback from your recent stay with us. We do love to hear from our guests and your feedback is always valuable to us. I am very happy you enjoyed your stay and again thank you for taking the time to leave a review. We hope to see you back with us next time you visit Birmingham. Kind Regards Hotel Management

10/10 – Hervorragend

Stephanie

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Was it extremely clean to a impeccable level The staff were friendly and helpful The bar staff was lovely For the price i feel like you got way more than you would in other hotels My only complaint was the rooms were quite warm
Aufenthalt von 2 Nächten im April 2024
Antwort von Dean am 13. Apr. 2024
Dear guest,Thank you for sharing your feedback from your recent stay with us. We do love to hear from our guests and your feedback is always valuable to us. I am very happy you enjoyed your stay and again thank you for taking the time to leave a review.We hope to see you back with us next time you visit Birmingham.Kind RegardsHotel Management

10/10 – Hervorragend

Cheryl

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Greaf
Aufenthalt von 1 Nacht im März 2024
Antwort von Dean am 13. Apr. 2024
Dear guest,Thank you for sharing your feedback from your recent stay with us. We do love to hear from our guests and your feedback is always valuable to us. I am very happy you enjoyed your stay and again thank you for taking the time to leave a review.We hope to see you back with us next time you visit Birmingham.Kind RegardsHotel Management

10/10 – Hervorragend

Or

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Dean am 7. Apr. 2024
Dear guest,Thank you for sharing your feedback from your recent stay with us. We do love to hear from our guests and your feedback is always valuable to us. I am very happy you enjoyed your stay and again thank you for taking the time to leave a review.We hope to see you back with us next time you visit Birmingham.Kind RegardsHotel Management

8/10 – Gut

Segn

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good stay for icc breakfast fine
Aufenthalt von 1 Nacht im März 2024
Antwort von Dean am 7. Apr. 2024
Dear guest,Thank you for sharing your feedback from your recent stay with us. We do love to hear from our guests and your feedback is always valuable to us. I am very happy you enjoyed your stay and again thank you for taking the time to leave a review.We hope to see you back with us next time you visit Birmingham.Kind RegardsHotel Management

10/10 – Hervorragend

Raulnel, Scarborough

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very good service with great location. The staff was friendly and allowed check in to be smooth. Even at breakfast, the host will ask if everything is ok with the room. Overall a good experience
Aufenthalt von 3 Nächten im März 2024
Antwort von Dean am 7. Apr. 2024
Dear guest,Thank you for sharing your feedback from your recent stay with us. We do love to hear from our guests and your feedback is always valuable to us. I am very happy you enjoyed your stay and again thank you for taking the time to leave a review.We hope to see you back with us next time you visit Birmingham.Kind RegardsHotel Management

10/10 – Hervorragend

Ogonda

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Well-placed
Aufenthalt von 1 Nacht im März 2024
Antwort von Dean am 7. Apr. 2024
Dear guest,Thank you for sharing your feedback from your recent stay with us. We do love to hear from our guests and your feedback is always valuable to us. I am very happy you enjoyed your stay and again thank you for taking the time to leave a review.We hope to see you back with us next time you visit Birmingham.Kind RegardsHotel Management

10/10 – Hervorragend

Ogonda

Mit der Familie gereist
Gut: Ausstattung
Clean, knowledgeable and polite staff, good breakfast.
Aufenthalt von 5 Nächten im März 2024
Antwort von Dean am 7. Apr. 2024
Dear guest,Thank you for sharing your feedback from your recent stay with us. We do love to hear from our guests and your feedback is always valuable to us. I am very happy you enjoyed your stay and again thank you for taking the time to leave a review.We hope to see you back with us next time you visit Birmingham.Kind RegardsHotel Management

10/10 – Hervorragend

Glenda

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff were so helpful and polite. The rooms were clean and beautiful
Aufenthalt von 1 Nacht im März 2024
Antwort von Dean am 7. Apr. 2024
Dear guest,Thank you for sharing your feedback from your recent stay with us. We do love to hear from our guests and your feedback is always valuable to us. I am very happy you enjoyed your stay and again thank you for taking the time to leave a review.We hope to see you back with us next time you visit Birmingham.Kind RegardsHotel Management

10/10 – Hervorragend

Cheryl

Aufenthalt von 1 Nacht im März 2024
Antwort von Dean am 7. Apr. 2024
Dear guest,Thank you for sharing your feedback from your recent stay with us. We do love to hear from our guests and your feedback is always valuable to us. I am very happy you enjoyed your stay and again thank you for taking the time to leave a review.We hope to see you back with us next time you visit Birmingham.Kind RegardsHotel Management

10/10 – Hervorragend

Sandra

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Minutes from NEW street/ Grand Central train station which is a 10 minute train journey from Birmingham airport. Clean spacious room with kettle, tea, coffee, iron and ironing board cleverly concealed behind a large full length mirror. Toiletries, daily housekeeping if you want. Given choice of floor we wanted. Late bar with hot snacks seved until around 9.30pm. Room service may be available. Store luggage for free, complimentary tea coffee in reception at hreakfast area. Staff so welcoming and friendly. Near to restaurants.....same bars etc and The Bullring shopping mall. Visit the library up at the square behind the hotel. Fantastic place with a theatre, cafe and bars. Try a bowl of hearty soup and Brummie cake. A type of bread with bacon bits tomato and Worcester sauce and cheese. A meal in itself all for £8.
Aufenthalt von 3 Nächten im März 2024
Antwort von Dean am 7. Apr. 2024
Dear guest,Thank you for sharing your feedback from your recent stay with us. We do love to hear from our guests and your feedback is always valuable to us. I am very happy you enjoyed your stay and again thank you for taking the time to leave a review.We hope to see you back with us next time you visit Birmingham.Kind RegardsHotel Management

10/10 – Hervorragend

Sharon

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Accessible room was excellent with a very comfortable bed. Staff were excellent. Friendly and helpful. Only one area in the hotel that was a bit difficult as a disabled person was getting around the dining room. If a couple of tables next to the aisle could be reserved for disabled guests that would help immensely. Thank you for a great stay.
Aufenthalt von 1 Nacht im März 2024
Antwort von Dean am 7. Apr. 2024
Dear guest,Thank you for sharing your feedback from your recent stay with us. We do love to hear from our guests and your feedback is always valuable to us. I am very happy you enjoyed your stay and again thank you for taking the time to leave a review.We hope to see you back with us next time you visit Birmingham.Kind RegardsHotel Management