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Bewertungen von Microtel Inn & Suites by Wyndham Bentonville

2 out of 5
Microtel Inn & Suites by Wyndham Bentonville
911 SE Walton Blvd., Bentonville, AR

Bewertungen

8,0

Sehr gut

422 von insgesamt 1008 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
341 von insgesamt 1008 Gästebewertungen haben eine Bewertung von 8 - Gut" "
114 von insgesamt 1008 Gästebewertungen haben eine Bewertung von 6 - Okay" "
78 von insgesamt 1008 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
53 von insgesamt 1008 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,4/10

Sauberkeit

8,6/10

Personal & Service

7,4/10

Ausstattung

8,2/10

Zustand der Unterkunft

7,8/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Alles in Ordnung, keine Beanstandungen, wie für den Preis angemessen.
Aufenthalt von 6 Nächten im Juli 2019
Antwort von GM am 18. Apr. 2022
Thank you for the review.

6/10 – Okay

Timothy

Mit dem Partner gereist
Gut: Personal & Service
Looks nice from the outside, but is weirdly located behind a closed Starbucks. Looks old and in need of a major upgrade. There is construction ongoing on the first floor, but we were not bothered by noise. The room was pretty clean but the carpet needs cleaning.
Aufenthalt von 1 Nacht im Mai 2024

6/10 – Okay

Linda

Mit dem Partner gereist
Easy parking
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Guest Relations - CJ am 11. Mai 2024
Dear Linda. We are ardent that your stay was less than exemplary. We appreciate any and all responses. Thank you

10/10 – Hervorragend

Shannon, Atlanta

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
-
Aufenthalt von 4 Nächten im April 2024
Antwort von Guest Relations - CJ am 11. Mai 2024
Thank you Shannon. We are constantly striving to be our very best. We greatly value all feedback from our guests and we hope to see you again .

10/10 – Hervorragend

Harlan

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Guest Relations - CJ am 11. Mai 2024
Thank you Harlan. We are glad you enjoyed your stay with us. We'll look forward to seeing you again in the future.

6/10 – Okay

Anita

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Ausstattung
The people are very nice but the room has some odor.
Aufenthalt von 3 Nächten im April 2024
Antwort von Guest Relations - CJ am 6. Mai 2024
Dear Anita, we have addressed the odor with both housekeeping and maintenance. We do apologize that this was an inconvenience for you and are in the process of remedying the issue. We hope that this does not keep you from staying with us in the future. We thank you for letting us know. Your review is greatly appreciated so we can do better. Thank you.

4/10 – Schlecht

Maryn

Verbesserungswürdig: Sauberkeit
Aufenthalt von 3 Nächten im April 2024

8/10 – Gut

John

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Checking in was smooth and trouble free. All the staff were friendly and helpful. Even the clientele were a friendly bunch. Room clean. Liked the policy of no cleaning the room daily unless asked. Was sorry there was no microwave and the bathroom had no shelves for personal toiletries
Aufenthalt von 2 Nächten im April 2024
Antwort von Guest Relations - CJ am 3. Mai 2024
Thank you for your comments John. I will mention adding in extra shelving for personal items in the renovated bathrooms. We apologize that not having a microwave in the room was an inconvenience to you and hope that with additional accommodations being added in t he near future, this will no longer pose an issue. Once again, Thank you so much for staying with us, and we look forward to having you stay again soon.

6/10 – Okay

Jake

Geschäftlich gereist
The Room was decent, pretty clean but some trash was left in corners and under the bed skirt. nothing gross, just some hair product and a couple candy wrapper pieces. The hotel is due for some maintenance that would really spruce the place up, but otherwise my stay was comfortable and the staff was friendly and helpful.
Aufenthalt von 1 Nacht im April 2024
Antwort von Guest Relations - CJ am 3. Mai 2024
Thank you so much Jake. We greatly appreciate you taking the time to leave us a detailed message. We will work to correct procedures to keep this from happening again. The spruce is arriving shortly with the renovation of the hotel. We do hope to see you again in the future so you can stay in one of our renovated and updated rooms.

6/10 – Okay

Charles

Gut: Personal & Service
Bad location
Aufenthalt von 1 Nacht im April 2024
Antwort von Guest Relations - CJ am 26. Apr. 2024
We sincerely apologize that our location was an inconvenience for you. We are glad that you enjoyed the rest of your stay and will be here next time you may need our services. Thank you.

10/10 – Hervorragend

Alex, Fort Smith

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Needed a room and they provided. Very satisfied.
Aufenthalt von 1 Nacht im April 2024
Antwort von Guest Relations Attendant - CJ am 24. Apr. 2024
Thank you so much Alex. We were very happy to help. We hope to see you next time you're in town or need a room.

6/10 – Okay

Allan

Mit der Familie gereist
Gut: Personal & Service und Ausstattung
Are room did not get cleaned once.
Aufenthalt von 5 Nächten im April 2024
Antwort von Guest Relations - CJ am 22. Apr. 2024
Dear Mr. Allen, we apologize that we did not meet your expectations during your stay. We have a policy in place for going green and out of respect for our guests. We usually do not clean our guests rooms without a request. We do appreciate you bringing this to our attention and will do better in the future. We hope this does not deter you from staying with us in the future.

10/10 – Hervorragend

ALAN, Las Vegas

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Stayed 1 night on my way to visit friends, very nice hotel. Will stay again when the need arises.
Aufenthalt von 1 Nacht im April 2024
Antwort von CJ am 15. Apr. 2024
Thank you so much Alan. We'll look forward to having you stay with us again soon.

10/10 – Hervorragend

Mary

Mit dem Partner gereist
Gut: Zustand der Unterkunft
I like this property, but our window overlooked the dumpster
Aufenthalt von 1 Nacht im April 2024
Antwort von Front Desk Manager - Jake am 13. Apr. 2024
Hi, Thank you for the review, we really appreciate your feedback. We are happy to here that you enjoyed your stay and well be sure to put you in a room with a better view the next time you stay with us :)

4/10 – Schlecht

Nathan

Mit der Familie und kleinen Kindern gereist, Mit dem Partner gereist
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
The room was clean for the most part. The bathroom was not up to par. The Clerk up front was not friendly at all. She was too busy to bother being nice I guess. The parking situation is a joke. And why is the hotel tucked behind a Starbucks? Not very convenient.
Aufenthalt von 1 Nacht im April 2024
Antwort von Front Desk Manager - Jake am 10. Apr. 2024
Hi, thank you for the review! We really appreciate your feedback. we are sorry to here that your stay was inconvenient and hope this does not affect your stay with us in the future.

10/10 – Hervorragend

Chi

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very respectful staff.
Aufenthalt von 4 Nächten im März 2024
Antwort von CJ am 9. Apr. 2024
Thank you so much for that comment Chi. We look forward to having you stay with us again.

8/10 – Gut

Anne

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very clean, liked mandarins at breakfast. Could use towel rack in bathroom to re-use towels
Aufenthalt von 2 Nächten im April 2024
Antwort von CJ am 9. Apr. 2024
Thank you so much for your suggestion. We will discuss this in our next meeting. We greatly appreciate your feedback and look forward to having you stay with us again.

8/10 – Gut

Anne

Gut: Sauberkeit und Personal & Service
Aufenthalt von 2 Nächten im April 2024
Antwort von CJ am 9. Apr. 2024
Thank you Anne. We would love to know what could have made your stay with us a 5. We greatly are obliged for any and all feedback.

2/10 – Ungenügend

Daniel

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
They call within hours before our stay to say they were cancelling our stay because some issues with room. !!! Coincidence - rates double from time of booking to day of stay because an event in town .???? They didn’t have more rooms???
Aufenthalt von 1 Nacht im April 2024
Antwort von CJ am 9. Apr. 2024
Unfortunately sometimes this happens when we get overbooked by third parties and something happens to our rooms. We are sincerely apologetic for all inconveniences this may have caused you. We did not have any more rooms and were turning people away because of it, whilst trying to have the utmost consideration for our guests. Again, we do apologize. We hope we can still offer our hospitality services to you in the future.

10/10 – Hervorragend

Nancy

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The staff was extraordinary! We felt very comfortable and breakfast was delicious!
Aufenthalt von 1 Nacht im März 2024
Antwort von CJ am 6. Apr. 2024
Thank You Nancy! We look forward to having you stay with us again the next time you're in town.

6/10 – Okay

Tim

Gut: Sauberkeit und Personal & Service
Aufenthalt von 5 Nächten im März 2024
Antwort von CJ am 5. Apr. 2024
Thank you Tim. We would love a bit more detail from you if you have a moment to reach out to us.

8/10 – Gut

Wes

Gut: Sauberkeit und Zustand der Unterkunft
Tucked back behind other businesses and driveway/parking lot unfinished
Aufenthalt von 1 Nacht im März 2024
Antwort von CJ am 5. Apr. 2024
Dear Wes, the parking lot is a matter that will be completed with the remodel. We plan to give more space for trailers. Thank you for taking your time to leave us a review.

10/10 – Hervorragend

John, Edgewood

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Front desk staff were pleasant and helpful. Room was large and except for heat/air conditioning clean. We reported heater not working. They were unable to fix quickly and moved us to another room. All in all was good stay.
Aufenthalt von 8 Nächten im März 2024
Antwort von CJ am 5. Apr. 2024
Thank you so much John. Glad we were able to keep you comfortable during your stay with us. We look forward to having you stay with us again soon.

10/10 – Hervorragend

Kayla

Mit der Familie gereist
Gut: Ausstattung und Zustand der Unterkunft
Loved the location
Aufenthalt von 1 Nacht im März 2024
Antwort von CJ am 29. März 2024
Thank You so much. We look forward to having you stay with us again.

10/10 – Hervorragend

Paula

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2024
Antwort von CJ am 29. März 2024
Thank you Paula. We hope to see you next time you're in town.

10/10 – Hervorragend

David

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I got a nice room and the staff was very nice. The breakfast was good and it was great choice.
Aufenthalt von 1 Nacht im März 2024
Antwort von CJ am 24. März 2024
Thank you so much David. We appreciate your compliments and will look forward to having you stay with us next time you're in town.

10/10 – Hervorragend

Lena, Vian

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I stay here frequently and I’m always pleased with the accommodations and staff.
Aufenthalt von 2 Nächten im März 2024
Antwort von CJ am 23. März 2024
Thank you so much. I will pass the compliments on to our staff. We look forward to having you back soon.

10/10 – Hervorragend

Kristi

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Our room was clean and comfortable & the breakfast this monring was delicious. We would definitely stay again.
Aufenthalt von 1 Nacht im März 2024
Antwort von CJ am 18. März 2024
Kristi. Thank you so much. We appreciate the feedback and will let our breakfast attendants know. We are glad you enjoyed your stay with us and hope to see you again soon.

10/10 – Hervorragend

Penny

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Close to highway and park.
Aufenthalt von 1 Nacht im März 2024
Antwort von CJ am 15. März 2024
Thank you Penny. We'll look forward to having you stay with us again.

4/10 – Schlecht

Bobby

Mit dem Partner gereist
Gut: Sauberkeit
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
I like that it was clean and affordable. Easy access to visit my father inlaw in hospice. Not happy with rest and sleep. You can hear everything on both sides of our room. Front desk did give us another room but then following 5 am morning housekeeping banging doors and ironing board woke us up.
Aufenthalt von 2 Nächten im März 2024
Antwort von CJ am 13. März 2024
Dear Bobby. We sincerely apologize for the disturbances you experienced while you were staying with us. I can say that it was not our housekeepers that woke you up at 5 am, because they do not report to the hotel every morning until 8 am. However, we will address the noise issue with the team for future references. Thank you.

10/10 – Hervorragend

Anand

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2024
Antwort von CJ am 13. März 2024
Thank you Anand. We will look forward to having you stay with us again in the future.

8/10 – Gut

William

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very good
Aufenthalt von 1 Nacht im März 2024
Antwort von CJ am 11. März 2024
Thank you William. Glad you enjoyed your time with us. We will look forward seeing you next time!

2/10 – Ungenügend

DENNIS

Aufenthalt von 1 Nacht im März 2024
Antwort von CJ am 10. März 2024
Dear Dennis. If you have a moment to reach out to us, we would love to know more about what made your stay this terrible. We appreciate all feedback and would like to resolve any issues we can.

8/10 – Gut

Andy

It was all ok
Aufenthalt von 1 Nacht im März 2024
Antwort von CJ am 8. März 2024
Thank you Andy, We would love to know what would have made it great.

10/10 – Hervorragend

janice

Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
We like staying at these hotels. They are always clean, and good locations and they do have a good breakfast. The only negative thing I would say about this particular one is that the front desk attendants are not customer service friendly. I passed the desk 3 times. They were not busy, they didn't acknowledge me at all. I think it's important to do that. When we left they were outside smoking and didn't say a word.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von CJ am 2. März 2024
Thank you Janice. We appreciate you bringing this to our attention. We also appreciate the compliments you left. We would like to have you stay with us again the next time you're in town, so we can show you our true hospitality. Again, Thank you so much.

10/10 – Hervorragend

Tschanna Charrell McDougald

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Will be back
Aufenthalt von 3 Nächten im Februar 2024
Antwort von CJ am 25. Feb. 2024
Thank you Tschanna! We look forward to having you stay with us again.

4/10 – Schlecht

Virginia

Geschäftlich gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung
Aufenthalt von 1 Nacht im Februar 2024
Antwort von CJ am 16. Feb. 2024
We sincerely regret this reflection of our establishment. We would love to know what made your experience this disappointing, if you don't mind reaching back out to us.Thank you

10/10 – Hervorragend

Kenneth

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von CJ am 16. Feb. 2024
Thank You so much for taking the time to leave us this rating. It was wonderful having you stay with us as one of our extended stay guests. We look forward to having you back anytime.

4/10 – Schlecht

Louis

Aufenthalt von 2 Nächten im Februar 2024
Antwort von CJ am 22. März 2024
Louis, we regret to have not fulfilled our goal in providing a great experience during your stay. We would love to know more about your stay and what we can improve on, if you don't mind reaching out to us. Thank you.

6/10 – Okay

Jeremy

Geschäftlich gereist
Gut: Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Construction in the hotel until 8pm. Insane
Aufenthalt von 4 Nächten im Januar 2024
Antwort von CJ am 16. Feb. 2024
We are in the middle of remodeling and apologize for any inconvenience it may have caused you. We will take the hours of our remodeling team into consideration at the next team meeting. We greatly appreciate all feedback. Thank you.

10/10 – Hervorragend

ENAT

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
This was our second time staying at this place. We were very happy with the customer service and our room
Aufenthalt von 2 Nächten im Januar 2024
Antwort von CJ am 16. Feb. 2024
Thank you so much ENAT. We look forward to having you a third time and many more after.

10/10 – Hervorragend

Brett

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Was my second time to stay there. Will stay there again next time I am in town
Aufenthalt von 4 Nächten im Januar 2024
Antwort von CJ am 16. Feb. 2024
It is wonderful to see this and we are glad you enjoyed your time with us. We will look forward to seeing you next time you're in town. Thank you.

10/10 – Hervorragend

Richard

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great place to stay with an absolutely amazing staff.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von CJ am 27. Jan. 2024
Thank you so much Richard. We look forward to seeing you next time.

6/10 – Okay

Stephen

Gut: Personal & Service
Aufenthalt von 4 Nächten im Januar 2024
Antwort von CJ am 27. Jan. 2024
Thank you Stephen, for taking the time to leave us this rating. We would love to know what would have made your experience a 5!

4/10 – Schlecht

Jennifer

Aufenthalt von 1 Nacht im Januar 2024
Antwort von CJ am 19. Jan. 2024
Dear Jennifer. We sincerely apologize for the inconveniences you experienced while you stayed with us. We try our best to still provide a great stay when inconveniences like this happen. Hopefully, we will get another chance to offer you a better experience in the future.

10/10 – Hervorragend

Koree

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von CJ am 15. Jan. 2024
Thank you Koree, for taking the time to leave us this rating. We would love a few comments as to what you enjoyed during your stay with us.

10/10 – Hervorragend

micheal

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von CJ am 15. Jan. 2024
Thank you for leaving us this rating. We would love to know more about what you enjoyed during your stay.

10/10 – Hervorragend

Maria

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von CJ am 9. Jan. 2024
Thank You for your review. If you have time to let us know of a few things you enjoyed during your visit, we would love to know.

8/10 – Gut

Pablo

Aufenthalt von 4 Nächten im Dezember 2023
Antwort von CJ am 27. Jan. 2024
Thank you Pablo. We are curious as to what would have made this a 5/5 for you?

10/10 – Hervorragend

Melody

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von CJ am 9. Jan. 2024
Thank you Melody. We would love to know of a few specifics you enjoyed while you stayed with us.