The room was clean and the AC worked well. There were times when the wifi connection didn't function properly and occasional power outages (but that might have to do more with the city). I used room service for meals often and it was tasty and relatively quick. I was very disappointed in the "fitness center" though. One reason why I booked this hotel because I wanted to have access to a gym, but it was basically broken/old dirty equipment shoved into one side of the room, with no AC and no functioning water station. I likely won't book here again for this reason.