Daunenbettdecken, Betten mit Memory-Foam-Matratzen, Minibar, Zimmersafe

Bewertungen von Sarovar Portico Outer Ring Road Bengaluru

3.5 out of 5
Sarovar Portico Outer Ring Road Bengaluru
No. 39/5 Doddanekkundi, Outer Ring Road, Marathahalli, Bengaluru

Bewertungen

8,4

Sehr gut

7 von insgesamt 16 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
6 von insgesamt 16 Gästebewertungen haben eine Bewertung von 8 - Gut" "
2 von insgesamt 16 Gästebewertungen haben eine Bewertung von 6 - Okay" "
1 von insgesamt 16 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
0 von insgesamt 16 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,4/10

Sauberkeit

8,4/10

Personal & Service

7,6/10

Ausstattung

8,0/10

Zustand der Unterkunft

7,8/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Suruchi

Geschäftlich gereist
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
The staff wasn’t great , didn’t show courtesy of trust with credit card swipe issue , somebody else signed on my room for breakfast , they made wait to sort that issue out which was entirely an internal issue to them , a non expensive hotel doesn’t have to translate to non standard services and customer respect
Aufenthalt von 1 Nacht im März 2024
Antwort von Asst Front Office Manager am 19. März 2024
Dear Ms. Suruchi, Greetings from RBD Sarovar Portico, Bengaluru!!! I'm sorry to hear about the series of issues you faced during your stay, particularly the lack of courtesy you experienced with the credit card swipe situation and the confusion over your breakfast charge. We strive to ensure our guests feel confident and secure in all transactions and it's clear we fell short in this instance. Additionally, causing you to wait while we addressed an internal matter is certainly not reflective of the standards we aim to uphold, regardless of our pricing tier. It's important to us that every guest receives high-quality service and the respect they deserve. We're taking your feedback seriously and will work diligently to improve our training processes to prevent such mistakes in the future. We hope to have an opportunity to regain your trust and demonstrate the level of service we're truly committed to providing. Regards,Shubhasis RathAsst Front Office Manager

8/10 – Gut

Shyam

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Januar 2024
Antwort von General Manager am 13. Mai 2024
Dear Mr. Shyam, Greetings from RBD Sarovar Portico, Bengaluru!!! Thank you for taking the time to rate our [product/service]. We appreciate your feedback and hope that you had a positive experience. If you have any specific comments or suggestions on how we can improve, please don't hesitate to reach out to us Warm Regards,Ravi Ojha General Manager RBD Sarovar Portico ORR , Bengaluru

10/10 – Hervorragend

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Comfortable clean hotel with great service.
The hotel is very close to the Bagmane business offices. The hotel manager without hesitation provided complimentary transport to my office, which made my travel to work that day very convenient. The breakfast buffet was awesome with good options. The room was clean and comfortable.
Aufenthalt von 2 Nächten im Juli 2023
Antwort von Shubhasis Rath am 2. Aug. 2023
Dear Sir/Madam,Greetings from RBD Sarovar Portico, Bengaluru!We would like to take this opportunity to thank you for taking the time to write a review on Expedia on your experience at RBD Sarovar Portico.It was indeed a pleasure to have you stay with us and thank you for sharing your wonderful feedback. We are pleased to read that you were impressed with the personalized service.The team takes great pride in the service they provide, and we believe it is the small details, which make the big difference and drive us towards perfection.Your generous praise of our team, our service and facilities are truly very encouraging. We greatly value your kind patronage and look forward to the pleasure of welcoming you back in RBD Sarovar Bangaluru.With best regards,Shubhasis Rath Front Office Manager RBD Sarovar Portico ORR , Bengaluru

10/10 – Hervorragend

KONEGARI

Aufenthalt von 2 Nächten im Mai 2022

10/10 – Hervorragend

senthilvel

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good option in that area
The stay was pleasant one. the rooms were clean. the breakfast buffet had a decent spread. also the location was not noisy so had a good sleep.
Aufenthalt von 1 Nacht im Dezember 2021

8/10 – Gut

GAUTAM

Geschäftlich gereist
Gut: Sauberkeit und Personal & Service
I was given an upgrade to a larger room with a balcony which was great, however the curtains were not wide enough to cover the window and let light in all not.... Since there was no control for the balcony light and the room was on the first floor at the same level of the street lights this was a bit annoying... The curtain issue was taken up with the hotel HK staff but they were unable to find a fix to it...
Aufenthalt von 1 Nacht im Dezember 2021

10/10 – Hervorragend

Doris

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent
Aufenthalt von 7 Nächten im Oktober 2021

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im August 2021

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great complimentary breakfast!! Good place to stay for the price.
Aufenthalt von 1 Nacht im März 2021

8/10 – Gut

Shiva

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Juni 2020

10/10 – Hervorragend

Amriteshwar

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Courteous and prompt in service.
Aufenthalt von 2 Nächten im Dezember 2019
Antwort von Himadri Das, Assistant Front Office Manager am 30. Jan. 2020
Dear Mr. Amriteswar, Thank you for choosing to stay at Sarovar Portico Outer Ring Road during your recent visit and also for sharing your detailed encouraging feedback with us. We are glad that you have enjoyed your stay with us. We eagerly waiting the opportunity of welcoming you once again. Warm Regards,

6/10 – Okay

Verifizierter Reisender

Aufenthalt von 4 Nächten im November 2019

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good place
Good place to stay. Highly recommended
Aufenthalt von 1 Nacht im September 2019

8/10 – Gut

Paul

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very enjoyable. Good vegetarian food in the restaurant. Friendly and efficient staff.
Aufenthalt von 1 Nacht im März 2019
Antwort von Meena am 20. März 2019
Dear Paul, We are delighted to note that you had a comfortable stay with us.Your appreciation on the food and the staff Attitude would be shared with the team who would be motivated to exceed every guest expectations. Looking forward to welcome you back . Best regards, Team RBD

8/10 – Gut

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
good for the price. clean, comfortable, nice breakfast
Aufenthalt von 1 Nacht im Februar 2019
Antwort von Meena am 20. März 2019
Dear Guest, Thank you for taking time to review us in Expedia.It was indeed a great pleasure to have hosted you at our property.Looking forward to welcome you again. Best Regards, Team RBD

4/10 – Schlecht

Andrew

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Very very disappointing
There were a lot of good reviews for this hotel so I was probably expecting too much. It probably also didn't help that I had just come from a 5 star hotel. However, when I arrived I was given a ground floor corner room right next to the busy highway. It was supposed to be their premier room (one above standard). It smelled of burning and had one tiny window and no room safe. I complained and was moved to a massive room on the floor above. It was also next to the road and was incredibly noisy. It had mosquitos. The balcony doors did not lock properly. It had a safe but it was light and not secured. I decided to leave. The staff then showed me another room that was previously unavailable because it had been allocated to another guest. It was away from the street noise and much better proportioned. It's the only room I saw that looked like what was shown in the pictures. I stayed the night but slept very badly. The sheets seemed old and faded the upkeep was very poor; broken tiles, bad and grimy finishing around bathroom furniture a shower that didn't work properly etc. This room also smelled of burning I think it must have come through the airconditioning. Which aIso did not cool properly. I am not an allergic person but I ended up sneezing and with irritated eyes. Breakfast was good and all the staff seemed good just with a sub standard product to work with. Although I had booked for 3 nights I left after 1. I forfeited the cost but it felt worth it to get out of there.
Aufenthalt von 3 Nächten im November 2018