Innendetails

Bewertungen von Fortune Select JP Cosmos - Member ITC Hotel Group

4.5 out of 5
Fortune Select JP Cosmos - Member ITC Hotel Group
No 49 Cunningham Crescent Road, Behind Sigma Mall, Bengaluru, Karnataka

Bewertungen

7,8

Gut

34 von insgesamt 107 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
39 von insgesamt 107 Gästebewertungen haben eine Bewertung von 8 - Gut" "
20 von insgesamt 107 Gästebewertungen haben eine Bewertung von 6 - Okay" "
7 von insgesamt 107 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
7 von insgesamt 107 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7,8/10

Sauberkeit

7,6/10

Personal & Service

8,4/10

Ausstattung

7,6/10

Zustand der Unterkunft

8,8/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Martin, Wilhelmsburg, Hamburg

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Alles in Ordnung
Das Viertel, in dem sich dieses Hotel befindet ist "buzzing". An dem Hotel selbst ist nichts zu beanstanden.

8/10 – Gut

Prabhudev

Aufenthalt von 3 Nächten im Februar 2024
Antwort von Front Office Manager am 8. März 2024
Dear Prabhudev, Namaskara From Fortune Select JP Cosmos!! Thank you for taking the time to rate our [product/service]. We appreciate your feedback and hope that you had a positive experience. If you have any specific comments or suggestions on how we can improve, please don't hesitate to reach out to us Regards,KumaresanFront Office Manager

10/10 – Hervorragend

Jessica

Aufenthalt von 2 Nächten im Januar 2024

8/10 – Gut

Chirag

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Front Office Manager am 27. Feb. 2024
Dear Chirag, Namaskara From Fortune Select JP Cosmos!! Thank you for taking the time to rate our [product/service]. We appreciate your feedback and hope that you had a positive experience. If you have any specific comments or suggestions on how we can improve, please don't hesitate to reach out to us Thanks & Regards,KumaresanFront Office Manager

10/10 – Hervorragend

Ashwin

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Well located, clean, quiet and with all amenities - the staff is extremely courteous and polite as well
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Front Office Manager am 23. Feb. 2024
Dear Ashwin, Namaskara From Fortune Select JP Cosmos!! We're thrilled to read your positive review! It's wonderful to hear that our location, cleanliness, and amenities met your needs and expectations. We always strive to create a peaceful environment, so we're glad you enjoyed the serenity during your stay. Feedback regarding our team is truly appreciated too. Their courteous and polite nature is something we take great pride in, so your compliment will be passed along. Thank you for choosing us and we look forward to welcoming you back on your next trip. Regards,KumaresanFront Office Manager

8/10 – Gut

Dinesh

Gut: Personal & Service und Komfort des Zimmers
Centrally located hotel with decent facilities
Centrally located hotel with great service. Rooms are a bit dated. However, the bed is comfortable and room is well equipped. A basic gym but functional.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Front Office Manager am 19. Jan. 2024
Dear Dinesh, Namaskara From Fortune Select JP Cosmos!! We are delighted to understand from your feedback that our hotel's centralized location and service was highly valuable for your stay. It's also wonderful that you found the bed comfortable and well-equipped. We value your opinions about room decor and appearance. We continually prioritize and evaluate updates and renovations, which indeed includes rooms. We attend to provide a harmonious balance between our hotel's character and the required modern amenities. We are also glad to know you found the gym functional though basic. We are striving to see how we can better our standards in all areas and your inputs will definitely help us on this path. Never hesitate to share any suggestions or insights during your next stay. We are always ready for feedback to improve our guests' experiences. We look forward to serving you in the future. Best Regards,KumaresanFront Office Manager.

10/10 – Hervorragend

Pedro

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great value for money hotel in an excellent location. Terrific staff and service.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Front Office Manager am 16. Jan. 2024
Dear Pedro, Namaskara From Fortune Select JP Cosmos!! We're delighted to hear that you found our hotel to be of great value and in an excellent location. It's little things like this that can make a stay memorable. We are extremely lucky to have such a fantastic team here who strive to provide exceptional service to our guests. We understand how important it is to create a hospitable atmosphere for our guests and we're glad to know we succeeded. Always a pleasure to serve you and we hope to welcome you back soon. Best Regards,KumaresanFront Office Manager.

8/10 – Gut

Tenga

Mit dem Partner gereist
Gut: Sauberkeit
Nothing much to say. Was tolerable at best. Nothing special. Supposedly a 4 star hotel but felt more nearto a 3star. Staff seemed new and in training.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von General Manager am 16. Okt. 2023
Dear Valued Guest,On behalf of the management of Fortune Select JP Cosmos, Bengaluru, I would like to thank you for staying with us.At Fortune Select JP Cosmos, Bengaluru we strive to ensure that every guest is provided with the best possible service and attention.Personally, I wish to stress that we are very grateful for your feedback, I hope you will give us another chance to prove you, that what you have experienced during your recent stay is not our normal service levels at Fortune Select JP Cosmos, Bengaluru.In the meantime, once again, I assure you to exceed your expectation in your next visit. Looking forward to welcome you.Thank you,Bappa BhattacharjeeGeneral ManagerThanks & Regards,

10/10 – Hervorragend

steven

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent choice
Aufenthalt von 2 Nächten im September 2023

10/10 – Hervorragend

Sebastian

Geschäftlich gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Found to be very good property, well maintained, courteous staff and fairly priced
Aufenthalt von 1 Nacht im März 2023

10/10 – Hervorragend

Anita

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
AMAZING ZING stay
It was a good stay for this trip, food and service was amazing..kudos to the hospitality team there ....
Aufenthalt von 1 Nacht im August 2021
Antwort von Vikas am 9. Aug. 2021
Dear Madam, Thank you for sharing your Valuable feedback. We will share your kind words with our team. And hope to see you again.

10/10 – Hervorragend

Manish Kumar

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Simply the best
Warm, cozy & comfortable stay as always, with amazing hospitality and mouth watering food options.
Aufenthalt von 5 Nächten im Dezember 2020
Antwort von Vishnu Kumar am 26. Dez. 2020
Dear Mr. Manish, Namaskara!!! Thank you for sharing your valuable feedback and we are glad to hear from you that you had a comfortable stay. Look forward to welcome you soon at Fortune Select JP cosmos, Bengaluru!!!

2/10 – Ungenügend

GANESH

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2020
Antwort von Vishnu Kumar am 27. Okt. 2020
Dear Mr. Ganesh, Namaskara!!! Thank you for sharing your valuable feedback and we are glad to know that your expectations were met during your stay. Look forward to welcome you back soon at Fortune Select JP Cosmos, Bengaluru!!!

10/10 – Hervorragend

Irina

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im März 2020

8/10 – Gut

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Februar 2020

6/10 – Okay

Prabhakaran

Geschäftlich gereist
Good stay
Good stay , old property need upgradation
Aufenthalt von 2 Nächten im November 2019
Antwort von Vishnu Kumar am 10. Nov. 2019
Dear Mr. Prabhakaran, Namaste!!! Thank you for sharing your valuable feedback and we are glad to know that you had a good stay. Also noted your comment on property up-gradation which will look into it to make it better. Look forward to welcoming you back soon at Fortune Select JP Cosmos, Bengaluru!!!

8/10 – Gut

KrishnaKumar, Wilmington Delaware.

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Breakfast service was really a big plus. The staff members were very friendly and helpful.
Aufenthalt von 2 Nächten im September 2019
Antwort von Vishnu Kumar am 31. Okt. 2019
Dear Mr. Krishna, Namaste!!! Thank you for sharing your valuable feedback and we are glad to know that you had a comfortable stay. Your positive feedback will keep us motivated to serve even better with our standards. Look forward to welcoming you back soon at Fortune Select JP Cosmos, Bengaluru!!@

8/10 – Gut

Y. k. sinduri

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Room was good. Breakfast was simple. Didn't stay for too long but was happy overall
Aufenthalt von 1 Nacht im September 2019
Antwort von Vishnu Kumar am 31. Okt. 2019
Dear Sinduri, Namaste!!! Thank you for sharing your valuable feedback and we are glad to know that you had a comfortable stay. Your positive feedback will help keep us motivated. Look forward to welcoming you back soon at Fortune Select JP Cosmos, Bengaluru!!!

6/10 – Okay

Amir Salem

Geschäftlich gereist
Gut: Komfort des Zimmers
Vecchio e da rifare ...
Albergo bello ma ha bisogno di un serio ritocco in quanto si notano gli anni, illuminazione da rifare e le camere hanno bisogno di un bel po’ di lavoro. Il personale è la parte forte che assicura la differenza e senza di loro credo che il posto andava chiuso molto prima per i lavori di rinnovo. Ristorante nella media con cibo pulito e servizio molto buono. Purtroppo nel complessivo non è all’altezza di essere un albergo ITC del gruppo Marriott. cosi come è NON lo consiglio.
Aufenthalt von 3 Nächten im September 2019

10/10 – Hervorragend

Verifizierter Reisender

Aufenthalt von 3 Nächten im September 2019
Antwort von Vishnu Kumar am 31. Okt. 2019
Dear guest, Namaste!!! Thank you for sharing your valuable feedback and we are glad to know that you had a comfortable stay. Your positive feedback will help us to keep us motivated. Look forward to welcoming you back at Fortune Select JP Cosmos, Bengaluru!!!

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Aufenthalt von 1 Nacht im April 2019
Antwort von Balaji M am 31. Mai 2019
Dear Guest, We sincerely thank you for your feedback & stay experience with us, we look forward to welcoming you soon.

4/10 – Schlecht

sanjay

Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Dilapidated hotel
Dilapidated Hotel - everything from the room to the bathroom is dilapidated. No upkeep or maintenance. Even breakfast is below average.
Aufenthalt von 1 Nacht im April 2019
Antwort von Balaji M am 31. Mai 2019
Dear Guest, We thank you for your feedback, at the same time we regret for your overall stay experience, we assure that the same will not be repeated in the future.

8/10 – Gut

Prabhakaran

Gut: Sauberkeit und Komfort des Zimmers
Value for Money
Value for Money spacious rooms , Good Breakfast
Aufenthalt von 1 Nacht im Januar 2019

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice
Nice
Aufenthalt von 3 Nächten im Dezember 2018
Antwort von Balaji M am 4. Feb. 2019
Dear Guest, We sincerely thank you for your feedback. We look forward to seeing you soon.

2/10 – Ungenügend

Verifizierter Reisender

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
Toilet needs improvement in respect if ckealiness and appearence.
Aufenthalt von 1 Nacht im November 2018

8/10 – Gut

Jamuna

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im November 2018

10/10 – Hervorragend

Manish

Amazing hospitality
Very pleasant and comfortable stay, friendly staff. Do look for F&B manager Manjunath and feel the difference. he knows how to tickle your taste buds.
Aufenthalt von 5 Nächten im September 2018

8/10 – Gut

Jitender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good Business Hotel
I was on a business trip. The hotel is in a good location and has good shopping areas around. The rooftop restaurant is a good to enjoy your evening in the climate of Bangaluru
Aufenthalt von 2 Nächten im März 2018

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice hotel in convenient location
Comfortable room (got a free upgrade to the club room). Breakfast was pretty good, though they didn't have idli out yet at 7:30am. In room dining was also good, and the staff were all friendly. Fitness center is well maintained. Would stay here again.
Aufenthalt von 2 Nächten im März 2018

8/10 – Gut

Dhruv

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2018

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
The amenity supply is poor. Responce from hotel staff is slow. I recommend this hotel for weekend stay but not for time chasing business stay.
Aufenthalt von 5 Nächten im Oktober 2017

10/10 – Hervorragend

sivakumar, hyderabaf

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice hotel
Good location and comfortable stay. BreKfast was good . Excellent

2/10 – Ungenügend

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

6/10 – Okay

Ganesh , Hyderabad

Gut: Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit
Convenient hotel for CBD.
Nice Hotel. In room dining arrives late. Could do with better bath towels, cleaning, etc. The towels looked shabby & there was only one of them.

6/10 – Okay

Avantika

Gut: Personal & Service und Komfort des Zimmers

6/10 – Okay

dhaivat, mumbai

Gut: Komfort des Zimmers
Stay was good , wifi was not working and no assistance after complaint...also wash room drainage was all blocked...b/f was good..reception checkin-check out was good...

10/10 – Hervorragend

Aniket

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

8/10 – Gut

sharif , bahrain

Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
staff very friendly and helpful. Price is very convenient . Location is excellent . Dining is good .

8/10 – Gut

sushmita

Gut: Sauberkeit und Komfort des Zimmers

8/10 – Gut

KAZUKI, Japan/ Tokyo

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Price of the hotel and quality is well balanced. we will visit there again.

2/10 – Ungenügend

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Terrible showed club room on the photo but was something else when went there. Poor service Cable was disconnected most times.

10/10 – Hervorragend

vijay d selvam, chennai

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
billing amount
the stay was pleasant and comfortable , I booked through hotels. com , there I was given the amount to be paid to hotel was 9500 but I was charged 12000 . well I am not sure where the problem is . kindly look in to it .

6/10 – Okay

Vishwas, PUNE

Airconditioning was very bad. No tempreture control. Tv refused to work.

6/10 – Okay

ARUN KUMAR, Mumbai

Gut: Personal & Service
Hotel location was good
I like your Zodiac Coffee Shop where I enjoyed with the breakfast and buffet dinner. The food was very good. A lot of improvement required at the service from Receptionist. I visited thrice for some help for TV operation

10/10 – Hervorragend

Yogesh

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

10/10 – Hervorragend

Ajit Wankhede, Delhi

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good hotel. Value for money. Excellent food.
Service good. Location perfect. Club rooms are really awesome.

4/10 – Schlecht

Verifizierter Reisender

Gut: Sauberkeit und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Hotel Taxi service management is not professional.
For 2 out of 3 days, Taxi never came on time inspite of repeated reminder at the reception. (Driver however was excellent). I believe, the hotel is trying to accommodate more trips with less number of vehicles. Also for the first day of local travel, an arbitrary increase of Rs. 1000 was put just for 1 1/2 extra travel and without any prior discussion. Upon my complaint, no logical consideration was made. I had lodged a complaint with the acting general manager (29th. October morning) about my above experience, however no action except a simple regret and a promise to take care for future travel.

6/10 – Okay

Puneet, ghaziabad

Gut: Sauberkeit und Komfort des Zimmers
nice stay
good people , nice food ... A little costly ...

8/10 – Gut

Verifizierter Reisender

Gut: Personal & Service und Zustand der Unterkunft
ホテル自体はちょっと古いけど、全体的にまあまあです。

10/10 – Hervorragend

Shravan

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers