‘’ Liebe Brigitte,Wir bedanken uns dass Sie sich die zeit genommen haben ihre bewertung auf Expedia zu teilen.Wir haben gut zur Kenntnis genommen, dass Sie unseren Strand genossen haben, aber leider unser Service weniger.Bitte seien Sie versichert, dass wir an einem Trainingsprogramm für unser gesamtes Team arbeiten.Ihr 100% ist unser Ziel für nächstes Jahr!Mit freundlichen Grüßen’’

Dear Sascha,Greetings from Ambre Mauritius.We are glad to hear that you had a nice time with us and our team have been able to provide you with an exceptional service.We are looking forward to welcome you back in a near future.Kind Regards,The Management

Dear Guest,Greetings from Ambre Mauritius.We are glad to hear that you had a nice time with us and our team have been able to provide you with an exceptional service.We are looking forward to welcome you back in a near future.Kind Regards,The Management

Dear Andrea,Greetings from Ambre Mauritius!Thank you so much for reviewing us following your amazing experience at Ambre. Your review makes us all in the team here very happy and motivated!All of us in the team look forward to welcoming you back for a yet another relaxing and rejuvenating stay with us.Sincerely,The Management

Dear Guest, Greetings from the beautiful Ambre Mauritius! Thank you so much for your review. We are so happy to read that our team have been able to make your experience a memorable one. All of us in the team look forward to welcoming you back for a yet another relaxing and rejuvenating stay with us. Sincerely, The Management

Dear Guest, Greetings from Ambre Mauritius. We certainly pay attention to our guest feedback which will assist us in our continuous improvement towards quality service. I regret to take note that some details kept you from enjoying your stay at Ambre Resort. Please accept our apologies for any inconvenience caused and rest assured that I have shared those with my team for immediate corrective action. We also wish to inform you that with regards to the sunbeds, we monitor all those who reserve these and if during 45 minutes, the sunbeds are not used, we vacate them so that other guests can use them. We hope to gain your trust again and you visit Ambre in the future so that we can show you the proper Ambre experience. Sincerely Yours, Rajen Canniah Executive Assistant Manager

Dear Guest, We thank you for having penned down your holiday escapade on following your recent visit at our resort. We are happy to note that once more you have been embraced by our hospitality and your praiseworthy words on our team members who enjoy nothing more than making our visitors to have a good relaxing time at our property will be a real source of motivation to each and everyone. The entire team thank you for your recommendation and sincerely hope to have the opportunity to welcoming you back for a yet another experience. Best regards, Rajen Canniah Executive Assistant Manager

Dear Guest, We thank you for your review. We extend our sincere apologies for not having able to meet up your expectations during the holiday. However, we have analyzed the feedbacks on the different departments of the hotel which you commented and we would like to reassure you that immediate actions have been initiated for corrective measures. We reiterate our thanks for your valued comments and sincerely hope that you will give us the opportunity to welcome you back to our shores for another experience. Sincerely, Rajen Canniah, Executive Assistant Manager

Dear Guest, Greetings from Ambre Mauritius! Thank you so much for sharing your nice holiday review for us. I am glad we exceeded your expectations and that the resort created several memories for both of you to remember us for years to come. Sincerely, Rajen Canniah Executive Assistant Manager

Dear Guest, Greetings from Ambre Mauritius! Thank you so much for your 5 star rating. I am glad we exceeded your expectations and that the resort created several memories for both of you to remember us for years to come. Sincerely, Rajen Canniah Executive Assistant Manager

Dear Guest, Greetings from Ambre Mauritius. We thank you for your review following your recent experience. We regret to read that your experience was not as expected. At Ambre, we are always listening to our guests requests and we try our best to assist them in the best possible way in order they have an exceptional experience during their stay. Your review will help us to surely take corrective actions, however, we regret that this information was not escalated to us where we would sure ensure a good follow up and change this experience to a better one. On the other hand, we take good note that you really enjoyed the complimentary facilities at our boathouse and the team was able to provide exceptional service there. We hope that you give us another chance to welcome you once again in order to prove that our service is really at the top level. Best Regards, Rajen Canniah Executive Assistant Manager

Dear Guest, We thank you for writing your review on Trip Advisor. We are delighted to read that you had a wonderful stay and can only thank you for having given us the opportunity to look after you and provide customer satisfaction. We look forward to the pleasure of welcoming you back to our shores in a not too distant future. Kind Regards, Rajen Canniah Executive Assistant Manager

Dear Guest, Greetings from Ambre Resort Mauritius. We thank you for reviewing our resort on following your recent stay. I regret to note the glitches that you had during your stay and rest assured that the departments concerned have been informed accordingly for a continuous improvement of our service. However, I am happy to note that you appreciated the other aspects of the resort. I sincerely hope to welcome you back amongst us whereby we shall have the opportunity to prove that the experiences you lived is not the level of service we provide to our valued guests. Sincerely, Rajen Canniah Executive Assistant Manager

Dear Guest, Greetings from the beautiful Ambre Resort & Spa! We thank you for your wonderful review following your stay at Ambre Resort & Spa. I surely shall escalate the comments to my team which will definitely boost them for a continuous improvement in our level of service. We look forward to the opportunity to welcome you to our shores again in the near future. Best Regards, Rajen Canniah Executive Assistant Manager

Dear Guest, Greetings from the beautiful Ambre Resort & Spa! We thank you for your wonderful review following your stay at Ambre Resort & Spa. I surely shall escalate the comments to my team which will definitely boost them for a continuous improvement in our level of service. We look forward to the opportunity to welcome you to our shores again in the near future. Best Regards, Clency Roméo General Manager

Dear Guest, We are sincerely thank you for your comments which you kindly posted. We are delighted to note that you have had a relaxing time at our resort and truly appreciated all aspects of our resort. We reiterate our thanks for choosing our hotel for your holidays and look forward to hosting you in a not too distant future. Kind regards, Clency Roméo, General Manager

Dear Guests, I wish to express my sincere thanks for taking the time post your review. I regret to take note that some details kept you from enjoying your stay at Ambre Resort. Please rest assured that I have immediately reviewed these points with the departments concerned. On the other hand, We are very pleased to learn that you have had a joyful time with us and are pleased to see our efforts extended in making your stay a wonderful experience. I will not miss to share this with my team and hope to see you soon again at Ambre Resort & Spa. Sincere regards, Clency ROMEO General Manager

Dear Guests Thank you for affording some of your precious time to share your recent experience at our resort. Many thanks again for rating Ambre value for money. The whole team eagerly looks forward to the soonest opportunity of welcoming you back. Sincerely, Clency Roméo, General Manager

Dear Guest, We thank you for sharing your comments following your stay at our resort. We glad to note that you have had an amazing moment at our resort and your appreciation on the quality of our service, staff attitude and the overall facilities. We reiterate our thanks for visiting our property and hope to have the opportunity to welcome you back for another stay at Ambre. Sincerely, Clency Romeo, General Manager

Dear Guest, Greetings from Ambre Resort & Spa! The entire team at the resort joins me in thanking you for this wonderful review for us. We are glad that you had a mesmerizing stay and thank you so much for appreciating the efforts of the service team towards meeting your expectations. We look forward to welcoming you back for some wonderful recalls soon. Warm island regards, Clency ROMEO General Manager

Dear Guests, Greetings from Ambre Resort & Spa! Thank you for your kind comments and the time spent to share them. We are very pleased to learn that you have had a joyful time with us and are pleased to see our efforts extended in making your stay a wonderful experience. I will not miss to share this with my team and hope to see you soon again at Ambre Resort & Spa. Sincerely, Clency Romeo, General Manager

Chère Client Nous vous remercions d’avoir pris le temps de nous faire parvenir votre expérience sur Expedia a la suite de votre visite chez nous. Nous présentons nos sincères excuses pour les inconvénients qu’on apprend à la suite de votre visite chez nous. Nous donnons beaucoup d’effort afin d’être proactif et à l’écoute de nos patrons afin qu’il puisse en profite des séjours agréables. Nous réalisons que ce fut pas le cas dans votre situation. Soyez rassurez si on aurait pu avoir la chance d’en parler avec vous en présentiel pendant votre séjours , nous aurions pas hésiter la moindre minute d’entreprendre des actions correctifs instantanément. Nous réitérons nos sincères excuses Meilleurs salutations Teeshan Gutty General Manager

Dear GuestWe would like to thank you for taking the time to rate us on Expedia following your visit with us. We gather from this rating that you have spent a wonderful time with us and we look forward for the pleasure of welcoming you soon on our shores Yours faithfullyTeeshan Gutty General Manager

188)Chère client, On vous remercie d’avoir pris le temps de poster votre expérience sur ExpediaOn regrette sincèrement de lire à la suite de votre départ votre avis concernant votre expérience qui n’a pas été a la hauteur de vos attentes. Malgré on est constamment à l’écoute de nos clients, on est désolé de lire que ses problèmes entre couru pendant votre séjour ne nous a pas été remonter. Soyez rassurer dans ses cas spécifiques on est très agile a trouve une solution a l’instant. Nous nous excusons pour toutes les inconvénients que cela ait pu vous cause et vous rassure lors de votre prochain visite un service irréprochable. Au plaisir de vous accueillir très bientôt parmi nous Veuillez agrée chère client nos sincères salutations les plus distingues. Teeshan Gutty General Manager

Cher Client, La direction vous remercie d’avoir pris le temps de nous faire parvenir de votre expérience sur Expedia. Nous sommes très heureux de lire que vous passez un séjour reposant et que le cadre ainsi bien que le service ont été a la hauteur de vos attentes. Au plaisir de vous accueillir très bientôt parmi nous Veuillez agrée chère client nos sincères salutations les plus distingues. Teeshan Gutty General Manager

Dear Guest , We would like to thank you for taking the time to review us on Expedia following your stay with us. Whilst we are very happy to read the positive note we regret to read that you have experience mould presence in the shower and we apologies sincerely. We wish to inform you that the month of January is very high in humidity in summer thus have a condensation effect on the room comfort. If we would have been aware of this situation our team would not hesitate and act promptly to provide you a dehumidifier . We look forward for the pleasure of welcoming you soon on our shores Yours sincerely Teeshan Gutty General Manager

Dear Guest We would like to thank you for taking the time to rate us on Expedia following your stay with us. We gather from this rating that you have spent an excellent holiday with us and we look forward for the pleasure of welcoming you soon on our shores Yours Sincerely Teeshan Gutty General Manager

Dear Guest, We would like to thank you for taking the time to rate us on hotels.com following your stay with us. We gather from this rating a mixed feeling both good and below expectations. We apologies in this instance for any inconvenience that you might experience and look forward for the pleasure of welcoming you soon Yours Sincerely Teeshan Gutty General Manager

Dear Guest , We would like to thank you for taking the time to write your review on Expedia following your stay with us. We are thrilled to read the areas that has been touchpoints of your holiday and assure you of our continuity in this direction. We look forward for the pleasure of welcoming you soon on our shores Yours Sincerely Teeshan Gutty General Manager

Dear Guest , We would like to thank you for taking the time to rate us on Expedia following your stay with us. We gather from this rating that you have spent an excellent stay with us and we look forward for the pleasure of welcoming you soon Yours sincerely Teeshan Gutty General Manager

Dear Guest , We would like to thank you for taking the time to rate us on Expedia following your stay with us. We gather from this rating that you have spent an excellent stay with us and we look forward for the pleasure of welcoming you soon Yours sincerely Teeshan Gutty General Manager

Dear Guest , First and foremost we would like to thank you for taking the time to write such a beautiful review of your holiday on Expedia following your visit with us. We hope you are better and wish you a quick recovery. We are thrilled to read the beautiful expression of our team who work hard and passionately to deliver great hospitality to our patrons. Smoking is permissible in open areas and whilst we improvise on having more litter we encourage our guest to use so. We have address a TLC program to start soon for our common areas. We look forward for the pleasure of welcoming you soon on our shores Yours Sincerely Teeshan Gutty Resort Manager

Dear Guest We would like to thank you for taking the time to rate us your stay on Expedia. We gather a neutral feedback from this rating and would be most grateful if you can inbox us on info@ambremauritius.com to know further we can improve even betterBest regards Teeshan Gutty Resort Manager

Dear Guest , We would like to thank you for taking the time to rate us on Expedia following your stay with us. We gather from this rating 4/5 that your overall experience has been a great one. Please inbox us on info@ambremauritius.com for any further recommendation you would wish to put forward. Yours Sincerely Teeshan Gutty Resort Manager

Dear Guest , First and foremost , we would to convey our sincere apology in regards to the experience shared on Expedia following you stay with us. We regret to read that the assistance provided to you throughout your stay has been unsatisfactory still from your end despite our management team met with you in person at least on 5 occasions. On a firm opinion, we thought that you have enjoyed your holiday in the sum however sad to read on the reviews that it was not the case. We will work even harder to meet our guests expectations as we always aim. You may rest assure that the services is not different irrespective of the channel you book your holiday. Despite all your request whom we fulfilled at all level raised to our attention was solved promptly. Our reputation was build under a solid foundation of making the guest experience as our primary values and we will not stop in persevering in this journey. Once again we reiterate our sincere apology and hope we have been able to clarify on the points mentions. Yours Sincerely Teeshan Gutty Resort Manager

Dear Guest , We would like to thank you for taking your valuable to write your experience on expedia following your stay with us. We are so happy to read in details on the areas that has been the touchpoints and highlights of your holiday. We are so happy that our service has been exceptional for your perception. We look forward for the pleasure of welcoming you soon on your forthcoming visit to the beautiful island of Mauritius Yours Sincerely Teeshan Gutty Resort Manager

Dear Guest Words are not enough to express our heartfelt thank you for taking the time to write your review on Hotels.com following your stay with us. We are thrilled to read that you have enjoyed every single minute of your time at the resort. Indeed our winter in Mauritius is very docile as compared to Europe and this year specially our winter has been very generous throughout and balance very well around the time We look forward for the pleasure of welcoming you soon Yours Sincerely Teeshan Gutty Resort Manager

Chère Client, On vous remercie infiniment d’avoir pris votre temps à nous faire parvenir votre expérience à la suite de votre visite sur Expedia. On est très heureux de lire que vous avez passez un agréable séjour avec nous et que l’ensemble de l’équipe ont été très serviable. Au plaisir de vous accueillir très prochainement veuillez agrée chère Client nos sincères salutations les plus distingues Teeshan Gutty Resort Manager

Dear Guest,Greetings from Ambre Mauritius.We would like to thank you for reviewing us.It really makes us all in the team glad to read that your stay with us at Ambre was up to your expectations and that the team at the resort made it memorable.The whole team look forward to welcoming you back for a yet another relaxing and rejuvenating stay with us.Kind Regards,The Management

Dear Guest,Thank you for reviewing us.We hope you had a nice experience with us and we wish to welcome you again to our shores.Kind Regards,The Management

Chère Emilie,Salutations ensoleillées de l’Ambre !Un grand merci d’avoir partagé votre expérience et de nous avoir choisis pour vos vacances ! Nous sommes contents de vous savoir satisfaite par votre séjour et que l'hôtel vous ait laissé une bonne impression et des souvenirs pleins la tête.Dans l’attente du plaisir de vous retrouver.Cordialement,La Direction

Dear Guest,We thank you for reviewing our resort following your recent stay.We regret to note the glitches that you had during your stay and rest assured that the departments concerned have been informed accordingly for a continuous improvement of our service.We highly value our guests feedback as this is what supports us in our efforts of improving the level of service and standards. We sincerely hope to welcome you back amongst whereby we shall have the opportunity to prove that the experiences you lived is not the level of service we provide to our valued guests.Sincerely,The Management

Dear Guest,Thank you for reviewing us.We hope you had a nice experience with us and we wish to welcome you again to our shores.Kind Regards,The Management

Dear Guest,Thank you for reviewing us.We hope you had a nice experience with us and we wish to welcome you again to our shores.Kind Regards,The Management