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Bewertungen von Campanile restaurant BASILDON - East of London

2.5 out of 5
Campanile restaurant BASILDON - East of London
A127 Southend Arterial Road, Pipps Hill, Basildon, England

Bewertungen

6,4
107 von insgesamt 701 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
219 von insgesamt 701 Gästebewertungen haben eine Bewertung von 8 - Gut" "
156 von insgesamt 701 Gästebewertungen haben eine Bewertung von 6 - Okay" "
110 von insgesamt 701 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
109 von insgesamt 701 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

6,8/10

Sauberkeit

7,6/10

Personal & Service

6,0/10

Ausstattung

5,8/10

Zustand der Unterkunft

6,6/10

Umweltfreundlichkeit

Bewertungen

4/10 – Schlecht

Stefan

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Januar 2024
Antwort von General Manager am 15. Jan. 2024
Thank you Stefan for your ratings. Please accept our sincerest apologies that your expectations were not met during your stay. We hope you will give us another opportunity to better serve you in the future.

4/10 – Schlecht

Mike, Hamburg

Verbesserungswürdig: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Not recommended
For the poor condition of the hotel, just too expensive
Aufenthalt von 4 Nächten im September 2017

8/10 – Gut

Caro, Stuttgart

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Campanile Basildon
Das Hotel liegt in einer sehr schönen Gegend, hat eine große Außenanlage und schöne Zimmer.

6/10 – Okay

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit

6/10 – Okay

Verifizierter Reisender

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Für Kurze (!) Geschäftsreisen ausreichend

6/10 – Okay

Colin

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 13. Mai 2024
Thank you Colin for your ratings. We hope to welcome you again soon.

8/10 – Gut

Peter

Gut: Sauberkeit und Personal & Service
Very close to A127 which is handy but it can also be noisy though not the Hotel's fault.Very close to large Retail Park (Pipps Hill) which is useful for food. Guests need to be reminded of the need not to slam doors at any time particularly at night, slightly annoying that parents allow their children to run around in the dining area. O therwise accomodation suitable for my needs.
Aufenthalt von 4 Nächten im April 2024
Antwort von General Manager am 23. Apr. 2024
Thank you Peter for your feedback. Please accept our sincerest apologies that some of your expectations were not met during your stay. We have taken onboard your feedback and will work on further improvements. We hope you will give us another opportunity to better serve you in the future.

10/10 – Hervorragend

William

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Straightforward room and board, fine for my needs. Nothing to criticise
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 22. Apr. 2024
Thank you William for your feedback. We are pleased to hear that you have enjoyed your stay and we look forward to welcome you again soon.

6/10 – Okay

rodney

Gut: Sauberkeit
Verbesserungswürdig: Zustand der Unterkunft
Very uneven path ways could be dangerous.
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 13. März 2024
Thank you Rodney for your feedback. We hope to welcome you again soon.

8/10 – Gut

Stephen

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
A good stay
The hotel is a good location for my visits and the staff are great.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von General Manager am 23. Feb. 2024
Thank you Stephen for your feedback. We are glad that you enjoyed your stay, and look forward to welcoming you back in the future.

8/10 – Gut

Robert

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Clean comfy
Nice place to stay while traveling through. Food not the best tbh and check out at 12 but maid knocking on doors hour or so early was annoying.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Deputy General Manager am 23. Feb. 2024
Thank you Robert for your feedback. Please accept our sincerest apologies that some of your expectations were not met during your stay. We have taken onboard your feedback and will continue to work on further improvements. We hope you will give us another opportunity to better serve you in the future.

8/10 – Gut

Sarah

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Deputy General Manager am 23. Feb. 2024
Thank you Sarah for your feedback, we hope to welcome you bank in the future.

4/10 – Schlecht

David

Geschäftlich gereist
Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
What a hole! Not sure whether it's because Basildon is awful or this hotel is bad, but I won't be returning. I think this is the kind of place that prostitutes get murdered... Awful
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Deputy General Manager am 23. Feb. 2024
Thank you David for your feedback. Please accept our sincerest apologies that your expectations were not met during your stay.

10/10 – Hervorragend

Benjamin

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Deputy General Manager am 23. Feb. 2024
Thank you Benjamin for your feedback, we are pleased you enjoyed your stay, and we hope to welcome you back in the future.

8/10 – Gut

Ahmet

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im Januar 2024
Antwort von General Manager am 19. Jan. 2024
Thank you Ahmet for your feedback. We look forward to welcome you again soon.

4/10 – Schlecht

Anita

Geschäftlich gereist, Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Tired. Room was very cold on arrival and took a long time to war up. I tried ringing reception but got no answer. The entrance outside the room was unsafe to get in or out of and I nearly fell over several times. Number 6 room. Outside the concrete path directly at the door was lifted and made getting in and out difficult, a health and safety issue.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von General Manager am 12. Jan. 2024
Thank you Anita for your feedback. Please accept our sincerest apologies that your expectations were not met during your stay. We have taken onboard your feedback and will work on further improvements. We hope you will give us another opportunity to better serve you in the future.

4/10 – Schlecht

Imole

Aufenthalt von 1 Nacht im Januar 2024
Antwort von General Manager am 9. Jan. 2024
Thank you Imole for your ratings. Please accept our sincerest apologies that your expectations were not met during your stay. We hope you will give us another opportunity to better serve you in the future.

10/10 – Hervorragend

David

Mit Haustieren gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Ideally situated for dogs walking
Aufenthalt von 2 Nächten im November 2023
Antwort von General Manager am 28. Nov. 2023
Thank you David for your feedback. We are pleased to hear that you have enjoyed your stay. We hope to welcome you again soon.

8/10 – Gut

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Good value, clean and warm
It was fine for the money. The first room they offered me had not been cleaned but they quickly sorted me out with another one. Very friendly and helpful staff. It felt a bit soulless on a cold November night but it served it's purpose - an affordable, clean, warm bed for the night.
Aufenthalt von 3 Nächten im November 2023
Antwort von General Manager am 24. Nov. 2023
Thank you for your feedback. Please accept our sincerest apologies for the error with the first room. We are pleased to hear that our team has looked after you well during your stay. We hope to welcome you again soon.

6/10 – Okay

Tracey

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
The property is very dated. I think they have long-term guests staying here as there are a lot of personal effects outside the rooms. The rooms look clean but on closer inspection, my attention to detail is needed. Breakfast is plentiful and cooked to order. The staff is very pleasant.
Aufenthalt von 1 Nacht im November 2023
Antwort von General Manager am 13. Nov. 2023
Thank you Tracey for your feedback. Please accept our sincerest apologies that some of your expectations were not met during your stay. We have taken onboard your feedback and will work on further improvements. We are happy to hear that you have enjoyed your breakfast with us and our team has look after you well during your stay. We hope you will give us another opportunity to better serve you in the future.

10/10 – Hervorragend

Joshua-brandon

Geschäftlich gereist, Mit einer Gruppe gereist
Was lovely room was very clean and price was good would definitely stay again thank you
Aufenthalt von 1 Nacht im November 2023
Antwort von General Manager am 9. Nov. 2023
Thank you Joshua-Brandon for your feedback. We are pleased to hear that you have enjoyed your stay and we look forward to welcome you again soon.

2/10 – Ungenügend

Scott

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von General Manager am 1. Nov. 2023
Thank you Scott for your ratings. Please accept our sincerest apologies that your expectations were not met during your stay. We hope you will give us another opportunity to better serve you in the future.

8/10 – Gut

Oliver

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
I was very happy with the hotel stay, it was ideal for the venue which i needed to go too. The only small negative thing was that there was no electrical socket near to the bed.
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von General Manager am 30. Okt. 2023
Thank you Oliver for your feedback. We have taken onboard your feedback and will work on further improvements. We are pleased to hear that you have enjoyed your stay. We hope to welcome you again soon.

8/10 – Gut

Ades

Mit der Familie gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
clean and comfortable
clean and comfortable
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von General Manager am 30. Okt. 2023
Thank you Ades for your feedback. We are pleased to hear that you have enjoyed your stay. We look forward to welcome you again soon.

6/10 – Okay

Carl

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von General Manager am 30. Okt. 2023
Thank you Carl for your ratings. We hope you will give us another opportunity to better serve you in the future.

6/10 – Okay

John

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Verbesserungswürdig: Zustand der Unterkunft
Tired
Tired but clean
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von General Manager am 30. Okt. 2023
Thank you John for your feedback. We have taken onboard your feedback and will work on further improvements. We hope you will give us another opportunity to better serve you in the future.

6/10 – Okay

R

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von General Manager am 12. Okt. 2023
Thank you R for your ratings. We hope to welcome you again soon.

8/10 – Gut

Rey

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im Oktober 2023
Antwort von General Manager am 10. Okt. 2023
Thank you Rey for your ratings. We look forward to welcome you again soon.

4/10 – Schlecht

Peter

Geschäftlich gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von General Manager am 6. Okt. 2023
Thank you Peter for your ratings. Please accept our sincerest apologies that your expectations were not met during your stay. We hope you will give us another opportunity to better serve you in the future.

6/10 – Okay

khalid

Geschäftlich gereist
Gut: Sauberkeit und Zustand der Unterkunft
At Reception asking 100£ deposit if any damages so they deduct, its motel type,
Aufenthalt von 1 Nacht im September 2023
Antwort von General Manager am 25. Sept. 2023
Thank you Khalid for your feedback. Please accept out sincerest apologies that some of your expectations were not met during your stay. An automated email was sent upon confirmation advising of the pre-authorisation. We hope you will give us another opportunity to better serve you in the future.

6/10 – Okay

Paul

Gut: Personal & Service
Aufenthalt von 1 Nacht im September 2023
Antwort von General Manager am 27. Sept. 2023
Thank you Paul for your ratings. We hope to welcome you again soon.

6/10 – Okay

Caroline

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Good for the price
For the price - it’s very good value, but it is very basic and quite dated. The ladies at reception were fantastic!
Aufenthalt von 2 Nächten im September 2023
Antwort von General Manager am 25. Sept. 2023
Thank you Caroline for your feedback. Please accept our sincerest apologies that some of your expectations were not met during your stay. We have taken onboard your feedback and will continue to work on improvements. We are pleased to hear that our team has looked after you well during your stay. We hope to welcome you again soon.

2/10 – Ungenügend

Marlena

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Don't bother
The carpet smelled like vomit. The room didn't have Aircon so we almost had a heat stroke and lastly you could hear everything through the walls and the couple next door to us were drinking and talking loudly until 5.45am so we didn't get much sleep
Aufenthalt von 1 Nacht im September 2023
Antwort von General Manager am 12. Sept. 2023
Thank you Marlena for your feedback. Please accept our sincerest apologies that your expectations were not met during your stay. We have taken onboard your feedback and will work on further improvements. Please kindly inform our 24/7 reception team with any challenges during your stay and our team will gladly assist. We hope you will give us another opportunity to better serve you in the future.

4/10 – Schlecht

Jonathan

Verbesserungswürdig: Zustand der Unterkunft
Needs a good up grade
Aufenthalt von 2 Nächten im September 2023
Antwort von General Manager am 8. Sept. 2023
Thank you Jonathan for your feedback. Please accept our sincerest apologies that your expectations were not met during your stay. We have taken onboard your feedback and will work towards further improvements. We hope you will give us another opportunity to better serve you in the future.

4/10 – Schlecht

Thomas

Geschäftlich gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im September 2023
Antwort von General Manager am 5. Sept. 2023
Thank you Thomas for your ratings. Please accept our sincerest apologies that your expectations were not met during your stay. We hope you will give us another opportunity to better serve you in the future.

10/10 – Hervorragend

Jeffrey

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Quick bit of comfort for a short stay in Basildon.
Parking was available extensively and it was convenient to register the vehicle. There's a great menu at the restaurant and the food was tasty. The reception staff were welcoming warm and friendly. Overall I'm pleased with how my stay went at the Hotel Campanile. The room was comfortable and warm and it had excellent ventilation. It was quaint in its layout with a welcoming porch that was entered into by a quirky walkway. Facilities like tea and coffee in the room made the stay over night more enjoyable. There was a great selection of channels of a wide-screen television with high-definition. The location of the room was convenient as it was close to the where service was good. The facilities in the room appeared simple but the standards were acceptable. The linens were clean and fresh towels were provided the stay went very well. The nearby roads continued to be busy however there was quiet enough for a sound sleep. As the hotel was respectably convenient, it remains as a place worth noting for a short stay.
Aufenthalt von 1 Nacht im August 2023
Antwort von General Manager am 4. Sept. 2023
Thank you Jeffrey for your feedback. We are pleased to hear that you have enjoyed your stay. We hope to welcome you again soon.

2/10 – Ungenügend

Vicky

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Absolute disgrace!
Absolute disgrace from the moment we pulled up outside! - run down - very dirty - damaged furniture - very hard and small bed - very small room and bathroom - very dirty restaurant - very bad service upon arrival This place should be closed down it looks like it attracts people that are paying for their rooms by the hour! It is absolutely disgusting!
Aufenthalt von 4 Nächten im August 2023
Antwort von General Manager am 28. Aug. 2023
Thank you Vicky for your feedback. Please accept our sincerest apologies that your expectations were not met during your stay. We have taken onboard your feedback and will work on further improvements. We hope you will give us another opportunity to better serve you in the future.

4/10 – Schlecht

Lee

Aufenthalt von 1 Nacht im August 2023
Antwort von General Manager am 13. Sept. 2023
Thank you Lee for your ratings. Please accept our sincerest apologies that your expectations were not met during your stay. We hope you will give us another opportunity to better serve you in the future.

8/10 – Gut

Aysha

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im August 2023
Antwort von Tracey am 16. Aug. 2023
Thank you Aysha, for your feedback. We look forward to welcoming you back in the future.

8/10 – Gut

Felicity

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
This was a perfect budget hotel. Looks like a slightly run-down motel and the room was small so the wardrobe was in the bathroom, but we wanted a comfy bed for the night and that's what we got. V comfy. Staff great. No frills.
Aufenthalt von 1 Nacht im August 2023
Antwort von Tracey am 16. Aug. 2023
Thank you Felicity for your feedback. Please accept our sincerest apologies that some of your expectations were not met during your stay. We hope you will give us another opportunity to better serve you in the future.

2/10 – Ungenügend

Roxana

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Never again! To noisy, to cold and we are in August, you can hear all the cars that are passing on the route. We had two beds in the room, one was different , one normal. The pictures of the site looks so good, but in reality no.
Aufenthalt von 1 Nacht im August 2023
Antwort von General Manager am 11. Aug. 2023
Thank you Roxana for your feedback. Please accept our sincerest apologies that your expectations were not met during your stay. We have taken onboard your feedback and will work on further improvements. We hope you will give us another opportunity to better serve you in the future.

6/10 – Okay

Naomi

Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im August 2023
Antwort von General Manager am 11. Aug. 2023
Thank you Naomi for your ratings. We hope to welcome you again soon.

2/10 – Ungenügend

Kevin

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Not good
There was insects in our room and at 04:30 I was awaken by shouting from another room. Also whilst waiting for a taxi in the car park a stranger on his balcony with food in his hand shouted at me “Alright mate” Not good…… Would not stay again 😡
Aufenthalt von 1 Nacht im Juli 2023
Antwort von General Manager am 31. Juli 2023
Thank you Kevin for feedback. Please accept our sincerest apologies that your expectations were not met during your stay. We hope you will give us another opportunity to better serve you in the future.

8/10 – Gut

Sharon

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Juli 2023
Antwort von General Manager am 1. Aug. 2023
Thank you Sharon for your ratings. We look forward to welcome you again soon.

4/10 – Schlecht

ANDREW JAMES

Geschäftlich gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Dated and in need of updating. The basin was cracked. Shower control stiff and unable to adjust. Furniture not in best of condition. Price too high for conditions. Food good but not a good selection. With it's position road noise was a problem.
Aufenthalt von 1 Nacht im Juli 2023
Antwort von General Manager am 31. Juli 2023
Thank you Andrew for your feedback. Please accept our sincerest apologies that your expectations were not met during your stay. We have taken onboard your feedback and will work on improvements. We hope you will give us another opportunity to better serve you in the future.

10/10 – Hervorragend

Colin

Aufenthalt von 2 Nächten im Juli 2023
Antwort von General Manager am 31. Juli 2023
Thank you Colin for your ratings. We look forward to welcome you again soon.

2/10 – Ungenügend

John

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
For the £130 you expect some kind of value for money.. but honestly if i view the room beforehand i would never of booked it. Absolutely needs a revamp to say the least. And the Audacity to ask for a 100 pound deposit is a cheek as the room could not of been made worse if you tried.. lets see if i fet my 100 back as we made the room cleaner than we arrived..
Aufenthalt von 1 Nacht im Juli 2023
Antwort von General Manager am 24. Juli 2023
Thank you John for you feedback. Please accept our sincerest apologies that your expectations were not met during your stay. We have taken onboard your feedback and will work on further improvements. We hope you will give us another opportunity to better serve you in the future.

8/10 – Gut

Jacob

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juli 2023
Antwort von General Manager am 31. Juli 2023
Thank you Jacob for your ratings. We hope to welcome you again soon.

4/10 – Schlecht

Verifizierter Reisender

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Juli 2023
Antwort von General Manager am 24. Juli 2023
Thank you for your feedback. Please accept our sincerest apologies that your expectations were not met during your stay. We have taken onboard your feedback and will work on further improvements. We hope you will give us another opportunity to better serve you in the future.

4/10 – Schlecht

Alfred

Aufenthalt von 1 Nacht im Juli 2023
Antwort von General Manager am 7. Aug. 2023
Thank you Alfred for your ratings. Please accept our sincerest apologies that your expectations were not met during your stay. We hope you will give us another opportunity to better serve you in the future.