Rezeption

Bewertungen von Super 8 by Wyndham Bangor

2 out of 5
Super 8 by Wyndham Bangor
462 Odlin Rd, I-95 Exit 182B, Bangor, ME

Bewertungen

7,8

Gut

318 von insgesamt 1004 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
396 von insgesamt 1004 Gästebewertungen haben eine Bewertung von 8 - Gut" "
171 von insgesamt 1004 Gästebewertungen haben eine Bewertung von 6 - Okay" "
66 von insgesamt 1004 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
53 von insgesamt 1004 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,0/10

Sauberkeit

8,2/10

Personal & Service

7,0/10

Ausstattung

7,4/10

Zustand der Unterkunft

7,4/10

Umweltfreundlichkeit

Bewertungen

4/10 – Schlecht

Verifizierter Reisender

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im August 2023
Antwort von David am 29. Aug. 2023
Your feedback is important to us, and we are always striving to improve our services. If there are specific areas where you feel we could have done better and earned that last star, please don't hesitate to share more details. We value your perspective and will use your comments to enhance the quality of our offerings.We hope to have the opportunity to welcome you back in the future and provide you with a five-star experience that exceeds your expectations. Thank you once again for choosing to stay with us.

6/10 – Okay

Christian

Mit dem Partner gereist
...eingeschränkt Empfehlenswert
Aufenthalt von 2 Nächten im Juni 2023
Antwort von David am 30. Juni 2023
Thank you for taking the time to share your feedback with us. We appreciate your honest review of our hotel, and we're glad to hear that you found the rooms clean. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.

10/10 – Hervorragend

Carsten

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juli 2022

10/10 – Hervorragend

Paul

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great service friendly staff.
Aufenthalt von 1 Nacht im Mai 2024

8/10 – Gut

charles

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We have stayed here numerous times and have found it perfect for our needs. Good for the price. Nothing fancy but quiet and clean.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von David am 11. Mai 2024
Dear Charles,Thank you for being a loyal guest and for taking the time to share your feedback with us. We're thrilled to hear that Super 8 Bangor ME continues to meet your needs and provide you with a quiet and clean environment during your stays.We understand the importance of offering good value for the price, and we're glad to know that you find our accommodations suitable for your requirements.As always, we appreciate your patronage and look forward to welcoming you back for another enjoyable stay in the future. If there's anything specific you'd like to see improved or any additional amenities you'd like us to consider, please don't hesitate to let us know.Warm regards,

6/10 – Okay

John

Mit der Familie gereist
Close to the airport I guess?
Aufenthalt von 1 Nacht im Mai 2024
Antwort von David am 11. Mai 2024
Dear John,Thank you for sharing your feedback following your recent stay at Super 8 Bangor ME. We appreciate your comments regarding our proximity to the airport.If there were any specific aspects of your stay that you feel could be improved, we would love to hear more about them. Your satisfaction is important to us, and we're always looking for ways to enhance our guests' experiences.We hope to have the opportunity to welcome you back in the future and provide you with an even better stay.Warm regards,

4/10 – Schlecht

Raymond Seiders

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
There is soap scum in tub, soap scum around faucet. Makeup/dirt on bathroom door jam around mirror. Not dusted around refrigerator. Floorboards dirty and dusty.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von David am 11. Mai 2024
As the manager of Super 8 Bangor ME, I appreciate your feedback, Raymond. I'm truly sorry to hear about the issues you encountered during your stay. Rest assured, we take cleanliness and maintenance seriously, and I will personally address these concerns with our housekeeping and maintenance teams to ensure they are promptly rectified. Your satisfaction is important to us, and we strive to provide a comfortable and enjoyable experience for all our guests. We hope you'll give us another chance to exceed your expectations in the future. If you have any further concerns or would like to discuss your stay in more detail, please feel free to reach out to me directly. Thank you for bringing this to our attention.

4/10 – Schlecht

Sylvie

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lots of people hanging around outside made us feel nervous. People hanging around the lobby could have been workers but it was hard to tell. The place did not seem to be professionally managed.
Aufenthalt von 1 Nacht im April 2024
Antwort von David am 6. Mai 2024
Dear Sylvie,Thank you for sharing your feedback about your recent stay at Super 8 Bangor ME. We sincerely apologize for any discomfort caused by the presence of individuals outside the premises. We assure you that the safety and security of our guests are our utmost priorities, and we will take immediate steps to address any concerns regarding the professionalism of our management team.We appreciate your valuable input, as it helps us identify areas for improvement. If you have any further comments or suggestions, please feel free to contact us directly. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable experience.Warm regards,

8/10 – Gut

Joseph

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Stayed for 2 nights for my son’s graduation. Clean and safe motel near airport. Friendly and efficient staff.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von David am 6. Mai 2024
As the manager of Super 8 Bangor Maine, I appreciate your feedback, Joseph. We're thrilled to hear that you found our motel clean, safe, and conveniently located near the airport. Thank you for acknowledging our friendly and efficient staff. We hope your son's graduation was a memorable occasion, and we look forward to welcoming you back in the future!

8/10 – Gut

Kelly

Gut: Zustand der Unterkunft
Our room was clean and spacious (King size bed) enough to have a cot in it. Friendly staff.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von David am 6. Mai 2024
Dear Kelly,Thank you for choosing Super 8 Bangor Maine for your recent stay, and for taking the time to leave us a review. We're thrilled to hear that you found our rooms clean, spacious, and accommodating, especially with the addition of a cot. Our team works hard to provide a comfortable and friendly atmosphere for all our guests, and we're delighted that you experienced just that.We appreciate your feedback and hope to welcome you back again soon!

8/10 – Gut

Anne

Mit dem Partner gereist
Good
Aufenthalt von 1 Nacht im Mai 2024
Antwort von David am 6. Mai 2024
Hi Anne, thank you for sharing your feedback with us. We're pleased to hear that you had a good experience at Super 8 Bangor. If there's anything we can do to make your next stay even better, please let us know. We appreciate your patronage and hope to welcome you back soon!

10/10 – Hervorragend

Oscar

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von David am 6. Mai 2024
As the manager of Super 8 Bangor, I'm thrilled to hear that you had such a positive experience during your stay! Thank you for taking the time to leave us a 5-star review on Expedia, Oscar. We're delighted that we were able to meet your expectations and provide you with a great stay. We look forward to welcoming you back again in the future!

8/10 – Gut

Nicholas

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von David am 6. Mai 2024
As the manager of Super 8 Bangor, I appreciate your feedback, Nicholas. Thank you for taking the time to share your experience. If there's anything specific you enjoyed or if there are areas where we can improve, please feel free to let us know. We're committed to ensuring all our guests have a great stay.

10/10 – Hervorragend

tabare

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
Nice place in the middle of nowhere
Aufenthalt von 1 Nacht im April 2024
Antwort von David am 28. Apr. 2024
Thank you for your positive review, Tabare! We're glad to hear that you found our location to be a nice place, even though it may feel like the middle of nowhere. Providing a comfortable and welcoming environment for our guests is what we strive for, and we're happy that we could meet your expectations. If you ever need a peaceful getaway again, we'd love to welcome you back to Super 8 Bangor. Safe travels!

10/10 – Hervorragend

James

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Property is clean and the staff is friendly. It looks like the pictures shown online. Only there one night but it was a pleasant stay.
Aufenthalt von 1 Nacht im April 2024
Antwort von David am 28. Apr. 2024
Thank you for your wonderful feedback, James! We're delighted to hear that you found our property clean, our staff friendly, and that your stay lived up to the pictures online. Providing a pleasant experience for our guests is our top priority, and we're glad we could achieve that during your stay. If you ever find yourself back in Bangor, we'd love to welcome you for another enjoyable stay at Super 8. Safe travels!

10/10 – Hervorragend

Darcy, Fredericton

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This is a great lace to stay I would definitely stay here again!
Aufenthalt von 1 Nacht im April 2024
Antwort von David am 28. Apr. 2024
Thank you so much for your glowing review, Darcy! We're thrilled to hear that you had a great stay with us and that you would choose to stay with us again. Your satisfaction is our top priority, and we look forward to welcoming you back to Super 8 Bangor in the future. If there's anything specific you loved about your stay or any suggestions for improvement, we'd love to hear them. Safe travels, and see you next time!

8/10 – Gut

Joseph

Geschäftlich gereist
Reminds me of the 70’s really needs updates and brighter rooms,staff was some right good but could improve friendly. Smile more…
Aufenthalt von 2 Nächten im April 2024
Antwort von David am 28. Apr. 2024
Thank you for sharing your feedback, Joseph. We appreciate your comments regarding our staff and take your suggestions for updates and brighter rooms seriously. We’re continuously working to enhance our guests’ experiences, and your input helps guide our efforts. Rest assured, we’ll address your concerns to ensure a more pleasant stay for all our guests. We hope to have the opportunity to welcome you back in the future and provide an improved experience.

10/10 – Hervorragend

Kelly

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I’m afraid we came in late so assessing the area were not in my agenda. The room was great except the bathtub plug did not work. However, the attendant was wonderful and had turned on heat and brought an extra blanket per a last minute email I sent, and helped get our suitcase up steps. Beds were comfortable and clean.
Aufenthalt von 1 Nacht im April 2024
Antwort von David am 28. Apr. 2024
Thank you for your feedback, Kelly! We're delighted to hear that you enjoyed your stay with us and that our attendant provided excellent service. We apologize for the inconvenience with the bathtub plug and appreciate you bringing it to our attention. Rest assured, we'll address this issue promptly to ensure it doesn't happen again in the future. We're glad you found the beds comfortable and clean, and we hope to have the opportunity to welcome you back for another great stay at Super 8 Bangor in the future!

8/10 – Gut

Constance

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Rooms were quiet, clean and comfortable. The complimentary breakfast "bag" was excellent with lots of healthy choices.
Aufenthalt von 1 Nacht im April 2024
Antwort von David am 25. Apr. 2024
Dear Constance,Thank you for sharing your feedback following your recent stay at Super 8 Bangor. We're delighted to hear that you had a positive experience with us!It's wonderful to know that you found our rooms quiet, clean, and comfortable. Providing a relaxing environment for our guests is one of our main priorities, so we're thrilled that you had a restful stay. We're also glad to hear that you enjoyed our complimentary breakfast "bag" and appreciated the variety of healthy choices available.Your kind words mean a lot to us, and I'll be sure to share your feedback with our team. We're grateful for your support and hope to have the pleasure of welcoming you back for another enjoyable stay soon.If there's anything more we can do to enhance your experience in the future, please don't hesitate to reach out.Warm regards,

8/10 – Gut

elaine

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Shared parking lot with another hotel.
Aufenthalt von 1 Nacht im April 2024
Antwort von David am 24. Apr. 2024
Dear Elaine, Thank you for sharing your experience at Super 8 Bangor! We appreciate your feedback and are glad to hear that you found the shared parking lot with another hotel to be convenient. If there’s anything else you’d like to mention or if you have any suggestions for improvement, please feel free to let us know. We value your input and hope to welcome you back again soon!

8/10 – Gut

Maryann

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great value for the price. This is an older motel/hotel. Beds are comfortable with quality linens and towels, Room clean with microwave and mini fridge. Window heating unit is loud but efficient. Staff is friendly. Grab and go breakfast is generous with many choices. No restaurants close by except Dunkin Donuts. Exceeded my expectations!
Aufenthalt von 3 Nächten im April 2024
Antwort von David am 22. Apr. 2024
Dear Maryann,Thank you for taking the time to share your feedback with us. We are delighted to hear that you had an enjoyable experience during your recent stay at Super 8 Bangor.We are thrilled that you found our accommodations to be of great value, and we appreciate your kind words regarding the comfort of our beds, the cleanliness of our rooms, and the efficiency of our amenities such as the microwave and mini fridge. It's fantastic to hear that our grab and go breakfast exceeded your expectations with its generous selection.Your compliments about our friendly staff are truly appreciated, and we will be sure to pass along your kind words to the team. We strive to provide exceptional service to all of our guests, and we are glad that our team made a positive impression on you.We apologize for any inconvenience caused by the noise from the window heating unit. We will certainly look into this matter to ensure that our guests' comfort is not compromised in the future.Thank you for choosing Super 8 Bangor for your accommodation needs, and we look forward to welcoming you back on your next visit to the area.Best Regards,

2/10 – Ungenügend

Arthur

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I was in the building for about 5 minutes, and had to say I could not stay there. Awful smell. They wanted a $15.00 early check in fee. The breakfast was a grab and go bag. Staff was not friendly. I would not recommend this motel to anyone, and feel sorry for the people who have to stay there. We were charged for the room even though we did not stay.
Aufenthalt von 1 Nacht im April 2024
Antwort von David am 20. Apr. 2024
As the manager of Super 8 Bangor, I'd like to extend my sincerest apologies for the experience you had during your recent visit. Your feedback is incredibly valuable to us as we strive to provide exceptional service to all our guests.I am truly sorry to hear about the issues you encountered, including the unpleasant smell, the early check-in fee, the grab-and-go breakfast, and the perceived lack of friendliness from our staff. This is not the standard of service we aim to deliver, and I assure you that we take your comments very seriously.Regarding the early check-in fee, I apologize for any inconvenience this may have caused. We will review our policies to ensure they align with the expectations and needs of our guests.As for the breakfast offering, we understand the importance of starting the day right, and I regret that our grab-and-go option did not meet your expectations. We will reassess our breakfast options to provide a more satisfying experience for our guests.Furthermore, I want to address the billing concern. Please rest assured that we will investigate this matter thoroughly and take appropriate action to rectify any discrepancies in charges.We appreciate your honesty and constructive criticism, as it helps us identify areas for improvement. I hope you will consider giving us another chance to exceed your expectations on your next visit to Bangor. Once again, I apologize for the inconvenience and thank you for bringing these matters to our attention.Sincerely,

4/10 – Schlecht

Stephen

Verbesserungswürdig: Personal & Service und Ausstattung
The staff was efficient and courteous. The bed was worn out and lumpy. The shower was only warm for about 2 minutes. I had to rinse off with freezing water.
Aufenthalt von 1 Nacht im April 2024
Antwort von David am 13. Apr. 2024
Dear Stephen,Thank you for sharing your recent experience at our Super 8 Bangor Maine. We appreciate your kind words about our staff's efficiency and courtesy.However, I am genuinely sorry to hear about the issues you encountered with the bed and shower during your stay. Your comfort and satisfaction are our top priorities, and it's disappointing to learn that we fell short in providing you with a comfortable and enjoyable experience.Please know that we take your feedback seriously, and we are actively working to address these concerns to ensure that they are not repeated in the future. We are investigating the condition of the bed and the water temperature in the shower to make necessary improvements.We value your business and hope to have the opportunity to welcome you back for a much-improved experience in the future.Sincerely,

4/10 – Schlecht

marcia

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Whole property smelled like marijuana. Fridge was dirty. Disappointed in breakfast take away bag
Aufenthalt von 1 Nacht im April 2024
Antwort von David am 13. Apr. 2024
Dear Marcia,Thank you for sharing your feedback following your recent stay at our Super 8 Bangor Maine location.I apologize for the inconvenience you experienced due to the smell of marijuana on the property and the cleanliness of the fridge in your room. Maintaining a clean and comfortable environment is a priority for us, and we regret that we fell short of your expectations in this regard.Additionally, I'm sorry to hear that you were disappointed with the breakfast take-away bag provided. We strive to offer a satisfying breakfast experience to all our guests, and your feedback will be used to improve our offerings.Please be assured that we take your comments seriously, and we are taking steps to address these issues to prevent recurrence in the future. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for a more enjoyable stay.Warm regards,

8/10 – Gut

Marilee

Aufenthalt von 1 Nacht im März 2024
Antwort von David am 11. Apr. 2024
Dear Marilee,Thank you for choosing to stay with us at Super 8 Bangor! We appreciate your feedback and are glad to hear that you had a positive experience overall. If there were any specific aspects of your stay that you particularly enjoyed or if there's anything we can do to improve and earn that fifth star next time, please let us know. We look forward to welcoming you back in the future!Best regards,

10/10 – Hervorragend

alexandra

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This was a very convenient stay. The room was pleasant, quiet though near the highway, there was a frig, microwave, coffee maker, comfortable beds, variety of pillows, good lighting and a huge TV and a guest laundry facility. The staff was cheerful, helpful, welcoming. And there was a really nice grab and go breakfast, enough to also make a light lunch on the road- coffee, juice, eggs, pastries, energy bars, savory snack pack. Definitely would look forward to staying there again.
Aufenthalt von 2 Nächten im April 2024
Antwort von David am 11. Apr. 2024
Dear Alexandra,Thank you so much for taking the time to share your feedback regarding your recent stay with us here at Super 8 Bangor! We're thrilled to hear that you found your stay to be very convenient and enjoyable.We're glad that you appreciated the amenities in your room, including the fridge, microwave, and coffee maker, as well as the comfortable beds and variety of pillows provided for your comfort. Our team takes great pride in ensuring that our guests have everything they need for a pleasant stay, and it's wonderful to hear that our efforts were noticed.We're also delighted that you found our grab and go breakfast to your liking. Providing a variety of options for our guests to enjoy on-the-go is something we strive for, and we're pleased to hear that you found it convenient and satisfying.Our staff works hard to create a welcoming and cheerful atmosphere for all of our guests, so we're thrilled to hear that you found them to be helpful and accommodating during your stay.We truly appreciate your kind words and recommendation, and we would be delighted to welcome you back for another stay in the future. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.Warm regards,

8/10 – Gut

Willa

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent customer service. Comfortable bed -got a great night's sleep.
Aufenthalt von 1 Nacht im April 2024
Antwort von David am 10. Apr. 2024
Dear Willa,Thank you for choosing to stay with us at Super 8 Bangor and for taking the time to share your feedback. We are delighted to hear that you had an excellent experience with our customer service and that you found our beds comfortable, resulting in a great night's sleep.Ensuring our guests' comfort and satisfaction is our top priority, and it's rewarding to know that we were able to meet your expectations during your stay. We appreciate your kind words and will continue to strive for excellence in providing exceptional service and accommodations to all our guests.If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back to Super 8 Bangor on your next visit to the area.Warm regards,

6/10 – Okay

Laurie, Whitinsville

Aufenthalt von 2 Nächten im April 2024
Antwort von David am 6. Mai 2024
Thank you for sharing your feedback, Laurie. We appreciate your input and are always looking for ways to improve. If you have any specific concerns or suggestions, please feel free to reach out to us directly.

6/10 – Okay

James

Gut: Personal & Service
Aufenthalt von 1 Nacht im April 2024
Antwort von David am 10. Apr. 2024
Dear James,Thank you for taking the time to share your feedback regarding your recent stay at our Super 8 Bangor hotel. We value all feedback as it helps us to continually improve our services and facilities.We're glad to hear that you chose to stay with us during your time in Bangor. However, we understand that there may have been aspects of your experience that didn't meet your expectations, as indicated by your rating of 3 out of 5.We would greatly appreciate it if you could provide us with more specific details about your stay, including any areas where you feel we could have improved. Your insights are incredibly valuable to us as we strive to create the best possible experience for all our guests.Please feel free to reach out to us directly with any additional feedback or concerns you may have. Our team is dedicated to ensuring that each guest has a comfortable and enjoyable stay, and we would welcome the opportunity to address any issues you may have encountered.Thank you again for choosing to stay with us, and we hope to have the chance to welcome you back in the future for an even better experience.Best regards,

8/10 – Gut

Donna

Gut: Personal & Service und Zustand der Unterkunft
Great location for us as we were traveling south and it is just off the highway. Had a grab and go breakfast with its lots of snacks to take on the road. The fan in our room was really loud but the room heated up quickly. The bedding and towels were clean but definitely low budget. Bed was comfortable. Would stay here again. Not fancy but suited our needs.
Aufenthalt von 1 Nacht im April 2024
Antwort von David am 10. Apr. 2024
Dear Donna,Thank you for taking the time to share your feedback regarding your recent stay at Super 8 Bangor. We're delighted to hear that our convenient location near the highway was beneficial for your travels, and that you appreciated our grab-and-go breakfast option with a variety of snacks for the road.We sincerely apologize for any inconvenience caused by the loud fan in your room. Your comfort is of utmost importance to us, and we'll make sure to address this issue promptly to ensure a more pleasant experience for our future guests.We're glad to hear that despite the minor issues, you found our bedding comfortable and our accommodations suitable for your needs. Providing a comfortable and affordable stay is our top priority, and we're thrilled that you would consider staying with us again.Thank you for choosing Super 8 Bangor, and we look forward to welcoming you back for another pleasant stay in the future.Warm regards,

6/10 – Okay

Deborah, West Springfield

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Pictures showed a dining area and we got a brown bag breakfast. The hotel across the way in shared parking lot housed homeless. Lots of commotion.
Aufenthalt von 1 Nacht im März 2024
Antwort von David am 10. Apr. 2024
As the manager of Super 8 Bangor, I sincerely apologize for the discrepancies between the pictures you saw and the actual experience you had during your stay. Providing a pleasant and comfortable stay for all our guests is our top priority, and it's disheartening to hear that we fell short of your expectations.Regarding the breakfast, I'm sorry that the brown bag breakfast did not meet your expectations. We will certainly review our breakfast offerings to ensure they align more closely with what is advertised.As for the situation with the neighboring hotel, we understand the importance of maintaining a safe and peaceful environment for all our guests. We will work with the appropriate authorities to address any issues related to disturbances or safety concerns in the shared parking lot area.Please know that your feedback is invaluable to us, and we will use it to make necessary improvements to enhance the overall experience for our guests. If you would like to discuss your experience further or if there's anything else we can do to make amends, please don't hesitate to contact us directly.Thank you for bringing these matters to our attention, and we hope to have the opportunity to regain your trust in the future.

8/10 – Gut

Wendy VanderWal

Gut: Sauberkeit und Personal & Service
The bedding was very thin and I could not find an extra blanket.
Aufenthalt von 1 Nacht im April 2024
Antwort von David am 10. Apr. 2024
Dear Wendy VanderWal,Thank you for sharing your feedback regarding your recent stay at Super 8 Bangor. We appreciate your time and value your input as it helps us improve our services.We apologize for any inconvenience you experienced with the bedding during your stay. Ensuring our guests' comfort is a top priority for us, and we regret that we fell short of your expectations in this aspect. We will address this matter promptly with our housekeeping team to ensure that adequate bedding, including extra blankets, is readily available for our guests in the future.We hope that despite this issue, you were able to enjoy the rest of your stay with us. Your satisfaction is important to us, and we would love the opportunity to welcome you back for a more enjoyable experience.If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to contact us directly.Warm regards,

4/10 – Schlecht

Jamie

Gut: Sauberkeit
Cleanliness was excellent but as a solo female i felt very unsafe. There were quite a few signs saying a damaged or stolen vehicle wasn't their liability which comes across as it's happened enough they got a sign. Also the part of Bangor was incredibly sketchy but that's not their fault. The staff were polite but seemed apathetic about my staying there. The key card envelope was also ripped and dirty, which was a bad first impression but I'm relieved the room was clean and of good repair.
Aufenthalt von 1 Nacht im März 2024
Antwort von David am 1. Apr. 2024
We deeply apologize for your discomfort during your stay. Your safety is paramount, and we take your concerns seriously. We'll address staff demeanor and signage issues immediately. We're glad you found our rooms clean and well-maintained. Your feedback is invaluable, and we're committed to improving. We hope to regain your trust in the future.

8/10 – Gut

Darrin

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Really enjoyed the anytime coffee and breakfast bags to go. Staff was very friendly and made you feel welcome.
Aufenthalt von 2 Nächten im März 2024
Antwort von David am 1. Apr. 2024
We're thrilled you liked our anytime coffee and breakfast to-go bags! Our team works hard to make guests feel at home, and it means a lot that you felt welcomed. Looking forward to having you back soon for more cozy mornings and friendly chats! Thanks for brightening our day with your kind words!

6/10 – Okay

Natalia

Aufenthalt von 1 Nacht im März 2024
Antwort von David am 20. Apr. 2024
Dear Natalia,Thank you for taking the time to share your feedback regarding your recent stay at Super 8 Bangor. We value your input as it helps us understand how we can better serve our guests.While I'm glad to see that your overall rating was neutral, I also recognize that there may have been aspects of your experience that fell short of your expectations. Your satisfaction is our priority, and we are committed to addressing any areas of concern to ensure that future stays meet or exceed your expectations.If you have any specific feedback or suggestions on how we can improve, please feel free to share them with us. We are always looking for ways to enhance the guest experience and appreciate your input.We hope to have the opportunity to welcome you back to Super 8 Bangor in the future and provide you with a truly exceptional stay.Warm regards,

8/10 – Gut

Trevor

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean, comfortable room, decent price, I liked the grab and go breakfast bags that were provided. Stayed here previous times in the past and have had all good experiences. Good location to access the Interstate, shopping not too far away.
Aufenthalt von 1 Nacht im März 2024
Antwort von David am 10. Apr. 2024
Dear Trevor,Thank you for choosing Super 8 Bangor for your recent stay and for taking the time to share your feedback with us. We are thrilled to hear that you found our rooms clean and comfortable, and that you appreciated the value we offer for the price.We're delighted that you enjoyed our grab-and-go breakfast bags – they're a convenient option for our guests who are on the move. It's wonderful to know that you've had consistently good experiences with us in the past as well. Providing excellent service and comfortable accommodations is always our top priority, and we're glad to have met your expectations once again.We agree that our location provides easy access to the Interstate and nearby shopping options, making it convenient for our guests to explore the area.Thank you for your kind words and for being a loyal guest of Super 8 Bangor. We look forward to welcoming you back for another pleasant stay in the future!Warm regards,

10/10 – Hervorragend

Naida

Aufenthalt von 1 Nacht im März 2024
Antwort von David am 20. Apr. 2024
As the manager of Super 8 Bangor, I want to express our sincere gratitude for your fantastic 5 out of 5 rating and glowing review! Your kind words mean the world to us and serve as a testament to the hard work and dedication of our team.We're delighted to hear that you had such a positive experience during your stay with us. Providing excellent service and ensuring our guests feel comfortable and happy is our top priority, and it's incredibly rewarding to know that we succeeded in meeting your expectations.We truly appreciate you taking the time to share your feedback on Expedia. Your support and recommendation mean a lot to us, and we couldn't be happier to have had the opportunity to host you at Super 8 Bangor.If you ever find yourself back in the area, we would be honored to welcome you as our guest once again. Please don't hesitate to reach out if there's anything we can do to make your next stay even more enjoyable.Thank you again for choosing Super 8 Bangor, and we look forward to welcoming you back soon!Warm regards,

8/10 – Gut

Shannon

Aufenthalt von 1 Nacht im März 2024
Antwort von David am 31. März 2024
**Hotel Response:**We appreciate your feedback and are glad to hear that you had a positive experience overall during your stay with us. If there are any specific aspects you feel we could improve to earn that extra star next time, please don't hesitate to let us know. Your satisfaction is our top priority, and we're committed to continually enhancing our guests' experiences. We hope to have the opportunity to welcome you back for an even better stay in the future. Thank you for choosing to stay with us!

2/10 – Ungenügend

Kendra

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
When we arrived at the Super 8 there was a police cruiser on the premises. The snow was not removed from the parking lot. I approached the officer and asked if it was safe for my family to stay at the location and he told me he wouldnt stay with his family. We left the location and found another hotel recommended by the police officer. Very disappointed that Expedia would have this location. We lost out on our money and oir child felt very nervous and unsafe.
Aufenthalt von 1 Nacht im März 2024
Antwort von David am 10. Apr. 2024
Dear Kendra,Thank you for bringing your concerns to our attention regarding your recent stay at Super 8 Bangor. We sincerely apologize for any inconvenience or discomfort you experienced during your visit.First and foremost, we take the safety and security of our guests very seriously. We understand how alarming it must have been to see a police cruiser on the premises upon your arrival. Please know that the presence of law enforcement was related to an unrelated matter and does not reflect the typical atmosphere of our hotel.We also apologize for any inconvenience caused by the snow not being removed from the parking lot. Unfortunately, we experienced unexpected weather conditions that impacted our ability to clear the snow in a timely manner. However, we are actively addressing this issue to ensure it does not recur in the future.Regarding your interaction with the police officer, we regret any discomfort it may have caused. Please understand that the officer's comments were his personal opinion and do not reflect the overall safety of our establishment. We strive to provide a secure environment for all of our guests, and we are disappointed to hear that you did not feel safe during your time with us.We appreciate your feedback and take it seriously as we continuously strive to improve our services. In light of your experience, we would like to offer you a refund for the inconvenience you encountered. Please contact our management team directly to arrange this refund.Once again, we apologize for the shortcomings you experienced during your stay. We hope you will consider giving us another opportunity to exceed your expectations in the future.Sincerely,

4/10 – Schlecht

Tara

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Sauberkeit
We arrived late and were given a room that smelled like a horse barn and the bathroom floor was dirty, we told the front desk and they moved us to another room. We have stayed here many times in the past and never had this happen. The new room we were given was clean and did not smell, maybe just an off day!
Aufenthalt von 1 Nacht im März 2024
Antwort von David am 31. März 2024
Absolutely, here's a concise, humanized response:Hey there, we're truly sorry about the mix-up with your room during your recent stay. It's definitely not the experience we want for you, especially considering you've been with us before. We appreciate you letting us know about the issue, and we're glad we could quickly sort it out and get you into a room that felt right. Your comfort means a lot to us, and we're taking your feedback seriously to ensure it doesn't happen again. Thanks for your understanding and loyalty, and we can't wait to make it up to you during your next visit.

8/10 – Gut

Kevin

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von David am 10. Apr. 2024
As the manager of Super 8 Bangor hotel, I would like to thank Kevin for taking the time to rate our establishment on Expedia. We appreciate receiving feedback from our guests as it helps us improve our services. While we're glad to see that Kevin rated us 4 out of 5, we would love to hear more about his experience to understand how we can make it a 5-star stay next time. If Kevin has any specific comments or suggestions, we encourage him to reach out to us directly so that we can address his concerns and ensure that his future stays with us exceed his expectations. Thank you again, Kevin, for choosing Super 8 Bangor, and we hope to have the opportunity to welcome you back soon.

6/10 – Okay

Deborah

Mit der Familie gereist
It was a typical reasonably priced stay. Just what we were looking for.
Aufenthalt von 3 Nächten im März 2024
Antwort von David am 31. März 2024
We're so glad to hear that our hotel met your needs perfectly! Being just what you were looking for is music to our ears. We strive to offer a comfortable stay at a fair price, and it's fantastic to know we hit the mark for you. If your adventures bring you back our way, we'd be thrilled to host you again. Thanks for choosing us, and we hope to see you again soon!

10/10 – Hervorragend

michael a

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very clean
Aufenthalt von 1 Nacht im Februar 2024
Antwort von David am 31. März 2024
Wow, thank you so much for the stellar rating! It means a lot to us. Keeping things squeaky clean is a top priority here, so we're thrilled that you noticed and appreciated our efforts. Our housekeeping team works hard behind the scenes to make sure everything sparkles just right. We'd be absolutely delighted to have you back again anytime you're in the area. Your kind words truly brightened our day!

10/10 – Hervorragend

Christopher

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Staff very friendly, room clean, bed comfortable. Unfortunately not close to anything, but the price made up for it.
Aufenthalt von 1 Nacht im März 2024
Antwort von David am 31. März 2024
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our friendly staff, clean rooms, and comfy beds contributed to a pleasant stay for you. While we understand our location might not be ideal for everyone, we're glad our competitive pricing helped offset any inconvenience. Should your travels bring you back our way, we'd love to welcome you for another great stay!

10/10 – Hervorragend

Felecia

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
The staff were beyond excellent at check in. Super friendly! Felt very safe, room was clean!
Aufenthalt von 1 Nacht im März 2024
Antwort von David. am 15. März 2024
Hello Felecia ,Thanks for taking time to review us, Thank you for your kind words! We're delighted to hear that you had an excellent check-in experience with our staff and felt safe during your stay. Maintaining a clean environment is a top priority for us, and we're thrilled that you found your room to be clean and comfortable. We appreciate your feedback and hope to welcome you back again soon!

8/10 – Gut

Sebastian

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im März 2024
Antwort von David am 10. Apr. 2024
Thank you for sharing Sebastian's rating. We appreciate the feedback and the 4 out of 5 rating given on Expedia. If there are any specific aspects of your experience that you would like to share or if there are any improvements you think we could make, please don't hesitate to let us know. Your feedback helps us to continually enhance our services for all our guests. We hope to have the opportunity to welcome you back in the future.

10/10 – Hervorragend

Vidhya, Somerville

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von David am 31. März 2024
Wow, thank you for the perfect score! We're absolutely thrilled to hear that you had such a wonderful experience during your stay with us. Your satisfaction is our top priority, and it's incredibly rewarding to know that we hit the mark for you. We're grateful for your support and hope to have the pleasure of welcoming you back for another fantastic stay in the future. Safe travels until then!

10/10 – Hervorragend

Josephine

Gut: Sauberkeit
Aufenthalt von 1 Nacht im März 2024
Antwort von David am 31. März 2024
**Hotel Response:**Thank you so much for the perfect rating! We're thrilled to hear that you had a fantastic experience during your stay with us. Your satisfaction is our top priority, and we're delighted that we could provide you with a memorable stay. We truly appreciate your support and hope to have the pleasure of welcoming you back for another wonderful stay in the future. Safe travels until then!

10/10 – Hervorragend

Burlene

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff was very friendly and the rooms were clean
Aufenthalt von 2 Nächten im März 2024
Antwort von David am 28. März 2024
We're thrilled to hear that you had such a positive experience with our friendly staff and clean rooms! Providing a welcoming atmosphere and maintaining cleanliness are top priorities for us, and we're delighted that we succeeded in making your stay enjoyable. Our team works hard to ensure that every guest feels comfortable and well taken care of, so it's wonderful to receive feedback like yours. Thank you for choosing to stay with us, and we look forward to welcoming you back for another fantastic visit!

10/10 – Hervorragend

Wengleiman

Aufenthalt von 2 Nächten im März 2024
Antwort von David am 31. März 2024
**Hotel Response:**Thank you so much for the perfect rating! We're thrilled that you had such a wonderful experience during your stay with us. Your satisfaction is our ultimate goal, and it's incredibly rewarding to know that we hit the mark for you. We truly appreciate your support and hope to have the pleasure of welcoming you back for another fantastic stay in the future. Safe travels until then!