Suite | Individuell dekoriert, individuell eingerichtet, kostenloses WLAN
Verfügbarkeit prüfen

Bewertungen von Zimbali suites

3.5 out of 5
Zimbali suites
5 Cork Wood, Douglas Crowe Drive, Ballito, KwaZulu-Natal

Bewertungen

6,6
7 von insgesamt 32 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
8 von insgesamt 32 Gästebewertungen haben eine Bewertung von 8 - Gut" "
6 von insgesamt 32 Gästebewertungen haben eine Bewertung von 6 - Okay" "
7 von insgesamt 32 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
4 von insgesamt 32 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7,0/10

Sauberkeit

6,2/10

Personal & Service

9,0/10

Ausstattung

7,2/10

Zustand der Unterkunft

8,0/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Martha

Mit einer Gruppe gereist
Gut: Sauberkeit und Komfort des Zimmers
Aufenthalt von 3 Nächten im Februar 2024

2/10 – Ungenügend

Ruvimbo

Verbesserungswürdig: Sauberkeit und Komfort des Zimmers
Aufenthalt von 2 Nächten im Dezember 2023

8/10 – Gut

Clinton

Gut: Sauberkeit und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2023
Antwort von Rag am 18. Nov. 2023
Thank you for your feedback which is greatly appreciated

4/10 – Schlecht

Kericia

Aufenthalt von 2 Nächten im Juli 2023

8/10 – Gut

Molefe

Geschäftlich gereist
Gut: Ausstattung und Zustand der Unterkunft
Very friendly and efficient service.
Aufenthalt von 2 Nächten im August 2023
Antwort von Rag am 28. Aug. 2023
Thank you for your review. We are delighted to know that youve enjoyed your stay with us. We look forward to having you again.

2/10 – Ungenügend

Munyaradzi

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft

10/10 – Hervorragend

Nonhlanhla

Aufenthalt von 1 Nacht im April 2022
Antwort von Rags am 27. Apr. 2022
Thank you for your feedback, we glad you enjoyed your short stay with us

2/10 – Ungenügend

Gonaseelan

Mit der Familie gereist
Would need to be desperate to stay here again
Probably one of my worst check in experience ever. The communication, the reluctance to assist and just don’t care attitude of hospitality workers seems shocking.
Aufenthalt von 3 Nächten im März 2022
Antwort von Rags am 14. März 2022
Thank you for your feedback, the manager had addressed the problem you experienced at the point of entry with you, which was due to an error with the name on the guest list, it was rectified immediately.

6/10 – Okay

Ayanda

Not so good as before, some areas where closed, they was no light on our pool Suite
Aufenthalt von 2 Nächten im März 2021
Antwort von Rag am 18. Mai 2021
We are Sorry that Some of the areas were closed due to covid.

4/10 – Schlecht

Verifizierter Reisender

Mit der Familie gereist
Verbesserungswürdig: Komfort des Zimmers
What a joke!
We spent a family weekend here, with 2 couples sharing a 2 bed, 2 bath suite. The rooms were clean but very poorly equipped - remote controls didn’t work, there was no patio furniture & only one 2 seater couch for a 4 sleeper unit, hardly any crockery and glasses on the kitchen & whatever they was was from odd sets! Also no bedside lamps in bedrooms, threadbare towels and a light that shone all night outside the 2nd bedroom with no blind to block out the light. We didn’t sleep a wink until it went off with a timer at 5am. To top it all, there is no service directory and no telephone to call somebody in charge to get help. The general line which we googled was not answered when we called. There could have been a fire and nobody from “Management” would have been reachable!! What a joke!!
Aufenthalt von 2 Nächten im März 2021
Antwort von Rag am 23. März 2021
Thank you for your review. We apologize for the inconvenience you have been caused during your stay. We have addressed your concerns with the relevant departments.

6/10 – Okay

panayiota

Mit der Familie gereist
Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2020
Antwort von Rags am 9. März 2020
Thank you for your review which is greatly appreciated and helps with improving our service levels

8/10 – Gut

Denver

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
comfy
I was at first concerned after reading reviews however as a family of 4 we were very happy and comfortable in room 104. Very neat and clean, everything you could need. My kids loved it. thank you
Aufenthalt von 2 Nächten im Februar 2020
Antwort von Rags am 3. März 2020
Thank you for your review. We are delighted to hear that you and your family have enjoyed your stay with us

6/10 – Okay

Verifizierter Reisender

Gut: Personal & Service
Verbesserungswürdig: Komfort des Zimmers
I booked a room with a queen bed. The day before my date I received a call from a lady who asked to move us to another room coz the couple that was suppose to vacate extended. I said it is ok provided it is a similar room. she said it is bigger. I got to the room we found a double bed in one room and a 2 twin beds in another room. Honestly, it don't make sense to me that her idea of bigger is two separate rooms. i didnt have time to call her cos I was there for a function and I was already late.
Aufenthalt von 1 Nacht im Februar 2020
Antwort von Ragini am 17. Feb. 2020
Thank you for your feedback. Our apologies for the misunderstanding. Had you called us, we would have gladly moved you to the original room you booked.

4/10 – Schlecht

Robbie

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Februar 2020
Antwort von Ragini am 17. Feb. 2020
Thank you for your review. As advised during your stay, the dstv is on a hotel package with limited channels.

10/10 – Hervorragend

Oomraj

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
it was amazing - had booked another night because of it beigng so good would i receive the addition rewards on my profile
Aufenthalt von 2 Nächten im Februar 2020
Antwort von Ragini am 17. Feb. 2020
Thank you for your feedback. We are so pleased that you enjoyed your stay with us and as always, we looking forward to hosting you on your next visit

4/10 – Schlecht

Sanjay

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Supposedly a 5-star stay was more like a 2-3 Stay
Not so good: Receptionist was awol for about 10 mins on arrival. Had to wait to check-in. During our stay receptionist was difficult to find at the desk, mostly unavailable. New receptionist, unable to provide sufficient information about resort facilities. One toilet in the room not working, no maintenance people available to repair for the duration of our stay. No soap or toiletries provided in the room. Found spiders in the bed. Supposedly a 5-star stay was very dissappointing indeed. More like 2-3 star
Aufenthalt von 1 Nacht im Januar 2020
Antwort von Ragini am 13. Jan. 2020
Thank you for your valued feedback which is much appreciated. The receptionist had a query which she was addressing at the time of your checkin so she did not "awol". You advised on Saturday evening that one of the 2 toilets was not operational and we offered you the use of another suite bathroom which you agreed and had used. There was an oversight with the soaps however this was provided to you after you mentioned that you didnt have. We were not aware of any spiders in the suite and will look into your concern. Prior to your arrival on Saturday, we had 3 sets of guests who booked the suite on different dates and we did not receive any complaints of the toilet or any other issues. Once again, we thank you for your feedback.

10/10 – Hervorragend

skhumbuzo

Aufenthalt von 3 Nächten im Dezember 2019

6/10 – Okay

Adele

Aufenthalt von 3 Nächten im Dezember 2019

8/10 – Gut

Ngwako

Mit der Familie gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Lovely venue but the service was disappointing. No information was given out at check in on activities and amenities. There was connection issues with our dstv and towels are not changed daily
Aufenthalt von 3 Nächten im Dezember 2019
Antwort von Ragini am 13. Jan. 2020
Thank you for your valued feedback. Your confirmation letter stipulated that towels are changed every alternate day and if you required a towel change on a "non change" day, you needed to request in advance.

8/10 – Gut

Prisca

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im August 2019
Antwort von Ragini am 5. Sept. 2019
Thank you for your feedback which is greatly appreciated. We are glad that you enjoyed your stay

6/10 – Okay

Lesetja

Gut: Sauberkeit
Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
terrible Zimbali Suite Room 319
It was terrible Zimbali Suite Room 319. The window in the bedroom had no blinds. The night shift guys gave us a salotape to close the window using a towel. 2. During booking we chose a Queen bed but the room had a double bed essentially they conned us. We want our money back. 3. The DSTV switched off while we were watching. Lastly we could not use the iron board because the holder underneath was broken.
Aufenthalt von 1 Nacht im August 2019

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Numero uno
It was good we enjoyed our stay
Aufenthalt von 2 Nächten im Juni 2019
Antwort von Ragini am 6. Juli 2019
Thank you for your feedback. We are delighted that you enjoyed your stay with us.

2/10 – Ungenügend

Lufuno

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
The place did not look anything close to internet advert. Too expensive and horrible furniture. I will or stay there again.
Aufenthalt von 2 Nächten im Juni 2019
Antwort von Platinum am 6. Juli 2019
We are sorry to hear that you didnt enjoy your stay . We will look at ways to improve.

6/10 – Okay

AB

Gut: Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Sauberkeit und Personal & Service
I had no kids for the pots and my room was not cleaned accordingly
Aufenthalt von 2 Nächten im April 2019
Antwort von Indran am 10. Apr. 2019
Thank you for addressing your concerns with us. We will make every effort to rectify the issue.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im April 2019
Antwort von Indran am 10. Apr. 2019
Thank you for your valuable feedback which is greatly appreciated.

4/10 – Schlecht

sibongile

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Disaster at Room 319 Zimbalo Suites
Room 319 Zimbali suites was a disaster, the room had no towels and the bedroom has no curtains or blinds
Aufenthalt von 1 Nacht im März 2019
Antwort von Platinum am 30. Apr. 2019
Thank you for addressing your concerns with us. We have made contact with the relevant departmental heads to rectify your concerns

4/10 – Schlecht

Verifizierter Reisender

Verbesserungswürdig: Personal & Service
DISSAPOINTED CUSTOMER
The service was very poor.they were very unorganized.bathroom was not clean. No tissue paper was provided. Hotel stuff were most unfriendly and not helpful. The only nice lady was the 1 from the suites reception.was getting sent from 1 person to the next to get towels and then was told towels were not provided. Facilities that could be used were not clearly mentioned. Overall just a mediocre place because nothing was easily accessible.very disappointed for an international travel. This place needs alot of planning before hand, not what a vacation should be. Would not recommend to my friends and family.not enough entertainment for kids. What's the use of the beach if you cannot swim in the ocean.shuttle service was horrible.
Aufenthalt von 2 Nächten im Januar 2019
Antwort von Platinum am 12. Jan. 2019
We are sorry to learn of your discomfort during your stay. The hotel is a separate entity from the suites. We have addressed your concerns with our respective members of staff and would like to extend our sincere apology for the inconvenience you have been caused

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Best short holiday ever
My stay with my family was amazing .Enjoyed the quietness and ambiance of the place .Our stay was short most definitely will go for 1 day or 2 more in the future.
Aufenthalt von 1 Nacht im Dezember 2018
Antwort von Platinum Destinations am 13. Dez. 2018
We are so glad to know that you enjoyed your short stay with us and as always, we look forward to hosting you on your next stay

10/10 – Hervorragend

Sireshan

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2018
Antwort von Ragini am 16. Nov. 2018
Thank you for choosing our property, we are pleased that you enjoyed your short stay and looking forward to hosting you on your next visit

8/10 – Gut

Clayton

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent
Aufenthalt von 1 Nacht im Oktober 2018
Antwort von Ragini am 16. Nov. 2018
Thank you for choosing our property, we are pleased that you enjoyed your short stay and looking forward to hosting you on your next visit

10/10 – Hervorragend

Raymond

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
My wife's birthday celebrations
My experience was excellent in that I will recommend this suite to my friends, work colleagues and family members.
Aufenthalt von 2 Nächten im Mai 2018
Antwort von Ragini am 22. Juni 2018
Good day We are so pleased that you enjoyed your short stay with us. As always, we will be delighted to host you on the next visit.

4/10 – Schlecht

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Zimbali suites
Horrible experience. Unhygenic conditions especially worsened by the fact that we were travelling with two infants. Cleaning staff in no uniform nor any formal training. Little to No wifi available. No phone signal. Unclean towels and bed sheets. Floor mats thrown on top of baby towels. Outside veranda brom used to sweep carpets! Unhelpful and curt hotel staff. Gold carts seen being misused to transport certain female guests to and fro instead of being useful. (We got stuck at the bb club with an elderly person and two babies) as a result of no golf cart coming when called. Instead returned to find all carts in use busy transporting female guests to and fro) Swimming pool in a filthy unhygenic state.I
Aufenthalt von 4 Nächten im Januar 2018