We appreciate your feedback and positive comments about our hotel. We're delighted to hear that you enjoyed the atmosphere of the ancient capital and that we met your expectations.We completely understand your concerns regarding navigating a medieval city. We do our best to assist our guests in their arrival by sending an automated email with a city map and directions 24 hours before their arrival. However, we value your suggestions and will certainly consider improving the signage within the city itself to help our guests navigate more easily, while preserving the charm of the medieval landscape.Your input is valuable, and we will seek ways to better assist our guests in reaching our hotel hassle-free, even during nighttime. We look forward to welcoming you again in the future, and we will continue working to make your stay even more enjoyable. Please don't hesitate to contact us if you have any more ideas or specific needs for your next visit. Thank you once again for choosing our hotel.

We appreciate your choice of our establishment and for sharing your experience. We're thrilled to learn that you enjoyed the location of our hotel, which allowed you to easily explore churches, museums, and enjoy excellent restaurants nearby.We understand that finding the hotel can sometimes be a challenge, but we're glad you found the parking instructions straightforward and helpful. Our goal is to make our guests' stay as enjoyable and hassle-free as possible.We hope to see you again in the future, and please don't hesitate to reach out if you need further information or have any special requirements for your next visit. Thank you once again for choosing our hotel.

Bonjour Beatriz,Thank you for choosing to stay at Garlande and for sharing your experience. We are delighted to hear that you enjoyed the hotel's central location, close to many shops and restaurants.We understand that parking can be a concern for our guests. Unfortunately, due to our central location in an area where cars are not permitted, the nearest parking is a 7-minute walk away. We make every effort to provide this information clearly during the booking process so that our guests can take it into consideration.We are glad to know that we could assist you with restaurant recommendations and that you had a pleasant stay. We appreciate your feedback regarding the absence of an elevator, but the historical nature of the building makes it impossible to install one, and this affects the placement of rooms on the third floor. We are always ready to assist our guests with their luggage and accommodate their preferences for lower floors when possible.We hope to have the pleasure of welcoming you back to Garlande in the future, and please feel free to contact us if you have any specific needs for your next visit. Thank you again for choosing our establishment.

Bonjour, Naturalmente, siamo spiacenti di apprendere che la tua esperienza non ha soddisfatto le tue aspettative. Desideriamo sinceramente che tu possa fornirci maggiori dettagli sugli aspetti specifici della stanza di cui non eri soddisfatto. Il tuo feedback è estremamente prezioso per noi in quanto ci consentirà di identificare le aree che necessitano di miglioramenti e adottare le misure necessarie per garantire ai nostri futuri clienti un'esperienza più soddisfacente. Vi ringraziamo in anticipo per il vostro contributo al miglioramento dei nostri servizi.