Außenbereich

Bewertungen von The Westin Atlanta Airport

4 out of 5
The Westin Atlanta Airport
4736 Best Road, College Park, GA

Bewertungen

8,2

Sehr gut

702 von insgesamt 1261 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
213 von insgesamt 1261 Gästebewertungen haben eine Bewertung von 8 - Gut" "
135 von insgesamt 1261 Gästebewertungen haben eine Bewertung von 6 - Okay" "
81 von insgesamt 1261 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
130 von insgesamt 1261 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,6/10

Sauberkeit

8,4/10

Personal & Service

8,4/10

Ausstattung

8,4/10

Zustand der Unterkunft

8,6/10

Umweltfreundlichkeit

Bewertungen

2/10 – Ungenügend

Robert

Mit dem Partner gereist
Gut: Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit
Booked because of the legendary Westin bed but the AC wasn’t working and after having called the front desk to make sure the settings were correct, it was miserably hot with. I sleep. For context, the temperature was set on the lowest setting, 60 degrees.
Aufenthalt von 1 Nacht im Mai 2024

8/10 – Gut

Mikeyla

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I loved the location , price and staff only thing i will change is the prices for the food or change the food options. The price and taste did not add up and i just wish the pool was more open without all the trees so the sun can get in. Very nice hotel i will be returning.
Aufenthalt von 3 Nächten im Mai 2024

10/10 – Hervorragend

Jonathan

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good property. Renovated. Good staff and good food options too!!
Aufenthalt von 2 Nächten im Mai 2024

8/10 – Gut

Maria

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very clean property.
Aufenthalt von 2 Nächten im Mai 2024

4/10 – Schlecht

Susan

Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024

2/10 – Ungenügend

Ronald, Roch

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
It took over half an hour to check in. The employee running the little store is rude. They allowed 4 airline attendants to cut the line. The staff could be better for such a nice hotel!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Ray am 24. Mai 2024
On behalf of the entire staff we sincerely apologize for the inconvenience. The hotel has a contract with the airlines that allows for immediate check -in. They have a short layover in the hotel, and it is important that they get as much rest as possible before their next flight.

10/10 – Hervorragend

Joel

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It is a hotel.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Ray am 24. Mai 2024
On behalf of the staff at the Westin Atlanta Airport, we "Thank You" for staying with us. Hope to welcome you back the next time your travels bring you to Atlanta.

10/10 – Hervorragend

Sarah

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very clean and great service. Restaurant was good.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Ray am 23. Mai 2024
Thank you for staying at The Westin Atlanta Airport. We appreciate your business and hope to welcome you back in the near future.

6/10 – Okay

RICHARD, Vestavia

Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Close to airport. Front desk staff was adequate but not as good as would hope for at Westin.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Ray am 23. Mai 2024
Thank you so much for staying with us. On behalf of the entire staff, we appreciate your business and hope to welcome you back soon.

8/10 – Gut

Sarah

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice hotel, comfortable beds!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Ray am 22. Mai 2024
Thank you for staying at The Westin Atlanta Airport. We appreciate your business and hope to welcome you back soon.

6/10 – Okay

Keiristin

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
The best part of the hotel experience was valet. All the attendants were helpful. However the front desk attendants were not has helpful sending mixed information. When I checked in one person told me “one breakfast voucher” was for two people to find out it was for one..House keeping did not clean the room and needed to ask for extra towels.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Ray am 20. Mai 2024
Thank you for staying with us. On behalf of the staff, we apologize for the confusion with the breakfast voucher. We appreciate your business and hope to welcome you back soon.

6/10 – Okay

Ivan

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I do have to say the hotel is beautiful and the staff very friendly! But the first night we got there hungry and I ordered a chicken noodle soup, I wouldn’t mind paying what I did because the flavor was excellent, but it was just a broth with a couple pieces of carrot and no chicken. I would have preferred that they are honest and tell us that they don’t have anymore! I also ordered a very delicious drink full of ice, maybe 3 sips and it was done, for $14.50 cents at least it could have been a bigger glass with less ice.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Ray am 20. Mai 2024
Thank you for taking the time to write a review of the hotel. We sincerely appreciate your feedback and we will address these issues with the staff immediately.

8/10 – Gut

Jamila, East Point

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great checking and checkout of experiences with Taha and team! Bathroom’s tub light in 834 flickers and needs Engineering’s attention. Pool was a great place for kids/families during the afternoon. Hiccup with self parking call attendant when confirming I already checked out and isn’t
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Ray am 20. Mai 2024
Thank you for taking the time to let us know the issues that you experienced, we will have engineering check out room 834 today. We appreciate your business and hope to welcome you back soon.

8/10 – Gut

RAFAEL

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
My only complain was the clogged bathroom drain.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Ray am 20. Mai 2024
On behalf of the entire staff, we thank you for staying with us. We appreciate the regarding the clogged drain. Would you happen to remember the room number? Thank You.

8/10 – Gut

Jose

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great service
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Ray am 20. Mai 2024
Thank you for staying at The Westin Atlanta Airport. on behalf of the entire staff, we appreciate your business and hope to welcome you back the next time your travels bring you to Atlanta.

10/10 – Hervorragend

LKita

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I would stay again
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Ray am 17. Mai 2024
Thank you for staying at The Westin Atlanta Airport. We sincerely appreciate your business and hope to welcome you back soon.

10/10 – Hervorragend

Michael

Mit dem Partner gereist
Gut: Ausstattung
Clean and update property with a friendly staff
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Ray am 17. Mai 2024
On behalf of the staff at the Westin Atlanta Airport, we "Thank You" for your business. We hope to welcome you back the next time you travels bring you to Atlanta.

10/10 – Hervorragend

Curt

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Ray am 17. Mai 2024
Thank you for staying at The Westin Atlanta Airport. There are many hotel options in the airport area, and we are delighted that you chose Westin.

10/10 – Hervorragend

Alvernon

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Excellent and will return.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Ray am 15. Mai 2024
Thank you for staying at The Westin Atlanta Airport. We appreciate your business and the nice comments. Hope to welcome you back the next time your travels bring you to Atlanta.

2/10 – Ungenügend

Jon

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
My wife and I planned to travel together but I got bumped from my flight. I told her to go on and check in without me. The Westin Atlanta airport would NOT allow her to check in even after I called Expedia and had her added to the reservation. The front desk staff were rude and disrespectful, to say the least
Aufenthalt von 1 Nacht im April 2024
Antwort von Ray am 14. Mai 2024
On behalf of the hotel staff, we sincerely apologize for the inconvenience and rude behavior. That is unacceptable. However, it is the policy of this hotel and most hotels to only allow the person whose name is on the reservation to check in for security reasons.

10/10 – Hervorragend

Allison

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Restaurant staff- Herold and Thomas were excellent. Aditi at the front desk also efficient and helpful.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Ray am 14. Mai 2024
On behalf of the entire staff here at The Westin Atlanta Airport, we " Thank You" for the nice comments. We will be sure to pass the on to Herold and Thomas. We hope to welcome you back soon.

10/10 – Hervorragend

Rocxi

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great Stay
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Ray am 13. Mai 2024
On behalf of the staff at The Westin Atlanta Airport, we "Thank You" for your business. Hope to welcome you back soon.

6/10 – Okay

Beverley, Jacksonville

Verbesserungswürdig: Sauberkeit und Personal & Service
Spots on chairs and carpet. Cleanliness could be better. Sink had water slowly retained
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Ray am 13. Mai 2024
On behalf of the staff, we sincerely apologize for the cleanliness issue you experienced. Would you happen to remember the room number? Thank you.

10/10 – Hervorragend

Jason

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice and convenient
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Ray am 13. Mai 2024
Thank you for staying at The Westin Atlanta Airport. We appreciate your business sand hope to welcome you back in the near future.

10/10 – Hervorragend

Giannella

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Super convenient as it is close to the airport
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Ray am 13. Mai 2024
Thank you for staying at The Westin Atlanta Airport. We sincerely appreciate your business and hope to welcome you back the next time your travels bring you to Atlanta,

6/10 – Okay

Jennette

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Ray am 13. Mai 2024
On behalf of the staff, we apologize that you were not happy with your stay. Were there any specific issues that you experienced that we could address with our team? Thank you.

6/10 – Okay

Lauren

Noisy, thin walls between rooms. Heard every word of the neighboring room.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Ray am 9. Mai 2024
On behalf of the staff, we apologize that you did not have a great stay. We appreciate your feedback as well as your business.

6/10 – Okay

Valdelicio

Gut: Sauberkeit
Purchasing items from the convenience store by the Front Desk proved to be inconvenient as the limited staff at the Front Desk had to handle a long line of travelers trying to check in. Another long line forming at the convenience store. One guest had to ask if he "should leave without paying", as he had waited for more than 30 minutes (I waited about the same only because I absolutely needed the item I was trying to purchase). The bar/lounge in the lobby was the only good thing about this place! The staff was courteous and the food was very good! Breakfast was the most absolute disappointment of this stay. I had to ask for hot coffee after being served cold coffee! The food option and presentation was not worth one third of what they charge. Note to self: never again!
Aufenthalt von 1 Nacht im April 2024
Antwort von Ray am 8. Mai 2024
On behalf of the entire staff, we sincerely apologize for the inconvenience that you experienced. We will address the front desk staffing concerns with the Desk Manager. Once again, we apologize.

6/10 – Okay

James, Billings

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Tub did not drain. No soap in bottle. Indifferent food. Nice staff.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Ray am 8. Mai 2024
Thank you for staying with us. We apologize for the issues that you experienced. Would you happen to remember the room number? Thank you.

10/10 – Hervorragend

Alina

Mit der Familie und kleinen Kindern gereist, Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great hotel near Atlanta airport. Staff was friendly & kind and loved that they offered a free shuttle to the airport.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Ray am 6. Mai 2024
On behalf of the staff here at The Westin Atlanta Airport, we "Thank You" for the nice comments. We appreciate your business and hope to welcome you back the next time you visit Atlanta.

10/10 – Hervorragend

Lisa, Gig Harbor

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Ray am 8. Mai 2024
Thank you for staying at The Westin Atlanta Airport. We appreciate your business and hope to welcome you back soon.

8/10 – Gut

Amber

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
The hotel was in a very convenient location from the airport and was extremely close to lots of food places. The pool area was very beautiful, just wished it was heated since it’s still cold outside.. However, they charge $25 a day to park. Which I felt was a little steep. I’ve never paid for parking when I went on vacation before. Also, the cleaning people never dropped us off toilet paper or clean towels while they were cleaning.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Ray am 6. Mai 2024
On behalf of the entire hotel staff, we appreciate your business and apologize that you were not happy with your stay. We do chare for parking as do all full service hotels in Atlanta.

10/10 – Hervorragend

Mariame Selma

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Ray am 6. Mai 2024
Thank you for staying at The Westin Atlanta Airport. We appreciate your business and hope to welcome you back soon.

6/10 – Okay

Jennifer, Mont Vernon

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Ray am 8. Mai 2024
On behalf of the entire staff, we apologize that you were not happy with your stay. Were there any specific issues that you experienced that we could address with the staff? Thank you.

6/10 – Okay

Nora

Mit der Familie gereist
Verbesserungswürdig: Zustand der Unterkunft
This is an older, run down hotel that needs a an update. Bed was very comfortable. Shuttle to airport was timely and quick. Otherwise, it felt tired and semi-clean. 2 drinks in the lobby bar came to $50. With so many options by the airport, this one isn't worth it.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Ray am 6. Mai 2024
On behalf of the entire staff, we apologize that you were not happy with your stay. We did a guest rooms renovation two years ago and are currently reno0vation the meeting and public space. We do appreciate your business.

2/10 – Ungenügend

Giba

Verbesserungswürdig: Sauberkeit und Personal & Service
They over charge me on the convenience store. They $50 for a ice cream
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Ray am 6. Mai 2024
On behalf of the staff, we sincerely apologize for the inconvenience. If you contact our accounting department, they will review you folio and extend a refund.

10/10 – Hervorragend

Sadia

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I loved my stay. The staff was awesome and made me feel welcome
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Ray am 13. Mai 2024
Thank you so much for the nice comments. We will share them with our staff. Hope to welcome you back the next time you visit Atlanta.

10/10 – Hervorragend

Celeste

Gut: Ausstattung und Zustand der Unterkunft
convenience
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Ray am 6. Mai 2024
Thank you for staying at The Westin Atlanta Airport. On behalf of the entire staff, we sincerely appreciate your business and hope to welcome you back soon.

10/10 – Hervorragend

Forrest

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Ray am 6. Mai 2024
Thank you for staying at The Westin Atlanta Airport. We appreciate your business and hope to welcome you back soon.

10/10 – Hervorragend

Gerald, Centennial

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
nice
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Ray am 2. Mai 2024
Thank you for staying at The Westin Atlanta Airport. We appreciate your business and hope to see you again soon.

10/10 – Hervorragend

Alesia

Aufenthalt von 1 Nacht im April 2024
Antwort von Ray am 21. Mai 2024
Thank you for staying at the Westin Atlanta Airport. we appreciate your business and hope to welcome you back soon.

10/10 – Hervorragend

Marlin

Good
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Ray am 1. Mai 2024
Thank you for staying at The Westin Atlanta Airport. There are many hotels in the area to choose from and we are delighted that you chose Westin.

10/10 – Hervorragend

Tania

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Ray am 1. Mai 2024
Thank you for staying at The Westin Atlanta Airport. We sincerely appreciate your business and hope to welcome you back the next time your travels bring you to Atlanta.

10/10 – Hervorragend

Joshua

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im März 2024
Antwort von Ray am 1. Mai 2024
Thank you for staying at The Westin Atlanta Airport. We appreciate your business and hope to welcome you back soon.

10/10 – Hervorragend

Timberly

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von Ray am 30. Apr. 2024
Thank you for staying at The Westin Atlanta Airport. On behalf of the entire staff, we sincerely appreciate your business and hope to welcome you back soon.

10/10 – Hervorragend

Holly, Los Angeles

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Close to the airport with 24 hour shuttle service.
Aufenthalt von 2 Nächten im April 2024
Antwort von Ray am 30. Apr. 2024
Thank you for staying at The Westin Atlanta Airport. We appreciate your business and hope to welcome you back soon.

6/10 – Okay

william

Gut: Personal & Service
Aufenthalt von 1 Nacht im April 2024
Antwort von Ray am 30. Apr. 2024
On behalf of the entire staff, we "Thank You" for staying with us. We hope to welcome you back the next time you visit Atlanta.

8/10 – Gut

Tacretia

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I liked that there is a workout room. My room was clean and quiet.
Aufenthalt von 2 Nächten im April 2024
Antwort von Ray am 30. Apr. 2024
On behalf of the staff at The Westin Atlanta Airport, we appreciate your business. We hope to welcome you back the next time your travels bring you to Atlanta.

10/10 – Hervorragend

Pamela

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Easy access. Quiet.
Aufenthalt von 1 Nacht im April 2024
Antwort von Ray am 30. Apr. 2024
Thank you for staying at The Westin Atlanta Airport. There are many hotels in the area to choose from and we are delighted that you chose Westin.

8/10 – Gut

Tammie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Ray am 30. Apr. 2024
Thank you for staying at The Westin Atlanta Airport. We appreciate your business and hope to welcome you back soon.