Lobby

Bewertungen von InterContinental Buckhead Atlanta, an IHG Hotel

5 out of 5
InterContinental Buckhead Atlanta, an IHG Hotel
3315 Peachtree Rd Ne, Atlanta, GA

Bewertungen

8,6

Hervorragend

623 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
183 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 8 - Gut" "
80 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 6 - Okay" "
61 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
55 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,2/10

Sauberkeit

8,8/10

Personal & Service

8,6/10

Ausstattung

9,0/10

Zustand der Unterkunft

8,6/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Ziyu

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I booked this hotel for my parents coming to visit Atlanta and they enjoyed this stay so much. It is great in location and really clean and safe. The staff was friendly and hospitable, giving us a nice treat. Would love to stay again!
Aufenthalt von 2 Nächten im Mai 2024
Antwort von General Manager am 17. Mai 2024
Dear Ziyu,Thank you for choosing InterContinental Buckhead Atlanta and for sharing your parents' positive experience! We are delighted to hear that they appreciated the great location, friendly service, and standard of cleanliness. In addition, it's wonderful to know that a feeling of security made their visit even more enjoyable. We look forward to welcoming you and your parents back for another memorable visit in the future.Kindest Regards,George TerpilowskiGeneral Manager

10/10 – Hervorragend

Lisa

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very well located. Near shopping and a plethora of restaurants. Very quite. Beds and pillows are beyond. The bathroom was so roomy, had a tub and a wonderful showerhead.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von General Manager am 15. Mai 2024
Dear Lisa,We are delighted to hear you enjoyed a perfect stay at InterContinental Buckhead Atlanta. The great location near shopping and restaurants, along with the peacefulness of the hotel itself, is ideal. It is also wonderful to hear that our comfortable beds and spacious bathrooms enhanced your experience even more. We look forward to you staying with us again soon.Kindest Regards,George TerpilowskiGeneral Manager

10/10 – Hervorragend

Amy

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Itzofficial_

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Great experience
Aufenthalt von 3 Nächten im Mai 2024
Antwort von General Manager am 9. Mai 2024
Dear Itzofficial_,It was a pleasure to host you at InterContinental Buckhead Atlanta. Thank you for taking a moment to let us know you had a wonderful experience at our hotel. We're looking forward to seeing you again. Kindest Regards,George TerpilowskiGeneral Manager

8/10 – Gut

Jennifer

Aufenthalt von 1 Nacht im Mai 2024

8/10 – Gut

Mariam

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

Orlando Imraan

Aufenthalt von 2 Nächten im April 2024

10/10 – Hervorragend

Carla

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice property, awesome staff
Aufenthalt von 2 Nächten im März 2024
Antwort von General Manager am 26. Apr. 2024
Dear Carla,At InterContinental Buckhead Atlanta our goal is to impress all our guests, so we're happy to see we succeeded with you! We're glad you felt welcome while you were here, and we look forward to your next visit.Kindest Regards,George TerpilowskiGeneral Manager

10/10 – Hervorragend

Jeff

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The intercontinental is a no-brainer. This is such a good hotel in Atlanta. Very classy and a place I will always stay.
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 24. Apr. 2024
Dear Jeff,Thank you for your outstanding review! It was a pleasure to have you as our guest, and we are delighted to know we exceeded your expectations. Your lovely review is appreciated and will be shared with the team. We look forward to welcoming you back to InterContinental Buckhead Atlanta for many more amazing visits.Kindest Regards,George TerpilowskiGeneral Manager

10/10 – Hervorragend

Chris or Ginger, Cumming

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024

8/10 – Gut

Trae

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

MARYAMA, East Point

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything was great.
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 16. Apr. 2024
Dear MARYAMA,We're delighted you enjoyed your stay at InterContinental Buckhead Atlanta! Please come see us again soon.Kindest Regards,George TerpilowskiGeneral Manager

10/10 – Hervorragend

Katherine

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Can't say enough good things about this hotel!
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 16. Apr. 2024
Dear Katherine,We're truly honored by your glowing review of InterContinental Buckhead Atlanta! Your positive feedback motivates our team to continue delivering exceptional experiences. Thank you for your kind words, and we look forward to exceeding your expectations on your next visit.Kindest Regards,George TerpilowskiGeneral Manager

10/10 – Hervorragend

Katherine

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful Hotel with a great staff that genuinely seems to care if your stay is a good one. Dining options are excellent and service is top notch
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 16. Apr. 2024
Dear Katherine,Thank you for your generous praise of our beautiful hotel and caring team. We're delighted you enjoyed our excellent dining options and experienced top-notch service. Your satisfaction is our priority, and we eagerly await the opportunity to welcome you back to InterContinental Buckhead Atlanta for another exceptional stay.Kindest Regards,George TerpilowskiGeneral Manager

10/10 – Hervorragend

Glenn

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im April 2024

10/10 – Hervorragend

Lisa

Aufenthalt von 2 Nächten im März 2024

8/10 – Gut

Samir

Mit Haustieren gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 12. Apr. 2024
Dear Samir,Thank you for choosing to stay with us at InterContinental Buckhead Atlanta. We aim to provide every guest with a wonderful experience, so we're thrilled that we could deliver for you. The pleasure was all ours, and we hope you'll choose to visit us again soon.Kindest Regards,George TerpilowskiGeneral Manager

10/10 – Hervorragend

Rafael

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Love the property! My biggest issue was the way the TV was mounted I couldn't figure out how to plug in the HDMI chord, other than that I had a great time I'd say 4.8 out of 5 really
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 10. Apr. 2024
Dear Rafael,Thank you so much for choosing to stay with us at InterContinental Buckhead Atlanta. Our goal is to provide every guest with a wonderful experience, so we're thrilled you enjoyed your visit overall. However, we offer our sincere apologies for any concerns you had with the amenities in your room. Please know that our front desk team is always available to assist our guests with any matters you have. Nevertheless, we're glad this didn't detract too much from your overall trip. The pleasure was all ours, and we hope to welcome you back in the future.Kindest Regards,George TerpilowskiGeneral Manager

10/10 – Hervorragend

Tequilla

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Beautiful facility! Customer service has been a pleasure . Will definitely be returning.
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 10. Apr. 2024
Dear Tequilla,Thank you so much for the outstanding five-star rating! We're so happy you enjoyed our beautiful property and the hospitality from our dedicated, reliable team that help make it all possible. Please consider staying at InterContinental Buckhead Atlanta again for another exceptional stay.Kindest Regards,George TerpilowskiGeneral Manager

8/10 – Gut

Diana

Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

Yves

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2024

8/10 – Gut

Sherrie

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Came in for an engineering conference. Did not rent a car decided to Uber around city. A few days after checking out was charged $195 for valet. When speaking to the lady she said she will look into it. Never had a car never had a guest with car. Please be careful when booking here.
Aufenthalt von 4 Nächten im März 2024
Antwort von General Manager am 1. Apr. 2024
Dear Sherrie,It was a pleasure to welcome you to InterContinental Buckhead Atlanta for your conference, and we are happy you enjoyed your stay. That said, we are sorry there was confusion with the final bill and are glad it was rectified. We will be sure to review our procedures with our staff and look forward to welcoming you back again soon.Kindest Regards,George TerpilowskiGeneral Manager

8/10 – Gut

Paige

Aufenthalt von 1 Nacht im März 2024

10/10 – Hervorragend

Brittany

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Amazing rooms and beds. Super quiet on the top floors. Staff was alway so friendly.
Aufenthalt von 2 Nächten im März 2024
Antwort von General Manager am 21. März 2024
Dear Brittany,Thank you for sharing this lovely review of InterContinental Buckhead Atlanta. We appreciate your positive feedback on our quiet accommodations and friendly service! Please stay with us again next time you're in Atlanta.Kindest Regards,George TerpilowskiGeneral Manager

2/10 – Ungenügend

Tyrone

Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Aufenthalt von 1 Nacht im März 2024

6/10 – Okay

Evis

Mit der Familie gereist
Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
The bed were horrible!!! Like sleep in a piece of wood! The staff were rude and disrespectful! I had to ask several times for towels and for them to unlock the fridge. I had to walk to the lobby to even ask for those items because absolutely no one answered the phone and when they did they hung up! Bathrooms were okay! For a 5 star hotel I was super surprised for the service and the room!
Aufenthalt von 2 Nächten im März 2024
Antwort von General Manager am 13. März 2024
Dear Evis,Thank you for your recent stay, and we appreciate you taking the time to share your valuable comments. It saddens us to hear we were unable to meet your expectations and you were dissatisfied with your experience, as well as that the beds were not to your preference. Please accept our apologies if you did not receive the standard of service our team usually provides; we will certainly address the concerns you raised internally and work together to ensure improvements are made. We consider all feedback an essential opportunity to review where we could be doing better. We're grateful for your input and, given the opportunity, we would like to provide the stay you were hoping for.Kindest Regards,George TerpilowskiGeneral Manager

10/10 – Hervorragend

Veronica, lake worth

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Awesome hotel. Will always be my first choice when I visit Atlanta
Aufenthalt von 3 Nächten im März 2024
Antwort von General Manager am 12. März 2024
Dear Veronica,Thank you for your enthusiastic feedback! We're thrilled that InterContinental Buckhead Atlanta has become your top choice in the area. Your loyalty means the world to us, and we look forward to welcoming you back for another fantastic stay!Kindest Regards,George TerpilowskiGeneral Manager

8/10 – Gut

David

Aufenthalt von 1 Nacht im März 2024

10/10 – Hervorragend

Rebecca, Charleston

Aufenthalt von 3 Nächten im März 2024

10/10 – Hervorragend

Danyelle

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The esthetic was amazing. Clean, contemporary with a slash of bohemian style in the lobby. I really enjoyed my stay.
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 7. März 2024
Dear Danyelle,From our clean accommodations to our wonderful atmosphere, we are so happy to know that you enjoyed everything about your time with us. Thank you so much for the feedback and we hope to see you again at some point soon. Kindest Regards,George TerpilowskiGeneral Manager

10/10 – Hervorragend

Tierra, East Point

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful hotel
Aufenthalt von 2 Nächten im März 2024
Antwort von General Manager am 5. März 2024
Dear Tierra,Thank you! Welcoming you to InterContinental Buckhead Atlanta was a treat, and we're so happy your experience was worthy of five stars. Anytime you're in Atlanta, we hope to be your first choice for unforgettable hospitality. Kindest Regards,George TerpilowskiGeneral Manager

10/10 – Hervorragend

David

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent stay
Excellent experience! Comfy stay for a reasonable price
Aufenthalt von 2 Nächten im Februar 2024
Antwort von General Manager am 29. Feb. 2024
Dear David,We are overjoyed to receive a perfect rating, and thank you for spotlighting our comfortable accommodations and outstanding value. Our team loves hosting returning guests, so please come back and see us soon at InterContinental Buckhead Atlanta!Kindest Regards,George TerpilowskiGeneral Manager

10/10 – Hervorragend

Fred

Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

Katherine

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

Ashleigh

Aufenthalt von 1 Nacht im Februar 2024

2/10 – Ungenügend

Coffee

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024

6/10 – Okay

Rahul, rome

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Februar 2024

6/10 – Okay

Nathaniel

Geschäftlich gereist
Gut: Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Never could get food reservations at the onky restaurant they had on site. Even though place was half full everytime we went. Staff had no care in the world. Bar was backed up constantly to even the bartenders were saying they neve get helped out. One guy paid cash and the bartender said he didn’t think he could get him change within 30 minutes. It was $100 bill. Loved area. Won’t stay here again
Aufenthalt von 3 Nächten im Februar 2024
Antwort von General Manager am 22. Feb. 2024
Dear Nathaniel,While we thank you for being our guest and sharing your feedback, we are sorry to hear about the concerns you had with the restaurant. Please know we are normally known for our top-notch, professional service, and we apologize that we dropped the ball during your visit. We will be sure to review our policies and procedures to ensure we are always offering our best to our guests. We are better than this, so we hope you'll reconsider and give us a chance to impress you with the quality service we are known for.Kindest Regards,George TerpilowskiGeneral Manager

8/10 – Gut

Ranesia

Aufenthalt von 2 Nächten im Februar 2024

6/10 – Okay

Paige

Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

Jenika

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I enjoyed this hotel! Staff was amazing and the outdoor hot tub was a special bonus.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von General Manager am 6. Feb. 2024
Dear Jenika,Thanks so much for your excellent review of InterContinental Buckhead Atlanta! We appreciate your kind words about our exceptional team, and we're glad to hear you were able to take advantage of our hot tub. It would be great to welcome you back anytime. Kindest Regards,George TerpilowskiGeneral Manager

10/10 – Hervorragend

Sade

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was a pleasure
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von General Manager am 26. Jan. 2024
Dear Sade,Thank you for selecting InterContinental Buckhead Atlanta and sharing your positive feedback. We are pleased to have made your stay memorable and are thrilled that you enjoyed your time with us. We hope to have the pleasure of welcoming you back again in the future!Kindest Regards,George TerpilowskiGeneral Manager

6/10 – Okay

Paige

Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Aufenthalt von 1 Nacht im Dezember 2023

10/10 – Hervorragend

Rucker

Geschäftlich gereist, Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Januar 2024

8/10 – Gut

Betsy

Mit der Familie gereist
Gut: Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024

8/10 – Gut

JLO

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Zustand der Unterkunft
The room and spa r top notch
Aufenthalt von 1 Nacht im Januar 2024
Antwort von General Manager am 22. Jan. 2024
Dear JLO,Thank you for joining us at InterContinental Buckhead Atlanta. We're grateful you took the time to share your positive feedback on our accommodations and spa. We value you as our guest and look forward to seeing you again. Kindest Regards,George TerpilowskiGeneral Manager

10/10 – Hervorragend

Princitis

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Amazing staycation. Michael at the front desk was great.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von General Manager am 17. Jan. 2024
Dear Princitis,We're delighted you enjoyed your stay at InterContinental Buckhead Atlanta and felt welcome while you were here. The next time you're in town, please come see us again.Kindest Regards,George TerpilowskiGeneral Manager

2/10 – Ungenügend

Ashley

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024

10/10 – Hervorragend

Shamira

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Everything about the hotel was phenomenal with the exception of the bartender that “took care” of me on Christmas Day at The Americano. The hotel offered a voucher which I went to go use. I’ve been bartending for close to nine years now and I was simply asking Trey the bartender questions to get a feel of what cocktail he could make since I understand that not every bar is fully stocked. I then proceeded to ask him questions about the menu, because I was curious to know what meats and cheeses were on the charcuterie board and he told me that I was being difficult. After he was annoyed with our interaction, he then proceeded to ignore me at the bar. I waited 32 minutes after asking him for my check before he actually got back to me. A woman even came in bought a cocktail and cashed out during those 32 minutes. I sat patiently, and in silence, observing him, and it took my guy friend to catch his attention and remind him about my check even then, when asked for the second time, he told us “one second.” Another thing I observed in those 32 minutes while waiting for my check was that the entire bar got a brand new round of drinks and he himself also had been drinking, ignoring his closing duties. He accidentally broke glass behind the bar and didn’t cater to cleaning it up. His bus tubs were overflowing. Anyways, I digress. I enjoyed my stay at the hotel however, if the Americano is an extension of the hotel. That bartender left a negative taste in my experience.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von General Manager am 29. Dez. 2023
Dear Shamira,Thank you for taking the time to leave a review of your recent experience. We're delighted you had an excellent overall visit, though we regret falling short of our goal of providing memorable hospitality all around. We'll be sure to share your feedback with our team to ensure professional and courteous service is provided at all times. It was a pleasure having you here, and we look forward to welcoming you back in the future for the seamless experience you expect and deserve.Kindest Regards,George TerpilowskiGeneral Manager

10/10 – Hervorragend

Luis

Aufenthalt von 1 Nacht im Dezember 2023