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Bewertungen von The Westin Goa

5 out of 5
The Westin Goa
Survey No. 204/1, Subdivision 1, Dmello Vaddo, Anjuna, Goa

Bewertungen

8,8

Hervorragend

33 von insgesamt 47 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
7 von insgesamt 47 Gästebewertungen haben eine Bewertung von 8 - Gut" "
1 von insgesamt 47 Gästebewertungen haben eine Bewertung von 6 - Okay" "
2 von insgesamt 47 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
4 von insgesamt 47 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,2/10

Sauberkeit

8,4/10

Personal & Service

9,2/10

Ausstattung

9,0/10

Zustand der Unterkunft

8,2/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Mahesh

Aufenthalt von 3 Nächten im April 2024

10/10 – Hervorragend

Preeti

Mit der Familie gereist
Great location great staff fantastic location
Aufenthalt von 3 Nächten im Januar 2024

10/10 – Hervorragend

Rukmee

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
amazing property, very well located, fabulous breakfast buffet and best spa in anjuna
Aufenthalt von 3 Nächten im Januar 2024

10/10 – Hervorragend

Daniel

Aufenthalt von 6 Nächten im Dezember 2023

4/10 – Schlecht

sumit

Aufenthalt von 2 Nächten im Dezember 2023

2/10 – Ungenügend

Kavita

Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service und Komfort des Zimmers
Aufenthalt von 2 Nächten im Dezember 2023

10/10 – Hervorragend

Betty

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Dezember 2023

6/10 – Okay

Matthew

Aufenthalt von 4 Nächten im Dezember 2023

2/10 – Ungenügend

Arsh

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Worst experience. Straight from check in to check out. Room service specially. We feel like fools who spent more than 2 lakhs here. And we stay here every year. Not again bro
Aufenthalt von 5 Nächten im November 2023

10/10 – Hervorragend

Hiroyuki

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
最高の時間を過ごせました。 全てにおいて大満足です。 スタッフ全員が笑顔で対応。気配りや配慮に誠実さが伺えます。英語があまり話せない私とは携帯の翻訳アプリを通じてコミュニケーションを取ってくださりました。色々とやり取りがありましたが、何ら困る事はありませんでした。 レンタルバイク屋とトラブル (相手の勘違い) がありましたが、私に代わって解決してくれました。その時の心遣いに感謝。 食事は美味しく、設備、清潔感も最高です。 入口でのセキュリティもしっかりしていて、スタッフもたくさん居るので安心感があります。 思い出に残る素晴らしい４日間でした。また行きたいと思います。 皆様ありがとうございました。
Aufenthalt von 4 Nächten im November 2023

10/10 – Hervorragend

Roshan

Aufenthalt von 3 Nächten im November 2023

8/10 – Gut

Marla

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very chic hotel design. Bit of a walk to beach but they do offer beach shuttle service.
Aufenthalt von 3 Nächten im Oktober 2023

10/10 – Hervorragend

Masanori

Aufenthalt von 2 Nächten im Oktober 2023

10/10 – Hervorragend

Amit

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im September 2023

10/10 – Hervorragend

Wido, Orlando

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Perfect service. Great rooms. Amazing food. Good location between Anjuna and Vagator.
Aufenthalt von 2 Nächten im September 2023

10/10 – Hervorragend

simarpreet

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
5 star experience june 2023
I recently had the pleasure of visiting Westin, Anjuna, Goa and I must say, it was an absolutely outstanding experience! From the moment I arrived, I was blown away by the exceptional service. The staff at Westin - Ms. Raksha (duty manager) went above and beyond to ensure that every aspect of my visit was perfect. From the warm welcome at check-in to the personalized assistance throughout my stay, their commitment to customer satisfaction was evident at every turn. They were friendly, knowledgeable, and always ready to assist with any requests or questions I had. Speaking of exploration, the location of Weatin was ideal. Situated in the heart of Anjuna, it offered easy access to all the major Clubs like Romeo lane, Bo tai, Eva cafe, Mayan, Titlie, Dubki, Ivoryy. I highly recommend Westin Goa to anyone seeking an unforgettable and five-star getaway. I cannot wait to return and create more cherished memories in the future. Thank you, for a remarkable experience! Simar
Aufenthalt von 2 Nächten im Juni 2023

10/10 – Hervorragend

Shubhali

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Beautiful property with all amenities. Wonderful dining options and chefs. Kids entertainment zones are great.
Aufenthalt von 2 Nächten im Juni 2023

10/10 – Hervorragend

Giriraj

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very clean property. Staff is very helpful and Dining options were very diverse and enjoyed every meal.
Aufenthalt von 3 Nächten im April 2023

2/10 – Ungenügend

Verifizierter Reisender

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Unhelpful Staff and Disappointing Amenities
My recent stay at The Westin, Goa was an absolute disaster. The hotel staff, specifically Gaurang and Radhika from the reservations department, were incredibly unhelpful and made my stay a complete nightmare. From the beginning of my stay, I encountered problems with my reservations. Despite my repeated attempts to communicate my needs and preferences to Gaurang and Radhika, they failed to accommodate my requests, leaving me feeling frustrated and unheard. When I tried to speak with Gaurang and Radhika about my issues, they were dismissive and condescending, showing no concern for my comfort or well-being. Their poor communication skills and lack of professionalism made it impossible to resolve any of my issues, leaving me with a terrible impression of the hotel and its staff. In addition to the unhelpful and unprofessional staff, the room was dirty and poorly maintained. The sheets were stained, the bathroom was moldy, and the air conditioning was not functioning properly. I felt as though my concerns were ignored and my needs were not taken seriously. The hotel amenities were also a disappointment. The pool was small and unclean, and the gym was poorly equipped. The food was mediocre, and the prices were exorbitant. Overall, my stay at The Westin, Goa was a complete disaster, and I would never recommend this hotel to anyone. The staff, particularly Gaurang and Radhika, were unhelpful and unprofessional, and the hotel amenities were disappointing. Save yourself the hass
Aufenthalt von 4 Nächten im Februar 2023
Antwort von Team Westin Goa am 20. Feb. 2023
Dear Guest,Thank you for taking the time to let us know about your experience while staying with us. We are truly dismayed to know about your recent stay which hasn't been as expected.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. We assure you that your feedback is important to us and has been taken with utmost seriousness it deserves. We as team has taken cognizance of this and shall ensure no such recurrence further. In order to understand it better and work towards enhancement , would like to know little more in detail of your feedback shared, and hence would like to connect with you at your own convenience. Do share your contact number and details of reservation to connect with you please.We do hope we get a chance to showcase our best of hospitality on your next visit with us and team will certainly have their best delivered.Sincerely,Team Westin Goa

2/10 – Ungenügend

Verifizierter Reisender

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Worst Hotel Experience Ever: The Westin Goa
I had an absolutely horrendous experience at The Westin Goa. I would strongly advise against staying here. The staff were rude and unhelpful, showing zero interest in making our stay enjoyable. The room was dirty and smelled terrible. The air conditioning was broken, making the room unbearably hot and stuffy. The food was overpriced and tasted terrible, and the service in the restaurant was incredibly slow. To top it off, there were loud parties going on late into the night, making it impossible to get any rest. All in all, The Westin Goa is a terrible hotel that I would never recommend to anyone. Save yourself the trouble and stay somewhere else.
Aufenthalt von 3 Nächten im Februar 2023
Antwort von Team Westin Goa am 17. Feb. 2023
Dear Guest,Thank you for taking the time to let us know about your experience while staying with us. We are truly dismayed to know about your recent stay which hasn't been as expected.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. We assure you that your feedback is important to us and has been taken with utmost seriousness it deserves. We as team has taken cognizance of this and shall ensure no such recurrence further. In order to understand it better and work towards enhancement , would like to know little more in detail of your feedback shared, and hence would like to connect with you at your own convenience. Do share your contact number and details of reservation to connect with you please.We do hope we get a chance to showcase our best of hospitality on your next visit with us and team will certainly have their best delivered.Sincerely,Team Westin Goa

10/10 – Hervorragend

William

Mit dem Partner gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Fantastic secluded property that has everything you need on site for a luxurious stay. Great staff

10/10 – Hervorragend

Thejaswi

Aufenthalt von 1 Nacht im November 2022

10/10 – Hervorragend

Karthikeyan

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Amazing place for a family vacation
We had an amazing experience at this hotel. The staff was friendly, the rooms were clean and the view was amazing. The breakfast spread was extensive mainly for the vegetarian/vegan crowd. We were here to celebrate a special occasion and were glad that we stayed here. During our dinner at the "Thyme and Ash" restaurant, the staff gave us personal attention and ensured that we had a wonderful time. The chef came to our table multiple times to ensure the the food was to our liking. Their wood fired sour dough Pizzas are a must try dish. Special thanks to the restaurant manager and all the staff at Thyme and Ash. That being said we did feel that, their breakfast spread could do with a few more non vegetarian options. And personally I felt that the swimming pool was not as large and would start to feel a bit crowded if there were 7 or 8 people in it. On the whole as a family we had a fantastic time staying at The Westin Goa and were already planing on returning back here soon on our way back.
Aufenthalt von 3 Nächten im September 2022

8/10 – Gut

Neelesh

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice property with super friendly staff. We had really good time here. Breakfast buffet was awesome. We had good food at the "market" restaurant. There is a taxi stand right outside the hotel entrance. We used their services several times. They were not the cheapest but very convenient, professional and friendly. Couple of minor issues: There was a confusion about the "free airport shuttle" that we had paid for. 1. For the pickup from the airport, there are only 2 pickups per day. Our flight landed slightly after the pick up time. There was no flexibility with the pick-up time. So we had to make our own arrangements. 2. While checking in, we were told that we did not have "free airport shuttle" included with our stay. We had to go back-and-forth several times to prove that we indeed had that included. Even then, I was not sure until the day of the departure. Their responses were vague. But ultimately they provided a nice car with a driver. So, it worked out fine in the end. Just wish we did not have to jump through the hoops. We did not appreciate the loud music playing constantly in the common areas. Wished they would tone it down a notch.
Aufenthalt von 3 Nächten im Juli 2022

8/10 – Gut

Vivek

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im August 2022

10/10 – Hervorragend

Rahu;l

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good
Aufenthalt von 2 Nächten im August 2022

10/10 – Hervorragend

Gaurav

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Amazing stay
Aufenthalt von 1 Nacht im Juli 2022
Antwort von Devidyuti am 6. Juli 2022
Dear Sir, We thank you for sharing your valued feedback and warm comments for the hotel, the team will be absolutely thrilled to read this. I look forward to welcoming you back!

10/10 – Hervorragend

Gagan

Aufenthalt von 1 Nacht im Juni 2022
Antwort von Devidyuti am 6. Juli 2022
Dear Guest, Thank you for your valued feedback and a perfect score for the hotel, the team will be very happy to see this. I look forward to welcoming you back soon!

8/10 – Gut

KULBIR SINGH

Geschäftlich gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Short stay but not very great
Aufenthalt von 1 Nacht im Juni 2022
Antwort von Devidyuti am 6. Juli 2022
Dear Guest, Thank you for sharing valued feedback on your recent stay with us, I apologize for any lapses that you would have encountered, however, I assure you we are working towards providing a flawless stay experience to each of our guests.

10/10 – Hervorragend

Neha

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The chefs go an extra mile to take care of guests. Huge rooms and very attentive staff. All in all a wonderful experience!
Aufenthalt von 3 Nächten im Mai 2022
Antwort von Devidyuti am 13. Mai 2022
Dear Ms Neha, Let me extend a heartfelt thank you for your kind feedback for your stay at The Westin Goa. We are thrilled that you have had a lovely stay and your two lines of appreciation were most heartfelt for us. We look forward to welcoming you back soon! Best regards Devidyuti Ghosh Director of Operations The Westin Goa

10/10 – Hervorragend

Bikram

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Par excellence
Stay was impeccable. New hotel, very clean and well maintained but the standout is the service and staff. Each and every person goes above and beyond to make you fell hospitable. Good food as well. Easter Sunday brunch was extensive and tasty.
Aufenthalt von 1 Nacht im April 2022
Antwort von Devidyuti am 13. Mai 2022
Dear Mr Bikram, A warm thank you for your kind feedback for your stay at The Westin Goa. We are thrilled that you have had a lovely stay and also that you managed to avail our Easter Sunday Brunch. We look forward to welcoming you back soon! Best regards Devidyuti Ghosh Director of Operations The Westin Goa

4/10 – Schlecht

Verifizierter Reisender

Mit der Familie gereist
Verbesserungswürdig: Personal & Service und Komfort des Zimmers
Disappointing stay.
Had to wait for room allocation for very long. Water went out of supply during the stay.
Aufenthalt von 2 Nächten im Februar 2022
Antwort von Devidyuti am 13. Mai 2022
Dear Guest, Let me extend a heartfelt apology for the inconvenience we put you through on your recent stay at The Westin Goa. I do look forward to an opportunity to provide a flawless stay experience on your next visit. We look forward to welcoming you back soon! Best regards Devidyuti Ghosh Director of Operations The Westin Goa

10/10 – Hervorragend

Jatinder

Aufenthalt von 1 Nacht im Februar 2022
Antwort von Devidyuti am 7. Aug. 2022
Dear Guest, Thank you for your feedback, it means a lot that you have had a great time.

8/10 – Gut

Aditi

Aufenthalt von 4 Nächten im Dezember 2021

8/10 – Gut

Alok

Mit der Familie gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Finally a luxury hotel in Anjuna
Westin is a new hotel in Anjuna where there are very less luxury hotels. It is clean and has all amenities of a good 5 star hotel however it cannot be called a resort and is not spread over a large area. It gives easy access to party places but the beach is 8 to 10 minutes away. The pool bar is a hood plave to hang out in the evening and gives you Bali vibes in Goa.
Aufenthalt von 1 Nacht im Dezember 2021
Antwort von Devidyuti am 13. Mai 2022
Dear Guest, Let me extend a heartfelt thank you for sharing your experience of The Westin Goa. I do understand and acknowledge that we are a hotel spread over 3.5 acres, which of course, may not be the same size as a few other hotels in Goa, however, we would like to build our reputation with service and quality of product, we are hoping we live up to expectations in that regard in your view! We look forward to welcoming you back soon! Best regards Devidyuti Ghosh

10/10 – Hervorragend

Nachiket

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good for a couple gate away
Stay was amazing, rooms are spacious .. staff is courteous..
Aufenthalt von 1 Nacht im Dezember 2021
Antwort von SK am 30. Dez. 2021
Dear Guest, Namaste from The Westin Goa! It gives me great pride when I receive compliments like these. I will certainly share the same with the team who have contributed to your memorable stay. I hope that your lovely stay with us will bring you back soon to The Westin Goa and my team and I will be happy to welcome you. Warm Regards, Sunil Kumar General Manager The Westin Goa

10/10 – Hervorragend

Ashim

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
The service was excellent. Nupur took good care of us. The massage was the best ever I have taken in India. We enjoyed the food as well. Overall great experience
Aufenthalt von 1 Nacht im Dezember 2021
Antwort von SK am 30. Dez. 2021
Dear Guest, Namaste from The Westin Goa! It gives me great pride when I receive compliments like these. I will certainly share the same with the team who have contributed to your memorable stay. I hope that your lovely stay with us will bring you back soon to The Westin Goa and my team and I will be happy to welcome you. Warm Regards, Sunil Kumar General Manager The Westin Goa

10/10 – Hervorragend

Ritesh

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice location New property Very helpfull staff Ranjana in restaurant was simply amazing
Aufenthalt von 4 Nächten im November 2021
Antwort von SK am 30. Dez. 2021
Dear Guest, Namaste from The Westin Goa! It gives me great pride when I receive compliments like these. I will certainly share the same with the team who have contributed to your memorable stay. I hope that your lovely stay with us will bring you back soon to The Westin Goa and my team and I will be happy to welcome you. Warm Regards, Sunil Kumar General Manager The Westin Goa

8/10 – Gut

Rishi

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very good property. Well utilised. Must stay. Great loacation.
Aufenthalt von 1 Nacht im November 2021
Antwort von SK am 30. Dez. 2021
Dear Guest, Namaste from The Westin Goa! It gives me great pride when I receive compliments like these. I will certainly share the same with the team who have contributed to your memorable stay. I hope that your lovely stay with us will bring you back soon to The Westin Goa and my team and I will be happy to welcome you. Warm Regards, Sunil Kumar General Manager The Westin Goa

10/10 – Hervorragend

Dhruv

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Westin - The star of North Goa
Amazing location 5-10 mins away from many great restaurants. Pool villa highly recommended- Great bar great ambience in the hotel. Spa was also spot on- Overall a great experience for north Goa visit
Aufenthalt von 1 Nacht im Oktober 2021
Antwort von SK am 16. Nov. 2021
Dear Guest, Namaste from The Westin Goa! I thank you for choosing to stay with us and for taking time to review your experience. I’m pleased to know that our services and facilities were to your utmost satisfaction. We hope to see you soon again. Warm Regards, Sunil Kumar General Manager The Westin Goa

10/10 – Hervorragend

JINESH

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Fantastic... highly recommended
Fantastic
Aufenthalt von 2 Nächten im Oktober 2021
Antwort von SK am 16. Nov. 2021
Dear Guest, Namaste from The Westin Goa! I thank you for choosing to stay with us and for taking time to review your experience. I’m pleased to know that our services and facilities were to your utmost satisfaction. We hope to see you soon again. Warm Regards, Sunil Kumar General Manager The Westin Goa

10/10 – Hervorragend

Shree

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Wonderful stay in Goa
Good nice and clean hotel...excellent staff...Bhagyashree in Anjuna coffee and Adnan in Market place went out of their way to serve us
Aufenthalt von 2 Nächten im August 2021

10/10 – Hervorragend

Nirav

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Amazing new property
Aufenthalt von 1 Nacht im August 2021

10/10 – Hervorragend

abhinav

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Beyond amazing!
Amaaaazing hotel - very Thai style common area.. relaxing vibe.. stunning view from room.. super super clean and comfortable.. fabulous food.. and beyond helpful and super super hospitable staff.. will come back many times again! Was an actual 5 star experience.. very glad we stayed here.. had a few bad experiences of other hotels during the trip but ending the stay here changed the entire feeling!
Aufenthalt von 1 Nacht im August 2021
Antwort von Devidyuti am 7. Aug. 2022
Dear Guest, We are delighted to know you have had a fantastic stay! Thank you for your feedback and we look forward to welcoming you back!

10/10 – Hervorragend

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Impeccable service and staff and new property. This is such a beautifully designed property. I loved their restaurant ‘The Market’, the rooms are sparkling clean. It’s always such an extraordinary pleasure to stay at a new property. The location is SUPER and I really like Anjuna in North Goa more than Candolim or Calangute. Everything about the Westin Goa is perfect and I had an amazing experience. The head of housekeeping (Shubham) personally oversees the cleaning of the room. Dhanashree Prabhu at the front desk is exceptional. She made our stay more memorable. Chef Rajeev pays attention and cares about what you eat. I have extended my stay here because of the staff and can’t recommend this property enough.
Aufenthalt von 3 Nächten im Juli 2021
Antwort von SK am 8. Juli 2021
Dear Guest, Namaste from The Westin Goa! I thank you for choosing to stay with us and taking time out to review your experience in such fine detail Away from the city's hustle-bustle, with contemporary and luxurious décor, well supported with warm and compassionate service; The Westin Goa is all about a great product matched with gracious service, and we are glad that you were touched by our associate's hard work. Warm regards, Sunil Kumar General Manager The Westin Goa