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Bewertungen von YOTELAIR Amsterdam Schiphol - Transit Hotel

3 out of 5
YOTELAIR Amsterdam Schiphol - Transit Hotel
Vertrekpassage 118, Schiphol

Bewertungen

7,6

Gut

184 von insgesamt 573 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
194 von insgesamt 573 Gästebewertungen haben eine Bewertung von 8 - Gut" "
90 von insgesamt 573 Gästebewertungen haben eine Bewertung von 6 - Okay" "
57 von insgesamt 573 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
48 von insgesamt 573 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,4/10

Sauberkeit

8,2/10

Personal & Service

7,2/10

Ausstattung

7,8/10

Zustand der Unterkunft

7,6/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit
Internet sehr langsam. Eigentlich nur lohnenswert wenn man auch vom Internationalen Terminal weiterfliegt. Sonst muss man erneut durch die Passkontrolle was lange Wartezeiten bedeuten kann. Ich hatte einen Morgenflug und wollte mir die Zeit an der Sicherheitskontrolle sparen. Unterm Strich hat es sich nicht wirklich gelohnt. Zimmer sind wirklich klein und spartanisch aber ok. Meine Klima ließ sich nicht steuern daher war es relativ kalt über Nacht.
Aufenthalt von 1 Nacht im September 2022
Antwort von Customer Services am 26. Sept. 2022
Thank you for your feedback.

8/10 – Gut

Marc

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Alles was man braucht
Na ja - es ist was es ist - ein Kapselhotel im Flughafen (Airside, Nicht-Schengen). Wer Luxus erwartet ist hier falsch. 100 mal besser als die Nacht auf einem Wartestuhl oder auf dem Boden zu verbringen. Anständige Matratze, Toilette, Dusche, TV und Klima - perfekt für eine Nacht. Check-out um 7!
Aufenthalt von 1 Nacht im Juli 2019
Antwort von Michael am 30. Juli 2019
Thank you for your feedback.

6/10 – Okay

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Der Geruch von Chemietoilette im gesamten Objekt ist als äußerst unangenehm zu bewerten .
Aufenthalt von 1 Nacht im April 2019
Antwort von Michael am 6. Mai 2019
Thanks for your feedback.

8/10 – Gut

Verifizierter Reisender

Geschäftlich gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit
Erstbekam ich ein bereits benutztes und noch nicht wieder neu vorbereitetes Zimmer. Dann ein Zimmerwechsel wo die Keycard nicht programmiert war. Nach der nach-Programmierung brauchte es vier, fünf Versuche, bis die Tür öffnete. Nachdem all die Aufregung sich gelegt hatte, war es aber ein recht angenehmer Aufenthalt, nur, dass es sau-Kalt war dank der hervorragenden Klimaanlage, die leider nicht auf die Abstellung und die Erwärmung des Zimmers reagierte.
Aufenthalt von 1 Nacht im Februar 2019
Antwort von Michael am 12. Feb. 2019
Thank you!

4/10 – Schlecht

Verifizierter Reisender

Transit Kapseln...
Das Hotel erinnert an japanische Kapselhotels und befindet sich hinter der Sicherheitsschleuse des Non Schengen Bereichs, dh wirklich nur für Transitpassagiere gedacht....und man wird morgens um 7 Uhr rausgeschmissen...
Aufenthalt von 1 Nacht im September 2018
Antwort von Gregoire am 10. Sept. 2022
Thank you for sharing your feedback.

8/10 – Gut

robin, bayern

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Praktisch für frühe Flüge
Nette kleine Übernachtungsmöglichkeit für einen frühen Start in den Urlaub. Pass auf mit Aufnacht Duschen, Zimmer wärmt dar durch sehr auf.
Aufenthalt von 1 Nacht im Juni 2018
Antwort von Michael am 20. Juni 2018
Thanks for your review

8/10 – Gut

Danelle

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This place was very convenient for a 11 hour layover. A little tight on space and hard to get to, but overall a good stay.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von YOTELAIR Schiphol Team am 27. Mai 2024
Dear Danelle,Thank you for the good rating of our hotel! We are glad that you enjoyed your stay at the YOTELAIR Amsterdam Schiphol, we hope to see you on your next trip. Kind regards,

10/10 – Hervorragend

Sonia

Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Got the hotel for my mom, 23 hour layover. Staff was very attentive, but wasn’t super helpful with non English speakers regarding transfers.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von YOTELAIR Schiphol Crew am 24. Mai 2024
Dear Sonia,Thank you for the excellent rating of our hotel! We are glad that you enjoyed your stay at the YOTELAIR Amsterdam Schiphol, we hope to see you on your next trip. Kind regards

8/10 – Gut

Rezek, Bronx

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
On the airport
Aufenthalt von 1 Nacht im Mai 2024
Antwort von YOTELAIR Schiphol Crew am 24. Mai 2024
Dear Rezek,Thank you for the excellent rating of our hotel! We are glad that you enjoyed your stay at the YOTELAIR Amsterdam Schiphol, we hope to see you on your next trip. Kind regards

2/10 – Ungenügend

Eduardo

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Not good customer service
Aufenthalt von 1 Nacht im Mai 2024
Antwort von YOTELAIR Schiphol Crew am 13. Mai 2024
Dear Eduardo,Thank you for taking the time to share your opinion with us.Although we would have preferred your experience to be more pleasant, your feedback is very important to us as it helps us to improve our services daily.We have been working with our staff to address these issues, and our staff are doing their best to meet the standards of service that you have come to expect. We apologise for any bad experience you may have had, but we guarantee to do our best with our teams to improve.Kind regards

2/10 – Ungenügend

Hafizullah

Verbesserungswürdig: Sauberkeit, Personal & Service und Ausstattung
this place should not be advertised as a hotel it is garbage
Aufenthalt von 1 Nacht im April 2024
Antwort von YOTELAIR Schiphol Crew am 1. Mai 2024
Dear Hafiz,Thank you for taking the time to share your opinion with us.Although we would have preferred your experience to be more pleasant, your feedback is very important to us as it helps us to improve our services daily.We have been working with our staff to address these issues, and our staff are doing their best to meet the standards of service that you have come to expect. We would like to get in touch with you and see what could be improved.We apologise for any bad experience you may have had, but we guarantee to do our best with our teams to improve.Kind regards

4/10 – Schlecht

Candice

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
It took us forever to find the location and we received several different answers from the airport staff as to where to go. We ended up being told to exit the airport, just to be told we had to go back through. The shower didn’t drain properly and the drain made a loud sucking sound. We couldn’t control our own air temperature and the tv wouldn’t turn on. There was also a very loud noise during the night coming from somewhere.
Aufenthalt von 1 Nacht im April 2024
Antwort von YOTELAIR Schiphol Crew am 1. Mai 2024
Dear Candice,Thank you for taking the time to share your opinion with us.Although we would have preferred your experience to be more pleasant, your feedback is very important to us as it helps us to improve our services daily.We have been working with our staff to address these issues, and our staff are doing their best to meet the standards of service that you have come to expect. We would like to get in touch with you and see what could be improved.We apologise for any bad experience you may have had, but we guarantee to do our best with our teams to improve.Kind regards

10/10 – Hervorragend

Jeff

Gut: Personal & Service und Zustand der Unterkunft
I was pleasantly surprised. It was quite clean and I got the best sleep I had in months! It is inside security so it reduced time and stress. I love this place. Thank you for a wonderful stay.
Aufenthalt von 1 Nacht im April 2024
Antwort von YOTELAIR Schiphol Crew am 1. Mai 2024
Dear Jeff,Thank you for the excellent rating of our hotel! We are glad that you enjoyed your stay at the YOTELAIR Amsterdam Schiphol, we hope to see you on your next trip. Kind regards

10/10 – Hervorragend

Luis Alfonso

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Comfortable
Aufenthalt von 1 Nacht im April 2024
Antwort von YOTELAIR Schiphol Crew am 1. Mai 2024
Dear Luis,Thank you for the excellent rating of our hotel! We are glad that you enjoyed your stay at the YOTELAIR Amsterdam Schiphol, we hope to see you on your next trip. Kind regards

8/10 – Gut

pierre-yves

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good location
Aufenthalt von 1 Nacht im April 2024
Antwort von YOTELAIR Schiphol Crew am 1. Mai 2024
Dear Pierre,Thank you for the good rating of our hotel! We are glad that you enjoyed your stay at the YOTELAIR Amsterdam Schiphol, we hope to see you on your next trip. Kind regards

2/10 – Ungenügend

Juan

Aufenthalt von 1 Nacht im April 2024
Antwort von YOTELAIR Schiphol Crew am 13. Mai 2024
Dear Juan,Thank you for taking the time to share your opinion with us.Although we would have preferred your experience to be more pleasant, your feedback is very important to us as it helps us to improve our services daily.We have been working with our staff to address these issues, and our staff are doing their best to meet the standards of service that you have come to expect. We apologise for any bad experience you may have had, but we guarantee to do our best with our teams to improve.Kind regards

4/10 – Schlecht

Pavneet

Mit dem Partner gereist, Mit der Familie gereist
Verbesserungswürdig: Personal & Service
Overall not satisfied
Aufenthalt von 1 Nacht im April 2024
Antwort von YOTELAIR Schiphol Team am 23. Apr. 2024
Dear Pavneet,Thank you for taking the time to share your opinion with us.Although we would have preferred your experience to be more pleasant, your feedback is very important to us as it helps us to improve our services daily.We have been working with our staff to address these issues, and our staff are doing their best to meet the standards of service that you have come to expect. We apologise for any bad experience you may have had, but we guarantee to do our best with our teams to improve.Kind regards

2/10 – Ungenügend

John

Aufenthalt von 1 Nacht im April 2024
Antwort von YOTELAIR Schiphol Crew am 13. Mai 2024
Dear John,Thank you for taking the time to share your opinion with us.Although we would have preferred your experience to be more pleasant, your feedback is very important to us as it helps us to improve our services daily.We have been working with our staff to address these issues, and our staff are doing their best to meet the standards of service that you have come to expect. We apologise for any bad experience you may have had, but we guarantee to do our best with our teams to improve.Kind regards

10/10 – Hervorragend

manpreet

Mit einer Gruppe gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
every is good
Aufenthalt von 1 Nacht im April 2024
Antwort von YOTELAIR Schiphol Team am 23. Apr. 2024
Dear Manpreet,Thank you for the excellent rating of our hotel! We are glad that you enjoyed your stay at the YOTELAIR Amsterdam Schiphol, we hope to see you on your next trip. Kind regards,

10/10 – Hervorragend

Harvinder

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent choice for long layover it’s life saver 🙃staff was great and helpful
Aufenthalt von 1 Nacht im April 2024
Antwort von YOTELAIR Schiphol Team am 23. Apr. 2024
Dear Harvinder,Thank you for the excellent rating of our hotel! We are glad that you enjoyed your stay at the YOTELAIR Amsterdam Schiphol, we hope to see you on your next trip. Kind regards,

10/10 – Hervorragend

Parvinder

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
They just need to give more time for check out.
Aufenthalt von 1 Nacht im April 2024
Antwort von YOTELAIR Schiphol Team am 23. Apr. 2024
Dear Parvinder,Thank you for the excellent rating of our hotel! We are glad that you enjoyed your stay at the YOTELAIR Amsterdam Schiphol, we hope to see you on your next trip. Kind regards,

10/10 – Hervorragend

margaret

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
great to be inside airport
Aufenthalt von 1 Nacht im April 2024
Antwort von YOTELAIR Schiphol Crew am 1. Mai 2024
Dear Margaret,Thank you for the excellent rating of our hotel! We are glad that you enjoyed your stay at the YOTELAIR Amsterdam Schiphol, we hope to see you on your next trip. Kind regards

8/10 – Gut

Riccardo

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Het is een transithotel, bevindt zich in Lounge 2 in de transitzone van de luchthaven Schiphol Airport. Prima ontvangst en uitchecken was vlot en aardige medewerker. Het hotel ligt midden Kamer is een ‘cabine’, met wc en douche achter een glazen wand, het was erg klein en ook behoorlijk benauwd vanwege weinig verlichting. Thermostaat was ingesteld op 18C maar het bleef erg warm. Voor wat ze bieden is het aan de duurde kant. De badkamer was niet echt schoon, water liep slecht weg en föhn en een badmatje ontbraken. Koffie en thee was inbegrepen en aan de balie op te halen. Koffers konden niet mee in de cabine omdat er geen plaats was. Die hebben we voor 9 euro per stuk afgegeven bij de bagageopslag, deze is 24 uur per dag open. Ons vertrek de volgende ochtend was vroeg, omdat we weer opnieuw door de douane moesten zijn we een uur vroeger opgestaan. Concept is aardig, puntjes op de I ontbraken. Prijs voor 2 personen was 180 euro voor 5 uurtjes slapen. We boekten deze overnachting omdat we gestrand waren op Schiphol vanwege onze geannuleerde vlucht, voor een paar € meer slaap je in het Mercure ook achter de douane, maar daar was geen plek.
Antwort von YOTELAIR Schiphol Crew am 1. Mai 2024
Dear Riccardo,Thank you for the good rating of our hotel! We are glad that you enjoyed your stay at the YOTELAIR Amsterdam Schiphol, we hope to see you on your next trip. Kind regards

6/10 – Okay

Kutlan, Bonita Spring

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Front desk was not willing to help. We required a wake up call which was desregarded and obviously made a big inconvenience in an airport setting.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von YOTELAIR Amsterdam Airport Schiphol Crew am 19. März 2024
Dear Kutlan,Thank you for taking the time to share your opinion with us.Although we would have preferred your experience to be more pleasant, your feedback is very important to us as it helps us to improve our services daily.We have been working with our staff to address these issues, and our staff are doing their best to meet the standards of service that you have come to expect. We apologise for any bad experience you may have had, but we guarantee to do our best with our teams to improve.Kind regards

2/10 – Ungenügend

ALKA

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von YOTELAIR Amsterdam Airport Schiphol Crew am 19. März 2024
Dear Alka,Thank you for taking the time to share your opinion with us.Although we would have preferred your experience to be more pleasant, your feedback is very important to us as it helps us to improve our services daily.We have been working with our staff to address these issues, and our staff are doing their best to meet the standards of service that you have come to expect. We apologise for any bad experience you may have had, but we guarantee to do our best with our teams to improve.Kind regards

10/10 – Hervorragend

Vicente

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Didn't need to exit the airport to access this hotel. Had a 15hr layover but no access outside the airport. This was a life saver. Shower floor was a little cracked and possibly had water going under. Water also pooled into toilet/sink area. But it was such a minor issue that it didn't bother me. Overall, the stay was nice and convenient.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von YOTELAIR Amsterdam Airport Schiphol am 19. März 2024
Dear Vicente,Thank you for the excellent rating of our hotel! We are glad that you enjoyed your stay at the YOTELAIR Amsterdam Schiphol, we hope to see you on your next trip. Kind regards,

6/10 – Okay

Thomas

Aufenthalt von 1 Nacht im Januar 2024
Antwort von YOTELAIR Amsterdam Airport Schiphol Crew am 19. März 2024
Dear Thomas,Thank you for taking the time to share your opinion with us.Although we would have preferred your experience to be more pleasant, your feedback is very important to us as it helps us to improve our services daily.We have been working with our staff to address these issues, and our staff are doing their best to meet the standards of service that you have come to expect. We apologise for any bad experience you may have had, but we guarantee to do our best with our teams to improve.Kind regards

10/10 – Hervorragend

Chloe

Aufenthalt von 1 Nacht im Januar 2024

4/10 – Schlecht

Michael

Geschäftlich gereist
Verbesserungswürdig: Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von YOTELAIR Amsterdam Schiphol Crew am 11. Jan. 2024
Dear Michael, Thank you for taking the time to share your opinion with us. Although we would have preferred your experience to be more pleasant, your feedback is very important to us as it helps us to improve our services daily. We apologise for any bad experience you may have had, but we guarantee to do our best with our teams to improve. Kind regards,

6/10 – Okay

Natalia, Portland

Gut: Personal & Service
it was very hard for me to find it. I arrived around midnight, passport control was closed. I had to find somebody to help me to go through the passport control to get to the hotel. The location is not clearly described, it was very hard for me to find the hotel. Since it was after midnight everything was closed, I had to ask a cleaning crew to help me to locate the hotel. It is a nice hotel, but severely overpriced. I was charged $204 for the night for the capsule hotel.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von YOTELAIR Amsterdam Schiphol Crew am 11. Jan. 2024
Dear Natalia, Thank you for taking the time to share your opinion with us. Although we would have preferred your experience to be more pleasant, your feedback is very important to us as it helps us to improve our services daily. We apologise for any bad experience you may have had, but we guarantee to do our best with our teams to improve. Kind regards,

10/10 – Hervorragend

Clarence

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Excelle
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von YOTELAIR Amsterdam Airport Schiphol am 11. Jan. 2024
Dear Clarence, Thank you for the excellent rating of our hotel! We are glad that you enjoyed your stay at the YOTELAIR Amsterdam Schiphol, we hope to see you on your next trip. Kind regards

8/10 – Gut

Lingson

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im November 2023
Antwort von YOTELAIR Amsterdam Airport Crew am 11. Jan. 2024
Dear Lingson, Thank you for taking the time to share your opinion with us. Although we would have preferred your experience to be more pleasant, your feedback is very important to us as it helps us to improve our services daily. We apologise for any bad experience you may have had, but we guarantee to do our best with our teams to improve. Kind regards

4/10 – Schlecht

Carolyn

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von YOTELAIR Amsterdam Airport Crew am 11. Jan. 2024
Dear Carolyn, Thank you for taking the time to share your opinion with us. Although we would have preferred your experience to be more pleasant, your feedback is very important to us as it helps us to improve our services daily. We apologise for any bad experience you may have had, but we guarantee to do our best with our teams to improve. Kind regards,

6/10 – Okay

Dale L

Verbesserungswürdig: Komfort des Zimmers
Can’t find anything at Sciphol anymore
It was a disaster! First, we couldn’t find the hotel, despite numerous inquiries. Then when we found the hotel, we had to inquire of the front desk how many things worked, lights, bed, etc.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von YOTELAIR Amsterdam Airport Crew am 11. Jan. 2024
Dear Dale, Thank you for taking the time to share your opinion with us. Although we would have preferred your experience to be more pleasant, your feedback is very important to us as it helps us to improve our services daily. We apologise for any bad experience you may have had, but we guarantee to do our best with our teams to improve. Kind regards,

8/10 – Gut

Natallia

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von YOTELAIR Amsterdam Airport Schiphol am 11. Jan. 2024
Dear Natalia, Thank you for taking the time to share your opinion with us. Although we would have preferred your experience to be more pleasant, your feedback is very important to us as it helps us to improve our services daily. We apologise for any bad experience you may have had, but we guarantee to do our best with our teams to improve. Kind regards

2/10 – Ungenügend

Paredh

Aufenthalt von 1 Nacht im November 2023
Antwort von YOTELAIR Amsterdam Airport Schiphol Cre am 11. Jan. 2024
Dear Paredh, Thank you for taking the time to share your opinion with us. Although we would have preferred your experience to be more pleasant, your feedback is very important to us as it helps us to improve our services daily. We have been working with our staff to address these issues, and our staff are doing their best to meet the standards of service that you have come to expect. We apologise for any bad experience you may have had, but we guarantee to do our best with our teams to improve. Kind regards

8/10 – Gut

carlos

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im November 2023
Antwort von YOTELAIR Amsterdam Airport Schiphol am 11. Jan. 2024
Dear Carlos, Thank you for taking the time to share your opinion with us. Although we would have preferred your experience to be more pleasant, your feedback is very important to us as it helps us to improve our services daily. We apologise for any bad experience you may have had, but we guarantee to do our best with our teams to improve. Kind regards

4/10 – Schlecht

Vivian

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von YOTELAIR Amsterdam Airport Crew am 11. Jan. 2024
Dear Vivian, Thank you for taking the time to share your opinion with us. Although we would have preferred your experience to be more pleasant, your feedback is very important to us as it helps us to improve our services daily. We apologise for any bad experience you may have had, but we guarantee to do our best with our teams to improve. Kind regards,

10/10 – Hervorragend

Magdalena, Newport

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great! Loved not having to look for a hotel at 1am. Fresh coffee a big plus. Appreciate late check out. Rolled out of bed and onto the gate.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von YOTELAIR Amsterdam Airport Schiphol Crew am 11. Jan. 2024
Dear Magdalena, Thank you for the excellent rating of our hotel! We are glad that you enjoyed your stay at the YOTELAIR Amsterdam Schiphol, we hope to see you on your next trip. Kind regards

6/10 – Okay

Julia

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von YOTELAIR Amsterdam Airport Crew am 11. Jan. 2024
Dear Julia, Thank you for taking the time to share your opinion with us. Although we would have preferred your experience to be more pleasant, your feedback is very important to us as it helps us to improve our services daily. We apologise for any bad experience you may have had, but we guarantee to do our best with our teams to improve. Kind regards,

8/10 – Gut

Christer

Aufenthalt von 1 Nacht im November 2023

4/10 – Schlecht

Yoann

Aufenthalt von 1 Nacht im November 2023
Antwort von frontdesk am 7. Nov. 2023
Dear Yoann,Thank you for taking the time to share your review.Although we would have preferred your experience to have been more pleasant, your feedback is very important to us, as it helps us to improve our services on a daily basis.We are working with our staff to improve and offer you the best.Kind regards

10/10 – Hervorragend

Thomas

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von frontdesk am 3. Nov. 2023
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 – Hervorragend

Daniel

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good option to long layover inside the airport.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Frontdesk am 31. Okt. 2023
Dear guest,Thank you for your excellent review of our hotel.You have highlighted the uniqueness of our hotel, convenience and availability!We are delighted that you enjoyed your stay and hope to welcome you back soon!Kind regards

10/10 – Hervorragend

Lorna

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Frontdesk am 2. Nov. 2023
Dear guest,Thank you for your excellent review of our hotel.You have highlighted the uniqueness of our hotel, convenience and availability!We are delighted that you enjoyed your stay and hope to welcome you back soon!Kind regards

6/10 – Okay

Barry

Geschäftlich gereist
Not worth the money
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Frontdesk am 31. Okt. 2023
Dear guest,Thank you for taking the time to share your review.Although we would have preferred your experience to have been more pleasant, your feedback is very important to us, as it helps us to improve our services on a daily basis.We are working with our staff to improve and offer you the best.Kind regards

4/10 – Schlecht

David

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von frontdesk am 31. Okt. 2023
Thank you for your excellent review of our hotel.You have highlighted the uniqueness of our hotel, convenience and availability!We are delighted that you enjoyed your stay and hope to welcome you back soon!Kind regards

8/10 – Gut

Tom, Ulster

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The shower area was not level, water seeped into the toilet area. And the tv did did not work.
Aufenthalt von 1 Nacht im September 2023
Antwort von Frontdesk am 22. Okt. 2023
Dear Tom,Thank you for taking the time to share your opinion with us.We are doing our best with our fix-it team to resolve these issues. We apologise for any bad experience you may have had, but we guarantee to do our best with our teams to improve.Kind regards

10/10 – Hervorragend

JOELLEN

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Heading home after a long couple of weeks
Only unfortunate thing is….. took about 45 minutes of walking in circles to find the location. Would have liked a little instruction regarding lights etc as it was pitch dark. Had to find my phone and use the flashlight. A wash cloth would have been handy and the battery on the remote was dead (so no TV). Too exhausted from traveling to go to front desk. All else was good, served my needs. Having to check out at 7am for a 10am flight. A little frustrating.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von frontdesk am 22. Okt. 2023
Thank you for taking the time to share your opinion with us.We are doing our best with our fix-it team to resolve these issues. We apologise for any bad experience you may have had, but we guarantee to do our best with our teams to improve.Kind regards

10/10 – Hervorragend

Alan

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Frontdesk am 9. Nov. 2023
Dear Alan,Thank you for your excellent review of our hotel.You have highlighted the uniqueness of our hotel, convenience and availability!We are delighted that you enjoyed your stay and hope to welcome you back soon!Kind regards