2/10 – Ungenügend
Tobias
26. Juni 2019
Verbesserungswürdig: Sauberkeit und Personal & Service
Beware - Bedbugs!
I stayed at this hotel for three nights in June for a conference.
Overall the hotel seemed fine at first. Yes, the rooms are a little dirty and yes the bathroom is tiny. However, you get what you pay for and it’s quite reasonably priced in a decent location.
The trip took a very unpleasant turn though when I found out there were bedbugs in my room the morning I checked out. This was my first experience with these little creatures and hopefully my last one. I did not know this but initially you don’t feel and see the bites. A week later I had red and swollen bite marks all over my arms and legs.
I threw away half the clothes from this trip and my carry on, not to risk to import any bedbugs to my home. Together with costs for a visit to the clinician and meds I have damages of a couple of hundred EUR.
After initially offering me a discount for my next stay the hotel has gone quiet. After this experience I would expect a different kind of customer service.
Obviously I can’t recommend staying here and will never do so again!
Tobias
Aufenthalt von 3 Nächten im Juni 2019