Hi Iris, thank you for taking the time to share your experience! We are delighted to hear that you had a pleasant city trip and found the tram connections convenient. We are also thrilled that you enjoyed our matcha latte, our team takes pride in crafting quality beverages, and we are glad it hit the mark for you. We look forward to welcoming you back for another enjoyable visit! Kind regards, Nadine

Hi Rico, thank you so much for taking the time to share your positive experience! We love to hear that you found our staff friendly and that your room met your expectations in terms of cleanliness. Good to hear that the accessibility was to your liking, it is important, and we're pleased to know that it contributed to your overall satisfaction. We appreciate your feedback and hope to welcome you back for another enjoyable stay! Kind regards, Nadine.

Hi Sophie,Great that you are sharing this with us!We make use of a self check in and out system to speed up the process so you can have all the time to experience Amsterdam. We are glad to hear that you experienced this as easy to use as this is what we aim for!Please do let us know when you are planning to come back so we can assist you with this!Kind regards,Laure

Dear Roman,Thank you for sharing your feedback about your experience. Our staff work everyday to provide a friendly and accommodating service, so it's great to know they made a positive impression.We hope to see you in the future!