Dear Mr. Emre,Thank you for taking the time to share your experience at Anantara Grand Hotel Krasnapolsky Amsterdam! To receive such a high rating is amazing. The entire team strives to provide the best experience possible and I am pleased to see that this reflects in your rating. The compliment of your rating will be shared with the team. We hope to welcome you back again in the near future!Kind regards,Arne Heuwekemeijer – Hotel Director

Dear Mr. Benjamin,What a wonderful rating! Thank you very much for taking the time to rate Anantara Grand Hotel Krasnapolsky Amsterdam on this website. A high rating such as this is truly a compliment for our hotel and for our staff. On behalf of the entire team, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again in the near future! Kind regards,Arne Heuwekemeijer – Hotel Director

Dear Mr. Patrick,What a wonderful rating! Thank you very much for taking the time to rate Anantara Grand Hotel Krasnapolsky Amsterdam on this website. A high rating such as this is truly a compliment for our hotel and for our staff. On behalf of the entire team, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again in the near future! Kind regards,Arne Heuwekemeijer – Hotel Director

Dear Dennis,Thank you for taking the time to share your experience at Anantara Grand Hotel Krasnapolsky Amsterdam!To receive such a high rating is amazing. The entire team strives to provide the best experience possible and I am pleased to see that this reflects in your rating. The compliment of your rating will be shared with the team. We hope to welcome you back again in the near future!Kind regards,Arne Heuwekemeijer – Hotel Director

Dear Mr. John, On behalf of the entire team, I would like to thank you for rating your experience with us on this website. I regret to see that we have not met your expectations during your stay at Anantara Grand Hotel Krasnapolsky Amsterdam. We always aim to present our guests with a 5-star quality and service. From your review it is not entirely clear what happened during your stay and what we could have done to improve your experience as there is no comment. Therefore, I would like to kindly request you to reach out to us and to inform us of what happened. That way we can use your feedback to improve our service and quality. We truly hope to hear from you and that you will consider our hotel again in the future so we can change your experience into an Indigenous Experience. With kind regards,

Thank you for taking the time to share your experience at Anantara Grand Hotel Krasnapolsky Amsterdam via this website.We are delighted to read that you found our staff to be exceptionally friendly and efficient. Our team always strives to provide our guests with the best possible service, and it brings us great joy to know that we met your expectations.We are also thrilled to hear that you enjoyed our hotel's location and your room during your stay. It's always our goal to provide comfortable accommodations and convenient service to our guests, and it's great to know that we delivered.Lastly, we are grateful to hear that you plan on staying with us again in the future. We appreciate your loyalty and look forward to welcoming you back.Thank you again for choosing our hotel, and we hope to see you again soon.Kind regards.Arne Heuwekemeijer - Hotel Director

Dear Mr. Uwe,What a wonderful rating! Thank you very much for taking the time to rate Anantara Grand Hotel Krasnapolsky Amsterdam on this website. A high rating such as this is truly a compliment for our hotel and for our staff. On behalf of the entire team, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again in the near future! Kind regards,Arne Heuwekemeijer – Hotel Director

Dear Sir, Thank you for taking the time to share your experience at NH Collection Grand Hotel Krasnapolsky! To receive such a high rating is amazing. The entire team strives to provide the best experience possible and I am pleased to see that this reflects in your rating. The compliment of your rating will be shared with the team. We hope to welcome you back again in the near future! Kind regards, Arne Heuwekemeijer – Hotel Director

Dear Max, Thank you for sharing your experience at NH Collection Grand Hotel Krasnapolsky with us on this website. I am pleased to read that you have enjoyed your stay in our hotel. Furthermore, I would like to thank you for your kind words about our location and service. We will certainly share your compliments with our team. We would be delighted to welcome you again in the nearby future. Kind regards, Arne Heuwekemeijer – Hotel Director

Dear Max, Thank you for taking the time to share your experience at NH Collection Grand Hotel Krasnapolsky! To receive such a high rating is amazing. The entire team strives to provide the best experience possible and I am pleased to see that this reflects in your rating. The compliment of your rating will be shared with the team. We hope to welcome you back again in the near future! Kind regards, Arne Heuwekemeijer – Hotel Director

Dear Sir/Madam, What a wonderful rating! Thank you very much for taking the time to rate NH Collection Grand Hotel Krasnapolsky on this website. A high rating such as this is truly a compliment for our hotel and for our staff. On behalf of the entire team, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again in the near future! Kind regards,

Dear Mr./Ms, First of all, I would like to thank you for rating NH Collection Grand Hotel Krasnapolsky on this website. How wonderful that we were able to give you an experience that suited such a high rating. This is a compliment to all the efforts our team makes for an extraordinary experience! Rest assured that your high rating will be shared with them. We would be honoured to welcome you back again in the near future! Kind regards, Arne Heuwekemeijer – Hotel Director

Dear Ms. Brigitte First of all, I would like to thank you for rating NH Collection Grand Hotel Krasnapolsky on this website. We are glad to see that you have experienced your stay with us so well. Next to that, we are pleased to see that you have enjoyed our central location and all the convenience that comes with it. We wish you a pleasant day ahead and we hope to welcome you again. Kind regards, Arne Heuwekemeijer – Hotel Director

Dear Ms. Nina, First and foremost, thank you for your wonderful review! It was a pleasure to read how much you enjoyed the breakfast and services that NH Collection Grand Hotel Krasnapolsky offers. We are delighted to read that we were able to provide you with the Extraordinary Experience that we aim for! It would be an honour to welcome you back again the near future. Kindest regards, Arne Heuwekemeijer – Hotel Director

Dear Mr./Ms. Reinhard, First and foremost, thank you for your wonderful review! It was a pleasure to read how much you enjoyed the room and services that NH Collection Grand Hotel Krasnapolsky offers. We are delighted to read that we were able to provide you with the Extraordinary Experience that we aim for! It would be an honour to welcome you back again the near future. Kindest regards, Arne Heuwekemeijer – Hotel Director

Dear Sir/Madam, What a delightful review to read! Thank you very much for taking the time to share your experience about staying at NH Collection Grand Hotel Krasnapolsky. The team and I are very pleased to read that you enjoyed your time in our hotel and in Amsterdam! I see that you enjoyed the sightseeing and I wanted to recommend stopping by our Concierge Team during your next stay. As they are part of the international ‘Les Clefs d’Or’, they know all the ins and outs of the city and would be more than happy to inform you about new places to visit in Amsterdam! It would be a great pleasure to welcome you back again! Kind regards, Arne Heuwekemeijer – Hotel Director

Dear Mr. Kohnke, Thank you very much for leaving such a positive review on this website! For you to take the time and effort to write such a thorough review, attests that you have enjoyed your stay! This is simply a wonderful compliment, which I will be sure to share with the team! I am pleased to read that you have enjoyed the the facilities of our hotel and that our team has been able to tend to your every whish ! Furthermore, thank you for the warm words regarding the breakfast and interior. Your review will be shared with the team, especially as such high praise is a fabulous reward for their continued and consistent efforts! On behalf of the entire team, it would be our pleasure to welcome you back again soon! Kindest regards, Arne Heuwekemeijer – Hotel Director

Dear Mr./Ms. Aras, What a wonderful rating! Thank you very much for taking the time to rate NH Collection Grand Hotel Krasnapolsky on this website. A high rating such as this is truly a compliment for our hotel and for our staff. On behalf of the entire team, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again in the near future! Kind regards, Arne Heuwekemeijer – Hotel Director

Dear Sir/Madam, Thank you for taking the time to share your experience at NH Collection Grand Hotel Krasnapolsky! To receive such a high rating is truly amazing. The entire team strives to provide the best experience possible and I am pleased to see that this reflects in your rating. The compliment of your rating will be shared with the team. We hope to welcome you back in the nearby future! Kind regards, Arne Heuwekemeijer – Hotel Director

Dear Mr./Ms. Name, Thank you for sharing your experience at NH Collection Grand Hotel Krasnapolsky with us on this website. I am pleased to read that you have enjoyed the central location. I will certainly share your compliments with our team! We would be delighted to welcome you again in the nearby future. Kind regards,

Dear Sir/Madam, Thank you for taking the time to share your experiences with us. Our guests feedback and impressions are very important to us because we see it as means to improve our services every day. It has come to our attention that our score could have been better. The satisfaction of our customers is our priority, but apparently we have not succeeded this time. I would like to offer my apologies for any inconveniences caused to you. However, would you please care to elaborate on what exactly went wrong during your stay? We would love to know a bit more in detail of what could have been done differently and what we could do now to possibly amend the situation. If you give us the opportunity to regain your trust, we will gladly offer you the best that our guests enjoy every day. With kind regards, Arne Heuwekemeijer - Hotel Director

Dear Sir/Madam, Thank you for taking the time to share your experiences with us. We are delighted to read that you enjoyed your stay at NH Collection Grand Hotel Krasnapolsky. We are all looking forward to welcome you here again! With kindest regards, Arne Heuwekemeijer – Hotel Director

Dear Sir/Madam, We would like to thank you very much for sharing your experience here on this website. I am happy to read that you enjoyed your stay in our hotel and that we have been able to provide you with an extraordinary stay in Amsterdam! Please rest assured that your compliments will be shared with the rest of the team. We would be honored to welcome you again. With kind regards, Arne Heuwekemeijer – Hotel Director

Dear Sir/Madam, First of all we would like to thank you for sharing your experience on this website. We are delighted to read that you enjoyed your stay at NH Collection Grand Hotel Krasnapolsky so much. How wonderful that you enjoyed our check-in and rooms. To be rated so high is a fantastic compliment and we have shared your review with our team. Hopefully we may welcome you again in a near future. With best regards, Arne Heuwekemeijer – Hotel Director

Dear Sir/Madam, Thank you for taking the time to share your experiences with us. Our guests feedback and impressions are very important to us because we see it as means to improve our services every day. I’m happy to see that we scored well on the room Thank you for your advice about the temperature. I'll be sure to communicate this with the different departments and also that you enjoyed your stay. We are looking forward to welcome you back in NH Collection Grand Hotel Krasnapolsky With kind regards, Arne Heuwekemeijer – Hotel Director

Dear Sir/Madam, First of all we would like to thank you for taking the time to post your review on Expedia. The team and I feel very happy by your kind words. I will make sure to share your compliments with the rest of the team, for whom it was a treat to assist you during your stay. We are genuinely delighted to read that we could help you to make your stay at NH Collection Grand Hotel Krasnapolsky a memorable one. On behalf of the entire team of NH Collection Grand Hotel Krasnapolsky we would be honored to welcome you back again. With kind regards,

Dear Sir/Madam, Thank you for taking the time to share your experiences with us. We are glad to see that you have enjoyed our spacious newly renovated rooms and our friendly staff. However, we very much regret that we did not completely meet your expectations. Please accept our apologies for the inconvenience caused. We are taking your feedback regarding example; the room temperature serious and we have already taken actions in order to prevent this from happening in the future. As the satisfaction of our customers is our priority, we therefore hope that you will consider giving us a second chance to prove that we are able to deliver our esteemed guests with the 5 star level experience that so many have come to love throughout the years. With kind regards, Arne Heuwekemeijer – Hotel Director

Dear Sir/Madam, First of all, thank you for taking the time and effort to write this review. Our guests feedback and impressions are very important to us because we see it as means to improve our services every day. We sincerely regret to learn about your experience with the room (AC, noisy street and the lights in the room) As we aim to provide our guests with nothing less than a five star level service we are very sorry to hear that we did not achieve this at the time. I have discussed this with our manager team immediately. As for your comment on the AC, I made sure to alert our Maitenance manager of this unfortunate matter. Thank you for bringing the above to our attention. I would like to offer my apologies for these unfortunate experiences, we are sorry that your stay with us has left a negative impression on you. We do understand that this apology cannot change the experience you have had in our hotel anymore. As the satisfaction of our customers is our priority, we therefore hope that you will consider giving us a second chance to regain your trust, and prove to you that we are able to deliver our esteemed guests with the 5 star level experience that so many have come to love throughout the years. To show you the improvements we hope you will give us a second chance. Then we will personally look after your reservation and will execute any additional arrangement for your stay. With kind regards, Arne Heuwekemeijer – Hotel Director

Dear Sir/Madam, We would like to thank you very much for sharing your experience here on this website. I am happy to read that you enjoyed your stay in our hotel and that we have been able to provide you with an extraordinary stay in Amsterdam! Please rest assured that your compliments will be shared with the rest of the team. We would be honored to welcome you again. With kind regards, Arne Heuwekemeijer – Hotel Director

Dear Sir/Madam, First of all we would like to thank you for sharing your experience on this website. We are delighted to read that you enjoyed your stay at NH Collection Grand Hotel Krasnapolsky so much. How wonderful that you enjoyed the breakgast. To be rated so high is a fantastic compliment and we have shared your review with our team. Hopefully we may welcome you again in a near future. With best regards, Arne Heuwekemeijer – Hotel Director

Dear Sir/Madam, Thank you for taking the time to share your experience with us. We would like to thank you for your feedback regarding the mattress It gives us insight in our guests’ thoughts and can always help us to further improve our services and facilities! Our sincere apologies for any inconvenience you experienced. Besides that, we would like to thank you for your kind words about the location. We will share your review with the team, since that is a great reward for their continuous efforts. With kind regards, Arne Heuwekemeijer – Hotel Director

Dear Sir/Madam, Thank you for taking the time to share your experiences with us. We are delighted to read that you enjoyed your stay at NH Collection Grand Hotel Krasnapolsky. We are all looking forward to welcome you here again! With kindest regards, Arne Heuwekemeijer – Hotel Director

Dear Sir/Madam, We would like to thank you very much for sharing your experience here on this website. I am very happy to read that you liked the breakfast and that we have been able to provide you with an extraordinary stay in Amsterdam! Please rest assured that your compliments will be shared with the rest of the team. We would be honored to welcome you again. With kind regards, Arne Heuwekemeijer – Hotel Director

Dear Sir/Madam, Thank you for taking the time to share your experiences with us. We are delighted to read that you enjoyed your stay at NH Collection Grand Hotel Krasnapolsky. We are all looking forward to welcome you here again! With kindest regards, Arne Heuwekemeijer – Hotel Director

Dear Mr Ralph Martin, Thank you so much for your review and stay with us. We are glad to hear that you enjoyed the breakfast in our hotel. And explore the city and night life in Amsterdam. Hopefully you will get back soon with us. Kind regards,

Dear sir / madam, First, I would like to thank you for your recent stay at NH Collection Grand Hotel Krasnapolsky and for rating us on this website. We feel very sorry to see that you have given us the score of 1/5 and we would like to apologize for any inconvenience caused to you. May we kindly ask you if you could elaborate on what went wrong exactly during your stay with us. We would love to know what we could have been done differently to make your stay as pleased. We are looking forward to hear from you soon. With kind regards, Arne Heuwekemeijer - Hotel Director

Dear Sir/Madam, Thank you for taking the time to share your experiences with us. We are delighted to read that you enjoyed your stay at NH Collection Grand Hotel Krasnapolsky. We are all looking forward to welcome you here again! With kindest regards, Arne Heuwekemeijer – Hotel Director

Dear Sir/Madam, Thank you for taking the time to share your experience with us. We would like to thank you for your feedback regarding the size of the standard rooms. It gives us insight in our guests’ thoughts and can always help us to further improve our services and facilities! Our sincere apologies for any inconvenience you experienced. Besides that, we would like to thank you for your kind words about our hotel and its staff. We will share your review with the team, since that is a great reward for their continuous efforts. With kind regards, Arne Heuwekemeijer – Hotel Director

Dear Sir/Madam, Thank you for taking the time to share your experience with us. We would like to thank you for your feedback regarding the elevator, unfortunately during your stay it was broken so we wish to apologize for this. In the near future we hope that this elevator will not break down again. Once again our sincere apologies. Besides that, we would like to thank you for your kind words about your room and the location. We will share your review with the team, since that is a great reward for their continuous efforts. With kind regards, Arne Heuwekemeijer – Hotel Director

Dear Sir/Madam, Thank you for taking the time to share your experience with us. We would like to thank you for your feedback regarding your stay and the room. It gives us insight in our guests’ thoughts and can always help us to further improve our services and facilities! Our sincere apologies for any inconvenience you experienced. Besides that, we would like to thank you for your kind words about the location and our restaurant. We will share your review with the team, since that is a great reward for their continuous efforts. With kind regards, Arne Heuwekemeijer – Hotel Director

Dear Sir/Madam, Thank you for taking the time to share your experience with us. We would like to thank you for your feedback regarding the Do Not Disturb. It gives us insight in our guests’ thoughts and can always help us to further improve our services and facilities! Our sincere apologies for any inconvenience you experienced. Besides that, we would like to thank you for your kind words about the hotel and its location. We will share your review with the team, since that is a great reward for their continuous efforts. With kind regards, Arne Heuwekemeijer – Hotel Director

Dear Mr. Paul,Thank you for sharing your experience about … on this platform. We are delighted to read that our ideal location made your stay in Amsterdam so wonderful. I am pleased that our efforts to exceed expectations were successful and that we were able to make every moment in our hotel a memorable one.It was our pleasure to welcome you to our hotel and we hope to do so again in the near future.With kind regards,

Dear T, Thank you for your positive feedback, we are glad to see you have enjoyed your stay and we are looking forward to welcoming you!

Dear Mr./Ms. Dawn,Thank you for taking the time to share your experiences with us. Our guests’ feedback and impressions are very important to us because we see it as means to improve our services every day.Our aim is to create an extraordinary experience for each and every one of our guests. To read that we were unable to deliver these experiences is regretful. We are taking your feedback regarding Bar the Tailor serious and we are looking for a way to prevent this in the future. I offer my sincerest apologies for not meeting your expectations and for the inconvenience you experienced. I have also shared your feedback regarding the coffee at breakfast and we hope you are willing to reach out to us so we can investigate the situation. Despite not being able to change the negative impression this stay has left you, we do hope to be considered for another stay in the future. We will personally look after your reservation and execute any additional arrangements for your stay.With kind regards,