Premium-Villa, Poolblick | Bettwäsche aus ägyptischer Baumwolle, hochwertige Bettwaren
Verfügbarkeit prüfen

Bewertungen von UDS Backwater Resort

4.5 out of 5
UDS Backwater Resort
Miyyath Punnamada Road, Punnamada, Ambalapuzha, Kerala

Bewertungen

8,4

Sehr gut

10 von insgesamt 16 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
2 von insgesamt 16 Gästebewertungen haben eine Bewertung von 8 - Gut" "
1 von insgesamt 16 Gästebewertungen haben eine Bewertung von 6 - Okay" "
3 von insgesamt 16 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
0 von insgesamt 16 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,8/10

Sauberkeit

8,6/10

Personal & Service

8,0/10

Ausstattung

9,0/10

Zustand der Unterkunft

9,6/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Aditya

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice, clean and comfortable. Food was decent
Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

Trinanjan

Mit dem Partner gereist, Mit der Familie gereist
Gut: Ausstattung
Excellent experience. Would love to come back
Aufenthalt von 1 Nacht im Dezember 2023

10/10 – Hervorragend

VINEET

Aufenthalt von 1 Nacht im Dezember 2023

10/10 – Hervorragend

Deepak

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Property in great location, right on backwaters. Room was excellent and new like condition. Thoroughly enjoyed my stay.
Aufenthalt von 2 Nächten im März 2023

10/10 – Hervorragend

Samir, Dhahran

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It’s unique lakefront location allowed us to access houseboats and smaller shikaras from the hotel itself. The staff (reception, restaurant, and housekeeping) were extremely helpful, courteous, and efficient. We stayed in the Premium and Elite rooms that were tastefully appointed with intricately carved wooden furniture alongside modern lighting and appliances. The property has a fabulous pool that was really popular with the guests. Breakfast and dinner buffets at the restaurant were delicious and amazing in variety. The grounds and surroundings were lush with local foliage and tropical flowering plants. A few turkeys and geese on the property were quite intriguing especially for kids. Very family friendly resort.
Aufenthalt von 2 Nächten im Februar 2023

10/10 – Hervorragend

Samir, Dhahran

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Februar 2023

4/10 – Schlecht

Pawel

Aufenthalt von 3 Nächten im Februar 2023

10/10 – Hervorragend

Roy

Aufenthalt von 2 Nächten im November 2022

4/10 – Schlecht

David, Milano

Mit dem Partner gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service und Ausstattung
In terms of the property itself, no issues. A lovely property in a very tranquil location. However, in terms of the treatment by the staff, and facilities on offer, terrible. Little that was offered on the Expedia site was in fact available, and the excuse was that because it was low season, such things (including the spa, which was one key reason for booking here) were not available.
Aufenthalt von 2 Nächten im Juni 2022
Antwort von Filly W am 22. Aug. 2022
Dear Sir,We apologise for the inconvenienceThanksteam - CRS

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 3 Nächten im März 2020
Antwort von Filly W am 9. März 2020
Dear Sir, We appreciate your effort to rate our services, Once again thank you very much

6/10 – Okay

Karen, Washington, USA

Mit der Familie gereist
Gut: Sauberkeit
Verbesserungswürdig: Ausstattung
The property is beautiful. However, a lot of it is still under construction. Nowhere on the hotel's website was this indicated or in any way communicated to us. We weren't told that our suit was adjacent to one that was under construction. It wasn't a good surprise! We spent a lot of time contacting the front desk because the services that you expect to receive at any other hotel (at this price) weren't provided or things that were promised weren't delivered (toilet paper, bottled water and additional bed). Our suit wasn't cleaned the second day of our stay because the cleaning crew was too busy and they came to do so close to bedtime. The restaurant and the staff were fabulous! Great food. I eat gluten/dairy free and they were very helpful. However, they don't serve alcoholic beverages. Again, nowhere on the hotel's website was this indicated or in any way communicated to us. There aren't any amenities for kids here. The "playroom" has a couple of board games. Don't plan on catching an Uber from here. If you are looking for a beautiful location with excellent customer service (until they get their act together at this one), I recommend traveling down to the The Raviz Ashtamudi instead.
Aufenthalt von 2 Nächten im November 2019
Antwort von Filly W am 17. Feb. 2020
Dear Sir, We regret to know that you had some difficulties due to work happening there, Please note it is brand new boutique property and that is the reason, It will be fixed very soon, Looking forward for your stay in near future to serve you better and as per your expectations;

10/10 – Hervorragend

Melvin

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great family holiday
Wonderful trip, great for kids and adults alike. Can include more activities that would make it amazing. Spa massages are worth a trial too.
Aufenthalt von 2 Nächten im Januar 2020
Antwort von Filly Welben am 31. Jan. 2020
Dear Sir, Thank you so much for your valuable comments and we appreciate your effort to rate our services, Sure we look into the activity part and do the needful, expecting to meet you in our hotel in near future too

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Oktober 2019
Antwort von Filly W am 13. Nov. 2019
Dear Sir, Greetings of the day! Thank you so much for your effort to take time to rate our hotel and it's facilities, we look forward to meet you here in near future.. Best regards Filly Welben

10/10 – Hervorragend

Steven

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Stunning location in Alleppey
Fantastic luxurious new build hotel. Beautiful pool. Great staff and excellent value and tasty food. Wish we’d had time to stay longer. Upon our art st check in the receptionist arranged a two hour boat trip through The backwaters
Aufenthalt von 1 Nacht im April 2019
Antwort von Filly am 26. Apr. 2019
Dear Sir, Thank you for your comments, pleasure to know that you have got a very good experience in our hotel, Looking forward to see you again in near future to stay with us, Best Regards Filly

4/10 – Schlecht

MARTINE

Gut: Sauberkeit und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
accueil obséquieux petit déjeuner, les prix ne sont pas indiqués pas d'explications précises pour les possibilités d'excursions, prix, conditions
Aufenthalt von 2 Nächten im April 2019
Antwort von Team UDS am 26. Apr. 2019
Dear Sir, Thank you for your comments, Looking forward to see you again in near future to stay with us, Best Regards Filly