Außenpool

Bewertungen von Courtyard by Marriott Kochi Airport

5 out of 5
Courtyard by Marriott Kochi Airport
VIP Road, Opposite Kochi International, Airport Nedumbassery, Vappalassery, Aluva, Kerala

Bewertungen

9,2

Wunderbar

298 von insgesamt 425 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
92 von insgesamt 425 Gästebewertungen haben eine Bewertung von 8 - Gut" "
13 von insgesamt 425 Gästebewertungen haben eine Bewertung von 6 - Okay" "
13 von insgesamt 425 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
9 von insgesamt 425 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,4/10

Sauberkeit

9,2/10

Personal & Service

9,2/10

Ausstattung

9,4/10

Zustand der Unterkunft

9,0/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Verifizierter Reisender

Aufenthalt von 1 Nacht im Februar 2020
Antwort von Harish am 2. März 2020
Dear Guest, Thank you for your positive review and recommendation, I am happy to read that you had an amazing experience with us. I certainly look forward to welcoming you back for more memorable experiences. Warm regards, Harish Gopalakrishnan General Manager

8/10 – Gut

Marco

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2019
Antwort von Harish am 13. Dez. 2019
Dear Marco, Thank you for sharing your feedback. We’re sorry your experience didn’t match your expectations. Please feel free reach out to us with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. Best regards, Harish Gopalakrishnan General Manager

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im Mai 2019
Antwort von Harish am 2. Juni 2019
Dear Guest, We are happy to know that you had a wonderful stay at Courtyard by Marriott Kochi Airport and we wish to host you brilliantly again soon. Warm Regards Harish Gopalakrishnan General Manager

10/10 – Hervorragend

Verifizierter Reisender

Geschäftlich gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Sehr schönes luxuriöses Hotel, das Frühstücksbuffett war einzigartig.
Aufenthalt von 1 Nacht im Januar 2019
Antwort von Vikas Kumar am 18. Feb. 2019
Dear Guest, We are happy to know that you had a wonderful stay at Courtyard by Marriott Kochi Airport and we wish to host you brilliantly again soon. Warm Regards Vikas Kumar General Manager

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2018
Antwort von Vikas Kumar am 6. Nov. 2018
Dear Guest, Thank you for giving us a perfect rating on Expedia. Warm Regards Vikas Kumar

10/10 – Hervorragend

Will, München, Bayern

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Modernes und sauberes Hotel, direkt in Flughafennähe ohne Fluglärm. Schöne kleine Gartenanlage. Landestypische Speisen im Restaurant sind hervorragend. Personal super freundlich, haben sich sehr liebevoll um unseren kleinen Sohn gekümmert :)
Aufenthalt von 1 Nacht im September 2018
Antwort von Vikas Kumar am 6. Okt. 2018
Dear Guest, Namaskaram from Courtyard by Marriott Kochi Airport! Thank you for your wonderful summary pertaining to your stay at Courtyard by Marriott Kochi Airport. We are delighted to read such positive comments and such reviews motivate us to further enhance our guest experience. We are glad to know that the services of our associates and comforts of the rooms were at par with your expectation. We wish to welcome you back in future. Warm Regards, Vikas Kumar General Manager

10/10 – Hervorragend

Roger, Schweiz

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Sehr gutes Hotel
Hoher Komfort, gutes Preis-Leistungs-Verhältnis.

10/10 – Hervorragend

Erich, Schweiz

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Empfehlenswert.
Schoenes, komfortables und gut eingerichtetes Hotel. Aufmerksame und freundliche Bedienung.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Always feel like at home when i come to Courtyard in Cochin, prompt service and friendly staff, this was my 4th staying at Courtyard in the last 6 months, excellent place, just love it.
Antwort von Lakshmanan Ramanathan am 19. Jan. 2017
Dear Guest, Thank you for taking time to review our hotel, we are glad to know that the overall services at the hotel have met your expectations. We look forward to your next visit. Warm Regards Lakshmanan Ramanathan General Manager

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

10/10 – Hervorragend

JOSEPH, Independence

Mit der Familie gereist
Awesome
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Narayan Tharoor, Cluster Property General Manager am 24. Mai 2024
Dear Guest,Namaskaram from Courtyard by Marriott Kochi Airport!!!Thank you for sharing your feedback with an excellent rating and we look forward to welcome you again.Warm Regards,Narayan Tharoor Cluster Property General Manager

10/10 – Hervorragend

Jana

Aufenthalt von 12 Nächten im März 2024
Antwort von Anurag Rai, Multi Property General Manager am 15. Apr. 2024
Dear Guest. Namaskaram from Courtyard by Marriott Kochi Airport!Thank you for taking the time to review your stay with us. We look forward to welcome you again in nearest future.Warm RegardsAnurag RaiMulti Property General Manager

10/10 – Hervorragend

joanna

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The room was very comfortable and the shower was amazing . I felt relaxed and rested . The staff were helpful . The carpet in the foyer had stains and I brought this to the attention of the manager and he said he was aware of it and they were going to change it .
Aufenthalt von 1 Nacht im April 2024
Antwort von Anurag Rai ,Multi Property General Manager am 11. Apr. 2024
Dear Guest Namaskaram from Courtyard by Marriott Kochi Airport!Thank you for taking the time to share your experience with us. We're thrilled to hear that you found our room comfortable, the shower amazing, and that you felt relaxed and rested during your stay. It's wonderful to know that our staff could assist you effectively. We sincerely apologize for any inconvenience caused by the stains on the carpet. Rest assured, we have taken note of your feedback, and our management team is already working on addressing this issue. We appreciate your understanding and hope to have the opportunity to welcome you back for an even more enjoyable stay in the future."Warm regards,Anurag Rai Multi Property General Manager

10/10 – Hervorragend

Chandrashekar

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very nice stay and a lovely staffs ,good response ,costumer friendly
Aufenthalt von 1 Nacht im April 2024
Antwort von Anurag Rai Multi Property General Manager am 5. Apr. 2024
Greetings from Courtyard by Marriott Kochi Airport!We extend our heartfelt gratitude for choosing to stay with us during your visit to Kochi, Kerala, and for graciously sparing your valuable time to share your feedback.We are overjoyed to learn that your experience with us surpassed your expectations and that you thoroughly enjoyed your stay. Our dedicated team is thrilled to have played a part in ensuring your comfort and satisfaction.Located conveniently near Cochin International Airport, our hotel strives to offer guests like yourself a seamless and memorable experience amidst the charm of Kerala.We wish to welcome you back again and look forward to your next visit.

10/10 – Hervorragend

pious

Aufenthalt von 1 Nacht im März 2024
Antwort von Anurag Rai Multi Property General Manager am 5. Apr. 2024
Dear Guest,Greetings from Courtyard by Marriott Kochi Airport!We sincerely appreciate you taking the time to share your experience with us. Your kind words about your dining experience are truly encouraging. It brings us immense joy to know that you enjoyed the delightful spread we offer.As one of the premier hotels in Kochi, Kerala, strategically located near Cochin International Airport, we are dedicated to providing exceptional service and ensuring our guests have a memorable stay. Your endorsement on this travel platform serves as a great motivation for our team.We eagerly anticipate the opportunity to welcome you back on your next visit to Kochi. Until then, safe travels and warm regards from all of us here at Courtyard by Marriott Kochi Airport!

4/10 – Schlecht

Dinesh, New York

Gut: Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit
I stayed here for just a night. I noticed when I flipped my pillow over that it had stains all over. Not sure how long it had not been cleaned. Unfortunately not too many choices if you want to stay somewhere decent near Kochi airport…
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Anurag Rai Multi Property General Manager am 22. März 2024
Dear Mr.Dinesh,Nmamaskaram from Courtyard by Marriott, Airport Hotel Kochi!Thank you for taking the time to share your feedback following your recent stay at Courtyard by Marriott near Cochin Airport. We sincerely apologize for any inconvenience caused by the condition of your pillow. Please rest assured that cleanliness and guest satisfaction are our top priorities, and we are disappointed to learn that we fell short of your expectations in this regard.We appreciate your valuable feedback as it allows us to identify areas for improvement and take appropriate action to ensure that such issues do not recur. While we regret that your experience did not meet your expectations on this occasion, we hope that you will give us another opportunity to serve you better in the future. Our team is committed to providing exceptional service and ensuring that all guests have a comfortable and enjoyable stay.Thank you once again for your feedback, and we hope to welcome you back to Courtyard by Marriott near Cochin Airport for a more pleasant experience.Warm regards,

2/10 – Ungenügend

Bineesh

Mit der Familie gereist
Gut: Zustand der Unterkunft
Verbesserungswürdig: Personal & Service und Ausstattung
This is the second time we stayed with courtyard Marriot Cochin for one night from 13/02 to 14 /02. Terrible experience in terms of breakfast service. The breakfast service supposed to start at 6:30 am but unfortunately there was no staff member to seat us at 06:30 when we present ourselves at the entrance. There was a staff member setting up the buffet and he pretended not seen us and continued working with buffet, after a while another male staff member rocked up from the kitchen and seated us. The buffet was not fully functional even at 06:45am. We started our breakfast but no one seemed to be providing us service. I had to approach one of the staff member to place order omelette and tea. I waited around 20 mins for the omelette because the waiter was not placed the order on time. We could not have that omelette because it was terrible and runny.I complained to a lady who was in a grey suit and she was unsure what to say to me. It is fair to expect premium service for a premium price. You are an airport hotel so you need to be punctual Anyway never again with courtyard Marriot.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Anurag Rai Multi-Property General Manager am 24. Feb. 2024
Dear Mr. Bineesh, Namaskaram from Courtyard by Marriott Kochi Airport! Thank you for sharing your feedback further to your recent visit with us and apologies for not meeting your expectations.It is indeed concerning for us to have let you down. I have addressed all your points to the respective department to ensure that we are more focused and consistent in delivering the highest level of service at all times.Your comments will certainly be treated with our utmost consideration to further enhance guests' experience. Thank you once again and looking forward to welcoming you soon again.

10/10 – Hervorragend

Richard

Aufenthalt von 2 Nächten im Februar 2024
Antwort von Anurag Rai Multi Property General Manager am 22. März 2024
Dear Guest,Namaskaram from Courtyard by Marriott Kochi Airport!!!Thank you for choosing to stay at Courtyard by Marriott Kochi Airport and for your amazing feedback! We are delighted to know that you had such a great time with us and that you enjoyed all aspects of your stay. Your kind words and compliments towards our overall facilities and excellent services are a big recognition to the team. This will certainly be shared with the entire team. Warm regards

8/10 – Gut

Subashni

Good location clean and friendly staff
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Anurag Rai Multi-Property General Manager am 24. Feb. 2024
Dear Ms. Subashini, Namaskaram from Courtyard by Marriott Kochi Airport! It was a delight to read your review on this travel forum. We are happy to learn that the offerings, staffs and services of Courtyard by Marriott Kochi were up to your expectations and we were able to curate a wonderful experience for you. We wish to welcome you back again and look forward to your next visit.

10/10 – Hervorragend

John E

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Hotel is ideal for an overnight stay ahead of a flight. Excellent buffet with plenty of choice Room was very clean. Service throughout was excellent.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Anurag Rai Multi-Property General Manager am 24. Feb. 2024
Dear Mr. John, Namaskaram from Courtyard by Marriott Kochi Airport! Thank you for your appreciative comments about your time with us. We strive each day toensure that our guests leave with memorable experiences hence it gives me immensepleasure to learn that you have thoroughly enjoyed our hospitality and services.We look forward to welcoming you again.

8/10 – Gut

Joachim

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Friendly - professional - good - clean…. could recommend the place
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Anurag Rai Multi Property General Manager am 24. Feb. 2024
Dear Guest,Namaskaram from Courtyard by Marriott Kochi Airport! Thank you for sparing your valuable time with excellent ratings. We are glad that you had a pleasant time experiencing our warm hospitality. We appreciate your compliments regarding our dining service. We await the pleasure of welcoming you soon for your next visit.

10/10 – Hervorragend

BRYAN

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great Hotel
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Anurag Rai Multi Property General Manager am 24. Feb. 2024
Dear Mr. Bryan,Namaskaram from Courtyard by Marriott Kochi Airport! We are delighted to know that you had such a great time with us and that you enjoyed all aspects of your stay. Your kind words and compliments towards our overall facilities and excellent services are a big recognition to the team. This will certainly be shared with the entire team. We look forward to having you with us again, hopefully for a longer period of stay with us in the near future

10/10 – Hervorragend

RHONDA

Gut: Sauberkeit, Personal & Service und Ausstattung
outstanding staff who go out of their way to make your stay more memorable
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Anurag Rai Multi Property General Manager am 24. Feb. 2024
Dear Guest,Namaskaram from Courtyard by Marriott Kochi Airport! Thank you for your appreciative comment about spa attendant’s massage. Your kind words towards our service are a big recognition to our associate. We are happy to learn that you enjoyed the spread and thank you for endorsing us on this travel forum which is truly motivating.We wish to welcome you back again and look forward to your next visit.

10/10 – Hervorragend

Mohammed Najeeb

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Excellent location, close to the airport. A/c was not working in the lobby
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Anurag Rai Multi Property General Manager am 24. Feb. 2024
Dear Mr Mohammed,Namaskaram from Courtyard by Marriott Kochi Airport! Thank you for sharing your feedback further to your recent visit with us and apologies for not meeting your expectations. Commitment to service and guest satisfaction is a main focus for all our valued guests. Therefore it is indeed concerning for us to have let you down. I would like to assure you that we take your feedback very seriously as the comfort and safety of our guests is extremely important to us. We wish to welcome you back again and look forward to your next visit

8/10 – Gut

Radhakrishnan

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Like everything
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Anurag Rai Multi Property General Manager am 24. Feb. 2024
Dear Guest,Namaskaram from Port Muziris, a Tribute Portfolio Hotel, Kochi!!!Thank you for sparing your valuable time with excellent ratings. We are glad that you had a pleasant time experiencing our warm hospitality. We appreciate your compliments regarding our facilities and services. We await the pleasure of welcoming you soon for your next visit.

10/10 – Hervorragend

Stephanie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I can not wait to come back. I felt like royalty. The personalized service was amazing and the food was absolutely a delight! It was a fabulous experience.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Anurag Rai Multi Property General Manager am 24. Feb. 2024
Dear Guest,Namaskaram from Courtyard by Marriott Kochi Airport! Thank you for taking time to share your feedback. It was indeed a pleasure to know that the team went extra mile in ensuring your stay was a memorable one.Your appreciation of our service is very encouraging and will inspire us to scale greater heights towards excellence.We certainly enjoyed looking after you and look forward to the pleasure of welcoming you back soon.

10/10 – Hervorragend

Stephen

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Anurag Rai Multi Property General Manager am 24. Feb. 2024
Dear Mr. Stephen,Namaskaram from Courtyard by Marriott Kochi Airport!!!Thank you for sparing your valuable time with excellent ratings. We are glad that you had a pleasant time experiencing our warm hospitality.

8/10 – Gut

Santosh

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Quality of service by the hotel staff was excellent ! Very helpful, friendly and prompt in providing assistance. Breakfast spread was good except that most of the options were South Indian or Indian in general. Very limited continental, English or American options. Transportation using services like UBER didn't work well. However, the hotel staff promptly helped with hotel cars and vans when needed. The room was clean and had all the necessary amenities. A few minor details need to be looked into to improve some aspects. The gym was excellent with very good equipment
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Anurag Rai Multi Property General Manager am 24. Feb. 2024
Dear Mr. Santosh,Namaskaram from Courtyard by Marriott Kochi Airport!!!Thank you for your appreciative comments about your dining experience at Momo Cafe. Your kind words towards our overall facilities and excellent services are a big recognition to the team. Thank you for endorsing us on this travel forum which is truly motivating.Your comments about more food selection for foreigners will certainly be treated with our utmost consideration to further enhance guests' experience. We wish to welcome you back again and look forward to your next visit.

6/10 – Okay

Vineeta

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
The staff was extremely nice and courteous but the bathrooms was not clean and a bit dated
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Anurag Rai Multi Property General Manager am 24. Feb. 2024
Dear Vineeta,Namaskaram from Courtyard by Marriott Kochi Airport! Thank you for taking time to share your feedback. It was indeed a pleasure to know that the team went extra mile in ensuring your stay was a memorable one.Your appreciation of our service is very encouraging and will inspire us to scale greater heights towards excellence.We certainly enjoyed looking after you and look forward to the pleasure of welcoming you back soon.

10/10 – Hervorragend

Divya

Mit der Familie gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Anurag Rai Multi Property General Manager am 24. Feb. 2024
Dear DivyaNamaskaram from Courtyard by Marriott Kochi Airport!!!Thank you so much for choosing to stay with us and we truly value the time you had taken to share your stay experience. We are happy to learn that the offerings, staffs and services were up to your expectations and we were able to curate a wonderful experience. We wish to welcome you back again and look forward to your next visit.

10/10 – Hervorragend

Manu

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Anurag Rai Multi Property General Manager am 24. Feb. 2024
Dear Mr. Manu. Namaskaram from Courtyard by Marriott Kochi Airport!!!Thank you for taking the time to review your stay with us. I am very pleased to hear that you had a pleasant stay with us. Your comments about our rooms will certainly be treated with our utmost consideration to further enhance guests' experience. We wish to welcome you back again and look forward to your next visit.

8/10 – Gut

John

Aufenthalt von 1 Nacht im Dezember 2023

10/10 – Hervorragend

Rita

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023

10/10 – Hervorragend

SHANKAR

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
good overall.
Aufenthalt von 1 Nacht im November 2023

10/10 – Hervorragend

Javon

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im November 2023

10/10 – Hervorragend

Yoshiko

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
スタッフの気遣いが素晴らしかったです。ロビーでタクシーを待つ間にコーヒーとクッキーを持ってきてくれたり、アットホームな雰囲気でした。また朝食が南インドならではのメニューがたくさんあり、食べる組み合わせなども教えてくれ、お味もとても美味しく満足でした。
Aufenthalt von 1 Nacht im Dezember 2023

10/10 – Hervorragend

susana

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Me encanto y sobre todo el trato humano
Aufenthalt von 1 Nacht im November 2023

4/10 – Schlecht

Susan

Mit der Familie gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
The staff are struggling to match the prices charged for services. The property (near the airport) appears to be struggling to keep up with what it takes to be a 5-star service hotel. Equipment was not working. When requested, staff took a long time to respond. At room servicing, broken equipment was left behind in the middle of the room. The experience at check-in was poor.
Aufenthalt von 2 Nächten im November 2023
Antwort von Anurag Rai am 21. Nov. 2023
Dear Ms. Susan Namaskaram from Courtyard by Marriott Kochi Airport! Thank you for sharing your feedback further to your recent visit with us and apologize for not meeting your expectations.It is indeed concerning for us to have let you down. I have addressed all your points to the respective department to ensure that we are more focused and consistent in delivering the highest level of service at all times.Your comments will certainly be treated with our utmost consideration to further enhance guests' experience. Thank you once again and I look forward to welcoming you soon again.Warm RegardsAnurag Rai Multi Property General Manager

10/10 – Hervorragend

Benjamin

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Fantastic stay at the hotel, completely comfortable and relaxing
Aufenthalt von 1 Nacht im November 2023
Antwort von Anurag Rai am 21. Nov. 2023
Namaskaram from Courtyard by Marriott Kochi Airport!!!Thank you for staying with us and sharing your feedback. Positive feedback like yours certainly makes us proud and motivates us at the same time to always deliver exceptional service to our patrons.We look forward to welcoming you again in the near future.Warm Regards Multi-Property General ManagerAnurag Rai

10/10 – Hervorragend

Maria

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff was very professional and friendly.
Aufenthalt von 1 Nacht im November 2023
Antwort von Anurag Rai am 7. Nov. 2023
Dear Ms. MariaNamaskaram from Courtyard by Marriott Kochi Airport!The team and I are delighted to know that you had a wonderful experience with us.We wish to welcome you back again and look forward to your next visit.Warm RegardsAnurag RaiMulti Property General Manager

10/10 – Hervorragend

Kalpana

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent overnight stay at the Marriott. Very convenient hotel with free transfers to the airport. We had dinner at the cafe, really enjoyed the lamb biryani ( very large portion) Highly recommend it

2/10 – Ungenügend

Deepa

Mit der Familie gereist
Gut: Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Great property; nice facilities, clean and close to the airport. Hence, very convenient. The staff on the other hand left a lot to be desired; by far the most inefficient and unhelpful set of folks at the front desk; checkin took close to 30 min in spite of me being the only person at the counter and they did not even give me the room that I booked. Of course, no refunds and no upgrades whatsoever
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Anurag Rai am 31. Okt. 2023
Dear Ms. Deepa Namaskaram from Courtyard by Marriott Kochi Airport! It is indeed concerning for us to have let you down. I have addressed all your points to the respective department to ensure that we are more focused and consistent in delivering the highest level of service at all times.We thank you for the constructive feedback and we look forward to welcome you again.Warm RegardsAnurag RaiMulti Property General Manager

10/10 – Hervorragend

Terry, Gainesville

Aufenthalt von 2 Nächten im Oktober 2023

8/10 – Gut

Raju

Aufenthalt von 1 Nacht im September 2023
Antwort von Anurag Rai am 31. Okt. 2023
Dear Guest Namaskaram from Courtyard by Marriott Kochi Airport! Thank you for sparing your valuable time with good ratings. We wish to welcome you back again and look forward to your next visit.Warm RegardsAnurag RaiMulti Property General Manager

10/10 – Hervorragend

Ramesh

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2023
Antwort von Anurag Rai am 31. Okt. 2023
Dear Mr. RameshNamaskaram from Courtyard by Marriott Kochi Airport! Thank you for sharing your feedback with an excellent ratings and we look forward to welcome you again.Warm Regards,Anurag Rai Multi Property General Manager

10/10 – Hervorragend

Maya

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Convenient shuttle for the airport. Food is very good. Rooms are spacious and comfortable. Staff is very friendly and helpful.
Aufenthalt von 1 Nacht im September 2023
Antwort von Anurag Rai am 31. Okt. 2023
Dear Ms. MayaNamaskaram from Courtyard by Marriott Kochi Airport! We are delighted to know that you had such a great time with us and that you enjoyed all aspects of your stay.Anurag Rai Multi Property General Manager

8/10 – Gut

Aditya

Gut: Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2023
Antwort von Anurag Rai am 31. Okt. 2023
Dear Mr. AdityaNamaskaram from Courtyard by Marriott Kochi Airport! We are delighted to know that you had such a great time with us and that you enjoyed all aspects of your stay.Anurag Rai Multi Property General Manager

8/10 – Gut

Jose

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im September 2023
Antwort von Anurag Rai am 31. Okt. 2023
Dear Mr. Jose Namaskaram from Courtyard by Marriott Kochi Airport!The team and I are delighted to know that you had a wonderful experience with us.We wish to welcome you back again and look forward to your next visit.Warm RegardsAnurag RaiMulti Property General Manager

10/10 – Hervorragend

sharmeen

Aufenthalt von 1 Nacht im September 2023
Antwort von Anurag Rai am 31. Okt. 2023
Dear Mr. SharmeenNamaskaram from Courtyard by Marriott Kochi Airport! Thank you for sharing your feedback with an excellent rating and we look forward to welcome you again.Warm Regards,Anurag Rai Multi Property General Manager

10/10 – Hervorragend

Chad, Des moines

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im August 2023
Antwort von Anurag Rai am 31. Okt. 2023
Dear Sir Namaskaram from Courtyard by Marriott Kochi Airport!!!Thank you for taking your valuable time out to review us.The team and I are delighted to know that you had a wonderful experience with us.We look forward to welcome you back to our hotel. Anurag RaiMulti Property General Manager