Esteemed Mr. Dominik,We would like to thank you for your visit and evaluation.we are sorry that we could not achieve a better evaluation according to your expectations.We will be happy to receive any further details you may have if you are willing to send them to us.We are well aware that this is the only way in which we can improve the level of your satisfaction.However, we will do everything in our power to continue to improve our hotel and our services.Who knows, maybe we will be able to welcome you again in the future and achieve an even better rating.Yours sincerely,

Dear Magdalena, We must start by thanking you for your visit and your evaluation, Unfortunately, we were not able to meet your expectations entirely, but we took good note of your comments and we'll continue focused on improving our service. Hopping that you kept a good impression about Lagos in particular and our region in general. Kind regards,

Dear Guest, Thanking you for your visit, this is to mention that we're looking forward to meeting you again soon! With many kind regards.

Vielen Dank für Ihren Besuch und die netten Kommentare! Wir sind also sehr bald bereit für eine neue Sichtweise. Freundliche Grüße,

Dear Ms Vickie,Thank you very much for having stayed with us at Aqualuz Lagos by the Editory.We are very sorry to hear that your stay with us did not meet your expectations.We must remind you that the hotel is equipped with a private garage at a cost os 12 per day depending on the availability ate the time of your check-in.In this case the garage may have been complete or Ms Vickie may have chosen to park elsewhere.In that case, we normaly recoment the 2 parking nearest from the hotel, only a short 3 minute walk that are free of charge or 1 per day.We hope this misunderstanding does not imply that you will not visit us again in the future since it was a pleasure welcoming you in our facilities.Kind regards,

Dear Ms Allison,Thank you for taking the time to share your experience with us. Providing a comfortable and enjoyable stay for our guests is our utmost priority, and we're delighted that you found our front desk team friendly and helpful.We sincerely apologize for any inconvenience caused by the issue with the living room TV during your stay. Please know that we take maintenance concerns seriously, and we will address this promptly to ensure that future guests do not encounter similar challenges.We continuously evaluate our services to better accommodate the needs of our guests, and your input helps us in this process.Thank you once again for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Kind regards,

Dear Mrs Kashani,Thank you for your kind words. We are pleased that you enjoyed your stay at our hotel. Regarding the service provided, we are pleased that our staff met your expectations. We will make sure that your comment reaches the department mentioned. We would be delighted to welcome you back in the future.Best regards,Aqualuz Lagos by The Editory

Dear Mrs Theresa,Thank you very much for having stayed with us at Aqualuz Lagos by The Editory.It was a pleasure to welcome you in our hotel and we glad to see that Mrs Theresa also enjoyed herself in the beautiful city of Lagos.We hope to have the opportunity to welcome you again in case you decide to revisit the city.For any question you may have please do not hesitate to contact us.Kind regards,

Esteemed Mrs Theis,Thank you very uch for choosing Aqualuz Lagos and for sharing your feedback with us.We are thrilled to hear that you had such a great time with us.We hope to be able to welcome you sometime soon.Any question you may have please feel free to contact us.Kind regards,

Dear Mr. Pulok,Thank you for sharing your experience with us at Aqualuz Lagos By The Editory.We are sorry that you didn't enjoy your stay and decided to leave, still after we tried to fix the issue.All comments from our guests are welcome and always contribute to improving our performance, thank you.We would love to welcome you again in the future and improve your experience at our hotel.Best regards,The Aqualuz Lagos By The Editory team

Esteemed Mr. Fabrizio,Thank you for your feedback. However, we apologize for the oversight regarding the insufficient hangers in the wardrobe. Rest assured, we will address this issue promptly to ensure a more comfortable stay for our guests in the future.Regarding the parking situation, we apologize for any inconvenience you experienced. Your feedback is invaluable to us, and we hope to have the opportunity to welcome you back for a more seamless experience in the future. If there's anything else we can assist you with, please don't hesitate to let us know. Thank you for choosing to stay with us.

Dear Mr. Fang, Thank you very much for choosing Aqualuz Lagos and for taking the time to write us such a good review. We are very pleased to hear that you enjoyed everything. We thank you for your trust and hope to welcome you again soon. Best regards, Aqualuz Lagos by The Editory Team

Dear Jaime, thank you in advance for your comments. We are delighted that you enjoyed and were satisfied with our hotel, restaurant and team. On behalf of the entire Aqualuz Lagos team, thank you again and we hope to be able to count on your visit again very soon.

Esteemed Mr. James,Thank you very much for your visit and your comments.Our motto is to serve well and we are delighted to have met your expectations.We now look forward to your next visit to Lagos.With our best regards,

Chère Madame Sylvie,Nous vous remercions de votre préférence et de votre commentaire.En ce qui concerne votre commentaire, nous aimerions vous rappeler que les photos sur notre site web sont celles d'une chambre modèle de chaque catégorie.Ceci dit, certaines d'entre elles peuvent présenter quelques différences, mais pas trop significatives.La chambre qui vous a été attribuée était bien un studio, de même que la chambre que vous avez fini par prendre.Pour ce qui est de la suite de votre commentaire, si nous nous souvenons bien, il y a eu un problème de communication puisque notre réceptionniste ne parlait pas français et que Mme Sylvie ne pouvait pas s'accommoder de l'anglais.Dans ce cas, nous vous demandons de faire preuve de compréhension car nous avons fait tout ce qui était en notre pouvoir pour rendre votre séjour parmi nous aussi agréable que possible.Nous vous invitons également à nous rendre visite à nouveau à l'avenir afin de nous assurer que nous dépasserons vos attentes cette fois-ci.Si vous avez des questions ou des commentaires supplémentaires, n'hésitez pas à nous contacter.Nous vous prions d'agréer, Madame, Monsieur, l'expression de nos salutations distinguées,

Esteemed Mrs Madeleine,Thank you very much for taking the time to evaluate the time you spent with us.We hope that you enjoyed it as much as we did having you here.If you have any sugestion of what you would like to see next time please don't hesitate to contact .Kind regards,

Esteemed Mr Ryan,Thank you very much for your preferece and for your comment of your most recent stay with us.We are very glad to hear that you were very pleased with our facilities and services.As for the food, we are very sorry that it was not up to your standards. We would like to ask you your opinion so we can do better for the future.We hope to see you again in a near future.Kind regards,

Esteemed Mrs Brigitte,We must thank you for your preference and for taking the time to write us a review.We must ask you as well for the reason for your comment since our front office staff is very well trained and always strive to maintain the wellbeing of all our guests.We hope this does not discourage you to visit us again in the future, especially after the renovations.Kind regards,

Esteemed Mr/Mrs Hervé,Thank you very much for your preference.We are very surprised to see the score you gave your most recent stay with us.Since we take our guests' comment very seriously we would like to ask you to please discribe to us what did not go so good and what we could do better.Best regards,

Esteemed Mr Joe,Thank you very much for your preference.Following your comment we would like to inform you that most of our matresses were changed recently what would explain their firmness.We hope to see again in the near future.Best regards,

Esteemed Mr Paul,Thank you very much for your preference and for your comment about your most recent stay in our hotel.We are very glad to hear that you had a wonderfull time.We understant that there is always room for growth and there is why we are starting renovations in our facilities.We hope to have the opportunity of having you with us once they are finished.Best regards,