Minibar, Zimmersafe, Schreibtisch, schallisolierte Zimmer
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Bewertungen von Tolip Alexandria

5 out of 5
Tolip Alexandria
252, Moustafa Kamel, Corniche Road, Alexandria

Bewertungen

7,4

Gut

186 von insgesamt 562 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
174 von insgesamt 562 Gästebewertungen haben eine Bewertung von 8 - Gut" "
87 von insgesamt 562 Gästebewertungen haben eine Bewertung von 6 - Okay" "
48 von insgesamt 562 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
67 von insgesamt 562 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7,4/10

Sauberkeit

7,4/10

Personal & Service

7,0/10

Ausstattung

7,4/10

Zustand der Unterkunft

6,6/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Verifizierter Reisender

Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Mai 2019
Antwort von Hotel Management am 1. Feb. 2020
Dear our valuable guest, Thank you for sharing your feedback with us. We pleased that you are enjoyed your stay with us. We are looking forward to welcome you back again.

8/10 – Gut

Yolanda

Aufenthalt von 4 Nächten im Dezember 2019

4/10 – Schlecht

Verifizierter Reisender

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Laut , für 5 Sterne Hotel und das preis habe ich viel mehr erwartet, Frühstück war gut
Aufenthalt von 2 Nächten im Juli 2019
Antwort von Hotel Management am 2. Aug. 2019
Dear Our Valuable Guest Thank You For Your Comment.We Are Sorry To Hear That Your Experience On This Occasion Was Not Up To Your Expectations. We Hope To Have The Opportunity To Welcome You Again In The Future.

10/10 – Hervorragend

Abdurahman

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im Dezember 2018
Antwort von Hotel management am 9. Feb. 2019
Dear our valuable guest Thank you for your review, we are glad to hear that you enjoyed your stay with us.we are looking forward to welcoming you as our guest soon.

6/10 – Okay

Stefanie

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 8 Nächten im Mai 2018

8/10 – Gut

med, Berlin

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Schönes Hotel mit wunderbaren Meerblick, aber!!
Das Hotel ist schön, sicher und das Team ist sehr hilfreich. Unser Zimmer war mit Meerblick und wir haben ein kostenloses Upgrade gekriegt. Zimmer ist groß, angenehm und sauber. Das Ausblick ist fantastisch. Negativ war der Zustand der Einrichtungen. Möbel usw. Und der Lärmvon der Straße und Autos ist zu laut! Meiner Meinung nach sollte besser isoliert werden. Insgesamt war ich sehr zufrieden und würde das Hotel auf jeden Fall empfehlen!
Aufenthalt von 2 Nächten im April 2018

8/10 – Gut

Verifizierter Reisender

Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
In meinem Zimmer war es abends sehr laut, da an der Corniche gebaut wurde und der ganze Straßenverkehr durch eine Nebenstraße, praktisch neben meinem Zimmer, vorbeigeführt wurde. Es könnte etwas mehr auf Sauberkeit geachtet werden: alter, d.h. bereits länger liegender Staub, auf der Fönhalterung im Badezimmer. Das Badezimmer wurde nicht jeden Tag feucht gereinigt. Auf den Tischen in der Lobby unter den Lampen lag auch Staub. Der restliche Tisch war fein sauber. Außerdem ein blöder Anmachspruch von dem Barkeeper, bei dem ich 1 Schachtel Zigaretten gekauft habe.

2/10 – Ungenügend

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nicht empfehlenswert
nach ca. 4 Stunden Aufenthalt in dem Hotel, sind wir in ein anderes Hotel gezogen.

10/10 – Hervorragend

Ghada

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel staff is exceptional good polite and professional and do the 9 yard and beyond it was a great experience
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Hotel Management am 2. März 2024
Dear Guest We would like to thank you for the pleasant feedback ,it makes us happy that you enjoy your stay with us. We are indeed at the disposal of our guest to make their stay enjoyable. We look forward to seeing you again.

10/10 – Hervorragend

Khaled

Aufenthalt von 2 Nächten im Januar 2024
Antwort von Hotel management am 2. Mai 2024
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. We are glad that you chose our hotel and it is a pleasure to know that you had an enjoyable time with us. We look forward to your return visit.

2/10 – Ungenügend

Rafik, redlands

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The beach was closed at the winter and they didn’t mentioned that before going I was disappointed me and my kids
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Hotel Management am 20. Feb. 2024
Dear Guest We would like to thank you for the pleasant feedback ,it makes us happy that you enjoy your stay with us. We are indeed at the disposal of our guest to make their stay enjoyable. We look forward to seeing you again.

2/10 – Ungenügend

Verifizierter Reisender

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Tolip Alexandria was advertised on the Hotels.com website as a 5-star hotel. I would give it at most 3 stars. its a huge hotel, yes but dark and dingy lobby and sitting areas. it is a very old hotel and shows it, everywhere feels dark and dinghy, rooms are not very clean, when i opened the patio door and then went to close it, the outside of the door was caked in dust and dirt like it had never been cleaned. Staff took forever to do anything. room was not ready, promised one thing that changed to another. breakfast was okay - the yogurt at the breakfast buffet was not even cold - how can you eat diary that feels warm to the touch. Very, very disappointing stay; ruined my vacation. the hotel put me in such a bad mood, was difficult to enjoy anything not that there is much to enjoy about Alexandria. they advertised a private beach which is not at the hotel; you have to be shuttled to it but shuttle was closed due to "winter" though it was quite hot when i was there. very disappointing.
Aufenthalt von 4 Nächten im Dezember 2023
Antwort von Hotel Management am 20. Feb. 2024
Dear Guest We are sorry to hear that you had a negative experience at our hotel. We strive to provide exceptional service to all our guest and we apologize to fell short in your stay We are grateful for your feedback and we will use it to improve our service

8/10 – Gut

Elia

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Compare to four-star hotels. Convenient. Great location.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Hotel Management am 5. Jan. 2024
Dear Guest We would like to thank you for the pleasant feedback ,it makes us happy that you enjoy your stay with us. We are indeed at the disposal of our guest to make their stay enjoyable. We look forward to seeing you again

10/10 – Hervorragend

Sameh

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very nice view
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Hotel Management am 5. Jan. 2024
Dear Guest We would like to thank you for the pleasant feedback ,it makes us happy that you enjoy your stay with us. We are indeed at the disposal of our guest to make their stay enjoyable. We look forward to seeing you again

10/10 – Hervorragend

tahia, Sherwood

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Hotel Management am 5. Jan. 2024
Dear Guest We would like to thank you for the pleasant feedback ,it makes us happy that you enjoy your stay with us. We are indeed at the disposal of our guest to make their stay enjoyable. We look forward to seeing you again

2/10 – Ungenügend

Mohamed

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
One of the worst hotels ever, the room wasn’t clean like it should, yellow bed sheets, bathroom smells awful, very unprofessional management and staff, I don’t recommend it .
Antwort von Hotel management am 9. Dez. 2023
Dear Guest We are sorry to hear that you had a negative experience at our hotel. We strive to provide exceptional service to all our guest and we apologize to fell short in your stay We are grateful for your feedback and we will use it to improve our service.

2/10 – Ungenügend

Yacout

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Oktober 2023
Antwort von Hotel Management am 20. Okt. 2023
Dear Guest We are sorry to hear that you had a negative experience at our hotel. We strive to provide exceptional service to all our guest and we apologize to fell short in your stay We are grateful for your feedback and we will use it to improve our service.

6/10 – Okay

Sherif Fouad Mahmoud

.
Aufenthalt von 5 Nächten im Oktober 2023
Antwort von Hotel Management am 14. Okt. 2023
Dear Guest We are sorry to hear that you had a negative experience at our hotel. We strive to provide exceptional service to all our guest and we apologize to fell short in your stay We are grateful for your feedback and we will use it to improve our service.

4/10 – Schlecht

George

Gut: Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Great location and staff. Downside is many things: Rooms & bathrooms are really outdated and not well maintained, bedding and towels are super old, toiletry products are very bad quality, in-room food is not the best. Pool is always crowded and not overlooking the great view of the beach. Overall poor management and not paying attention to details.
Aufenthalt von 7 Nächten im September 2023
Antwort von Hotel Management am 28. Sept. 2023
Dear Guest We are sorry to hear that you had a negative experience at our hotel. We strive to provide exceptional service to all our guest and we apologize to fell short in your stay We are grateful for your feedback and we will use it to improve our service.

10/10 – Hervorragend

Ahmed

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im August 2023
Antwort von Hotel Management am 9. Aug. 2023
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. We are glad that you chose our hotel and it is a pleasure to know that you had an enjoyable time with us. We look forward to your return visit.

2/10 – Ungenügend

George

Aufenthalt von 2 Nächten im Juli 2023
Antwort von hotel Management am 17. Juli 2023
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. We are glad that you chose our hotel and it is a pleasure to know that you had an enjoyable time with us. we do appreciate your keenness on moving your kind experience to our attention & we Promise to ensure our future endeavors of making your stay a much happier would be more Preferred from your side on your next visit , looking forward to welcoming you again.

10/10 – Hervorragend

Sary

Mit der Familie gereist
Gut: Sauberkeit
Good
Aufenthalt von 6 Nächten im Mai 2023
Antwort von hotel Management am 13. Juni 2023
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. We are glad that you chose our hotel and it is a pleasure to know that you had an enjoyable time with us. Your compliments are very much appreciated and we look forward to your return visit.

2/10 – Ungenügend

Rimah

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Bad experience
Very bad service, hotel provide deferent services for Egyptians and non Egyptians , Tv doesn’t work in the room , power sockets doesn’t work, very expensive for non Egyptians
Aufenthalt von 2 Nächten im Mai 2023
Antwort von hotel Management am 26. Mai 2023
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. We are glad that you chose our hotel and it is a pleasure to know that you had an enjoyable time with us. we do appreciate your keenness on moving your kind experience to our attention & we Promise to ensure our future endeavors of making your stay a much happier would be more Preferred from your side on your next visit , looking forward to welcoming you again.

10/10 – Hervorragend

Hannah

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
very convenient to most attractions ,located at the heart of the city
Aufenthalt von 1 Nacht im Mai 2023
Antwort von hotel Management am 11. Mai 2023
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. We are glad that you chose our hotel and it is a pleasure to know that you had an enjoyable time with us. Your compliments are very much appreciated and we look forward to your return visit.

2/10 – Ungenügend

Jes

Aufenthalt von 3 Nächten im April 2023
Antwort von hotel Management am 22. Mai 2023
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. We are glad that you chose our hotel and it is a pleasure to know that you had an enjoyable time with us. we do appreciate your keenness on moving your kind experience to our attention & we Promise to ensure our future endeavors of making your stay a much happier would be more Preferred from your side on your next visit , looking forward to welcoming you again.

10/10 – Hervorragend

Angelica M

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice big hotel
The Tolip is posh. We booked a 2-night stay here only because we changed our cell chip to a local number and the hotel.com app gave us this option. However, the rate was for Egyptian residents only. When we arrived at the front desk, we had to pay an extra 155 dollars. Because of a promotion, the front desk clerk gave us an upgrade to a room with partial view to the ocean across the large avenue. Breakfast was included, which was very good with all the essentials - fruits, breads, vegetables, yogourt, tea, coffee and a chef to prepare omelettes to taste. The breakfast restaurant is on the 11th floor with a fabulous view of the Mediterranean. Our room was clean, spacious, bright, nice bed, large balcony. From this hotel you can walk for kilometres all along the seawall towards the west. This is a resort hotel with a pool, spa and several restaurants and coffee shops perfectly for those tourists, who like to stay in their hotel and take advantage of the amenities.
Aufenthalt von 2 Nächten im April 2023
Antwort von hotel Management am 17. Apr. 2023
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. We are glad that you chose our hotel and it is a pleasure to know that you had an enjoyable time with us. Your compliments are very much appreciated and we look forward to your return visit.

4/10 – Schlecht

Sami

Aufenthalt von 2 Nächten im März 2023
Antwort von hotel Management am 29. März 2023
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. We are glad that you chose our hotel and it is a pleasure to know that you had an enjoyable time with us. we do appreciate your keenness on moving your kind experience to our attention & we Promise to ensure our future endeavors of making your stay a much happier would be more Preferred from your side on your next visit , looking forward to welcoming you again.

10/10 – Hervorragend

Mostafa

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Excellent hotel, luxury but not expensive. The food at the Egyptian restaurant was amazing. The breakfast buffet had a variety of foods, also very good.
Aufenthalt von 1 Nacht im März 2023
Antwort von hotel Management am 20. März 2023
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. We are glad that you chose our hotel and it is a pleasure to know that you had an enjoyable time with us. Your compliments are very much appreciated and we look forward to your return visit

10/10 – Hervorragend

Abdel Galil

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 3 Nächten im März 2023
Antwort von hotel Management am 16. März 2023
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. We are glad that you chose our hotel and it is a pleasure to know that you had an enjoyable time with us. Your compliments are very much appreciated and we look forward to your return visit.

2/10 – Ungenügend

Nasir

Booked online no mention of extra charge
Aufenthalt von 1 Nacht im Januar 2023
Antwort von hotel Management am 3. Feb. 2023
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. We are glad that you chose our hotel and it is a pleasure to know that you had an enjoyable time with us. we do appreciate your keenness on moving your kind experience to our attention & we Promise to ensure our future endeavors of making your stay a much happier would be more Preferred from your side on your next visit , looking forward to welcoming you again.

2/10 – Ungenügend

Moustafa

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2023
Antwort von tolip Management am 14. Jan. 2023
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. We are glad that you chose our hotel and it is a pleasure to know that you had an enjoyable time with us. we do appreciate your keenness on moving your kind experience to our attention & we Promise to ensure our future endeavors of making your stay a much happier would be more Preferred from your side on your next visit , looking forward to welcoming you again

10/10 – Hervorragend

Randa

Aufenthalt von 3 Nächten im Oktober 2022

10/10 – Hervorragend

Salem

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very kind and professional staff, great location, great view, great food and service.
Aufenthalt von 1 Nacht im Oktober 2022
Antwort von hotel Management am 22. Okt. 2022
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. We are glad that you chose our hotel and it is a pleasure to know that you had an enjoyable time with us. We look forward to your return visit.

2/10 – Ungenügend

Mohamed

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Oktober 2022

2/10 – Ungenügend

LAURA, Portsmouth

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Ausstattung
Check in required multiple calls to the hotel and a call to Expedia customer service who has helped to resolve the problem which was that the hotel front desk couldn’t “see” the reservation despite the reservation being confirmed a few days ahead and paid in full. Then the room was very basic and had no amenities whatsoever despite the cost of 86$/night !!!
Aufenthalt von 3 Nächten im September 2022
Antwort von hotel Management am 7. Okt. 2022
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. It was a pleasure to have you as our guests at TOLIP hotel Alexandria, we are sorry to hear that your experience on this occasion was not up to your expectations. Please be assured that your feedback is extremely valuable to us and this has been shared with the relevant manager to ensure that the necessary actions are taken to address the shortfalls. Thank you for your time and we sincerely apologize for any inconvenience caused.

2/10 – Ungenügend

Omayra

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Horrible Experience
Cleanliness is none existent in this hotel which is a shame because the actual hotel looks nice. We were a group of 6 with 3 rooms and all 3 rooms were extremely dirty, specially the bathrooms. The poll water was also not clean.The private beach they have is very small and we had to beg for towels as every time we went to ask we were told to wait 5 minutes because they didn't have any. I could go on and on. Avoid this hotel.
Aufenthalt von 1 Nacht im September 2022
Antwort von hotel Management am 6. Okt. 2022
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. It was a pleasure to have you as our guests at TOLIP hotel Alexandria, we are sorry to hear that your experience on this occasion was not up to your expectations. Please be assured that your feedback is extremely valuable to us and this has been shared with the relevant manager to ensure that the necessary actions are taken to address the shortfalls. Thank you for your time and we sincerely apologize for any inconvenience caused.

10/10 – Hervorragend

Fady

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
was fantastic
Aufenthalt von 2 Nächten im August 2022
Antwort von hotel Management am 3. Sept. 2022
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. We are glad that you chose our hotel and it is a pleasure to know that you had an enjoyable time with us. We look forward to your return visit.

8/10 – Gut

Kayla

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Hotel was very clean and the food I had from one of the on-site restaurants was amazing. Only complaint is that for such an expensive hotel I had higher expectations for the Wi-Fi, it would continuously disconnect and couldn’t even support WhatsApp calls
Aufenthalt von 2 Nächten im August 2022
Antwort von hotel Management am 30. Aug. 2022
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. We are glad that you chose our hotel and it is a pleasure to know that you had an enjoyable time with us. we do appreciate your keenness on moving your kind experience to our attention & we Promise to ensure our future endeavors of making your stay a much happier would be more Preferred from your side on your next visit , looking forward to welcoming you again.

4/10 – Schlecht

Ahmed

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I did not like the way of dealing, responses and behavior of all hotel staff/ employees, especially the front desk staff, and whoever answered the phone when I called them from my room, their responses were characterized by lack of taste and respect and you do not find such behavior in a two-star hotel or even a one-star hotel, in short, hotel management is A failed and does not have the slightest idea about hotel management and the staff are unprofessional and act with the utmost indifference, arrogance and lack of any sense of responsibility. The air conditioning is very noisy and the room’s furniture is old and worn out, and it seems that there is no regular maintenance for the devices, furniture and mattresses, and the appearance of the room is far and completely different from the pictures on booking and other websites on the Internet, I recommend changing the hotel management and many of the hotel staff and replacing them with more professional ones and Respected people, and the renewal of furniture, ,air conditioning devices, and Tv's, finally i don't recommend that hotel, i hope if the hotel owners take our reviews seriously and take an action to save the hotel reputation and make it as other good five stars hotels, because right now it's not more than an average three stars hotel.
Aufenthalt von 2 Nächten im August 2022
Antwort von hotel Management am 13. Okt. 2022
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. It was a pleasure to have you as our guests at TOLIP hotel Alexandria, we are sorry to hear that your experience on this occasion was not up to your expectations. Please be assured that your feedback is extremely valuable to us and this has been shared with the relevant manager to ensure that the necessary actions are taken to address the shortfalls. Thank you for your time and we sincerely apologize for any inconvenience caused.

10/10 – Hervorragend

Mohamed

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great sea view & super staff in the heart of Alex
A great sea view lively hotel with super helpful staff & amazing tasty restaurants in the heart of Alexandria opposite main Tivoli Dome hub :)
Aufenthalt von 3 Nächten im August 2022
Antwort von hotel Management am 13. Aug. 2022
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. We are glad that you chose our hotel and it is a pleasure to know that you had an enjoyable time with us. We look forward to your return visit.

8/10 – Gut

Mohamed

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Juli 2022
Antwort von hotel Management am 7. Aug. 2022
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. We are glad that you chose our hotel and it is a pleasure to know that you had an enjoyable time with us. We look forward to your return visit.

4/10 – Schlecht

Omneya

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
The only good thing is the view of the frontal sea view rooms. Everything else is disappointing!
Aufenthalt von 2 Nächten im Juli 2022
Antwort von hotel Management am 29. Juli 2022
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. We are glad that you chose our hotel and it is a pleasure to know that you had an enjoyable time with us. we do appreciate your keenness on moving your kind experience to our attention & we Promise to ensure our future endeavors of making your stay a much happier would be more Preferred from your side on your next visit , looking forward to welcoming you again.

2/10 – Ungenügend

Murray

Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
Filthy Hotel
If cleanliness and hygiene is your thing then this is not for you....don't forget to wipe your feet on the way out.
Aufenthalt von 3 Nächten im Juli 2022

4/10 – Schlecht

Mostafa

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
For a 5-star hotel, I was disappointed. -Room is so ordinary. -floors are not vacuumed. -rest room (toilet/shower) are not clean shiny white! No hand soap on sink. -No fridge. -No microwave. -No outside food. Pool and beach closes at 6:00 PM.
Aufenthalt von 1 Nacht im Juni 2022
Antwort von hotel Management am 5. Juli 2022
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. It was a pleasure to have you as our guests at TOLIP hotel Alexandria, we are sorry to hear that your experience on this occasion was not up to your expectations. Please be assured that your feedback is extremely valuable to us and this has been shared with the relevant manager to ensure that the necessary actions are taken to address the shortfalls. Thank you for your time and we sincerely apologize for any inconvenience caused.

10/10 – Hervorragend

Linda

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location
Aufenthalt von 1 Nacht im Mai 2022
Antwort von hotel Management am 21. Juni 2022
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. We are glad that you chose our hotel and it is a pleasure to know that you had an enjoyable time with us. We look forward to your return visit.

10/10 – Hervorragend

IBRAHEM

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
EXCELLENT
Aufenthalt von 3 Nächten im Juni 2022
Antwort von hotel Management am 14. Juni 2022
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. We are glad that you chose our hotel and it is a pleasure to know that you had an enjoyable time with us. We look forward to your return visit.

6/10 – Okay

Fady

Mit der Familie gereist
Gut: Zustand der Unterkunft und Komfort des Zimmers
The room is clean and modern ,the check in is fast and friendly staff ,the breakfast is good and alot of varieties but the housekeeping are very unprofessional you need to call them every time to clean the room and bring missing towels ,the beach is very far away from the hotel you need to ride a bus and the sea is not clean
Aufenthalt von 1 Nacht im Mai 2022
Antwort von hotel Management am 12. Juni 2022
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. We are glad that you chose our hotel and it is a pleasure to know that you had an enjoyable time with us. we do appreciate your keenness on moving your kind experience to our attention & we Promise to ensure our future endeavors of making your stay a much happier would be more Preferred from your side on your next visit , looking forward to welcoming you again

6/10 – Okay

Mohamed

Mit einer Gruppe gereist
Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
Disappointing
My room had no view taking into consideration that I paid extra fees for a sea side view and the bathroom needs to be renovated as it was very old and the parking was a chaos
Aufenthalt von 1 Nacht im Mai 2022
Antwort von hotel Management am 12. Juni 2022
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. We are glad that you chose our hotel and it is a pleasure to know that you had an enjoyable time with us. we do appreciate your keenness on moving your kind experience to our attention & we Promise to ensure our future endeavors of making your stay a much happier would be more Preferred from your side on your next visit , looking forward to welcoming you again

10/10 – Hervorragend

Ahmed

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2022

10/10 – Hervorragend

Khaled

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Overnight stay so can’t give a full opinion. Rooms need some upgrades
Aufenthalt von 1 Nacht im April 2022
Antwort von Hotel Management am 4. Mai 2022
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. We are glad that you chose our hotel and it is a pleasure to know that you had an enjoyable time with us. We look forward to your return visit.