Lobby

Bewertungen von OYO Hotel Alexandria LA - Hwy 165

2 out of 5
OYO Hotel Alexandria LA - Hwy 165
1212 MacArthur Drive, Alexandria, LA

Bewertungen

5,6
50 von insgesamt 250 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
44 von insgesamt 250 Gästebewertungen haben eine Bewertung von 8 - Gut" "
37 von insgesamt 250 Gästebewertungen haben eine Bewertung von 6 - Okay" "
34 von insgesamt 250 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
85 von insgesamt 250 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

5,8/10

Sauberkeit

6,6/10

Personal & Service

5,4/10

Ausstattung

5,4/10

Zustand der Unterkunft

6,0/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Akmal

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Angelina

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I think the best part about my stay was the friendliness of the staff, everyone I spoke to was so happy, even when I first checked in the two lady’s behind the counter were so cheerful, will more than likely be staying here again!
Aufenthalt von 6 Nächten im Mai 2024

4/10 – Schlecht

Arianna

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Power outage
Aufenthalt von 1 Nacht im Mai 2024

8/10 – Gut

Akmal

Gut: Sauberkeit und Personal & Service
Good
Aufenthalt von 2 Nächten im Mai 2024

2/10 – Ungenügend

Michael

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This was hands down the worst property Ive ever been to. There were drug using people all around and on the property. The office staff was sitting on a chair half way in/out of the office smoking a cigarette. I didn't even check in. I drove off and found something else and took the loss of whatever the room fee was. Nope....not for me!!!
Aufenthalt von 1 Nacht im Mai 2024

6/10 – Okay

Edward, Jr

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Joey am 20. Mai 2024
Thank you for sharing your views with us, Edward! As per the feedback, we understand that you are not completely satisfied with our services. Be assured, we will strive to make your next stay a pleasant one. Have a great day! Regards, Joey

10/10 – Hervorragend

Kaila

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Stay was great and service was awesome will be returning soon
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Ammy am 6. Mai 2024
Hi, Kaila! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.

10/10 – Hervorragend

Keisha

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Ammy am 6. Mai 2024
We appreciate your positive rating, Keisha! We take pride in providing our guests with a great experience. Regards, Tim.

10/10 – Hervorragend

Keisha

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Frequent Flyer at the Oyo
Friendly staff. Everyone is always pleasant & respectful. Rooms are tidy and clean. Great for short-stay if you travel frequently for work.
Aufenthalt von 3 Nächten im Januar 2024

6/10 – Okay

raymond

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
Wi-fi didn't work. No coffee available. Needed more room lighting.
Aufenthalt von 1 Nacht im Januar 2024

2/10 – Ungenügend

Yamoni

Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Ammy am 4. Mai 2024
Hi, Yamoni! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

8/10 – Gut

Marilyn

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Suited our needs for the night.
The room itself was nice. The bathroom had broken wall in the shower area. Shower pressure was good.
Aufenthalt von 1 Nacht im Oktober 2023

10/10 – Hervorragend

Crystal

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was very clean
Aufenthalt von 1 Nacht im Oktober 2023

8/10 – Gut

Staci

Gut: Personal & Service und Komfort des Zimmers
Aufenthalt von 6 Nächten im Oktober 2023

10/10 – Hervorragend

REBECCA

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Oktober 2023

4/10 – Schlecht

Alex

Mit einer Gruppe gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
Bring a sleeping bag
Booked the hotel online after seeing the pictures. Pictures are from a long time ago before the pool was ½ drained and frogs took over. We got thwre past 11 and just wanted a bed and shower. Outside was dirty and the room was non refundable so we ventured in. At first the room looked decent until we pulled the sheets, either thwy weren't changed or just stained. The stains matched the fitted sheet and top sheet... slept with clothes on It was cheap, hindsight sleeping in the var would have been better
Aufenthalt von 1 Nacht im September 2023
Antwort von Eva am 13. Okt. 2023
Hi, Alex! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Eva

2/10 – Ungenügend

Madison

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
This place was terrible, never again
Aufenthalt von 1 Nacht im September 2023
Antwort von Eva am 13. Okt. 2023
Hi, Madison! Thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Eva

10/10 – Hervorragend

Joe

Aufenthalt von 4 Nächten im August 2023
Antwort von Tim am 11. Sept. 2023
Hi, Joe! Thank you for your support, your feedback made it into our day. We hope to regularly amaze you with our services. Regards, Tim

2/10 – Ungenügend

Tim

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Room smelled and was dirty
Aufenthalt von 5 Nächten im Juli 2023
Antwort von Eva am 11. Sept. 2023
Hi, Tim! We are sorry to see that our guest is not completely satisfied. We promise to improve the services further and continue to make sure our valued guests are delighted. Regards, Eva

2/10 – Ungenügend

Sharday

Aufenthalt von 2 Nächten im Juli 2023
Antwort von Ammy am 15. Juli 2023
Hi, Sharday! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

4/10 – Schlecht

Raymond

Geschäftlich gereist, Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
I booked this hotel because of the pool. When I got here the pool is full of mud water, trash, and mosquitoes. The lampshades, window sills and bathroom floor is all filthy. The staff was friendly.
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Tim am 10. Juli 2023
We are sorry to stay turned out to be an average one, Raymond! We have checked the reviews and the problems within our services that have bothered you, and we are working on it. Just take this as an off-case, this is certainly not how we treat our guests. Hope to get another chance soon so that we can make things up for you with an awesome stay ahead. Regards, Tim

2/10 – Ungenügend

Alicia

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Roaches, dirty sheets, drugs, drunks being loud in the parking lot with loud music, rude guy receptionist, “non-smoking” room smelled like drugs. Very unsanitary and unsafe environment. I would like my money back.
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Tim am 10. Juli 2023
Apologies for the problems you had faced, Alicia! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim

10/10 – Hervorragend

Keisha

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
My work home away from home stay
The rooms are very spacious & clean. Well kept like a studio apartment. It sets off a cozy & warm vibe. You can relax & unwind after a stressful work day. The staff & people are friendly. I feel welcomed everytime I stay here. This has become a preference for me.
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Ava am 5. Juli 2023
Hi Keisha! Thank you for giving us a shot and even more for leaving us this review. We will feel blessed to serve you soon again with even better, upgraded and improvised services. Have a great day ahead. Regards, Ava

4/10 – Schlecht

Sabrina

Geschäftlich gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
The property is not SAFE and does not have decent rooms. Staff was kinda helpful, but I was unaware what/where I booked. Traveling for work so my goal was to look for close in proximity to my contract. I would not suggest this establishment unless there's no other option!!!
Aufenthalt von 14 Nächten im Juni 2023
Antwort von Maria am 26. Juni 2023
Sorry for the inconvenience, Sabrina! We understand that we have not been able to live up to your expectations. Do not worry, we are continually working to improve our services to make sure your next stay is enjoyable with us. Regards, Maria

4/10 – Schlecht

Marlaina

Mit der Familie gereist
Gut: Komfort des Zimmers
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Not clean like the pictures.
My husband and son stayed here a couple nights. He said the pool was nasty and there was someone’s toe nail in the window sill with dust covered over it so it had not been cleaned in a long time. It was comfortable enough to sleep in but would not recommend for important visits.
Aufenthalt von 2 Nächten im Juni 2023
Antwort von Ava am 21. Juni 2023
Hi, Marlaina! We deeply regret the unpleasant experience you had with us. Thanks for notifying this issue and be assured we will be taking this up and rectify it at the earliest. Feel free to reach out to us for any further queries. Have a nice day ahead! Regards, Ava

2/10 – Ungenügend

Kevin

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
First off, lady at the front desk was so polite & welcoming!! But the room was so disgusting, bed was dirty, towels was dirty, microwave was dirty, & bathroom was. My 3 year old & I did not approve what so ever.
Aufenthalt von 1 Nacht im April 2023

2/10 – Ungenügend

Charity

Aufenthalt von 1 Nacht im April 2023

2/10 – Ungenügend

Verifizierter Reisender

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Ugggh
Too much money for a ran down piece of a hotel. The first thing the front desk lady said was I hope I don't have to shoot some one tonight. I almost turned around but I was tired. Housekeeping just opened the door on me while I was getting dressed. They had a shopping cart saying housekeeping. Bad experience period. Pay the few extra dollars for a better place and service.
Aufenthalt von 1 Nacht im März 2023

6/10 – Okay

Jeremy

Mit der Familie und kleinen Kindern gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Staff friendly. Facility just old.
Antwort von Ammy am 23. März 2023
Hi, Jeremy! Thank you for sharing your feedback. We have cascaded the same to our concerned team to keep up with your expectations. Have a great day! Regards, Noah.

10/10 – Hervorragend

Kathryn

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2023
Antwort von Eva am 6. Apr. 2023
Hey, Kathryn! We shall continue to make you happy and satisfied with our services. Hope to serve you better always! Regards, Eva

8/10 – Gut

Sunshine

Geschäftlich gereist
Gut: Personal & Service und Komfort des Zimmers
It was a 1 night stay for business last minute. It was a good hotel for the money. Just needed a place to sleep and it was good for that.
Aufenthalt von 1 Nacht im Dezember 2022
Antwort von Ava am 22. Dez. 2022
Hey, Guest! Your review made our day. Reviews like yours are what keeps us going the extra mile to serve better in the future. Regards, Ava

2/10 – Ungenügend

Chris

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2022
Antwort von Ava am 22. Dez. 2022
Hi, Chris! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Ava

2/10 – Ungenügend

Alton

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Crack motel.... didn't even stay turned around.... terrible looking place
Aufenthalt von 1 Nacht im November 2022
Antwort von Ammy am 23. Nov. 2022
Hi, Alton! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Tim

8/10 – Gut

Kelli

Geschäftlich gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
humm.
Lets just say, you get what you pay for.
Aufenthalt von 1 Nacht im September 2022
Antwort von Eva am 2. Okt. 2022
Thanks for taking out your valuable time to rate us, Kelli! We will work even harder to make your stay a memorable one :) Regards, Eva

10/10 – Hervorragend

Patrick

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great
Aufenthalt von 1 Nacht im September 2022
Antwort von Greta am 19. Sept. 2022
Thanks for the positive rating! Hope to welcome you again soon. Regards, Greta

6/10 – Okay

Gwendelyn

Aufenthalt von 2 Nächten im August 2022
Antwort von Mike am 6. Sept. 2022
Hi, we are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Mike

6/10 – Okay

Samuel

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Rough experience
There were notes all over the windows about various things. One that caught my eye was no animals. It did say service animals were acceptable with documentation. After the owner was contacted and I told him that the documentation I have has diagnosis for why they are service animals but that he could have the lawyers information to verify they are service animals he just said no problem and let us stay. After we got into the room there were bugs in the bath tub and mold on the bathroom window. There was ants on the bathroom sink and after I cleaned because I travel with cleaning supplies it was ok. I had a person knock on my door at 9 am while getting ready to leave. She asked if we were ready to check out. It was a very rough experience altogether. I wish I had taken pictures but just wanted to leave.
Aufenthalt von 1 Nacht im August 2022
Antwort von Jon am 29. Aug. 2022
Hi, we are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Jon

2/10 – Ungenügend

Isaac

Mit der Familie gereist
Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
There was no shower curtain and only one plug worked in the whole room
Aufenthalt von 1 Nacht im August 2022
Antwort von jane am 23. Aug. 2022
Hi, Isaac! We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you with an amazing stay ahead. Regards, Jane!

2/10 – Ungenügend

Amy

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im August 2022
Antwort von Ammy am 19. Aug. 2022
Hi, Amy! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep your standards in the future. Regards, Amelia.

4/10 – Schlecht

Brent

Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im August 2022

10/10 – Hervorragend

Skyler

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Front desk service was awesome great attitude and friendly
Aufenthalt von 1 Nacht im August 2022
Antwort von Jon am 17. Aug. 2022
We appreciate your feedback! Hope to welcome you soon :) Regards, Jon

8/10 – Gut

Kyler

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very comfortable bed!
Aufenthalt von 1 Nacht im August 2022
Antwort von Ammy am 17. Aug. 2022
Hi, Kyler! We are glad to see that you liked our services. Looking forward to hosting you soon. Regards, Amelia.

6/10 – Okay

Karla

Mit einer Gruppe gereist
Adequate
The room was okay. I got the value of the low price I paid.
Aufenthalt von 1 Nacht im Juli 2022
Antwort von Ammy am 24. Juli 2022
Hi, Karla! Thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.

4/10 – Schlecht

Jonathan

Aufenthalt von 1 Nacht im Juli 2022
Antwort von Ammy am 21. Juli 2022
Hi, Jonathan! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep your standards in the future. Regards, Amelia.

10/10 – Hervorragend

Kenneth

Aufenthalt von 1 Nacht im Juli 2022
Antwort von Ammy am 24. Juli 2022
Thanks for the positive rating, Kenneth! Hope to welcome you again soon. Regards, Amelia.

4/10 – Schlecht

Joshua

Verbesserungswürdig: Sauberkeit
Get What You Pay For
It’s what you pay for. I was afraid my mustang would be broken into, but the manager said they’d watch it, and no issues the next morning. There was noise all night. Lights and AC work sometimes, no WiFi, no trash can, etc. For $50 it’s a place to crash and leave no doubt.
Aufenthalt von 1 Nacht im Juni 2022
Antwort von Jane am 10. Juli 2022
Hi, Joshua! We sincerely apologize for the trouble caused. We would like to thank you for sharing such important feedback, we will surely work on this to ensure your next stay turns out to be an amazing one. Regards, Jane!

8/10 – Gut

Katherine

Gut: Personal & Service
Aufenthalt von 1 Nacht im Juni 2022
Antwort von Ammy am 14. Juni 2022
Hi, Katherine! Thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.

6/10 – Okay

Janice

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Definitely no frills
No Wi-Fi was offered by the desk, but I wasn't planning on using it that night, so I didn't check for its availability in the room. There was no coffee maker, even though it was listed as an amenity. The bathroom window lock was broken, and someone had jammed a wooden coast hanger in to secure it.
Broken window lock "fixed" with coat hanger
Aufenthalt von 1 Nacht im Mai 2022
Antwort von Simon am 29. Juni 2022
Hi, Janice! Thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Simon

2/10 – Ungenügend

Richard

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Arrived at 10pm and no one was on duty to check in. You are not allowed in the lobby to check in. You must wait out side and check in through a glass window most likely for employees safety. Waited one hour to check in. Once checked in I drove to my room but never went in the room because we feared for our safety. The gentleman working was very nice and helpful, but not a safe place to stay.
Aufenthalt von 1 Nacht im Mai 2022
Antwort von Jane am 23. Juni 2022
Hi, Richard! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Jane!

2/10 – Ungenügend

Gary

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit und Ausstattung
There was trash floating in the out of service swimming pool, and the arch at the entrance was caving in.
Aufenthalt von 4 Nächten im April 2022
Antwort von Jane am 9. Mai 2022
Hi, Gary! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Jane!