Terrasse/Patio

Bewertungen von Home2 Suites by Hilton Alexandria

3 out of 5
Home2 Suites by Hilton Alexandria
3800 Alexandria Mall Dr, Alexandria, LA

Bewertungen

9,2

Wunderbar

307 von insgesamt 429 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
74 von insgesamt 429 Gästebewertungen haben eine Bewertung von 8 - Gut" "
27 von insgesamt 429 Gästebewertungen haben eine Bewertung von 6 - Okay" "
12 von insgesamt 429 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
9 von insgesamt 429 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,4/10

Sauberkeit

9,4/10

Personal & Service

8,8/10

Ausstattung

9,2/10

Zustand der Unterkunft

8,8/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Diana

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The rooms were great, love the comfortable beds. Breakfast selection has room for improvement. Needs more variety of foods
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Guest Relation Management am 29. Mai 2024
Hi Diana,Thank you for your feedback! We're pleased to hear that you found the rooms to be great and that you love the comfortable beds. We appreciate your suggestion regarding the breakfast selection. Providing a variety of food options is important to us, and we will certainly take your feedback into consideration as we work to improve our offerings. We value your business and hope to have the opportunity to welcome you back for another great stay in the future.

10/10 – Hervorragend

Lynn Wickman

Mit Haustieren gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everyone was so friendly and accommodating. We enjoyed a relaxing stay.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Manager am 13. Mai 2024
Hello Lynn Wickman,We are delighted to hear that you found our staff friendly and accommodating during your stay with us. It's wonderful to know that you were able to relax and enjoy your time at our hotel. Your satisfaction is our top priority.

10/10 – Hervorragend

Patricia

Aufenthalt von 1 Nacht im März 2024
Antwort von Manager am 27. Mai 2024
Hello Patricia,We are so glad to hear of your wonderful stay and the encounters you had with our team who are constantly striving to serve our guests with warm hospitality! We look forward to welcoming you back.

8/10 – Gut

Corey

Aufenthalt von 1 Nacht im Mai 2024
Antwort von Manager am 25. Mai 2024
Hello Corey,We are thrilled to hear you had a pleasant stay with us! If you have any further comments or suggestions, please don't hesitate to reach out to us directly. We look forward to welcoming you back soon!

10/10 – Hervorragend

Jenny

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Had a great stay with my family at the hotel, the pool water was very cold but the kids didn’t complain! Loved it
Aufenthalt von 2 Nächten im April 2024
Antwort von Manager am 20. Apr. 2024
Hello Jenny,We are thrilled to hear that you and your family had a great stay at our hotel! It's wonderful that your kids enjoyed the pool, despite the water being a bit cold. We appreciate your feedback and hope to welcome you back again soon!

10/10 – Hervorragend

Philip

Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 4. Mai 2024
Hello Philip,We are thrilled to hear you enjoyed your stay with us! If you have any further feedback to share, please don't hesitate to reach out to us. We hope to welcome you back again soon!

10/10 – Hervorragend

Michael

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Manager am 24. März 2024
Hello Michael,We are delighted to hear you had a fantastic experience during your stay with us! We look forward to welcoming you back in the future for another memorable visit.

10/10 – Hervorragend

Sharron

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Highly recommend
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Guest Relation Management am 19. Feb. 2024
Hi Sharron,We're very happy to hear that we were able to provide you with an outstanding experience, as that has always been our mission. We greatly appreciate your five-star rating and look forward to hosting you again in the near future.

10/10 – Hervorragend

Victoria Starr

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Quick check in. Room was spacious.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Guest Relation Management am 13. Feb. 2024
Hi Victoria,We're thrilled to hear that you had a quick check-in experience and that you found your room spacious. Providing efficient service and comfortable accommodations is important to us, and we're glad that we could meet your expectations in these areas. Thank you for choosing to stay with us, and we look forward to welcoming you back again soon!

10/10 – Hervorragend

Jennifer

Mit einer Gruppe gereist
Gut: Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Guest Relation Management am 23. Jan. 2024
Hi Jennifer,Thank you so much for your perfect rating! We greatly appreciate your support and are thrilled to know that you had an exceptional experience during your stay at our hotel. Your positive feedback encourages us to continue delivering the highest level of service and excellence. We look forward to the opportunity to welcome you back in the future and aim to make your next stay just as perfect.

10/10 – Hervorragend

Shalonda

Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Guest Relation Management am 31. Jan. 2024
Hi Shalonda,Thank you so much for your perfect rating! We're thrilled to hear that you had an exceptional experience during your stay. Providing outstanding service and accommodations is our goal, and we're delighted that we met your expectations. We appreciate your choice to stay with us and look forward to welcoming you back for another excellent stay in the future.

10/10 – Hervorragend

Jonathan

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great!
Great. No issues
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Manager am 7. Jan. 2024
Hello Jonathan,Thank you for sharing your positive experience with us! We are delighted to hear that you had a great stay without any issues. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.

6/10 – Okay

Ann

Mit der Familie gereist
Gut: Sauberkeit und Zustand der Unterkunft
Only ok
Took really long time check in. Heat unit so loud difficulty getting to sleep. Bathroom door heavy and difficult to move.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Guest Relation Management am 26. Dez. 2023
Hi Ann,Thank you for sharing your feedback about your recent stay with us. We understand the importance of a swift and efficient check-in, and we will review our procedures to ensure a smoother experience for our guests in the future. Your comments about the heat unit and the difficulty with the bathroom door are also noted, and we will assess the situation to make necessary adjustments for improved functionality. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

10/10 – Hervorragend

Francisco

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Guest Relation Management am 26. Dez. 2023
Hi Francisco,It has always been our mission to give each and every one of our guests a wonderful experience, so it warms our hearts to hear that we are succeeding. From all of us here, thank you for rating us perfectly and choosing us. We will continue to offer top-notch hospitality and eagerly await your next visit.

10/10 – Hervorragend

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Another good stay
Stay was good, no issues.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Manager am 23. Dez. 2023
Dear Guest, Thank you for taking the time to share your positive feedback about your recent stay. We're delighted to hear that you had a good experience with us and that no issues were encountered. We greatly appreciate your kind words and hope to welcome you back for another seamless stay in the future.

10/10 – Hervorragend

Randy

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was great.
Antwort von Guest Relation Management am 5. Feb. 2024
Hi Randy,Thank you for your feedback! We're delighted to hear that you had a great experience with our staff. Providing friendly and helpful service to our guests is a top priority for us, and we're pleased that we met your expectations in this regard. We appreciate your choice to stay with us and look forward to welcoming you back for another excellent stay in the future.

10/10 – Hervorragend

Bonny

Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Guest Relation Management am 6. Dez. 2023
Hi Bonny,Thank you so much for your perfect rating! We greatly appreciate your support and are thrilled to know that you had an exceptional experience during your stay at our hotel. Your positive feedback encourages us to continue delivering the highest level of service and excellence. We look forward to the opportunity to welcome you back in the future and aim to make your next stay just as perfect.

10/10 – Hervorragend

Wanita

Aufenthalt von 2 Nächten im November 2023
Antwort von Guest Relation Management am 14. Dez. 2023
Hi Wanita,Thank you so much for your perfect rating! We greatly appreciate your support and are thrilled to know that you had an exceptional experience during your stay at our hotel. Your positive feedback encourages us to continue delivering the highest level of service and excellence. We look forward to the opportunity to welcome you back in the future and aim to make your next stay just as perfect.

2/10 – Ungenügend

Patrick

Aufenthalt von 1 Nacht im November 2023
Antwort von Manager am 10. Dez. 2023
Hello Patrick,We apologize for any inconvenience you may have experienced during your stay. We would appreciate it if you could reach out to us directly with any feedback you may have, so that we can address the issues and ensure a better experience for our future guests.

10/10 – Hervorragend

Yenesis

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Way better than courtyard
Aufenthalt von 2 Nächten im November 2023
Antwort von Manager am 18. Nov. 2023
Hello Yenesis,Thank you for choosing our hotel and sharing your feedback. We strive to provide exceptional experiences for our guests and we're thrilled to hear that your stay was an improvement from your previous experience. We appreciate your support and hope to welcome you back again in the future.

10/10 – Hervorragend

Lisa

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Sliding, damaged bathroom door did not allow for proper privacy. Dealt with it Alerted front desk upon checkout.
Aufenthalt von 1 Nacht im November 2023
Antwort von Guest Relation Management am 15. Nov. 2023
Hi Lisa,Thank you for your feedback regarding your recent stay at our hotel. Our maintenance team will be immediately informed about the problem, and they will work promptly to repair or replace the damaged door to ensure that future guests do not encounter similar issues. We hope to have the opportunity to welcome you back and provide a much-improved experience in the future.

10/10 – Hervorragend

Clint

Aufenthalt von 1 Nacht im November 2023
Antwort von Guest Relation Management am 14. Nov. 2023
Hi Clint,Thank you so much for your perfect rating! We greatly appreciate your support and are thrilled to know that you had an exceptional experience during your stay at our hotel. Your positive feedback encourages us to continue delivering the highest level of service and excellence. We look forward to the opportunity to welcome you back in the future and aim to make your next stay just as perfect.

10/10 – Hervorragend

Priscilla

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2023
Antwort von Guest Relation Management am 8. Nov. 2023
Hi Priscilla,It has always been our mission to give each and every one of our guests a wonderful experience, so it warms our hearts to hear that we are succeeding. From all of us here, thank you for rating us perfectly and choosing us. We will continue to offer top-notch hospitality and eagerly await your next visit.

10/10 – Hervorragend

Deborah

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Hometown trip with grandkids
I took my grandkids back to my home town to show them the schools I attended & the town I grew up in. Our room was large & AC cooled wonderfully . The beds were very comfortable. The kids loved the indoor pool & said the water was warm & felt great. The desk clerks were attentive & very pleasant. Our room had a full size fridge, sink, microwave, & coffeemaker. The breakfast was good. The hotel is close to restaurants and shopping including the Alexandria mall which was a really nice mall. I have no complaints & would definitely stay here again.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Manager am 28. Okt. 2023
Hello Deborah,Thank you for your positive feedback! We're glad to hear that you and your grandkids enjoyed the spacious room, comfortable beds, and refreshing indoor pool. It's great to know that our attentive desk clerks and the convenience of in-room amenities met your needs and hope to have you back for a future stay.

6/10 – Okay

Mike

Gut: Personal & Service
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Guest Relation Management am 18. Okt. 2023
Hi Mike,We greatly appreciate you sharing your thoughts about your recent stay with us. We're glad to know that most aspects of your stay were enjoyable. We value your input and welcome any suggestions you may have to enhance your future visits. Your feedback plays a crucial role in helping us understand both our strengths and areas for improvement. Thank you once more, and we look forward to your next visit!

2/10 – Ungenügend

Steve

Mit der Familie gereist
Gut: Ausstattung
Verbesserungswürdig: Sauberkeit und Personal & Service
Room was not clean. Hair in the shower. Food crumbs in pull out sleeper sofa. Toilet worked, sometimes. Will not stay here again! Cannot recommend! Very disappointed.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Guest Relation Management am 17. Okt. 2023
Hi Steve,Thank you for your feedback regarding your recent stay at our hotel. Your feedback is of great importance, and we will be addressing each of these issues with our housekeeping and maintenance teams to ensure they are resolved promptly. We genuinely appreciate your understanding, and we hope you may consider giving us another opportunity to provide you with a more satisfactory and enjoyable stay in the future.

10/10 – Hervorragend

Joe

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Overall very nice
The stay was great. The room was very clean and organized. The only flaw I saw was that in the shower on the floor there was a very long crack that needs to be repaired before someone injures themselves or get an infection.
Aufenthalt von 2 Nächten im September 2023
Antwort von Manager am 30. Sept. 2023
Hello Joe,Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our shower and your insights regarding our room. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.

10/10 – Hervorragend

RANDY

Mit der Familie gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im September 2023
Antwort von Manager am 30. Sept. 2023
Hello RANDY,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

10/10 – Hervorragend

Jamie Ross

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great
Aufenthalt von 1 Nacht im September 2023
Antwort von Manager am 28. Okt. 2023
Hello Jamie Ross,We're delighted to hear that you had a great experience at our hotel! We hope to welcome you back soon for another memorable stay.

10/10 – Hervorragend

Blaze

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im August 2023
Antwort von Guest Relation Management am 17. Aug. 2023
Hi Blaze,We value our customers' feedback, and we're thrilled to hear that we've succeeded in meeting your expectations. From all of us here, thank you for rating us perfectly and choosing us. We'll continue to offer the best service and eagerly await your next visit.

8/10 – Gut

Daniel

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very clean and quiet. The price was decent. I would return.
Aufenthalt von 1 Nacht im August 2023
Antwort von Guest Relation Management am 16. Aug. 2023
Hi Daniel,Thank you for sharing your feedback about your recent stay with us. We're pleased to hear that you had a positive experience and enjoyed the cleanliness and quiet atmosphere of our hotel. We're also glad that you found the price to be reasonable and that you had a comfortable stay. Thank you for choosing our hotel, and we look forward to the pleasure of welcoming you back in the future.

8/10 – Gut

Mitzi

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great stay
Nice place to stay this was our second year staying for the Dixie world’s series only thing was towels was an issue but the hotel was full and I’m sure kids using a lot!
Aufenthalt von 7 Nächten im Juli 2023
Antwort von Guest Relation Management am 7. Aug. 2023
Hi Mitzi,Thank you for your continued loyalty and for choosing our hotel! We truly appreciate your kind words and feedback. We're delighted to hear that you enjoyed your stay with us once again. It's always a pleasure to welcome back returning guests like yourself. We take guest feedback seriously, and we'll use this input to improve our services and ensure that all guests have a comfortable and pleasant experience, even during peak occupancy. Thank you once again for your patronage, and we're looking forward to welcoming you back for another great stay!

10/10 – Hervorragend

Crystal

Aufenthalt von 1 Nacht im August 2023
Antwort von Guest Relation Management am 28. Aug. 2023
Hi Crystal,We're very happy to hear that we were able to provide you with an outstanding experience, as that has always been our mission. We greatly appreciate your five-star rating and look forward to hosting you again in the near future.

10/10 – Hervorragend

Maria

Aufenthalt von 1 Nacht im Juli 2023
Antwort von Guest Relation Management am 17. Aug. 2023
Hi Maria,We're very happy to hear that we were able to provide you with an outstanding experience, as that has always been our mission. We greatly appreciate your five-star rating and look forward to hosting you again in the near future.

8/10 – Gut

LINDA, Saint Louis

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Rooms are showing age - carpet frayed, window blind broken, barn door gets stuck. That being said, everything was clean and the staff was friendly and helpful.
Antwort von Manager am 28. Juli 2023
Hello LINDA,Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of meeting your expectations. Your feedback is greatly appreciated, and we hope to better serve you on a return visit.

10/10 – Hervorragend

Yazeed

Aufenthalt von 1 Nacht im Juli 2023
Antwort von Manager am 30. Juli 2023
Hello Yazeed,Thank you so much for the incredible rating. We look forward to your next visit.

10/10 – Hervorragend

Jesse

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Guest Relation Management am 25. Juli 2023
Hi Jesse,We value our customers' feedback, and we're thrilled to hear that we've succeeded in meeting your expectations. From all of us here, thank you for rating us perfectly and choosing us. We'll continue to offer the best service and eagerly await your next visit.

10/10 – Hervorragend

Jennifer

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great place to stay for families. We loved the indoor pool and that they provided some beach towels for use. We booked a suite, and it was very roomy. Room had no ice bucket, and it took asking three people three different times to get one. Stopper in bottom of tub needed to be replaced. But overall, wonderful!! Would stay there again with small kids.
Aufenthalt von 2 Nächten im Juli 2023
Antwort von Guest Relation Management am 19. Juli 2023
Hi Jennifer,Thank you for your positive feedback! We are thrilled to hear that you had a wonderful experience at our hotel and that you found it to be a great place for families. We're delighted that you and your family enjoyed the indoor pool and the convenience of having beach towels provided for your use. Creating a comfortable and enjoyable experience for families is important to us, and we're pleased that our amenities added to the enjoyment of your stay. We understand the importance of having all the necessary amenities readily available for our guests, and we will address this internally to ensure that our guests' requests are handled promptly and efficiently. We look forward to the pleasure of welcoming you and your family back for another wonderful stay in the future.

8/10 – Gut

Monte

Mit der Familie gereist
Verbesserungswürdig: Zustand der Unterkunft
This place is beat up, needs major repairs
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Manager am 16. Juli 2023
Hello Monte,Thank you for being a valued guest and for providing us the feedback regarding our hotel. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.

10/10 – Hervorragend

Jerry

Aufenthalt von 2 Nächten im Juli 2023
Antwort von Manager am 16. Juli 2023
Hello Jerry,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

10/10 – Hervorragend

Abiyah

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The staff was great!
Aufenthalt von 2 Nächten im Juli 2023
Antwort von Guest Relation Management am 13. Juli 2023
Hi Abiyah,Thank you for your positive feedback regarding our staff! We're delighted to hear that you had a great experience with them. We prioritize providing excellent service and ensuring that our guests feel welcomed and well taken care of throughout their stay. We're thrilled that our staff exceeded your expectations and contributed to a positive experience. Thank you for choosing our hotel, and we look forward to welcoming you back for another great experience.

2/10 – Ungenügend

Gerald

Geschäftlich gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
The room had an unpleasant odor. The only soap available was in the shower stall. There were no trash bins in the room. The breakfast area trash was over flowing so people had to leave their dirty paper plates on the counter. There were no utensils to eat with. I left the hotel three days early.
Aufenthalt von 3 Nächten im Mai 2023
Antwort von Guest Relation Management am 12. Juli 2023
Hi Gerald,Thank you for bringing these issues to our attention. We will investigate the matter regarding the smell in your room and take immediate steps to eliminate any unpleasant odor to ensure that our guests have a pleasant stay. We will also review our housekeeping procedures to ensure that soap and trash bins are consistently available in convenient locations within the rooms. Additionally, we will reinforce our cleaning procedures to prevent such issues from occurring in the future and ensure that utensils are readily available for all guests during breakfast hours. We hope you will give us another opportunity to provide you with the exceptional experience you deserve.

8/10 – Gut

Eugenio

Gut: Personal & Service
Expected Better
Expected better. Poor condition of room. Poor AC. Poor blinds. several plugs not working. Quality service and breakfast.
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Manager am 2. Sept. 2023
Hello Eugenio,We are continuously improving upon our services and accommodations and want to thank you very much for your comments about our breakfast and your insights regarding our service. We hope to someday have another opportunity to host your stay.

8/10 – Gut

Glory

Aufenthalt von 1 Nacht im Juli 2023
Antwort von Manager am 23. Juli 2023
Hello Glory,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

10/10 – Hervorragend

Cindy

Aufenthalt von 1 Nacht im Juni 2023
Antwort von Manager am 22. Juli 2023
Hello Cindy,It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area.

10/10 – Hervorragend

Shaun

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I liked the indoor pool. I wish it was heated or had a jacuzzi.
Aufenthalt von 2 Nächten im Juni 2023
Antwort von Guest Relation Management am 19. Juni 2023
Hi Shaun,Thank you for your feedback. We're glad to hear that you enjoyed our indoor pool. Your feedback is valuable to us, and we will take it into consideration as we evaluate and make improvements to our facilities. We appreciate your patronage and hope to have the opportunity to provide you with an even better experience in the future.

10/10 – Hervorragend

Annassa

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Lots of space for families.
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Guest Relation Management am 4. Juni 2023
Hi Annassa,We greatly appreciate your kind words and are thrilled to hear that our accommodations were well-suited to your family's needs. Your 5/5 rating means a lot to us, and we would be honored to host you and your family again soon!

10/10 – Hervorragend

Josey, Farmers Branch

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Clean
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Guest Relation Management am 31. Mai 2023
Hi Josey,Thank you for taking the time to share your 5-star rating and positive feedback. We are glad you had a clean and enjoyable stay with us. We hope to have the pleasure of welcoming you back soon!

10/10 – Hervorragend

Shalonda

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I enjoyed my 1st stay so much, that I returned for another 3 nights. My husband and I feel really comfortable here.
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Guest Relation Management am 30. Mai 2023
Hi Shalonda,Thank you for your 10/10 rating and positive feedback. We are thrilled to hear that you had an enjoyable experience during your first stay and felt comfortable at our hotel. We greatly appreciate your continued business and look forward to hosting you and your husband for another enjoyable stay!

10/10 – Hervorragend

Shalonda

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I stayed here while my mother was in the hospital and it was extremely comfortable and convenient. They provided complimentary breakfast and washer/dryer use - which I needed on my week’s long stay. All hotel staff were excellent and professional. The lovely ladies of their cleaning crew were just so kind and accommodating. The breakfast was great with many options. The front desk were always eager to assist my husband and I. We have decided to make this our “home” when visiting home.❤️ And finally, I really want to thank Marissa at the front desk, again, for her kindness and thoughtfulness. She helped me to extend my stay so effortlessly. It was a blessing to me and my family. Thank you Home2Suites!😊
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Manager am 27. Mai 2023
Hello Shalonda,We appreciate that you've taken the time to share with us regarding our staff and your comments about our breakfast. We hope to see you again in the future.