Außenbereich

Bewertungen von Holiday Inn Alexandria - Downtown, an IHG Hotel

3 out of 5

Bewertungen

8,4

Sehr gut

272 von insgesamt 511 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
141 von insgesamt 511 Gästebewertungen haben eine Bewertung von 8 - Gut" "
51 von insgesamt 511 Gästebewertungen haben eine Bewertung von 6 - Okay" "
22 von insgesamt 511 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
25 von insgesamt 511 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,8/10

Sauberkeit

8,8/10

Personal & Service

8,4/10

Ausstattung

8,6/10

Zustand der Unterkunft

8,4/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

barbara a

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Front desk am 20. Mai 2024
Thank you for staying at the Holiday Inn Downtown Alexandria. We look forward to seeing you again.

8/10 – Gut

Teresa

Mit einer Gruppe gereist
Gut: Ausstattung und Zustand der Unterkunft
The hotel overall was great, however, the breakfast was horrible! They charge $12.95 for what you would get free at other hotels. The charge would have been fine if the food was edible. Also, the ONLY ice machine was on the 7th floor. Very inconvenient!!
Aufenthalt von 4 Nächten im April 2024
Antwort von Front desk am 20. Mai 2024
Thank you for staying at the Holiday Inn Downtown Alexandria. Management has been made aware of your review We look forward to seeing you again.

10/10 – Hervorragend

Raynetta

Geschäftlich gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Mrs. Barbie was so patient and kind. She went over and beyond to make sure you were accommodated. I called the front desk several times, each time, I asked, is this Barbie? She is just so pleasant. My room was so clean. Even in the cracks. The bed was so soft and the sheets were so white they looked brand new. The smell throughout the hotel was very pleasant. Also, I've frequented a lot of hotels, this hotel a/c was the best yet. When it was on 68 it literally felt like 68. Cudos to the staff and the hotel. I would absolutely recommend this hotel to anyone travelling in the Alexandria area. Only thing that was a minus was there were no eateries in the vicinity. I found that very odd to say that was downtown.
Aufenthalt von 3 Nächten im April 2024
Antwort von front desk am 20. Mai 2024
Thank you for staying at the Holiday Inn Downtown Alexandria. We look forward to seeing you again.

2/10 – Ungenügend

Vernon

Aufenthalt von 1 Nacht im April 2024
Antwort von Front desk am 20. Mai 2024
Thank you for staying at the Holiday Inn Downtown Alexandria. Your review has been brought to upper management

8/10 – Gut

Angela

Gut: Sauberkeit und Zustand der Unterkunft
Good location to medical center although not safe to walk at night day ok. Noisy air condition. Limited food. Front desk staff too busy tending to each other than to guests. Room clean and bed comfortable. Lobby nice with lots of seating.
Aufenthalt von 2 Nächten im April 2024
Antwort von Front desk am 20. Mai 2024
Thank you for staying at the Holiday Inn Downtown Alexandria. Your review has been brought to upper management We look forward to seeing you again.

10/10 – Hervorragend

Kina

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Front desk am 20. Mai 2024
Thank you for staying at the Holiday Inn Downtown Alexandria. We look forward to seeing you again.

8/10 – Gut

Gelena

Aufenthalt von 2 Nächten im April 2024
Antwort von Front desk am 20. Mai 2024
Thank you for staying at the Holiday Inn Downtown Alexandria. We look forward to seeing you again.

10/10 – Hervorragend

Hearie

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit und Ausstattung
Room was clean staff was excellent.
Aufenthalt von 1 Nacht im März 2024
Antwort von Front desk am 20. Mai 2024
Thank you for staying at the Holiday Inn Downtown Alexandria. We look forward to seeing you again.

10/10 – Hervorragend

Kristin

Mit Haustieren gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was great! Loved Nesha, Barbie and Austin. Great friendly service and went above and beyond.
Aufenthalt von 2 Nächten im März 2024
Antwort von Front desk am 20. Mai 2024
Thank you for staying at the Holiday Inn Downtown Alexandria. We look forward to seeing you again.

8/10 – Gut

Katrina

Property was just okay.
Aufenthalt von 1 Nacht im März 2024
Antwort von Front desk am 20. Mai 2024
Thank you for staying at the Holiday Inn Downtown Alexandria. We look forward to seeing you again.

10/10 – Hervorragend

Evana

Gut: Sauberkeit und Personal & Service
i liked the dove products in the room
Aufenthalt von 1 Nacht im März 2024

10/10 – Hervorragend

Bill

Mit der Familie gereist
Convenient
Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

Marcio

Gut: Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Holiday Inn Downtown Alexandria am 21. Feb. 2024
Thank you for your stay

8/10 – Gut

Kimberly

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great experience . Only negative was ice machines not working on several floors, other than that , great experience . Will definitely be back .
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Holiday Inn Downtown Alexandria am 21. Feb. 2024
We look forward to seeing you again

10/10 – Hervorragend

Michelle

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Holiday Inn Downtown Alexandria am 21. Feb. 2024
We look forward to seeing you again!

10/10 – Hervorragend

David E

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Holiday Inn Downtown Alexandria am 21. Feb. 2024
We look forward to seeing you again

10/10 – Hervorragend

Elizabeth

Aufenthalt von 2 Nächten im Januar 2024

10/10 – Hervorragend

Carlos

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Januar 2024

10/10 – Hervorragend

Derek

Aufenthalt von 1 Nacht im Januar 2024

10/10 – Hervorragend

Brent

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean quiet convenient
Aufenthalt von 1 Nacht im Januar 2024

10/10 – Hervorragend

Arpeggio

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was very welcoming. Hotel and room were clean. Location felt safe and quiet. Being downtown it's walkable to coffee, art museum, waterfront, etc. Downside: I did wish the bar was open later, but that's just a minor inconvenience.
Aufenthalt von 3 Nächten im Januar 2024

8/10 – Gut

Christopher

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Property and staff were very accommodating. We requested a larger room since we were getting ready for a Mardi Gras ball. The room had a nice view of downtown and large enough for all that stopped in to say hi.
Aufenthalt von 1 Nacht im Januar 2024

4/10 – Schlecht

william, Ball

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
There was nothing unique about this property other than them telling us that Expedia overbooked the room we reserved and so we got stuck in a double queen at the end of the hall beside the ice machine without a bathtub as we requested. It took approximately 10-15 minutes for the hot water to heat up and the heat wasn’t turned on so the room was 61 degrees when we got in it and took ages to heat the room up at 9pm at night with it being 17 degrees outside. There was one person checking in people at the front and there was 10 groups waiting to check in
Aufenthalt von 1 Nacht im Januar 2024

2/10 – Ungenügend

Micael

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Building is gross. No bar and restaurant as advertised.
Aufenthalt von 1 Nacht im Januar 2024

10/10 – Hervorragend

Rachel

Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Shower wasn't clean
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Holiday Inn Downtown Alexandria am 17. Dez. 2023
Dear Rachel,Thank you for taking the time to tell us about your experience at Holiday Inn ALEXANDRIA - DOWNTOWN.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn in Downtown Alexandria!

6/10 – Okay

Carole

Mit der Familie gereist
Gut: Komfort des Zimmers
Verbesserungswürdig: Personal & Service
We chose to stay there because they have a restaurant inside supposedly closing at 8 pm Time of closing not respected! Every employee on their phone ! Bad service! Room ok Bathroom not so clean
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Holiday Inn Downtown Alexandria am 15. Dez. 2023
Dear Carole,Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn ALEXANDRIA - DOWNTOWN.We would like to start by apologizing to you for the inconveniences you faced during your stay.The housekeeping issues you experienced during your stay have been reported to the Housekeeping Manager, and the appropriate actions have been taken. Our restaurant hours are subject to change based on business. We apologize if this was not communicated clearly to you.We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

6/10 – Okay

Brittany

Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Holiday Inn Downtown Alexandria am 10. Dez. 2023
Dear Brittany,Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn ALEXANDRIA - DOWNTOWN.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

10/10 – Hervorragend

Charles

Aufenthalt von 1 Nacht im November 2023
Antwort von Holiday Inn Downtown Alexandria am 17. Dez. 2023
Dear Charles,Thank you for taking the time to tell us about your experience at Holiday Inn ALEXANDRIA - DOWNTOWN.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn in Downtown Alexandria!

8/10 – Gut

Teresa

Aufenthalt von 2 Nächten im November 2023
Antwort von Holiday Inn Downtown Alexandria am 15. Dez. 2023
Dear Teresa,Thank you for taking the time to tell us about your experience at Holiday Inn ALEXANDRIA - DOWNTOWN.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 – Hervorragend

Kirsten

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very nice rooms. Very clean! Beds soft and Comfy.
Aufenthalt von 1 Nacht im November 2023
Antwort von Holiday Inn Downtown Alexandria am 19. Nov. 2023
Dear Kirsten,Thank you for taking the time to tell us about your experience at Holiday Inn ALEXANDRIA - DOWNTOWN.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 – Hervorragend

Curtis

Aufenthalt von 1 Nacht im November 2023
Antwort von Holiday Inn Downtown Alexandria am 19. Nov. 2023
Dear Curtis,Thank you for taking the time to tell us about your experience at Holiday Inn ALEXANDRIA - DOWNTOWN.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 – Hervorragend

Brenda

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Holiday Inn Downtown Alexandria am 19. Nov. 2023
Dear Brenda,Thank you for taking the time to tell us about your experience at Holiday Inn ALEXANDRIA - DOWNTOWN.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Holiday Inn Downtown Alexandria am 19. Nov. 2023
Dear Valued Guest,Thank you for taking the time to tell us about your experience at Holiday Inn ALEXANDRIA - DOWNTOWN.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

6/10 – Okay

Bradley

Geschäftlich gereist
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
The bar/restaurant is not as listed on the website. Much smaller/low quality, and different appearance/name. Made decision to stay there based on best onsite restaurant/bar, which didn't exist. Toilet kept breaking. Air conditioner couldn't be louder. Door needed forced closed.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Holiday Inn Downtown Alexandria am 19. Nov. 2023
Dear Bradley,Thank you for bringing your issues to our attention. We certainly want to apologize for all of the problems you experienced during your stay. We certainly take all of your complaints to heart and will address all of your problems with the assigned department to take care of the issues. We hope you give us the chance to earn your business again.

10/10 – Hervorragend

Kristal

Aufenthalt von 2 Nächten im September 2023
Antwort von Holiday Inn Downtown Alexandria am 19. Nov. 2023
Dear Kristal,Thank you for taking the time to tell us about your experience at Holiday Inn ALEXANDRIA - DOWNTOWN.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

8/10 – Gut

Kaylan

Gut: Personal & Service und Zustand der Unterkunft
The bed was very comfortable. The bathroom wasn’t completely clean. The counter had hair all over it and water marks like it hadn’t been cleaned. There was also toothpaste in the sink. But overall it was a nice stay.
Aufenthalt von 1 Nacht im September 2023
Antwort von Holiday Inn Downtown Alexandria am 19. Nov. 2023
Dear Kaylan,Thank you for bringing your issues to our attention. We certainly want to apologize for all of the problems you experienced here during your stay. We take all of our complaints to heart and will address all of the problems with the assigned department. We hope you give us the chance to earn your business again in the future.

10/10 – Hervorragend

Janell

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice
Aufenthalt von 1 Nacht im September 2023
Antwort von Holiday Inn Downtown Alexandria am 19. Nov. 2023
Dear Janell,Thank you for taking the time to tell us about your experience at Holiday Inn ALEXANDRIA - DOWNTOWN.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

6/10 – Okay

Dexter, Burlington

Gut: Sauberkeit und Personal & Service
Clean property. Courteous and very helpful staff. The bathroom needs a facelift and better lighting
Aufenthalt von 2 Nächten im September 2023
Antwort von Holiday Inn Downtown Alexandria am 19. Nov. 2023
Dear Dexter,Thank you for bringing your issues to our attention. We certainly want to apologize for all of the problems you experienced here during your stay. We take all of our complaints to heart and will address all of the problems with the assigned department. We hope you give us the chance to earn your business again in the future.

6/10 – Okay

Treasure

Mit der Familie und kleinen Kindern gereist
Very noisy
Aufenthalt von 1 Nacht im September 2023
Antwort von Holiday Inn Downtown Alexandria am 19. Nov. 2023
Dear Treasure,Thank you for bringing your issues to our attention. We certainly want to apologize for all of the problems you experienced here during your stay. We take all of our complaints to heart and will address all of the problems with the assigned department. We hope you give us the chance to earn your business again in the future.

8/10 – Gut

Julie

Aufenthalt von 1 Nacht im September 2023

8/10 – Gut

Lisa A

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Decent stay
Good beds, clean, comfortable good nights sleep. If you like a dark room, this isn't the place for you. Really bright outside and no recess for the curtains. The breakfast was pretty cold and mediocre at best; not worth the extra charge. All staff was really nice and very accommodating. We had considered going in the pool but it was very dirty and had a lot of black dirt at the bottom.
Aufenthalt von 1 Nacht im September 2023

10/10 – Hervorragend

Nicole

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff were polite , courteous and professional friendly
Aufenthalt von 1 Nacht im September 2023

10/10 – Hervorragend

Delores

Gut: Ausstattung
I would highly recommend this hotel
Aufenthalt von 2 Nächten im August 2023

8/10 – Gut

Janice

Gut: Sauberkeit und Personal & Service
Aufenthalt von 2 Nächten im August 2023

10/10 – Hervorragend

Verifizierter Reisender

Aufenthalt von 2 Nächten im August 2023

4/10 – Schlecht

Joseph

Geschäftlich gereist, Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
The BAD: Room's floors were dangerously greasy, staff cleaned once, but then the grease came back. Wall A/C constantly all night sounded like thunder every time it kicked on; put humidity into the room. Hall carpet was excessively stained or dirty. Room had not information booklet, like ice machines were on other floors. Kitchen food prices were not posted. Bed covers were too short. One exterior back or side door was left open to the public. Elevators floors were cracked. NO FREE BREAKFAST, and no nearby fast food restaurants. The GOOD: Comfortable bed!!!!!! A/C worked on very hot days. Mostly secure doors. Clean comfortable lobby. Location: Two churches in the block across the street. On a good day, could be walking distance to the courthouse. Walking distance to the levy to watch fireworks. Next door to the Bently hotel. Numerous gathering rooms for huge crowds.
Aufenthalt von 4 Nächten im August 2023

10/10 – Hervorragend

Jessica

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Clean and quiet easy access to highway
Aufenthalt von 1 Nacht im August 2023

10/10 – Hervorragend

Ramon

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The location of the hotel is good.
Aufenthalt von 1 Nacht im Juli 2023

8/10 – Gut

Sherry

Mit der Familie gereist
Gut: Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juli 2023

10/10 – Hervorragend

Brian

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great Hotel
The stay was amazing and comfortable. Really nice staff.
Aufenthalt von 1 Nacht im Juli 2023