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Bewertungen von Sleep Inn And Suites Albemarle

2.5 out of 5
Sleep Inn And Suites Albemarle
621 Sr 24 27 Byp, Albemarle, NC

Bewertungen

6,8
67 von insgesamt 251 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
54 von insgesamt 251 Gästebewertungen haben eine Bewertung von 8 - Gut" "
59 von insgesamt 251 Gästebewertungen haben eine Bewertung von 6 - Okay" "
40 von insgesamt 251 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
31 von insgesamt 251 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7,2/10

Sauberkeit

8,0/10

Personal & Service

5,8/10

Ausstattung

6,6/10

Zustand der Unterkunft

6,6/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Goofball

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
The pool was closed! There was nothing online stating the pool would be closed or that any renovations were going on to the property!
Aufenthalt von 2 Nächten im April 2024
Antwort von Lori am 22. Mai 2024
Thank you for your review of the Sleep Inn & Suites, Albemarle. We apologize that you did not enjoy your stay with us. We will take this review and rectify the issue you were having. We hope you stay with us again in the future and let us know if we have improved!

6/10 – Okay

Melody, Whiteville

Mit der Familie gereist
Gut: Personal & Service
The customer service was good. The hotel is undergoing renovations and there were supplies neatly stacked around, which is understandable. We were lucky and got one of the newly, updated rooms. The shower is excellent and the A/C was nice and cool. Overall, the hotel is clean. The area around the hotel is sketchy. I didn't feel safe walking out after dark. There was a disturbance in the breakfast area one morning that was alarming. They also ran out of clean towels, but I was able to get what I needed in time. The surrounding rooms were noisy. There was loud activity throughout the night....door slamming, loud voices. The room above us was really loud also. I did not complain, just tried to sleep through it. It is located next to a couple of eating places, right across the road from Walmart and other stores. If I had to stay more than one night, I would have found somewhere else. Nothing against the folks working there, they were great. I just didn't feel safe.
Aufenthalt von 1 Nacht im April 2024
Antwort von Lori am 2. Mai 2024
Thank you for your review of the Sleep Inn & Suites, Albemarle. We apologize that you did not enjoy your stay with us. We will take this review and rectify the issue you were having. We hope you stay with us again in the future and let us know if we have improved!

6/10 – Okay

Shana

Aufenthalt von 3 Nächten im April 2024
Antwort von Lori am 9. Mai 2024
Thank you for taking the time to share your feedback. Based on how you rated us, we apologize to know that we fell short of your expectations. It would be great if you can give us specifics about your experience during your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to make a more favorable impression in the future.

6/10 – Okay

Joshua

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Everything was good as always. Reason for 3 stars is because they are in the middle of remodeling all rooms. When i got there i had to wait for a refrigerator to be put in the room and the tub drain was clogged. Everything was fixed. But the tub drain was not fully fixed. Only some draino was put in the drain
Aufenthalt von 1 Nacht im Februar 2024
Antwort von AGM LORI am 23. Feb. 2024
Thank you for your review of the Sleep Inn & Suites, Albemarle. We are so sorry to hear of your issues during your stay with us. We will certainly look into these matters and resolve them quickly as possible as this is not the standard we live up to at the Sleep Inn & Suites. We are in renovation to improve most of those issues. We hope to see you again in the future and make up for your past stay. Thank you

8/10 – Gut

Adam

Mit der Familie gereist
Gut: Personal & Service und Komfort des Zimmers
Facility is under renovation however the staff were helpful and courteous. The bathroom has a leak at the shower door connection where caulking is incomplete leading to a mildly flooded floor after showers. Outside of that a good stay. Much less noisy than other lodging in town.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von AGM LORI am 23. Feb. 2024
Thank you for your review of the Sleep Inn & Suites, Albemarle. We are so sorry to hear of your issues during your stay with us. We will certainly look into these matters and resolve them quickly as possible as this is not the standard we live up to at the Sleep Inn & Suites. We are in renovation to improve most of those issues. We hope to see you again in the future and make up for your past stay. Thank you

8/10 – Gut

Leora

Mit der Familie und kleinen Kindern gereist, Mit Haustieren gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The only problem was the shower head and I told them but they did not fixed but I would stay there again
Aufenthalt von 3 Nächten im Februar 2024
Antwort von AGM LORI am 14. Feb. 2024
Thank you for your review of the Sleep Inn & Suites, Albemarle. We are so sorry to hear of your issues during your stay with us. We will certainly look into these matters and resolve them quickly as possible as this is not the standard we live up to at the Sleep Inn & Suites. We are in renovation to improve most of those issues. We hope to see you again in the future and make up for your past stay. Thank you

6/10 – Okay

Jose

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The mattress was messed up felt the wires on my back. No hot water the day I was leaving, none! The key needs to be constantly programmed. And last but not least somehow the address link is defective so if you don’t know the area, you will get lost ! Front desk lady very nice not her fault.
Aufenthalt von 6 Nächten im Januar 2024
Antwort von AGM LORI am 14. Feb. 2024
Thank you for your review of the Sleep Inn & Suites, Albemarle. We are so sorry to hear of your issues during your stay with us. We will certainly look into these matters and resolve them quickly as possible as this is not the standard we live up to at the Sleep Inn & Suites. We are in renovation to improve most of those issues. We hope to see you again in the future and make up for your past stay. Thank you

8/10 – Gut

Mary Ann

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Aufenthalt von 3 Nächten im Februar 2024
Antwort von AGM LORI am 14. Feb. 2024
Thank you for your review of the Sleep Inn & Suites, Albemarle. We are so sorry to hear of your issues during your stay with us. We will certainly look into these matters and resolve them quickly as possible as this is not the standard we live up to at the Sleep Inn & Suites. We are in renovation to improve most of those issues. We hope to see you again in the future and make up for your past stay. Thank you

4/10 – Schlecht

Don

Aufenthalt von 1 Nacht im Januar 2024
Antwort von AGM LORI am 1. Feb. 2024
Thank you for your review of the Sleep Inn & Suites, Albemarle. We are so sorry to hear of your issues during your stay with us. We will certainly look into these matters and resolve them quickly as possible as this is not the standard we live up to at the Sleep Inn & Suites. We are in renovation to improve most of those issues. We hope to see you again in the future and make up for your past stay. Thank you

8/10 – Gut

Sara

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von AGM LORI am 31. Jan. 2024
Thank you for your great review of the Sleep Inn & Suites , Albemarle . We are very happy you enjoyed your stay with us, and we hope to see you again soon.

6/10 – Okay

Sara

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von AGM LORI am 31. Jan. 2024
Thank you for your great review of the Sleep Inn & Suites , Albemarle . We are very happy you enjoyed your stay with us, and we hope to see you again soon.

4/10 – Schlecht

Adrian

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Granted they are were definitely in the process of remodeling. The property was kinda of messy but nothing unbearable. But the elevator definitely scared the crap out of me. It sounded like it was going to completely stop and or break when going up.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von AGM LORI am 31. Jan. 2024
Thank you for your review of the Sleep Inn & Suites, Albemarle. We are so sorry to hear of your issues during your stay with us. We will certainly look into these matters and resolve them quickly as possible as this is not the standard we live up to at the Sleep Inn & Suites. We are in renovation to improve most of those issues. We hope to see you again in the future and make up for your past stay. Thank you

8/10 – Gut

Lindsey

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
i wish the pool was open
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von AGM LORI am 12. Dez. 2023
I apologize for the inconvenience, after renovations are complete it will reopen. Hope you will join us then.

6/10 – Okay

Sara

Antwort von AGM LORI am 14. Feb. 2024
Thank you for your review of the Sleep Inn & Suites, Albemarle. We are so sorry to hear of your issues during your stay with us. We will certainly look into these matters and resolve them quickly as possible as this is not the standard we live up to at the Sleep Inn & Suites. We are in renovation to improve most of those issues. We hope to see you again in the future and make up for your past stay. Thank you

8/10 – Gut

Alberto

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von AGM LORI am 31. Jan. 2024
Thank you for your great review of the Sleep Inn & Suites , Albemarle . We are very happy you enjoyed your stay with us, and we hope to see you again soon.

4/10 – Schlecht

Sara

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Updating & maintenance needed badly
Aufenthalt von 1 Nacht im November 2023
Antwort von AGM LORI am 20. Nov. 2023
Thank you for your review of the Sleep Inn & Suites, Albemarle. We are so sorry to hear of your issues during your stay with us. We will certainly look into these matters and resolve them quickly as possible as this is not the standard we live up to at the Sleep Inn & Suites. We are going into renovation soon to improve most of those issues. We hope to see you again in the future and make up for your past stay. Thank you

10/10 – Hervorragend

Coretta

Mit einer Gruppe gereist
Gut: Personal & Service und Ausstattung
What I did not like is carpet , bed frame mattress is very dirty. Nobody wiped out tbe refrigerator anr the flloor was not vacuumed eirher.
Aufenthalt von 1 Nacht im November 2023
Antwort von AGM LORI am 20. Nov. 2023
Thank you for your review of the Sleep Inn & Suites, Albemarle. We are so sorry to hear of your issues during your stay with us. We will certainly look into these matters and resolve them quickly as possible as this is not the standard we live up to at the Sleep Inn & Suites. We are going into renovation soon to improve most of those issues. We hope to see you again in the future and make up for your past stay. Thank you

2/10 – Ungenügend

Carla

Mit der Familie gereist
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
We booked a room with 2 queen beds. When we arrived about 8:30 pm, we were given a room with 1 king bed. I asked the associate at the front desk about it and she said they were full and it was the only room they had available but that it has a sleeper sofa. We went to the room to find there is no mattress, pillows or sheet for the sofa. In addition it was filthy with trash below it. The king bed seemed clean but not the rest of the room. My husband went back to the associate and she gave him a sheet and mattress cover but no mattress. My son was kind enough to sleep on the sofa cushions. If we weren’t exhausted and would have been able to find a room elsewhere we would not have stayed. Simply terrible and won’t stay there again.
Aufenthalt von 1 Nacht im November 2023
Antwort von AGM LORI am 11. Nov. 2023
Thank you for your review of the Sleep Inn & Suites, Albemarle. We apologize that you did not enjoy your stay with us. We will take this review and rectify the issue you were having. We hope you stay with us again in the future and let us know if we have improved!

8/10 – Gut

Domonique

Aufenthalt von 2 Nächten im Oktober 2023
Antwort von AGM LORI am 20. Nov. 2023
Thank you for your great review of the Sleep Inn & Suites , Albemarle . We are very happy you enjoyed your stay with us, and we hope to see you again soon.

6/10 – Okay

Lynette

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
The room was mostly clean and the staff friendly. But there was a lot of water issues. The toilet took the flushed to actually flush. There was quite a bit of mold and mildew in and around the shower. And the sink in my bathroom was cracked and not attached to the counter and actually falling in.
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von AGM LORI am 31. Okt. 2023
Thank you for your review of the Sleep Inn & Suites, Albemarle. We are so sorry to hear of your issues during your stay with us. We will certainly look into these matters and resolve them quickly as possible as this is not the standard we live up to at the Sleep Inn & Suites. We are going into renovation soon to improve most of those issues. We hope to see you again in the future and make up for your past stay. Thank you

2/10 – Ungenügend

Kevin

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
The security system didn’t work properly entering the building, side door did not require a door card to open.
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von AGM LORI am 26. Okt. 2023
Thank you for your review of the Sleep Inn & Suites, Albemarle. We apologize that you did not enjoy your stay with us. We will take this review and rectify the issue you were having. We hope you stay with us again in the future and let us know if we have improved!

2/10 – Ungenügend

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Gross
It was pretty disgusting to be honest. Smelled like vomit everywhere in the hotel, and the room was gross, stains, streaks, open drain, I wore shoes and checked for bedbugs. It looked like a murder took place and then they only gave it a light cleaning. Easily one of the worst hotels I’ve had the displeasure of staying at.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von AGM LORI am 18. Okt. 2023
Thank you for your review of the Sleep Inn & Suites, Albemarle. We are so sorry to hear of your issues during your stay with us. We will certainly look into these matters and resolve them quickly as possible as this is not the standard we live up to at the Sleep Inn & Suites. We are going into renovation soon to improve most of those issues. We hope to see you again in the future and make up for your past stay. Thank you

6/10 – Okay

Pearlie

Mit dem Partner gereist
The carpet needs to be cleaned or replaced. Some areas need to be painted. The bathroom door in room 218 needs to be adjusted and painted. The door sticks making it hard to open or close.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von AGM LORI am 10. Okt. 2023
Thank you for your review of the Sleep Inn & Suites, Albemarle. We are so sorry to hear of your issues during your stay with us. We will certainly look into these matters and resolve them quickly as possible as this is not the standard we live up to at the Sleep Inn & Suites. We are going into renovation soon to improve most of those issues. We hope to see you again in the future and make up for your past stay. Thank you

2/10 – Ungenügend

Thomas

Geschäftlich gereist
Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
Do not recommend
The place seemed decent pulling in. Upon checking in it looked like it would be a nice place from the lobby. The room however was a completely different story. Smelled wet and like someone had smoked 5 packs of cigarettes a day in it. The bathroom had new caulk over where they put new caulk over it attempting to make it look nice. The toilet handle was about to fall out. There was burn holes in the covers and the wall had a big dent in it and the chair that was in the room looked like it was from the Norman bates motel with a hole in the arm of it. Everything about the inside of it was far from clean. Luckily had a cooler filled with ice big enough to fit the groceries we bought. On the last night there the fridge when opened in the morning wasn’t working anymore and luckily a few things were still just cold enough to move to the cooler. Will be taking pics next time I book a hotel room for reviews, that’s for sure.
Aufenthalt von 6 Nächten im September 2023
Antwort von AGM LORI am 1. Okt. 2023
Thank you for your review of the Sleep Inn & Suites, Albemarle. We are so sorry to hear of your issues during your stay with us. We will certainly look into these matters and resolve them quickly as possible as this is not the standard we live up to at the Sleep Inn & Suites. We are going into renovation soon to improve most of those issues. We hope to see you again in the future and make up for your past stay. Thank you

6/10 – Okay

Arlene

Mit Haustieren gereist, Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
The area was not bad. Staff was friendly. Rooms were dirty. There was mold on the base of the bed, in the air conditioning unit, and the single chair in the room. The bedsheet had cigarette burn holes on it. Then to top it off, my family and I arrived late and was told that they do not allow dogs when clearly in all the websites they do. The receptionist allowed us to stay because the rooms were paid for but did not guarantee that we would be staying the next night. That in itself was stressful in thinking that I would have to find another pet friendly hotel for my family, move, and pay again for rooms.
Aufenthalt von 2 Nächten im September 2023
Antwort von AGM LORI am 25. Sept. 2023
Thank you for your review of the Sleep Inn & Suites, Albemarle. We apologize that you did not enjoy your stay with us. We will take this review and rectify the issue you were having. We hope you stay with us again in the future and let us know if we have improved!

4/10 – Schlecht

Misty

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Very dirty bathroom
Aufenthalt von 1 Nacht im September 2023
Antwort von AGM LORI am 25. Sept. 2023
Thank you for your review of the Sleep Inn & Suites, Albemarle. We apologize that you did not enjoy your stay with us. We will take this review and rectify the issue you were having. We hope you stay with us again in the future and let us know if we have improved!

6/10 – Okay

Jonathan

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Ausstattung
i hope the renovation that was going on is all three floors. Room outdated, door damaged, and room smelled when temp was turned down
Aufenthalt von 1 Nacht im September 2023
Antwort von AGM LORI am 25. Sept. 2023
Thank you for your review of the Sleep Inn & Suites, Albemarle. We apologize that you did not enjoy your stay with us. We will take this review and rectify the issue you were having. We hope you stay with us again in the future and let us know if we have improved!

2/10 – Ungenügend

Alycia

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
DO NOT VISIT HERE. The lobby and check was pleasant. We went to the first room to be created by an overwhelming smoke smell, sticky liquid on the tables and floor, and a dog barking non stop next door. We called for a different room. The second room smelled of mildew. There was mold in the air vent, walls falling down, sink was cracked, and toilet didn’t flush even pee and eve after plunging it. At that point we left and went to another hotel. The best western that we went to said this happens all the time.
Aufenthalt von 1 Nacht im September 2023
Antwort von AGM LORI am 18. Sept. 2023
Thank you for your review of the Sleep Inn & Suites, Albemarle. We are so sorry to hear of your issues during your stay with us. We will certainly look into these matters and resolve them quickly as possible as this is not the standard we live up to at the Sleep Inn & Suites. We are going into renovation soon to improve most of those issues. We hope to see you again in the future and make up for your past stay. Thank you

2/10 – Ungenügend

Chuck

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 2 Nächten im September 2023
Antwort von AGM LORI am 13. Sept. 2023
Thank you for your review of the Sleep Inn & Suites, Albemarle. We are so sorry to hear of your issues during your stay with us. We will certainly look into these matters and resolve them quickly as possible as this is not the standard we live up to at the Sleep Inn & Suites. We are going into renovation soon to improve most of those issues. We hope to see you again in the future and make up for your past stay. Thank you

4/10 – Schlecht

michael

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
horride stay
This was a very disappointing hotel. The lady when i checked in said the elevator was down and was treating it like a joke. She also failed to mention that pool was closed.I had a widow makers heart attack in April of this year and having to go up three flights with my luggage was not appreciated. I checked out requested to hear from the owner and surprise surprise no call. i came home yesterday to find out they charge me 83 dollars over what i signed for. Something is off here. My total should have been 276 and some change. I can say on my next trip to Abemarle NC i will be more careful where i stay. Very Disappointed in ther service. Upon check out all they said was I am sorry for the inconvience. Piece of advice if you stay here keepnupn on the billing.
Aufenthalt von 3 Nächten im August 2023
Antwort von GSR Lori am 28. Aug. 2023
Good afternoon,Things happen that are out of our hands. The elevator was making a loud noise per the tech we were advised to put the elevator out of order until he could arrive and repair it. The third party you booked through knows our pool is closed they should have provided that information on their site as well. When you book through a third party they charge fees that is were the extra charge of 83 came from. My apologies for the inconvenience.

6/10 – Okay

Darlene

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Ausstattung
Too many spots on carpet
Aufenthalt von 1 Nacht im August 2023
Antwort von AGM LORI am 22. Aug. 2023
Thank you for your review of the Sleep Inn & Suites, Albemarle. We apologize that you did not enjoy your stay with us. We will take this review and rectify the issue you were having. We hope you stay with us again in the future and let us know if we have improved!

8/10 – Gut

Jessica

Aufenthalt von 1 Nacht im August 2023
Antwort von AGM LORI am 22. Aug. 2023
Thank you for your great review of the Sleep Inn & Suites , Albemarle . We are very happy you enjoyed your stay with us, and we hope to see you again soon

2/10 – Ungenügend

John

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Pool was not working as advertised.
Aufenthalt von 1 Nacht im Juni 2023
Antwort von AGM LORI am 19. Juni 2023
Thank you for taking the time to share your feedback. We sincerely apologize that your stay wasn’t met with great reviews. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to make a more favorable impression in the future. Please allow us the opportunity to host you in the future, and show our improvements.

6/10 – Okay

Sara

Aufenthalt von 1 Nacht im Juni 2023
Antwort von AGM LORI am 28. Juni 2023
Thank you for your great review of the Sleep Inn & Suites , Albemarle . We are very happy you enjoyed your stay with us, and we hope to see you again soon.Thank you,

4/10 – Schlecht

Dewey

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
It was located in a good place, close to restaurants and shopping. They advertised a indoor pool, and that’s the reason I chose this motel, but when we got there it wasn’t open and had been shut down for almost 3 years.
Aufenthalt von 2 Nächten im Mai 2023
Antwort von AGM LORI am 13. Juni 2023
Thank you for your review of the Sleep Inn & Suites, Albemarle. We are so sorry to hear of your issues during your stay with us. We will certainly look into these matters and resolve them quickly as possible as this is not the standard we live up to at the Sleep Inn & Suites. We are going into renovation soon to improve most of those issues. We hope to see you again in the future and make up for your past stay. Thank you

2/10 – Ungenügend

Penny

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Property dirty and I felt unsafe.
Aufenthalt von 2 Nächten im Mai 2023
Antwort von AGM LORI am 13. Juni 2023
Thank you for your review of the Sleep Inn & Suites, Albemarle. We are so sorry to hear of your issues during your stay with us. We will certainly look into these matters and resolve them quickly as possible as this is not the standard we live up to at the Sleep Inn & Suites. We are going into renovation soon to improve most of those issues. We hope to see you again in the future and make up for your past stay. Thank you

8/10 – Gut

Gregory

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
We've stayed at the Sleep Inn & Suites, Albemarle, NC a few times. We always enjoy our brief stay. And now, a new Starbucks is right next door. Woohoo!
Aufenthalt von 2 Nächten im Mai 2023
Antwort von AGM LORI am 23. Mai 2023
Thank you for your great review of the Sleep Inn & Suites , Albemarle . We are very happy you enjoyed your stay with us, and we hope to see you again soon.AGM Lori

8/10 – Gut

Stephen

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Clean rooms and nice people
nice people at the front desk and breakfast .. rooms are cleaned very well but the beds, carpet and bathroom are showing some wear. Breakfast could be a bit better, especially the stale "bagels" ? maybe an English muffin and real butter? Overall very nice place to stay and definitely deserves an 8 out of 10
Aufenthalt von 1 Nacht im Mai 2023
Antwort von AGM LORI am 14. Mai 2023
Thank you for your review of the Sleep Inn & Suites, Albemarle. We are so sorry to hear of your issues during your stay with us. We will certainly look into these matters and resolve them quickly as possible as this is not the standard we live up to at the Sleep Inn & Suites. We are going into renovation soon to improve most of those issues. We hope to see you again in the future and make up for your past stay. Thank you

4/10 – Schlecht

Valerie

Mit der Familie und kleinen Kindern gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
It really needs updating. Also should be able to cancel within a reasonable time. I was really disappointed in the fact that had my plans changed I couldn't cancel. I will pay attention to that more. Would not stay there again or recommend.
Aufenthalt von 1 Nacht im Mai 2023
Antwort von AGM LORI am 9. Mai 2023
Thank you for your review of the Sleep Inn & Suites, Albemarle. We are so sorry to hear of your issues during your stay with us. We will certainly look into these matters and resolve them quickly as possible as this is not the standard we live up to at the Sleep Inn & Suites. We are going into renovation soon to improve most of those issues. We hope to see you again in the future and make up for your past stay. Thank you

2/10 – Ungenügend

Nicole, Elkhart

Aufenthalt von 1 Nacht im April 2023
Antwort von AGM LORI am 25. Apr. 2023
Thank you for your review of the Sleep Inn & Suites, Albemarle. We apologize that you did not enjoy your stay with us. We will take this review and rectify the issue you were having. We hope you stay with us again in the future and let us know if we have improved!

10/10 – Hervorragend

Bryan

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im März 2023
Antwort von AGM LORI am 28. März 2023
Thank you for your great review of the Sleep Inn & Suites , Albemarle . We are very happy you enjoyed your stay with us, and we hope to see you again soon.

6/10 – Okay

Dale

Mit der Familie gereist
Gut: Personal & Service und Zustand der Unterkunft
Bed mattress sunk in. Stains on the walls.
Aufenthalt von 1 Nacht im März 2023
Antwort von AGM LORI am 21. März 2023
Thank you for your review of the Sleep Inn & Suites, Albemarle. We are so sorry to hear of your issues during your stay with us. We will certainly look into these matters and resolve them quickly as possible as this is not the standard we live up to at the Sleep Inn & Suites. We are going into renovation soon to improve most of those issues. We hope to see you again in the future and make up for your past stay. Thank you

10/10 – Hervorragend

Jeffrey

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Safe convinced locstion.Clean rooms..A+++
Aufenthalt von 1 Nacht im März 2023
Antwort von AGM LORI am 14. März 2023
Thank you for your great review of the Sleep Inn & Suites, Albemarle. We are very happy you enjoyed your stay with us and we hope to see you again soon.

8/10 – Gut

Julie

Aufenthalt von 1 Nacht im März 2023
Antwort von AGM LORI am 24. März 2023
Thank you for your great review of the Sleep Inn & Suites , Albemarle . We are very happy you enjoyed your stay with us, and we hope to see you again soon.

4/10 – Schlecht

Scott, Peterborough

Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Antwort von AGM LORI am 8. Nov. 2023
Thank you for your review of the Sleep Inn & Suites, Albemarle. We are so sorry to hear of your issues during your stay with us. We will certainly look into these matters and resolve them quickly as possible as this is not the standard we live up to at the Sleep Inn & Suites. . We hope to see you again in the future and make up for your past stay. Thank you

10/10 – Hervorragend

Ricky

8/10 – Gut

Sandra

4/10 – Schlecht

Lexi

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Bed was cozy, though the blankets were crazy thin and I needed more. Plus she sheets had holes burnt out of them. The moment I touched the bathroom doorknob, it fell off in my hand. No lock on it, and couldn’t use the knob at all. Paint was peeling like crazy, and there was a whole terrarium of mold under the toilet. The fridge was broken, which I only realized after leaving items in it for long enough that they were ruined. I just had this sense that there was a stale grime about the whole place. But it’s in the heart of town, and the safest option of the lodgings there, so it’s got that going for it. The staff was kind and helpful when needed, too. But the place was really just falling apart and badly needs a tune-up.
Antwort von AGM LORI am 28. Dez. 2022
Thank you for taking the time to share your feedback. We sincerely apologize that your stay wasn’t met with great reviews. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to make a more favorable impression in the future. Please allow us the opportunity to host you in the future, and show our improvements.

6/10 – Okay

Victoria

Mit Haustieren gereist, Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Just okay. Nice lobby, but health grade of 83 so we didnt eat the free breakfast. Pool was closed with fake trees covering the doors. Gym had 3 old bikes and no other equipment. Paint peeling in bathroom. The winning feature is they let me keep my dog there, which wasnt available for miles away from the family i was visiting.
Antwort von AGM LORI am 28. Dez. 2022
Thank you for taking the time to share your feedback. We sincerely apologize that your stay wasn’t met with great reviews. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to make a more favorable impression in the future. Please allow us the opportunity to host you in the future, and show our improvements.

2/10 – Ungenügend

Ellen

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
First room was unmade, second room had blood on the sheets, third room was 1 full bed instead of king bed reserved. Final room was still not king bed as reserved, rather 2 full sized beds. Awful experience. No comps or service/stay adjustment.
Aufenthalt von 1 Nacht im November 2022
Antwort von GSR Lori am 11. Dez. 2022
Dear Ellen,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Property CHIGeneral ManagerSleep Inn 704-983-2770