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Bewertungen von Quality Inn Alachua - Gainesville Area

2.5 out of 5
Quality Inn Alachua - Gainesville Area
15960 NW US Highway 441, Alachua, FL

Bewertungen

7,2

Gut

278 von insgesamt 1008 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
311 von insgesamt 1008 Gästebewertungen haben eine Bewertung von 8 - Gut" "
179 von insgesamt 1008 Gästebewertungen haben eine Bewertung von 6 - Okay" "
134 von insgesamt 1008 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
106 von insgesamt 1008 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7,2/10

Sauberkeit

8,2/10

Personal & Service

6,8/10

Ausstattung

6,8/10

Zustand der Unterkunft

6,8/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Beate

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
ok
Lange Wartezeit am Checkin wegen Computerproblemen. Ansonsten sehr nettes Personal, schöner Pool, Zimmer groß und sauber. Interessante Geräusche, wenn das Wasser am Waschbecken länger gelaufen ist.
Aufenthalt von 1 Nacht im Oktober 2019
Antwort von js am 7. Dez. 2019
Dear Beate, Thank you for taking the time to review our hotel. We are delighted you enjoyed your stay. We look forward to welcoming you on your next visit. Warm Regards,

8/10 – Gut

Katrin

Gut: Personal & Service
Aufenthalt von 2 Nächten im April 2019
Antwort von Shawn am 24. Apr. 2019
Thanks for staying!

10/10 – Hervorragend

Gertrude

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Gerne wieder
Sehr freundlich und hilfsbereit, es wird alles geboten was man für einen Kurzurlaub braucht - gerne wieder -perfektes Preis -Leistungsverhältnis
Aufenthalt von 1 Nacht im Mai 2018
Antwort von Guest Services am 21. Mai 2018
Gertrude: We are so very pleased you enjoyed your stay and we Thank you for your 5 star review.

10/10 – Hervorragend

Miguel

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Matt

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024

4/10 – Schlecht

Maria

Geschäftlich gereist, Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
The price was gouged $200 a night! The comforter on my bed had many blood spots and the floor made under my feet dirty. The carpet needs shampooing. The bed isn’t comfortable you can feel the springs in your back. The breakfast was ok! The waffle maker kept sticking so they keep burning. For the price I paid it wasn’t worth it!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Quality Inn am 11. Mai 2024
Dear Maria,, We would like to apologize for failing to exceed your expectations regarding your recent stay with us. We apologize that your rates were higher on the weekend you visited. We do base our rates on very many factors, and sincerely apologize, we do not want anyone to feel gouged. Thank you for your feedback about the dirty floor and sheet. These are things that will be addressed with our housekeeping department. We do hope that you would consider staying with us again. Giving us another opportunity to give you an excellent experience.

10/10 – Hervorragend

Sai

Mit dem Partner gereist, Mit der Familie gereist
Gut: Personal & Service und Ausstattung
Pretty reasonable for the price
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Quality Inn am 11. Mai 2024
Dear Valued guest, Thank you so much for taking the time to complete this survey. We are so grateful for your business and for giving us your feedback about our value. We do hope you will visit us again soon!

10/10 – Hervorragend

Charles

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Amazing Pool! Best shower ever. Clean.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Quality Inn am 7. Mai 2024
Dear Charles, Thank you so much for taking the time to complete this survey. We appreciate this 5 out of 5 ratting! We are so pleased you enjoyed our pool and shower! We hope to see you back again soon!

4/10 – Schlecht

james, Belchertown

Mit der Familie und kleinen Kindern gereist
Gut: Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Needs a renovation, shower didn’t drain, mold in bathroom
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Quality Inn am 7. Mai 2024
Dear James, Thank you so much for taking the time to complete this survey. We appreciate your feedback regarding renovations needed. We do apologize for your shower failing to drain and for any mold you discovered. We hope that you would consider staying with us again in the future. Giving us another opportunity to give you an excellent experience.

4/10 – Schlecht

Kevin

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Light bulbs were out in the lamps, mini fridge was the loudest thing in the room between the constant knocking noise and high pitch of the compressor being on its last legs I’m unsure which was more bothering. However. Room was clean, bed was okay and staff was amazing
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Quality Inn am 7. Mai 2024
Dear Valued Guest, Thank you so much for taking the time to complete this survey. On behalf of our entire team please accept my apologies for failing to ensure that the lightbulbs were in working order. Also for the noisy fridge. We do hope that you will consider staying with us again giving us another opportunity to give you an excellent stay!

10/10 – Hervorragend

sonia

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von Quality Inn am 2. Mai 2024
Dear Valued Guest, We are so grateful for this 5 out of 5 ratting! We would love to see you back again soon!

10/10 – Hervorragend

Jae Hayley

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I was pleasantly surprised at the condition of the hotel and rooms, since it is an older place. The staff was welcoming and kind. There is a Waffle House across the street, which was nice since we came in very late. I would stay here again.
Aufenthalt von 2 Nächten im April 2024
Antwort von Quality Inn am 2. Mai 2024
Dear Valued Guest, Thank you for taking the time to complete this survey and for giving us your feedback. We are so pleased you had a pleasant experience and we are looking forward to seeing you again!

10/10 – Hervorragend

Angeliki

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Super friendly and helpful staff!
Aufenthalt von 1 Nacht im April 2024
Antwort von Quality Inn am 26. Apr. 2024
Dear Valued Guest, Thank you so much for taking the time to complete this survey. We are so grateful for your business. We are pleased you had a great experience with our staff. I will share this review with them it will encourage the entire team! We do hope to see you back again soon!

4/10 – Schlecht

DANNY, REYNOLDSBURG

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Not the 2.5 rating that was expected.
Aufenthalt von 4 Nächten im April 2024
Antwort von Quality Inn am 25. Apr. 2024
Dear valued Guest, Please accept our apologies on behalf of our entire team for failing to meet your expectations. We appreciate your feedback and would love another opportunity to give you an excellent experience. Please consider staying with us in the future as we will continue to strive to better our facility and services. Thank you so much for your business.

2/10 – Ungenügend

Anthony

Aufenthalt von 2 Nächten im April 2024

4/10 – Schlecht

Aleksey

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
The AC didn’t work full night and it was very hot when we got to the room. Staff was trying to help but wasn’t able to fix the issue during the night.
Aufenthalt von 1 Nacht im April 2024
Antwort von Cathy T. am 16. Apr. 2024
Dear Aleksey, On behalf of our staff I would first like to thank you so very much for your honest feed back. I am sincerely sorry your experience wasn't as we would of hoped. It is most unfortunate to hear your A/C wasn't working properly. Please rest assured that our goal here at the Quality Inn in Alachua Fl is to give the very best experience we can. we have a dedicated staff that go above and beyond. We hope that your next visit with us will be a 10 out of 10 rating. Thank you again for your feedback. Sincerly, Cathy T.

10/10 – Hervorragend

Dakota

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I had a great stay
Aufenthalt von 1 Nacht im April 2024
Antwort von Quality Inn am 10. Apr. 2024
Dear Dakota, Thank you so much for staying with us! We appreciate you completing this survey. We are so pleased you enjoyed your stay and we do hope to see you back again very soon!

10/10 – Hervorragend

Katherine

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Quality Inn am 3. Apr. 2024
Dear Valued Guest, We are so grateful for this 5 out 5 ratting! We hope to see you back again soon!

10/10 – Hervorragend

lucia

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Exelente todo
Aufenthalt von 1 Nacht im März 2024
Antwort von Quality Inn am 1. Apr. 2024
Dear Lucia, Thank you so much for taking the time to complete this survey. We appreciate your feedback and for this 5 out of 5! We hope to see you back again very soon!

10/10 – Hervorragend

paul

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 5 Nächten im März 2024
Antwort von Quality Inn am 23. März 2024
Dear Valued Guest, Thank you for completing this survey and for staying with us! We appreciate this 5 out of 5 ratting! We hope that you will visit us again soon!

8/10 – Gut

Carmen

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Friendly staff, comfortable
Aufenthalt von 3 Nächten im März 2024
Antwort von Quality Inn am 19. März 2024
Dear Valued Guest, Thank you so much for completing this survey! We appreciate your kind words about our staff! We are so pleased that your stay was comfortable! We do hope to see you back again very soon!

10/10 – Hervorragend

Neal

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Desk Person was extremely helpful.
Aufenthalt von 1 Nacht im März 2024
Antwort von Cathy T. am 9. März 2024
Dear Neal, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Alachua - Gainesville Area. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Thank you so much for staying with us. We hope to see you again soon. All the best. Cathy T.

10/10 – Hervorragend

Andrew

Gut: Personal & Service und Zustand der Unterkunft
Was a safe place to stay
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Cathy T. am 27. Feb. 2024
Dear Andrew, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Alachua - Gainesville Area. We sincerely appreciate your feedback as a valued customer. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. We hope to see you again very soon.

10/10 – Hervorragend

Kathie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very friendly woman at front desk. Property was older but had been renovated. Very clean.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Quality Inn am 23. Feb. 2024
Dear Kathie, Thank you so much for taking the time to complete this survey! We thank you for recognizing our front desk staff for being friendly and for noticing our efforts to update the property. We hope that we see you back again soon!

8/10 – Gut

Thanh

Aufenthalt von 2 Nächten im Februar 2024
Antwort von Quality Inn am 23. März 2024
Dear Valued Guest, Thank you for taking the time to complete this survey and for staying with us! We appreciate this 4 out of 5 ratting and hope that you will give us feedback on your next visit. See you soon!

4/10 – Schlecht

Daniall

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
outside was updated but inside had the old smell to it
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Cathy T. am 20. Feb. 2024
Dear Daniall, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Alachua - Gainesville Area. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with the condition of our hotel. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope you will come back and stay with us so we can turn your rating of 2 out of 5 to a 5 out of 5.

2/10 – Ungenügend

April

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Quality Inn am 18. Feb. 2024
Dear Valued Guest, Thank you so much for taking the time to complete to this survey. Please accept or sincerest apologies for failing to exceed your expectations. We would have loved to hear your feedback about what we could have done better. We would like to have another opportunity to give you an excellent guest experience. We hope you will consider staying with us again in the future.

8/10 – Gut

susan e

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung
The staff was super friendly and helpful. The facilities and the room were clean. The property was old and run down, but well kept. The breakfast had very little amenities. The coffee was great and the dining room was very stylish! Overall, it's not a fancy place, but it was perfect for a quick stay.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Quality Inn am 13. Feb. 2024
Dear Susan, Thank you on behalf of our entire team for taking the time to complete this survey. We appreciate your feedback and will use this to better serve our guest in the future. We are so pleased that you were met with a friendly and helpful staff. We do know our property has been here for over 20 years and are working hard on making updates to our facility and grounds. We do thank you so much for this kind review. We hope to see you back again in the future. We hope next time to give you a 5 out of 5 stay!

10/10 – Hervorragend

Samuel

Person behind counter was friendly and efficient
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Quality Inn am 31. Jan. 2024
Dear Valued Guest, Thank you so much for taking the time to complete this survey. We appreciate your feedback and will use this to recognize our front desk staff! We thank you for this 5 out of 5 ratting and hope to see you back again soon!

10/10 – Hervorragend

Jilane

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Cathy T. am 23. Jan. 2024
Dear Jilane, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Alachua - Gainesville Area. We sincerely appreciate and value your feedback. Your 10 out of 10 rating will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.

8/10 – Gut

Anthony

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Cathy T. am 23. Jan. 2024
Dear Anthony Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Alachua - Gainesville Area. We sincerely appreciate and value your feedback. Your 4 out of 5 rating will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. We hope to see you soon on your next stay with us.

4/10 – Schlecht

Leonard

Mit dem Partner gereist
Front desk was very professional, checking in and out. Rooms are in serious need of renovation!
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Cathy T. am 23. Jan. 2024
Dear Leonard, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Alachua - Gainesville Area. Your feedback about the condition of our hotel is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We will also be sure to pass along your praise to our front desk staff. We look forward to your next stay with us.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Service was amazing. The Hotel has old bones for sure, but the upgrades helped a lot. Not a 5 start resort by any means, but adequate for my needs. Was expecting a worse situation than I encountered and the staff really went out of their way.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Cathy T. am 16. Jan. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Alachua - Gainesville Area. We sincerely appreciate and value your feedback.. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.

10/10 – Hervorragend

Reinier, Miami Gardens

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von CathyT. am 14. Jan. 2024
Dear Mr. Reinier Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Alachua - Gainesville Area. Your feedback is very important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We look forward to your next visit.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent staff and breakfast.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Cathy T. am 13. Jan. 2024
Dear valued guest, Thank you very much for your feedback. We are so glad you had a great experience with us and look forward to your next stay.

8/10 – Gut

Fisnik

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung
Front desk lady was very sweet, room was fine besides the tub drain backing up and some body hairs on floor.. overall good for a night..
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Quality Inn am 9. Jan. 2024
Dear Valued Guest, Thank you so much for taking the time to complete this survey. We appreciate your feedback regarding the tub drain and finding hair on the floor. We will use this feedback to better serve our guests in the future. We are glad that you had a good experience with the front desk. We do hope you will stay with us again soon!

10/10 – Hervorragend

Angella

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Clean Hotel
Very clean, no nasty odor, I was pleasantly surprised.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Quality Inn am 9. Jan. 2024
Dear Angella, Thank you for taking the time to complete this survey, and for this 10 out of 10 score! We appreciate your feedback regarding our cleanliness and do hope that you will visit us again very soon!

10/10 – Hervorragend

Perer

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Quality Inn am 9. Jan. 2024
Dear Peter, Thank you for giving us this 5 out of 5 ratting and for taking the time to complete this survey. We do hope you will consider staying with us again soon!

8/10 – Gut

jarod

Mit einer Gruppe gereist
Gut: Sauberkeit und Ausstattung
Not enough breakfast items to choose from
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Quality Inn am 9. Jan. 2024
Dear Jarod,Thank you for taking the time to complete this survey. We appreciate your feedback regarding our breakfast selections. Please accept on behalf of our entire team my apologies for failing to exceed your expectations with breakfast. We will use this feedback to better serve our guests in the future. We do hope you will visit us again soon!

2/10 – Ungenügend

Trine

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Cathy T. am 21. Jan. 2024
Dear Trine, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Alachua - Gainesville Area. Your feedback is important to us. Rest assured that we use your score to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Cathy Quality Inn Alachua - Gainesville Area

4/10 – Schlecht

Kurt

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
You definitely get what you paid for
We knew it was an older aged motel love them..but didn’t expect basic issues. - check in took a bit cause of training we understood, room well…things that didn’t work- had to throw your whole body into the door to get it close or open, phone , fridge, ac/heat, lights on headboard, end table lights, towels-hubby said he wouldn’t wash his truck with so thin & worn. I passed on a shower so he could use all the towels. Had to go to front desk to get help with ac/heat, offered to move us but we were settled in so passed. Cause we booked with 3rd party she couldn’t offer a refund, we asked for the pet fee to be removed cause that was within her control. ($35 a bit high) She said she’d check with maintenance on the ac but never came back & couldn’t call us cause phone didn’t work. Bkft…just waffles, cereal, old bananas, yogurt, coffee juice basics The property outside was aged too, positive side…tv worked, hot water did too which we ran to help get the chill out of the room. Good luck if you try this place!
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Quality Inn am 4. Jan. 2024
Dear Valued Guest,Thank you for taking the time to complete this survey. Please accept on behalf of our entire team our apologies for failing so badly to meet your expectations. We will use the feedback you provided to better serve our guests in the future. We do hope you will consider staying with us again. Giving us another opportunity to give you a great guest experience.

10/10 – Hervorragend

Rajesh

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The check in person Radha was courteous, helpful and professional. Excellent check in experience
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Office Manager am 22. Dez. 2023
Dear Rajesh, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Alachua - Gainesville Area. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!Thank you!

8/10 – Gut

Joy

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Quality Inn am 4. Jan. 2024
Thank you Joy, for staying with us and for this 8 out of 10 ratting. We look forward to seeing you next time, with the goal of making your next stay a 10 out of 10!

2/10 – Ungenügend

Megan

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The breakfast was horrible they offered waffles that was it for a hot breakfast no protein no eggs no meat no nothing and they're waffle batter was so thin that when it made a waffle and you cut it it was like a sponge and rubbery. The refrigerator did not work in the room and I had informed the acting manager since the actual manager was not going to be there for a week that the fridge wasn't working she said she would have someone come in and that they got there at 10:00 I had informed her that I was leaving to go take care of business and I would inform her when I returned that no one was to go in that room she had agreed and didn't even give the maintenance dude the work order because she was waiting for me to inform her well she failed to inform the staff and I had people go in the room move my belongings around to strip the beds with my gun in the safe yes it may have been in the safe but she was informed that no one was to go in that room then when I said that I was checking out that this was completely unacceptable she said that she was unable to do a refund due to the fact of me booking through a third party site and not through them so we still left the facility and checked out but this establishment and the staff that is there is unprofessional. You book a non-smoking room and the staff walks up to the room with a cigarette in their mouth and then proceeds to walk inside a non-smoking room like to me that's ridiculous
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Quality Inn am 13. Dez. 2023
Dear Valued Guest, Thank you so much for taking the time complete this survey and for giving us your feedback. Please accept on behalf of our entire team our sincerest apologies for failing to comminate to our housekeeping staff to not enter your room, and for failing to coordinate with our maintenance department to get your issues solved. We also would like to apologize for the staff smoking in non designated areas. We will most assuredly use this feedback to better serve our guest in the future. We do hope that you will consider staying with us again and giving us another opportunity to give you an excellent experience.

4/10 – Schlecht

angela canell

Aufenthalt von 1 Nacht im November 2023
Antwort von Quality Inn am 4. Jan. 2024
Dear Angela, Thank you for taking the time to complete this survey. We hope that you will consider staying with us again in the future giving us another opportunity to make it a 5 out of 5 experience.

8/10 – Gut

Diane

Aufenthalt von 1 Nacht im November 2023
Antwort von Quality Inn am 4. Jan. 2024
Thank you Diane for staying with us and for taking the time to complete this survey. We do hope to see you back again soon.

10/10 – Hervorragend

Andre

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good
Aufenthalt von 5 Nächten im November 2023
Antwort von Radha am 30. Nov. 2023
Dear Andre, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Alachua - Gainesville Area. Your feedback is important to us and we are happy to hear that our hotel met your expectations!We hope to see you again soon. Sincerely, Quality Inn Alachua - Gainesville Area

4/10 – Schlecht

Robert

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Bath tub in very bad shape, roaches
Aufenthalt von 1 Nacht im November 2023
Antwort von Radha am 30. Nov. 2023
Dear Robert, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Alachua - Gainesville Area. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with the washroom. Your satisfaction is important to us as a valued Choice Privileges member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Quality Inn Alachua - Gainesville Area

6/10 – Okay

DAINIUS

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 1 Nacht im November 2023
Antwort von Radha am 30. Nov. 2023
Dear Dainius, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Alachua - Gainesville Area. Your feedback is important to us and we hope that we can improve to reach your highest expectations. We hope to see you again soon. Sincerely, Quality Inn Alachua - Gainesville Area

6/10 – Okay

Linda J.

Gut: Personal & Service
Check in had a glitch. There was no reservation in my name. The check in lady, Schelley Z was very accommodating, called expedia, and all was taken care of.
Aufenthalt von 1 Nacht im November 2023
Antwort von Radha am 22. Nov. 2023
Dear Linda J., Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Alachua - Gainesville Area. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We do apologize for any inconvenience that this virtual mix up may have caused. We hope to see you again soon. Sincerely, Radha Office Manager