Dear Valued Guest, Thank you for taking the time to review us. In reviewing your response, I noticed areas where we could not meet your standards. If you have a moment and are willing to share any specifics on these issues it would help me to remedy these concerns.However, regardless of your response to my request I want to make sure that you feel your comments were heard. It would be a pleasure to discuss with you any specifics and / or suggestions you'd like to offer. We thank you once again and sincerely hope you give us another opportunity to wow you with our hospitality. Regards, Rajat Tuli General Manager

Dear Valued Guest, Thank you for sharing your experience. We are pleased to know that you had a wonderful stay. Your feedback has been shared with our entire team. We look forward to serving you once again on your next visit. Regards, Rajat Tuli General Manager

Dear Valued Guest, It was a pleasure to have you stay at The Taj Hotel & Convention Centre Agra recently. Thank you for taking the time to review us on Expedia. Please accept my apologies for the shortcomings during your stay, though we as a team put in all our efforts to offer a flawless product, there are times we fall short of the mark. Rest assured, we will make a sincere attempt to improve on the mentioned comments,Your generous comments will encourage us to do better. We look forward to welcoming you back to The Taj Hotel & Convention Centre Agra! Regards, Rajat Tuli General Manager

Dear Valued Guest, It was a pleasure to have you stay at The Taj Hotel & Convention Centre Agra recently. Thank you for taking the time to review us on Expedia. Please accept my apologies for the shortcomings during your stay, though we as a team put in all our efforts to offer a flawless product, there are times we fall short of the mark. Rest assured, we will make a sincere attempt to improve on the mentioned comments, though I am glad to note that you have left with a positive impression of our hotel and services. Your generous comments will encourage us to do better. Thank you for the appreciative comments about our team and our hotel. We look forward to welcoming you back to The Taj Hotel & Convention Centre Agra! Regards, Rajat Tuli

Dear Valued Guest Thank you for sharing your experience. We are pleased to know that you had a wonderful stay. Your positive feed back has been shared with our entire team. We look forward to serving you once again on your next visit. Regards, Rajat Tuli

Dear Valued Guest, It was a pleasure to have you stay at The Radisson Blu, Agra recently. Thank you for taking the time to review us on Expedia. The team is excited looking at your fantastic feedback and I am sure this will motivate them further to deliver high levels of guest satisfaction. Thank you for your excellent review. It will be our distinct privilege to serve you in the future. Regards, Rajat Tuli

Dear Valued Guest, Thank you for reviewing our services on Hotels.com We are grateful for your positive rating. It is our constant endeavour to provide a great guest experience and your rating assures us that the team is enhancing guest experience. We look forward to welcome you back on your next visit. Best Regards, Rajat Tuli General Manager

Lieber Rudolf, Es war eine Freude, Sie kürzlich im Radisson Blu, Agra zu haben. Vielen Dank, dass Sie sich die Zeit genommen haben, uns auf Hotels.com zu überprüfen Unser Bestreben ist es, allen Gästen und meinem Team eine ausgezeichnete Unterkunft, Essen und einen schnellen Service zu bieten und ich fühle mich privilegiert, dass Sie daran gedacht haben, diesen Bericht zu schreiben. Vielen Dank für Ihre Unterstützung und wir freuen uns darauf, Sie im Radisson Blu Agra willkommen zu heißen. Grüße, Rajat Tuli

Dear René , Thank you for reviewing our services on Hotels.com. We are grateful for your positive rating. It is our constant endeavour to provide a great guest experience and your rating assures us that the team is enhancing guest experience. We look forward to welcome you back on your next visit. Best Regards, Rajat Tuli General Manager

Dear Valued Guest, At the outset allow me to thank you for your patronage towards The Radisson Blu, Agra. Your feedback is very valuable for us; it always helps us serve you better. We deeply regret the inconvenience caused to you during your stay and assure you it is otherwise unlike the high standards of service we endeavor to maintain. Your feedback has been shared with the concerned departments and we shall definitely look into the same. Also please note that the high speed internet is on chargeable basis and before logging on the options are visible for chargeable and complimentary plans, We thank you once again and sincerely hope you give us another opportunity to wow you with our Carlson hospitality. Regards, Rajat Tuli

Liebe Mina, Es war eine Freude, Sie kürzlich im Radisson Blu, Agra zu haben. Vielen Dank, dass Sie sich die Zeit genommen haben, uns auf Expedia zu überprüfen. Ich entschuldige mich für die Unannehmlichkeiten während Ihres Aufenthalts, obwohl wir als Team alle unsere Anstrengungen unternommen haben, um ein makelloses Produkt anzubieten, es gibt Zeiten, in denen wir nicht das Ziel erreichen. Seien Sie versichert, wir werden uns ernsthaft bemühen, die genannten Kommentare zu verbessern, ich freue mich jedoch, dass Sie einen positiven Eindruck von unserem Hotel und unseren Dienstleistungen hinterlassen haben. Ihre großzügigen Kommentare werden uns ermutigen, es besser zu machen. Danke für die dankbaren Kommentare über unser Team und unser Hotel. Wir freuen uns, Sie bald wieder bei Radisson Blu Agra begrüssen zu dürfen! Grüße, Rajat Tuli

Sehr geehrter Gast, Es war ein Vergnügen, dass Sie im Radisson Blu, Agra vor kurzem bleiben. Wir hoffen jedoch, dass sie bei Ihrer Reiseplanung weiterhilft. Original auf Englisch Language Weaver Bewerten Sie diese Übersetzung: Vielen Dank für Ihre Bewertung Mangelhaft Gut Unser Bestreben ist, eine ausgezeichnete Unterkunft, Essen und prompte Service für alle unsere Gäste und meine Mannschaft anzubieten und ich fühle mich privilegiert, dass Sie überlegt haben, diese Bewertung zu schreiben. Wir hoffen jedoch, dass sie bei Ihrer Reiseplanung weiterhilft. Original auf Englisch Language Weaver Bewerten Sie diese Übersetzung: Vielen Dank für Ihre Bewertung Mangelhaft Gut Grüße, Rajat Tuli

Dear Valued Guest Thank you for sharing your experience. We are pleased to know that you had a wonderful stay. Your positive feed back has been shared with our entire team. We look forward to serving you once again on your next visit. Regards, Rajat Tuli

Sehr geehrter Gast, Ursprünglich bei www.tripadvisor.com auf Englisch eingereicht. Sehen Sie sich das Original an. Automatische Übersetzung Diese Bewertung wurde automatisch ins Deutsche übersetzt, um Ihnen so viele Tipps von anderen Reisenden zu bieten, wie möglich und ist wahrscheinlich keine perfekte Kopie des Originals. Language Weaver Bewerten Sie diese Übersetzung: Vielen Dank für Ihre Bewertung Mangelhaft Gut Bitte akzeptieren Sie meine Entschuldigungen für die Mängel während Ihres Aufenthaltes, obwohl wir als Team in allen unseren Bemühungen, ein einwandfreies Produkt anzubieten, gibt es Zeiten, die wir hinter der Marke fallen. Wir hoffen jedoch, dass sie bei Ihrer Reiseplanung weiterhilft. Original auf Englisch Language Weaver Bewerten Sie diese Übersetzung: Vielen Dank für Ihre Bewertung Mangelhaft Gut Ihre großzügigen Kommentare werden uns ermutigen, es besser zu machen. Wir hoffen jedoch, dass sie bei Ihrer Reiseplanung weiterhilft. Original auf Englisch Language Weaver Bewerten Sie diese Übersetzung: Vielen Dank für Ihre Bewertung Mangelhaft Gut Ursprünglich bei www.tripadvisor.com auf Englisch eingereicht. Sehen Sie sich das Original an. Grüße, Rajat Tuli

Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

Dear Deepak, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

Dear Mr. Singh, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us.It was kind of you to take time out to share the experience of your visit.While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We sincerely regret the inconvenience due to the refusal of room posting request of incidentals. We shall improve on this to ensure no future lapses. I wish to inform you that speakers are not allowed in the rooms as per the Hotel Policy. May I request you to consider the recent experience as an aberration and not true reflection of our products and services. We look forward to an early opportunity to be of service again, and I am confident that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Please do let me know of any assistance that I may be of.With best wishes and regards,

Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us.It was kind of you to take time out to share the experience of your visit.While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. The areas of improvement highlighted will be addressed from both process and people aspect to ensure seamless experience. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future.With best wishes and regards,

Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

Dear M, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. The area of improvement highlighted will be addressed to ensure seamless experience in future.We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,Rajesh Chakraborty General Manager

Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. The area of improvement highlighted will be addressed to ensure seamless experience in future.We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. The area of improvement highlighted will be addressed to ensure seamless experience in future.We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. The area of improvement highlighted will be addressed to ensure seamless experience in future.We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

Dear Vikrant, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

Dear Ms. Zaveral,Thank you for taking the time out to share your valuable feedback in regards to your recent stay at Taj Hotel & Convention Centre, Agra. We believe that great relationships with our guests are based on the objective feedback that we receive, and our constant effort to meet and exceed their expectations based on the same. Please accept our sincere apologies for the not so good experience you had during your recent stay. Let me assure you that we will strengthen our processes to overcome these gaps.May I request you to consider the recent experience as an aberration and not true reflection of our products and services. We look forward to an early opportunity to be of service again, and I am confident that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Warm regards

Dear Guest,Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. We do appreciate you taking time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services, and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,