Außenpool, Sonnenschirme, Liegestühle

Bewertungen von Courtyard by Marriott Agra

5 out of 5
Courtyard by Marriott Agra
Taj Nagri, Phase II, Fatehbad Road, Agra, Uttar Pradesh

Bewertungen

9,0

Wunderbar

495 von insgesamt 789 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
191 von insgesamt 789 Gästebewertungen haben eine Bewertung von 8 - Gut" "
55 von insgesamt 789 Gästebewertungen haben eine Bewertung von 6 - Okay" "
24 von insgesamt 789 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
24 von insgesamt 789 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,2/10

Sauberkeit

9,0/10

Personal & Service

9,0/10

Ausstattung

9,0/10

Zustand der Unterkunft

8,4/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Stephan

Gut: Sauberkeit
Overall ok, but only due to the good housekeeping. But there are several things that we didn’t like. We couldn’t really sleep, as there were loud weddings in the hotel on both days of our stay. On the first day the wedding was also the reason why we couldn’t use the pool. However, Service parts are the most problematic. First and foremost the unpleasant way in which we were urged to upgrade our booking during check-in. It was repeatedly claimed that this would be advantageous for us, but this was clearly not the case. When you arrive at the hotel, you want to check in calmly and discreetly and not experience such an unprofessional welcome. It should also be noted that the service in the restaurant is so over the top that it makes you feel uncomfortable. You are constantly surrounded by up to four service staff who won't let you have breakfast in peace. In addition, you are constantly asked if you could give a hotel review at the table. This is super unprofessional. We won’t come back to this hotel.
Aufenthalt von 2 Nächten im März 2024
Antwort von Sanya Sarraf am 6. März 2024
Dear Stephan,Thank you for sharing your feedback following your recent stay at Courtyard by Marriott Agra. We appreciate your candid comments and sincerely apologize for any inconvenience.We are addressing the noise concerns from events and reevaluating our check-in and restaurant practices. Your insights are invaluable, and we're committed to making immediate improvements.I'm sorry we fell short of your expectations, and I hope you'll consider giving us another chance to provide the exceptional experience we strive for.

10/10 – Hervorragend

Hans Juergen

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Sanya Sarraf am 5. Feb. 2024
Dear Hans, thank you for this review. It is our endeavor to deliver unforgettable stays for all our guests and it is a pleasure to know that you had a memorable stay with us. Your acknowledgment about the hotel, our facilities, food; beverage and services delight us. We take pride in our team which works tirelessly each day to ensure our guests receive the finest stay and dining experience. Thank you for staying at the Courtyard Marriott Agra and we hope you choose to stay with us again whenever your travel needs bring you back to Agra. Regards,

6/10 – Okay

Sara

Aufenthalt von 2 Nächten im April 2023
Antwort von Siddhartha Nath am 12. Apr. 2023
Dear Sara, Thank you for taking the time to share your recent experience at Courtyard Marriott Agra with us. The comfort and well-being of guests is top priority for us and I am extremely disappointed to learn that we failed to live up to our usually high standards of customer delight. I sincerely regret the grave inconvenience caused. Once again, I regret your disappointment and look forward to welcoming you back to Courtyard by Marriott Agra whenever travel brings you next to the city of Love! Warm Regards, Team Courtyard By Marriott, Agra

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Tolles Frühstücksbüffet mit indischen und internationalen Speisen, frisches Obst, Säfte und Lassi. Alles sehr sauber und hygienisch, wir hatten keinerlei Magenprobleme. Das Personal ist überall sehr freundlich und hilfsbereit. Wir bekamen ein kostenloses Zimmerupgrade. Das Hoel ist ruhig, wir konnten sehr gut schlafen und haben uns sehr wohlgefühlt. Sehr gepflegte Anlage, schöner Pool mit kl. Kinderbecken. Liegen u. kostenlose Handtücher vorhanden.
Aufenthalt von 4 Nächten im August 2019
Antwort von Courtyard Agra am 14. Aug. 2019
Dear Guest, Thank you for this wonderful review . It is our endeavor to deliver unforgettable vacations for all our guests and it is a pleasure to know that you had a memorable stay with us. Your acknowledgment about the hotel & the services delights us. Your wonderful review has been shared with our associates and they are thrilled and motivated! Thank you for staying at the Courtyard Marriott Agra and we hope you choose to stay with us again whenever your travel needs bring you back to Agra. Regards Team Courtyard by Marriott Agra

8/10 – Gut

Verifizierter Reisender

Aufenthalt von 2 Nächten im April 2019
Antwort von Courtyard by Marriott Agra am 29. Apr. 2019
Dear Guest, Thank you for this wonderful review . It is our endeavor to deliver unforgettable vacations for all our guests and it is a pleasure to know that you had a memorable stay with us. Your acknowledgment about the hotel & the services delights us. Your wonderful review has been shared with our associates and they are thrilled and motivated! Thank you for staying at the Courtyard Marriott Agra and we hope you choose to stay with us again whenever your travel needs bring you back to Agra. Regards Team Courtyard by Marriott Agra

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Hotel wird gut gepflegt und instand gehalten. Tuk tuks und Taxis sind immer vor dem Hotel zu bekommen. 100 Rupee mit dem tuk tuk zur Taj Mahal. Essen ist sehr gut im Hotel. Excellent Preis Leistung Verhältnis.
Aufenthalt von 3 Nächten im Januar 2019
Antwort von Courtyard by Marriott Agra am 14. Jan. 2019
Dear Guest, Thank you for this wonderful review . It is our endeavor to deliver unforgettable vacations for all our guests and it is a pleasure to know that you had a memorable stay with us. Your wonderful review on the services has been shared with our associates and they are thrilled and motivated! Thank you for staying at the Courtyard Marriott Agra and we hope you choose to stay with us again whenever your travel needs bring you back to Agra. Best regards, Team Courtyard by Marriott Agra

8/10 – Gut

Miro

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
super Hotel für Geschäftlich reisende. Sauber, ruhig, angenehm.
Aufenthalt von 1 Nacht im November 2018
Antwort von Courtyard Agra am 20. Nov. 2018
Dear Guest, Thank you for this wonderful review . It is our endeavor to deliver unforgettable vacations for all our guests and it is a pleasure to know that you had a memorable stay with us. Your wonderful review on the services has been shared with our associates and they are thrilled and motivated! Thank you for staying at the Courtyard Marriott Agra and we hope you choose to stay with us again whenever your travel needs bring you back to Agra. Best regards, Team Courtyard by Marriott Agra

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Neues Hotel, sauber und modern!
Das Hotel hat uns sehr gut gefallen! Das Hotel ist relativ neu, sehr modern und sauber. Das Personal war äusserst aufmerksam und sehr freundlich. Grosser Pool mit genügend Liegen im Innenbereich. Das Frühstücksbuffet ist reichhaltig. Besonders gefallen hat uns dass das indische Restaurant unter freiem Himmel ist. Es gibt auch Live-Musik, was sehr angenehm war. Das Essen war auch vorzüglich. Für dieses Hotel Daumen rauf.
Antwort von Courtyard Marriott Agra am 10. Apr. 2018
Dear Guest, Thankyou for Reviewing us. We look forward to welcoming you back to refreshing experience at Courtyard by Marriott Agra Best regards, Team Courtyard Marriott Agra

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Gut, Service bei zusätzlichen Leistungen schlecht
Aufenthalt von 1 Nacht im Februar 2018
Antwort von Courtyard Marriott Agra am 5. März 2018
Dear Guest, Thankyou for Reviewing us. We look forward to welcoming you back to refreshing experience at Courtyard by Marriott Agra Best regards, Team Courtyard Marriott Agra

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Haben unseren Aufenthalt genossen.
Sehr gutes Hotel, sehr gutes Essen, hatten Dinner im Voraus dazu gebucht.
Aufenthalt von 1 Nacht im Januar 2018
Antwort von Courtyard Agra am 19. Jan. 2018
Lieber Gast, Ich möchte im Namen des gesamten Teams des Courtyard Marriott Agra für diese wunderbare Bewertung des Hotels danken. Es ist eine Freude zu wissen, dass Sie einen unvergesslichen Urlaub bei uns hatten und unsere Dienstleistungen Ihre Erwartungen übertroffen haben. Unser größtes Kapital ist unser Team, das sich immer bemüht, einzigartige und unvergessliche Erlebnisse für unsere geschätzten Gäste zu schaffen. Das gesamte Team freut sich darauf, Sie im Courtyard Marriott Agra willkommen zu heißen und Ihnen ein unvergessliches Erlebnis zu bereiten. Freundliche Grüße, Team Courtyard Marriott Agra

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Best 5 star hotel
Amazing new build hotel, clean and a real 5 star hotel, service is perfect, unusuall for india, very high standards. Food is stunning , we really enjoyed every minute. Returning from outside in this great home is priceless.
Antwort von Courtyard Marriott Agra am 17. März 2017
Dear Guest, I on behalf of the entire team of Courtyard Marriott Agra would like to thank you for this wonderful review of the hotel. It is a pleasure to know that you had a memorable vacation with us and our services exceeded your expectation . Our biggest asset is our team which is always dedicated to go that extra mile to create unique and memorable experiences for our valued guests and I appreciate you recognizing the same. The entire team looks forward to welcoming you back to Courtyard Marriott Agra to create another memorable vacation for you. Best Wishes Abhishek Sahai General Manager

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Amazing
its a new and wonderful place, its totally worth it, it might look on the map a bit far but its just a quick drive by tuktuk. Everything is new you should defenetly stay here and enjoy all other 5 stars hotels in agra had their good times and are not in good conditions anymore. The food is amazing no matter if breakfast or dinner the buffett is amazing also the stuff which give the hole thing a cherry on top! Best hotel in india so far we have been
Antwort von Courtyard Marriott Agra am 21. März 2017
Dear Guest, I on behalf of the entire team of Courtyard Marriott Agra would like to thank you for this wonderful review of the hotel. It is a pleasure to know that you had a memorable vacation with us and our services exceeded your expectation . Our biggest asset is our team which is always dedicated to go that extra mile to create unique and memorable experiences for our valued guests and I appreciate you recognizing the same. The entire team looks forward to welcoming you back to Courtyard Marriott Agra to create another memorable vacation for you. Best Wishes Abhishek Sahai General Manager

8/10 – Gut

Rose, Hessen

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
In einer Seitenstraße, ruhig und sicher
Ich hatte ein Zimmer zur pool Seite, hatte also keine Sonne den ganzen Tag im Zimmer, was ich als sehr gut empfand. Chaotisch leider, wie in fast alles Hotels, das Frühstück. Man bekommt einen Tisch zugwiesen und er ist nie komplett. Man muss aber sagen, die Bedienungen waren immer freundlich. Das Problem liegt wohl überall am Restaurant Management. Die Auswahl am Buffet war sehr gut.
Antwort von Courtyard Agra am 17. März 2017
Dear Guest, I on behalf of the entire team of Courtyard Marriott Agra would like to thank you for this wonderful review of the hotel. It is a pleasure to know that you had a memorable vacation with us and our services exceeded your expectation . Our biggest asset is our team which is always dedicated to go that extra mile to create unique and memorable experiences for our valued guests and I appreciate you recognizing the same. The entire team looks forward to welcoming you back to Courtyard Marriott Agra to create another memorable vacation for you. Best Wishes Abhishek Sahai General Manager

8/10 – Gut

Angelika

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Hotel für Gruppenreisen
Obwohl das Hotel relativ neu ist, ist es bereits ziemlich heruntergekommen. Es ist auch nicht so sauber wie es sein könnte. ein typisches Hotel für Gruppen, die abends hereinkommen und morgens abreisen. Der Pool ist kalt, die Liegen haben keine Matratzen und das Personal ist auch nicht bemüht, welche aufzulegen (obwohl es sie gibt). Die Lage ist nicht schön, aber dies wird sich im Laufe der Zeit ändern, da ringsum viel gebaut und geändert wird. Lediglich das Essensangebot ist sehr gut und die Betten sind bequem. Ansonsten erfüllt dieses Hotel nicht den Anspruch eines Marriott (wie z.B. JW Marriott am Flughafen in Delhi, welches SUPER ist.)
Antwort von General Manager am 11. März 2017
Dear Guest, I on behalf of the entire team of Courtyard Marriott Agra would like to thank you for this wonderful review of the hotel. It is a pleasure to know that you had a memorable vacation with us and our services exceeded your expectation . Our biggest asset is our team which is always dedicated to go that extra mile to create unique and memorable experiences for our valued guests and I appreciate you recognizing the same. The entire team looks forward to welcoming you back to Courtyard Marriott Agra to create another memorable vacation for you. Best Wishes Abhishek Sahai General Manager

10/10 – Hervorragend

Rudi

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Tolles Hotel super Frühstück sehr guter Preis
Taj Mahal und Red Fort in der Nähe gut zu erreichen mit Taxi
Antwort von General Manager am 11. März 2017
Dear Guest, I on behalf of the entire team of Courtyard Marriott Agra would like to thank you for this wonderful review of the hotel. It is a pleasure to know that you had a memorable vacation with us and our services exceeded your expectation . Our biggest asset is our team which is always dedicated to go that extra mile to create unique and memorable experiences for our valued guests and I appreciate you recognizing the same. The entire team looks forward to welcoming you back to Courtyard Marriott Agra to create another memorable vacation for you. Best Wishes Abhishek Sahai General Manager

10/10 – Hervorragend

Manfred, München

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Weltklasse!!
Wir waren nur für eine Nacht in Agra und hatten zuvor einige 5-Sterne-Hotels, aber das Courtyard by Marriott hat den besten Eindruck auf mich gemacht, was insbesondere an dem unübertroffenen Buffet (sowohl zum Abendessen als auch zum Frühstück) lag. Wir hatten ein Premium-Zimmer gebucht und wurden in eine Executive-Suite upgegraded. Das Haus wäre aber auch ohne dieses "Geschenk" uneingeschränkt empfehlenswert! Toller Service und ein Küchenteam, das mit den Oberois und Tajs locker mithalten kann.
Antwort von General Manager am 14. Okt. 2016
Dear Guest, Thank you for this wonderful review . It is our endeavor to deliver unforgettable vacations for all our guests and it is a pleasure to know that you had a memorable stay with us. Your acknowledgment about the hotel & the services delights us. Your wonderful review has been shared with our associates and they are thrilled and motivated! Thank you for staying at the Courtyard Marriott Agra and we hope you choose to stay with us again whenever your travel needs bring you back to Agra. Best Wishes Abhishek Sahai General Manager

10/10 – Hervorragend

Abdi

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Antwort von General Manager am 4. Jan. 2017
Dear Guest, Thankyou the Review. Regards Courtyard Agra

10/10 – Hervorragend

Ursula, Bayern

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Sehr schönes neues Hotel in Agra
Das Hotel ist sehr neu und schön ausgestattet. Es befindet sich nicht sehr weit vom Taj Mahal entfernt und ist eine wahre Oase im leichten Chaos von Agra. Das Personal ist überaus freundlich und zuvorkommend.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Toll. Preis Leistung stimmt
Leider waren wir nur für 1 Nacht dort. Hatten Glück- durften in eine Junior Suite. Sehr freundliches Personal- sauber- alles Tip Top.

10/10 – Hervorragend

Rajiv, Woodford Green

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful hotel, nice swimming pool and lots of lovely food
Aufenthalt von 1 Nacht im April 2024
Antwort von Sanya Sarraf am 7. Mai 2024
Dear Rajiv,Thank you for your kind words! We're thrilled you enjoyed your stay and the pool. We look forward to hosting you again in the future.Best regards,

10/10 – Hervorragend

Tejinder

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nicely maintained, had a very good breakfast with very good choices. Would love to stay again if in area.
Aufenthalt von 1 Nacht im April 2024
Antwort von Sanya Sarraf am 7. Mai 2024
Dear Tejinder,Thank you for your kind words! We're thrilled you enjoyed your stay and breakfast. We look forward to hosting you again in the future.Best regards,

10/10 – Hervorragend

Desikan

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Nice clean hotel. Easy access to Taj Mahal
Aufenthalt von 1 Nacht im März 2024
Antwort von Sanya Sarraf am 7. März 2024
Dear Desikan, thank you for this review. It is our endeavor to deliver unforgettable stays for all our guests and it is a pleasure to know that you had a memorable stay with us. Your acknowledgment about the hotel, our facilities, food; beverage and services delight us. We take pride in our team which works tirelessly each day to ensure our guests receive the finest stay and dining experience. Thank you for staying at the Courtyard Marriott Agra and we hope you choose to stay with us again whenever your travel needs bring you back to Agra. Regards,

10/10 – Hervorragend

Jagdev

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Enjoyed my stay
Aufenthalt von 1 Nacht im März 2024
Antwort von Sanya Sarraf am 6. März 2024
Dear Jagdev, thank you for this review. It is our endeavor to deliver unforgettable stays for all our guests and it is a pleasure to know that you had a memorable stay with us. Your acknowledgment about the hotel, our facilities, food; beverage and services delight us. We take pride in our team which works tirelessly each day to ensure our guests receive the finest stay and dining experience. Thank you for staying at the Courtyard Marriott Agra and we hope you choose to stay with us again whenever your travel needs bring you back to Agra. Regards,

10/10 – Hervorragend

Kidist Wossene

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Sanya Sarraf am 22. Feb. 2024
Dear Kidist, thank you for this review. It is our endeavor to deliver unforgettable stays for all our guests and it is a pleasure to know that you had a memorable stay with us. Your acknowledgment about the hotel, our facilities, food; beverage and services delight us. We take pride in our team which works tirelessly each day to ensure our guests receive the finest stay and dining experience. Thank you for staying at the Courtyard Marriott Agra and we hope you choose to stay with us again whenever your travel needs bring you back to Agra. Regards,

10/10 – Hervorragend

Yoshitaka

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good location to highway and city tour in Agra. The hotel is beautiful and clean. Staff welcomes me and very comfortable to stay.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Sanya Sarraf am 19. Feb. 2024
Dear Yoshitaka, thank you for this review. It is our endeavor to deliver unforgettable stays for all our guests and it is a pleasure to know that you had a memorable stay with us. Your acknowledgment about the hotel, our facilities, food; beverage and services delight us. We take pride in our team which works tirelessly each day to ensure our guests receive the finest stay and dining experience. Thank you for staying at the Courtyard Marriott Agra and we hope you choose to stay with us again whenever your travel needs bring you back to Agra. Regards,

8/10 – Gut

Balachandran

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Sanya Sarraf am 9. Feb. 2024
Dear Balachandran, thank you for this review. It is our endeavor to deliver unforgettable stays for all our guests and it is a pleasure to know that you had a memorable stay with us. Your acknowledgment about the hotel, our facilities, food; beverage and services delight us. We take pride in our team which works tirelessly each day to ensure our guests receive the finest stay and dining experience. Thank you for staying at the Courtyard Marriott Agra and we hope you choose to stay with us again whenever your travel needs bring you back to Agra. Regards,

10/10 – Hervorragend

Bhavjit

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Sanya Sarraf am 16. Jan. 2024
Dear Bhavjit, thank you for this review. It is our endeavor to deliver unforgettable stays for all our guests and it is a pleasure to know that you had a memorable stay with us. Your acknowledgment about the hotel, our facilities, food; beverage and services delight us. We take pride in our team which works tirelessly each day to ensure our guests receive the finest stay and dining experience. Thank you for staying at the Courtyard Marriott Agra and we hope you choose to stay with us again whenever your travel needs bring you back to Agra. Regards

10/10 – Hervorragend

Anisha

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Sanya Sarraf am 17. Jan. 2024
Dear Anisha, thank you for this review. It is our endeavor to deliver unforgettable stays for all our guests and it is a pleasure to know that you had a memorable stay with us. Your acknowledgment about the hotel, our facilities, food; beverage and services delight us. We take pride in our team which works tirelessly each day to ensure our guests receive the finest stay and dining experience. Thank you for staying at the Courtyard Marriott Agra and we hope you choose to stay with us again whenever your travel needs bring you back to Agra. Regards,

10/10 – Hervorragend

Jelsie

Aufenthalt von 2 Nächten im Januar 2024
Antwort von Sanya Sarraf am 11. Jan. 2024
Dear Jelsie, thank you for this review. It is our endeavor to deliver unforgettable stays for all our guests and it is a pleasure to know that you had a memorable stay with us. Your acknowledgment about the hotel, our facilities, food; beverage and services delight us. We take pride in our team which works tirelessly each day to ensure our guests receive the finest stay and dining experience. Thank you for staying at the Courtyard Marriott Agra and we hope you choose to stay with us again whenever your travel needs bring you back to Agra.

10/10 – Hervorragend

Tushar

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Chef Sardar served some excellent indian dishes. Check in and check out was swift. Hotel staff was polite and helpful
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Sanya Sarraf am 9. Jan. 2024
Dear Tushar, thank you for this review. It is our endeavor to deliver unforgettable stays for all our guests and it is a pleasure to know that you had a memorable stay with us. Your acknowledgment about the hotel, our facilities, food; beverage and services delight us. We take pride in our team which works tirelessly each day to ensure our guests receive the finest stay and dining experience. Thank you for staying at the Courtyard Marriott Agra and we hope you choose to stay with us again whenever your travel needs bring you back to Agra.

10/10 – Hervorragend

Akiko

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Sanya Sarraf am 9. Jan. 2024
Dear Akiko, thank you for this review. It is our endeavor to deliver unforgettable stays for all our guests and it is a pleasure to know that you had a memorable stay with us. Your acknowledgment about the hotel, our facilities, food; beverage and services delight us. We take pride in our team which works tirelessly each day to ensure our guests receive the finest stay and dining experience. Thank you for staying at the Courtyard Marriott Agra and we hope you choose to stay with us again whenever your travel needs bring you back to Agra.

2/10 – Ungenügend

Mohammad

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
Disappointed with the the service and room amenities..room service was slow and buffet was okay. Better to stay to other properties in same neighborhood, they don't even act if you let them know about your check-in experience. Expedia should keep a check if there was any action taken or not on the check-in experience feedback
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Sanya Sarraf am 4. Jan. 2024
Dear Mohammad,We're deeply sorry for the service and amenity issues you encountered. Your feedback is crucial, and we're actively addressing these concerns. Rest assured, we're working to improve and ensure a better experience for our guests. We appreciate your feedback about Expedia and will ensure they're informed of the steps we're taking. Thank you for your understanding.Best regards,

10/10 – Hervorragend

Tim

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Sanya Sarraf am 6. Jan. 2024
Dear Tim, thank you for this review. It is our endeavor to deliver unforgettable stays for all our guests and it is a pleasure to know that you had a memorable stay with us. Your acknowledgment about the hotel, our facilities, food; beverage and services delight us. We take pride in our team which works tirelessly each day to ensure our guests receive the finest stay and dining experience. Thank you for staying at the Courtyard Marriott Agra and we hope you choose to stay with us again whenever your travel needs bring you back to Agra.

10/10 – Hervorragend

Jayanta

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Sanya Sarraf am 3. Jan. 2024
Dear Jayanta, thank you for choosing Courtyard by Marriott Agra and sharing your experience. We're thrilled you enjoyed our phenomenal dining options and found our location convenient for visiting the Taj Mahal and the airport. Apologies for the issues you encountered in your rooms; we're addressing them promptly. Your feedback is invaluable as we strive to improve our services. We appreciate your understanding and hope to welcome you back for an even better stay. Warm regards,

10/10 – Hervorragend

Kushnuma

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Loved our stay here... amazing food varieties
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Sanya Sarraf am 30. Dez. 2023
Dear Kushnuma, Thank you for this review. It is our endeavor to deliver unforgettable stays for all our guests and it is a pleasure to know that you had a memorable stay with us. Your acknowledgment about the hotel, our facilities, food; beverage and services delight us. We take pride in our team which works tirelessly each day to ensure our guests receive the finest stay and dining experience. Thank you for staying at the Courtyard Marriott Agra and we hope you choose to stay with us again whenever your travel needs bring you back to Agra.

10/10 – Hervorragend

Nikhil

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very clean and excellent amenities. Location is perfect. Staff very friendly.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Sanya Sarraf am 30. Dez. 2023
Dear Nikhil, Thank you for this review. It is our endeavor to deliver unforgettable stays for all our guests and it is a pleasure to know that you had a memorable stay with us. Your acknowledgment about the hotel, our facilities, food; beverage and services delight us. We take pride in our team which works tirelessly each day to ensure our guests receive the finest stay and dining experience. Thank you for staying at the Courtyard Marriott Agra and we hope you choose to stay with us again whenever your travel needs bring you back to Agra.

10/10 – Hervorragend

Satheesh

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Marriott gave us a free upgrade, easy check out and provided an excellent service for dinner and breakfast!
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Sanya Sarraf am 30. Dez. 2023
Dear Satheesh, Thank you for this review. It is our endeavor to deliver unforgettable stays for all our guests and it is a pleasure to know that you had a memorable stay with us. Your acknowledgment about the hotel, our facilities, food; beverage and services delight us. We take pride in our team which works tirelessly each day to ensure our guests receive the finest stay and dining experience. Thank you for staying at the Courtyard Marriott Agra and we hope you choose to stay with us again whenever your travel needs bring you back to Agra.

4/10 – Schlecht

Vicar

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
This property is old and poorly renovated. The rooms are very small and not what I would expect from a Marriott. Very suprised Marriotts name is on this place. The staff are very nice and room service food was very good as well. The cost is relatively low so you get what you pay for. We only stayed one night as we were passing through.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Sanya Sarraf am 30. Dez. 2023
Dear Vicar,Thank you for sharing your thoughts on your recent stay at Courtyard by Marriott Agra. We're glad you appreciated our friendly staff and enjoyed the room service.Your feedback on room size and renovations is noted, and we're continuously striving to improve. We hope for another chance to exceed your expectations in the future.Warm regards,

6/10 – Okay

Amina

Gut: Zustand der Unterkunft und Komfort des Zimmers
Hôtel a rénover pour le standard 5 etoiles
Un hôtel 5 étoiles est un hôtel impeccable ce n'était pas le cas du mariott. L'ensemble de l'hôtel était correct mais la chambre est a rénover. La piscine était en travaux sans nous prévenir pendant deux jours... Le petit déjeuner était bien j ai fait une dizaine d'hôtels 5 étoiles en Inde et deux a agra c'était le seul qui m a demandé un supplément pour un sweat lassi.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Sanya Sarraf am 28. Dez. 2023
Dear Amina, thank you for sharing your recent experience at Courtyard by Marriott Agra. We appreciate your feedback and apologize for any inconvenience during your stay. We're addressing room concerns and improving communication about facilities. Delighted you enjoyed breakfast. We're reviewing pricing policies to enhance transparency. Your insights are valuable, and we hope to welcome you back for an improved stay. Best regards,

10/10 – Hervorragend

Daljit

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Sanya Sarraf am 28. Dez. 2023
Dear Guest, Thank you for this review. It is our endeavor to deliver unforgettable stays for all our guests and it is a pleasure to know that you had a memorable stay with us. Your acknowledgment about the hotel, our facilities, food; beverage and services delight us. We take pride in our team which works tirelessly each day to ensure our guests receive the finest stay and dining experience. Thank you for staying at the Courtyard Marriott Agra and we hope you choose to stay with us again whenever your travel needs bring you back to Agra.

10/10 – Hervorragend

Mark

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Sanya Sarraf am 28. Dez. 2023
Dear Guest, Thank you for this review. It is our endeavor to deliver unforgettable stays for all our guests and it is a pleasure to know that you had a memorable stay with us. Your acknowledgment about the hotel, our facilities, food; beverage and services delight us. We take pride in our team which works tirelessly each day to ensure our guests receive the finest stay and dining experience. Thank you for staying at the Courtyard Marriott Agra and we hope you choose to stay with us again whenever your travel needs bring you back to Agra.

10/10 – Hervorragend

Kalpesh, Irving

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice and friendly staff, the breakfast service and options were excellent
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Sanya Sarraf am 28. Dez. 2023
Dear Guest, Thank you for this review. It is our endeavor to deliver unforgettable stays for all our guests and it is a pleasure to know that you had a memorable stay with us. Your acknowledgment about the hotel, our facilities, food; beverage and services delight us. We take pride in our team which works tirelessly each day to ensure our guests receive the finest stay and dining experience. Thank you for staying at the Courtyard Marriott Agra and we hope you choose to stay with us again whenever your travel needs bring you back to Agra.

10/10 – Hervorragend

AOm PHasi

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Antwort von Sanya Sarraf am 13. Feb. 2024
Dear Aom, thank you for this review. It is our endeavor to deliver unforgettable stays for all our guests and it is a pleasure to know that you had a memorable stay with us. Your acknowledgment about the hotel, our facilities, food; beverage and services delight us. We take pride in our team which works tirelessly each day to ensure our guests receive the finest stay and dining experience. Thank you for staying at the Courtyard Marriott Agra and we hope you choose to stay with us again whenever your travel needs bring you back to Agra. Regards,

10/10 – Hervorragend

Miki

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
食事がおいしかった!
立地も良く部屋も良かったです。ディナーと朝食ビュッフェ付きのプランで宿泊しました。メニューの品数が豊富で、特にカレーが美味しかったです。
Aufenthalt von 1 Nacht im August 2023
Antwort von Sanya Sarraf am 7. Dez. 2023
Dear Miki, thank you for this wonderful review. It is our endeavor to deliver unforgettable stays for all our guests and it is a pleasure to know that you had a memorable stay with us. Your acknowledgment about the hotel, our facilities, food & beverage and services delights us. We take pride in our team which works tirelessly each day to ensure our guests receive the finest stay and dining experience. Thank you for staying at the Courtyard Marriott Agra and we hope you choose to stay with us again whenever your travel needs bring you back to Agra.

10/10 – Hervorragend

Agnieszka

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great stay
Everything was just great. From the early check in, through breakfast, to the check out. Highly recommended.
Aufenthalt von 2 Nächten im November 2023
Antwort von Sanya Sarraf am 7. Dez. 2023
Dear Guest, thank you for this wonderful review. It is our endeavor to deliver unforgettable stays for all our guests and it is a pleasure to know that you had a memorable stay with us. Your acknowledgment about the hotel, our facilities, food & beverage and services delights us. We take pride in our team which works tirelessly each day to ensure our guests receive the finest stay and dining experience. Thank you for staying at the Courtyard Marriott Agra and we hope you choose to stay with us again whenever your travel needs bring you back to Agra.

8/10 – Gut

John David, Los Angeles

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Much better than expected. Big room, very clean, great breakfast, easy access. Very nice and helpful staff and services.
Aufenthalt von 1 Nacht im November 2023
Antwort von Sanya Sarraf am 1. Dez. 2023
Dear John, thank you for this wonderful review. It is our endeavor to deliver unforgettable stays for all our guests and it is a pleasure to know that you had a memorable stay with us. Your acknowledgment about the hotel, our facilities, food & beverage and services delights us. We take pride in our team which works tirelessly each day to ensure our guests receive the finest stay and dining experience. Thank you for staying at the Courtyard Marriott Agra and we hope you choose to stay with us again whenever your travel needs bring you back to Agra.

10/10 – Hervorragend

Pedro, Mexico

Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent hotel in Agra. Very friendly staff.
Aufenthalt von 2 Nächten im November 2023
Antwort von Sanya Sarraf am 28. Nov. 2023
Dear Pedro, thank you for this wonderful review. It is our endeavor to deliver unforgettable stays for all our guests and it is a pleasure to know that you had a memorable stay with us. Your acknowledgment about the hotel, our facilities, food & beverage and services delights us. We take pride in our team which works tirelessly each day to ensure our guests receive the finest stay and dining experience. Thank you for staying at the Courtyard Marriott Agra and we hope you choose to stay with us again whenever your travel needs bring you back to Agra.

10/10 – Hervorragend

Yanira

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Amazing hotel, spotless, great ambiance and staff. It is a 5 star, and the reception personnel , specially Sanjay, he is a rock star, excellent people and customer service skills !!
Aufenthalt von 1 Nacht im November 2023
Antwort von Sanya Sarraf am 28. Nov. 2023
Dear Yanira, thank you for this wonderful review. It is our endeavor to deliver unforgettable stays for all our guests and it is a pleasure to know that you had a memorable stay with us. Your acknowledgment about the hotel, our facilities, food & beverage and services delights us. We take pride in our team which works tirelessly each day to ensure our guests receive the finest stay and dining experience. Thank you for staying at the Courtyard Marriott Agra and we hope you choose to stay with us again whenever your travel needs bring you back to Agra.

6/10 – Okay

Bhaskar

Gut: Personal & Service und Komfort des Zimmers
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im November 2023
Antwort von Sanya Sarraf am 22. Nov. 2023
Dear Bhaskar, thank you for taking the time to share your feedback with us. Your input is invaluable in helping us improve our services. We are committed to delivering a great experience for our guests, and your feedback helps us identify areas for enhancement. We are already addressing the concerns you raised to ensure a better experience for all. We hope to have the opportunity to welcome you back in the future and provide you with an outstanding stay. Best regards,

10/10 – Hervorragend

Claire

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Right near the Taj Mahal so super easy to get a rickshaw or Uber there very cheap. The fort is also not far. The food is really great at the hotel, loads of choice plus several nice restaurants working walking distance like Molecule and Dasaprakesh.
Aufenthalt von 2 Nächten im November 2023
Antwort von Sanya Sarraf am 15. Nov. 2023
Dear Claire, thank you for this wonderful review. It is our endeavor to deliver unforgettable stays for all our guests and it is a pleasure to know that you had a memorable stay with us. Your acknowledgment about the hotel, our facilities, food & beverage and services delights us. We take pride in our team which works tirelessly each day to ensure our guests receive the finest stay and dining experience. Thank you for staying at the Courtyard Marriott Agra and we hope you choose to stay with us again whenever your travel needs bring you back to Agra.