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Bewertungen von Stamford Grand Adelaide

5 out of 5
Stamford Grand Adelaide
2 Jetty Road Moseley Square, Glenelg, SA

Bewertungen

8,4

Sehr gut

487 von insgesamt 1032 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
320 von insgesamt 1032 Gästebewertungen haben eine Bewertung von 8 - Gut" "
125 von insgesamt 1032 Gästebewertungen haben eine Bewertung von 6 - Okay" "
63 von insgesamt 1032 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
37 von insgesamt 1032 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,6/10

Sauberkeit

8,6/10

Personal & Service

8,0/10

Ausstattung

7,8/10

Zustand der Unterkunft

8,0/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Karen

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great as usual
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Josh McQueen - Front Office Manager am 28. Mai 2024
Dear Karen, Thank you for taking the time to rate and review your recent experience at Stamford Grand Adelaide. Your comfort and well-being are essential to us and it has always been our endeavour to ensure that guests enjoy a pleasant stay each time they visit our property. We value your support and do hope we have the opportunity of welcoming you back to the Stamford Grand.Kind regards,Josh McQueenFront Office Manager

8/10 – Gut

Samantha

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The hotel is a bit dated but the sea view and surrounding area is beautiful
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Josh McQueen - Front Office Manager am 28. Mai 2024
Dear Samantha, Thank you for taking the time to rate and review your recent experience at Stamford Grand Adelaide. We are very lucky to enjoy such a fantastic location.We value your support and do hope we have the opportunity of welcoming you back to the Stamford Grand.Kind regards,Josh McQueenFront Office Manager

8/10 – Gut

Anita Elaine

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Josh McQueen - Front Office Manager am 26. Mai 2024
Dear Anita Elaine, Thank you for taking the time to complete our survey regarding your recent experience at Stamford Grand Adelaide. We rely on your feedback to identify our guests' expectations, areas of improvement and to reward outstanding staff. Your feedback and support are valuable, and we would welcome the opportunity of hosting you again when you next visit Glenelg.Warm regards, Josh McQueenFront Office Manager

10/10 – Hervorragend

Nandinchimeg

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Josh McQueen - Front Office Manager am 14. Mai 2024
Dear Nandinchimeg, Thank you for taking the time to rate your recent experience at Stamford Grand Adelaide. We value your support and do hope we have the opportunity of welcoming you back to the Stamford Grand.Kind regards,Josh McQueenFront Office Manager

6/10 – Okay

Manuja Prasanjith Hewa, Clyde North

Geschäftlich gereist
Gut: Personal & Service und Ausstattung
Verbesserungswürdig: Sauberkeit
Situated in great location. So many shops close by. Some beach facing rooms do not have a beach view. Mine was facing a wall. Staff was lovely and changed my room for the second day. Bathroom cleaning can improve a lot.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Josh McQueen - Front Office Manager am 11. Mai 2024
Dear Manuja Prasanjith Hewa, Thank you for taking the time to complete our survey regarding your recent experience at Stamford Grand Adelaide. We rely on your feedback to identify our guests' expectations, areas of improvement and to reward outstanding staff. Your feedback and support are valuable, and we would welcome the opportunity of hosting you again when you next visit Glenelg.Warm regards, Josh McQueenFront Office Manager

8/10 – Gut

Slobodanko

Gut: Personal & Service und Zustand der Unterkunft
Nice place location is great
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Josh McQueen - Front Office Manager am 7. Mai 2024
Dear Slobodanko, Thank you for taking the time to complete our survey regarding your recent experience at Stamford Grand Adelaide. We rely on your feedback to identify our guests' expectations, areas of improvement and to reward outstanding staff. Your feedback and support are valuable, and we would welcome the opportunity of hosting you again when you next visit Glenelg.Warm regards, Josh McQueenFront Office Manager

10/10 – Hervorragend

Cynthia

Mit dem Partner gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Fantasy beachside location with jetty view. Parking station opposite for $25 of upon ticket validation made it easy to come and go as we pleased. Great restaurants and surf club in surrounding area and lovely walk along esplanade and out to the pier!
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Josh McQueen - Front Office Manager am 5. Mai 2024
Dear Cynthia, Thank you for taking the time to rate and review your recent experience at Stamford Grand Adelaide. Our location is a dream, We are so happy to hear you enjoyed it.We value your support and do hope we have the opportunity of welcoming you back to the Stamford Grand.Kind regards,Josh McQueenFront Office Manager

10/10 – Hervorragend

Rodney, Lockleys

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Josh McQueen - Front Office Manager am 4. Mai 2024
Dear Rodney, Thank you for taking the time to rate your recent experience at Stamford Grand Adelaide. We value your support and do hope we have the opportunity of welcoming you back to the Stamford Grand.Kind regards,Josh McQueenFront Office Manager

10/10 – Hervorragend

Robyn

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Close to the beach and many food choices
Aufenthalt von 2 Nächten im April 2024
Antwort von Josh McQueen - Front Office Manager am 29. Apr. 2024
Dear Robyn, Thank you for taking the time to rate and review your recent experience at Stamford Grand Adelaide. We value your support and do hope we have the opportunity of welcoming you back to the Stamford Grand.Kind regards,Josh McQueenFront Office Manager

8/10 – Gut

Wendy

Mit einer Gruppe gereist
We loved the location of this hotel. The views of the ocean were spectacular. The hotel is a litte tired. Breakfast buffet was just average. A bit congested. Staff were wonderful and Ayush was particularly helpful and just a lovely person.
Aufenthalt von 3 Nächten im April 2024
Antwort von Josh McQueen - Front Office Manager am 28. Apr. 2024
Dear Wendy, Thank you for taking the time to rate and review your recent experience at Stamford Grand Adelaide. Thank you for acknowledging our service standards and our people. Indeed, they are the ones who truly make quality come alive in the hotel and we treasure each and every one of them.We value your support and do hope we have the opportunity of welcoming you back to the Stamford Grand.Kind regards,Josh McQueenFront Office Manager

10/10 – Hervorragend

fran

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
From the moment we checked in we felt relaxed. Our room was lovely and the view is outstanding. The 2 course dinner with a wine for $39 was so beautifully cooked. we did that again. I was so easy to get out and walk and the food choices around the hotel are fantastic. would highly recommend!! We are already pannning anther trip back soon.
Aufenthalt von 3 Nächten im April 2024
Antwort von Josh McQueen - Front Office Manager am 23. Apr. 2024
Dear Fran, Thank you for taking the time to rate and review your recent experience at Stamford Grand Adelaide. We are delighted to know that you had an excellent stay with us. Comments such as yours on our product, services and our team members shall motivate us to walk that extra mile for delivering service excellence. It was certainly a pleasure for us to be at your service and we shall eagerly look forward to welcoming you again soon. Kind regards,Josh McQueenFront Office Manager

10/10 – Hervorragend

Qudratullah

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Price was expensive
Aufenthalt von 1 Nacht im April 2024
Antwort von Josh McQueen - Front Office Manager am 15. Apr. 2024
Dear Qudratullah, Thank you for taking the time to rate and review your recent experience at Stamford Grand Adelaide. We value your support and do hope we have the opportunity of welcoming you back to the Stamford Grand.Kind regards,Josh McQueenFront Office Manager

6/10 – Okay

Garry

Service was very ordinary rooms are in need of upgrades
Aufenthalt von 3 Nächten im April 2024
Antwort von Josh McQueen - Front Office Manager am 15. Apr. 2024
Dear Gary, Thank you for taking the time to complete our survey regarding your recent experience at Stamford Grand Adelaide. We rely on your feedback to identify our guests' expectations, areas of improvement and to reward outstanding staff. Your feedback and support are valuable, and we would welcome the opportunity of hosting you again when you next visit Glenelg.Warm regards, Josh McQueenFront Office Manager

10/10 – Hervorragend

Indu

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
That stay was great. The wi-fi provided by the hotel was of very poor quality. I ended up using my phone data as it was quite imposdible to load even a basic website via wi-fi. We traveled in s large group and many others had the same experience. We traveled from Melbourne and on the way stopped of at a little town. The wi-fi in that motel was of better quality.
Aufenthalt von 3 Nächten im März 2024
Antwort von Josh McQueen - Front Office Manager am 7. Apr. 2024
Dear Indu, Thank you for taking the time to rate and review your recent experience at Stamford Grand Adelaide. We are most concerned with the satisfaction of all our guests and your feedback regarding our WiFi is of great value to us. It allows us to ensure and improve the quality of service we want to offer our guests.We value your support and do hope we have the opportunity of welcoming you back to the Stamford Grand.Kind regards,Josh McQueenFront Office Manager

8/10 – Gut

Christine

Gut: Sauberkeit und Ausstattung
Ageing, bathroom not crash hot, mouldi places, crappy shower, hard to work out how to turn it on and had shower curtains
Aufenthalt von 7 Nächten im März 2024
Antwort von Josh McQueen - Front Office Manager am 3. Apr. 2024
Dear Christine, Thank you for taking the time to rate and review your recent experience at Stamford Grand Adelaide. We are most concerned with the satisfaction of all our guests and your feedback is of great value to us. It allows us to ensure and improve the quality of service we want to offer our guests.We value your support and do hope we have the opportunity of welcoming you back to the Stamford Grand.Kind regards,Josh McQueenFront Office Manager

10/10 – Hervorragend

Lindsay

Aufenthalt von 5 Nächten im März 2024
Antwort von Josh McQueen - Front Office Manager am 22. Apr. 2024
Dear Lindsay, Thank you for taking the time to rate your recent experience at Stamford Grand Adelaide. We value your support and do hope we have the opportunity of welcoming you back to the Stamford Grand.Kind regards,Josh McQueenFront Office Manager

6/10 – Okay

Marie

Mit der Familie und kleinen Kindern gereist
Gut: Personal & Service und Ausstattung
The staff is great, super helpful and very kind. The room is ageing and could use with a remodel. What could be improved is really the noise isolation. You can hear everything from the corridor and our room was facing the pool so the noise until 10pm from people in the pool and jacuzzi made it hard for our toddler to sleep. Area around the hotel is awesome, great restaurants and shops.
Aufenthalt von 4 Nächten im März 2024
Antwort von Josh McQueen - Front Office Manager am 1. Apr. 2024
Dear Marie, Thank you for taking the time to rate and review your recent experience at Stamford Grand Adelaide. We rely on your feedback to identify our guests' expectations, areas of improvement and to reward outstanding staff. Thank you for acknowledging our service standards and our people. Indeed, they are the ones who truly make quality come alive in the hotel and we treasure each and every one of them.Your feedback and support are valuable, and we would welcome the opportunity of hosting you again when you next visit Glenelg.Warm regards, Josh McQueenFront Office Manager

8/10 – Gut

James

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We were shown wonderful service, the room was exceptionally clean.
Aufenthalt von 1 Nacht im März 2024
Antwort von Josh McQueen - Front Office Manager am 25. März 2024
Dear James, Thank you for taking the time to rate and review your recent experience at Stamford Grand Adelaide. We value your support and do hope we have the opportunity of welcoming you back to the Stamford Grand.Kind regards,Josh McQueenFront Office Manager

10/10 – Hervorragend

Stephen

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great place to stay for our short holiday.
Aufenthalt von 2 Nächten im März 2024
Antwort von Josh McQueen - Front Office Manager am 22. März 2024
Dear Stephen, Thank you for taking the time to rate and review your recent experience at Stamford Grand Adelaide. We value your support and do hope we have the opportunity of welcoming you back to the Stamford Grand.Kind regards,Josh McQueenFront Office Manager

8/10 – Gut

Ellina

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The area is excellent. The hotel is good. As always some facilities don't work. This time the sauna was not heating up and jets in the spa didn't work.
Aufenthalt von 5 Nächten im Februar 2024
Antwort von Josh McQueen - Front Office Manager am 22. März 2024
Dear Ellina,Thank you for taking the time to complete rate and review your recent stay at the Stamford Grand Adelaide. We note your mixed ratings and I am pleased that we hit the mark with most of our service delivery and facilities. I have passed on your feedback regarding the Spa and Sauna, Our Maintenance Team is working to overcome these glitches.We thank you for choosing to stay at the Stamford Grand Adelaide and look forward to welcoming you back in the near future. We will certainly be working hard to exceed more of your expectations on that visit.Kind regards,Josh McQueenFront Office Manager

10/10 – Hervorragend

Iain

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff were friendly and helpful. They had 24 hours room service, which we took advantage of. Restaurant had tasty food, we enjoyed the pasta and minute steak. Location was also quite stunning as it is right next to the beach.
Antwort von Josh McQueen - Front Office Manager am 22. März 2024
Dear Iain, Thank you for taking the time to rate and review your recent experience at Stamford Grand Adelaide. It was certainly a pleasure for us to be at your service and we shall eagerly look forward to welcoming you again soon. We value your support and do hope we have the opportunity of welcoming you back to the Stamford Grand.Kind regards,Josh McQueenFront Office Manager

10/10 – Hervorragend

Virginie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Josh McQueen - Front Office Manager am 18. März 2024
Dear Virginie, Thank you for taking the time to rate and review your recent experience at Stamford Grand Adelaide. We value your support and do hope we have the opportunity of welcoming you back to the Stamford Grand.Kind regards,Josh McQueenFront Office Manager

10/10 – Hervorragend

Virginie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful bedroom. Loved the swimming pool area and the location of this hotel by the beach! Breakfast was enjoyable too.
Aufenthalt von 1 Nacht im März 2024
Antwort von Josh McQueen - Front Office Manager am 12. März 2024
Dear Virginie, Thank you for taking the time to rate and review your recent experience at Stamford Grand Adelaide. We are delighted to know that you had an excellent stay with us. Comments such as yours on our product, services and our team members shall motivate us to walk that extra mile for delivering service excellence. We value your support and do hope we have the opportunity of welcoming you back to the Stamford Grand.Kind regards,Josh McQueenFront Office Manager

10/10 – Hervorragend

Charmaine

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Martin, at the concierge desk was so friendly and helpful, being our first time to Adelaide, we got around with ease. Thank you Martin. Our room had an amazing ocean view, though the room lacked lighting, there was no lights at the table and chairs area to eat, we had to sit on our bed with the bed side light on.
Aufenthalt von 3 Nächten im März 2024
Antwort von Josh McQueen - Front Office Manager am 12. März 2024
Dear Charmaine, Thank you for taking the time to rate and review your recent experience at Stamford Grand Adelaide.Thank you for acknowledging our service standards and our people. Indeed, staff like Martin, are the ones who truly make quality come alive in the hotel and we treasure each and every one of them. We value your support and do hope we have the opportunity of welcoming you back to the Stamford Grand.Kind regards,Josh McQueenFront Office Manager

10/10 – Hervorragend

Virginie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I really enjoyed my stay and made a good use of the voucher i purchased. Loved the swimming pool and my room had a beautiful view
Aufenthalt von 1 Nacht im März 2024
Antwort von Josh McQueen - Front Office Manager am 9. März 2024
Dear , Thank you for taking the time to rate and review your recent experience at Stamford Grand Adelaide. Your kind commendations of our property just brightened our day. We value your support and do hope we have the opportunity of welcoming you back to the Stamford Grand.Kind regards,Josh McQueenFront Office Manager

10/10 – Hervorragend

Tim

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Awesome location for Adelaide, right at the beach with transit options to get into the city easily with restaurants steps away. The rooms were clean and updated. Some other parts of the hotel is starting to show the buildings age but overall a great place and would recommend.
Aufenthalt von 5 Nächten im März 2024
Antwort von Josh McQueen - Front Office Manager am 6. März 2024
Dear Tim, Thank you for taking the time to rate and review your recent experience at Stamford Grand Adelaide. It was certainly a pleasure for us to be at your service and we shall eagerly look forward to welcoming you again soon. We value your support and do hope we have the opportunity of welcoming you back to the Stamford Grand.Kind regards,Josh McQueenFront Office Manager

8/10 – Gut

Kath

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Loved the back door exit right on to the beach. Did not love the front door onto the smelly alley. Food great. Bars great. Comfortable junior suite- plenty of room and excellent views
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Josh McQueen - Front Office Manager am 2. März 2024
Dear Kath, Thank you for taking the time to rate and review your recent experience at Stamford Grand Adelaide. We value your support and do hope we have the opportunity of welcoming you back to the Stamford Grand.Kind regards,Josh McQueenFront Office Manager

2/10 – Ungenügend

Kyle

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Had the smell of burnt plastic through our hall which made my pregnant partner throw up we were told at the desk that our package came with 50$ room service credit which we used and were asked to pay for but I declined and showed I paid for the credit deal they were very rude and all around not helpful also our room service dishes were left at our door for the entire night.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Josh McQueen - Front Office Manager am 28. Feb. 2024
Dear Kyle, Thank you for taking the time to rate and review your recent experience at Stamford Grand Adelaide.It is disappointing to read your review and see that you did not enjoy your stay with us we strive to provide the highest standard of service for all out guests and it is disheartening to know we didn't on this occasion.Please accept our sincere apologies that we did not meet your expectations, I would be happy to discuss your feedback further if you wish. In the meantime I can assure you that we will be working hard to improve our service standards.We hope the situation will not prevent a return visit when you are next heading to Glenelg.Warm regards,Josh McQueenFront Office Manager

10/10 – Hervorragend

Kersti

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Stayed for work, great location to look over the water and very close to the tram.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Josh McQueen - Front Office Manager am 28. Feb. 2024
Dear , Thank you for taking the time to rate and review your recent experience at Stamford Grand Adelaide. I am happy to note that you enjoyed the facilities at the hotel and have left with a positive impression of the hotel and its services.We value your support and do hope we have the opportunity of welcoming you back to the Stamford Grand.Kind regards,Josh McQueenFront Office Manager

8/10 – Gut

Rhys

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful stay. Would be nice to have bottled water for free :)
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Josh McQueen - Front Office Manager am 28. Feb. 2024
Dear , Thank you for taking the time to rate and review your recent experience at Stamford Grand Adelaide. Your comfort and well-being are essential to us and it has always been our endeavor to ensure that guests enjoy a pleasant stay each time they visit our property. We value your support and do hope we have the opportunity of welcoming you back to the Stamford Grand.Kind regards,Josh McQueenFront Office Manager

10/10 – Hervorragend

Joanne

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Friendly reception staff, spotless room, most amazing ocean view, comfortable beds, spacious room, spacious bathroom.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Josh McQueen - Front Office Manager am 26. Feb. 2024
Dear Joanne, Thank you for taking the time to rate and review your recent experience at Stamford Grand Adelaide. It is always a pleasure to receive positive feedback and we are humbled by your gracious compliments on the hotel and its services.We value your support and do hope we have the opportunity of welcoming you back to the Stamford Grand.Kind regards,Josh McQueenFront Office Manager

8/10 – Gut

Craig

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Many areas looking outdated and need modernizing, but over all a convenient, clean motel.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Josh McQueen - Front Office Manager am 26. Feb. 2024
Dear Craig, Thank you for taking the time to complete our survey regarding your recent experience at Stamford Grand Adelaide. We rely on your feedback to identify our guests' expectations, areas of improvement and to reward outstanding staff. Your feedback and support are valuable, and we would welcome the opportunity of hosting you again when you next visit Glenelg.Warm regards, Josh McQueenFront Office Manager

6/10 – Okay

Mark

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Verbesserungswürdig: Zustand der Unterkunft
The location is great. The accommodation bathroom, furniture and carpet is old and warn. It needs a refurb if charge is $500 per night
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Josh McQueen - Front Office Manager am 24. Feb. 2024
Dear Mark,Thank you for taking the time to complete rate and review your recent stay at the Stamford Grand Adelaide. We note your mixed ratings and I am pleased that we hit the mark with most of our service delivery and facilities. In the areas that you have rated your experience less than ideal and provided comments, I have spoken with the appropriate manager and requested action where required.We thank you for choosing to stay at the Stamford Grand Adelaide and look forward to welcoming you back in the near future. We will certainly be working hard to exceed more of your expectations on that visit.Kind regards,Josh McQueenFront Office Manager

10/10 – Hervorragend

Ross

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Relaxing feel
Aufenthalt von 6 Nächten im Februar 2024
Antwort von Josh McQueen - Front Office Manager am 22. Feb. 2024
Dear Ross, Thank you for taking the time to rate and review your recent experience at Stamford Grand Adelaide. We value your support and do hope we have the opportunity of welcoming you back to the Stamford Grand.Kind regards,Josh McQueenFront Office Manager

4/10 – Schlecht

lauren

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Josh McQueen - Front Office Manager am 24. Feb. 2024
Dear Lauren, Thank you for taking the time to rate and review your recent experience at Stamford Grand Adelaide.It is disappointing to read your review and see that you did not enjoy your stay with us we strive to provide the highest standard of service for all out guests and it is disheartening to know we didn't on this occasion.Please accept our sincere apologies that we did not meet your expectations, I would be happy to discuss your feedback further if you wish. In the meantime I can assure you that we will be working hard to improve our service standards.We hope the situation will not prevent a return visit when you are next heading to Glenelg.Warm regards,Josh McQueenFront Office Manager

8/10 – Gut

Sharon

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Ocean view room was spacious, great location with restaurants and boutique shopping, tram on the doorstep
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Josh McQueen - Front Office Manager am 22. Feb. 2024
Dear Sharon, Thank you for taking the time to rate and review your recent experience at Stamford Grand Adelaide. We value your support and do hope we have the opportunity of welcoming you back to the Stamford Grand.Kind regards,Josh McQueenFront Office Manager

10/10 – Hervorragend

Tracey

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Josh McQueen - Front Office Manager am 22. Feb. 2024
Dear Tracey, Thank you for taking the time to rate and review your recent experience at Stamford Grand Adelaide. We value your support and do hope we have the opportunity of welcoming you back to the Stamford Grand.Kind regards,Josh McQueenFront Office Manager

10/10 – Hervorragend

Anthony

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Josh McQueen - Front Office Manager am 19. Feb. 2024
Dear Anthony, Thank you for taking the time to rate and review your recent experience at Stamford Grand Adelaide. We value your support and do hope we have the opportunity of welcoming you back to the Stamford Grand.Kind regards,Josh McQueenFront Office Manager

6/10 – Okay

Craig, Newtown

Aufenthalt von 2 Nächten im Januar 2024
Antwort von Josh McQueen - Front Office Manager am 19. Feb. 2024
Dear Craig, Thank you for taking the time to complete our survey regarding your recent experience at Stamford Grand Adelaide. We rely on your feedback to identify our guests' expectations, areas of improvement and to reward outstanding staff. Your feedback and support are valuable, and we would welcome the opportunity of hosting you again when you next visit Glenelg.Warm regards, Josh McQueenFront Office Manager

8/10 – Gut

Garry

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Perfect location, close to trams and a wide variety of dining options. Rooms are a little tired but staff were helpful and friendly
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Andrew Donadel am 19. Feb. 2024
Dear Garry, Thank you for taking the time to rate and review your recent experience at Stamford Grand Adelaide. We love our location and its great to see you were able to enjoy it during your stay with us.We value your support and do hope we have the opportunity of welcoming you back to the Stamford Grand when you next visit Glenelg.Kind regards,Andrew DonadelGeneral Manager

6/10 – Okay

Jennifer

Mit dem Partner gereist
Verbesserungswürdig: Zustand der Unterkunft
Building needs a "Freshen Up". Breakfast Buffet needs a shake-up.Scrambled eggs dry. Poached eggs hard. Horrible white sliced bread. And pay extra for a decent cup of coffee!!!!!!!!!!! Nasi Goreng at Dinner was so dry. Rice seemed to be cooked days ago.However, The chicken dish was good.
Aufenthalt von 7 Nächten im Februar 2024
Antwort von Andrew Donadel am 19. Feb. 2024
Dear Jennifer, Thank you for taking the time to rate and review your recent experience at Stamford Grand Adelaide.It is disappointing to read your review and see that you did not enjoy your stay. We strive to provide the highest standard of service for all out guests and it is disheartening to know we didn't on this occasion.We appreciate your honest feedback on how we can improve and will certainly be taking it on board.Please accept our sincere apologies that we did not meet your expectations, I can assure you that we will be working hard to improve our service standards.We hope the situation will not prevent a return visit when you are next heading to Glenelg.Warm regards,Andrew DonadelGeneral Manager

10/10 – Hervorragend

Ellen

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location and we will use the property again.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Andrew Donadel am 19. Feb. 2024
Dear Ellen, Thank you for taking the time to rate and review your recent experience at Stamford Grand Adelaide. We are so please to see that you will return again in future.We value your support and look forward to welcoming you back to the Stamford Grand when you next visit Glenelg.Kind regards,Andrew DonadelGeneral Manager

6/10 – Okay

Richard, Grosse Ponte

Mit dem Partner gereist
Gut: Ausstattung
Condition of the rooms and public areas quite shabby.
Aufenthalt von 2 Nächten im November 2023
Antwort von Andrew Donadel am 19. Feb. 2024
Dear Richard, Thank you for taking the time to rate and review your recent experience at Stamford Grand Adelaide. We appreciate your honest feedback on how we can improve our offerings and welcome any further comments if you wish to provide them to us.We value your support and do hope we have the opportunity of welcoming you back to the Stamford Grand.Kind regards,Andrew DonadelGeneral Manager

6/10 – Okay

Ivan

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
The property is in a great location but the rooms and property are looking very tired and outdated. For the price they charge we were very disappointed. Shower does not drain properly, so there’s an inch of water at your feet. As we booked through Lastminute.com we were told we do not get the 2 bottles of water for the room. Overall for a valentines night it was below average and don’t think we will be staying at any of the Stanford hotels again.
Antwort von Josh McQueen - Front Office Manager am 19. Feb. 2024
Dear Ivan, Thank you for taking the time to rate and review your recent experience at Stamford Grand Adelaide.It is disappointing to read your review and see that you did not enjoy your stay with us we strive to provide the highest standard of service for all out guests and it is disheartening to know we didn't on this occasion.Please accept our sincere apologies that we did not meet your expectations, I would be happy to discuss your feedback further if you wish. In the meantime I can assure you that we will be working hard to improve our service standards.We hope the situation will not prevent a return visit when you are next heading to Glenelg.Warm regards,Josh McQueenFront Office Manager

8/10 – Gut

Mikus

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
The rooms are now starting to show signs of ageing with paint and wallpaper peeling in the hallways, the couch sagging in the lounge area of our suite, taps sticking and difficult to use. The sink had no detergent, cloth or dish towel to wash or dry cups with and the fridge was not cold and dripped water from the freezer constantly. The meals were uninspiring though edible. Probably not high on our list of places to go back to which is a shame because the staff were lovely.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Josh McQueen - Front Office Manager am 19. Feb. 2024
Dear Mikus, Thank you for taking the time to rate and review your recent experience at Stamford Grand Adelaide.It is disappointing to read your review and see that you did not enjoy your stay with us we strive to provide the highest standard of service for all out guests and it is disheartening to know we didn't on this occasion.Please accept our sincere apologies that we did not meet your expectations, I would be happy to discuss your feedback further if you wish. In the meantime I can assure you that we will be working hard to improve our service standards.We hope the situation will not prevent a return visit when you are next heading to Glenelg.Warm regards,Josh McQueenFront Office Manager

8/10 – Gut

Sue

Aufenthalt von 4 Nächten im Februar 2024
Antwort von Josh McQueen - Front Office Manager am 18. Feb. 2024
Dear Sue, Thank you for taking the time to rate and review your recent experience at Stamford Grand Adelaide. We value your support and do hope we have the opportunity of welcoming you back to the Stamford Grand.Kind regards,Josh McQueenFront Office Manager

4/10 – Schlecht

James p

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
The staff were great and very accommodating, but unfortunately the bed was worn out, the pillows were old and the carpet in the room was old and had made the room stink.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Josh McQueen - Front Office Manager am 19. Feb. 2024
Dear James p, Thank you for taking the time to complete our survey regarding your recent experience at Stamford Grand Adelaide. We rely on your feedback to identify our guests' expectations, areas of improvement and to reward outstanding staff. I have notified our Maintenance Team regarding the concerns that you have raised and we are working towards rectifying these glitches.Your feedback and support are valuable, and we would welcome the opportunity of hosting you again when you next visit Glenelg.Warm regards, Josh McQueenFront Office Manager

8/10 – Gut

Paul, New Bern

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Carpeting needs to be replaced! Bathrooms need to be upgraded.
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Josh McQueen - Front Office Manager am 19. Feb. 2024
Dear Paul,Thank you for taking the time to complete rate and review your recent stay at the Stamford Grand Adelaide. We note your mixed ratings and I am pleased that we hit the mark with most of our service delivery and facilities. In the areas that you have rated your experience less than ideal and provided comments, I have spoken with the our Maintenance Manager and requested action where required.We thank you for choosing to stay at the Stamford Grand Adelaide and look forward to welcoming you back in the near future. We will certainly be working hard to exceed more of your expectations on that visit.Kind regards,Josh McQueenFront Office Manager

10/10 – Hervorragend

Margaret

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We had a lovely 1 night stay in a room with a balcony. Cannot complain about one thing. Everyone was super friendly and helpful. I must compliment the staff. From the young man who helped us with our bags out of the car right through to the lovely waitress who made a mean Mimosa the next day!
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Josh McQueen - Front Office Manager am 19. Feb. 2024
Dear Margaret, Thank you for taking the time to rate and review your recent experience at Stamford Grand Adelaide. Your kind comments have brightened our day!We value your support and do hope we have the opportunity of welcoming you back to the Stamford Grand.Kind regards,Josh McQueenFront Office Manager

10/10 – Hervorragend

Vladimir

Gut: Sauberkeit und Zustand der Unterkunft
Good, though parking may need some changes. There are so many SUVs and utes there, bays are becoming tight
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Josh McQueen - Front Office Manager am 19. Feb. 2024
Dear Vladimir, Thank you for taking the time to rate and review your recent experience at Stamford Grand Adelaide. Your concerns have been noted. Our maintenance Team are working towards a way to rectify this challenge.We value your support and do hope we have the opportunity of welcoming you back to the Stamford Grand.Kind regards,Josh McQueenFront Office Manager