Dear Mr./Ms. Benno, Warm greetings from Khalidiya Palace Rayhaan by Rotana!Thank you for sharing your feedback relating to your stay at Khalidiya Palace Rayhaan by Rotana.It was a pleasure to be at your service and we are delighted to know that we were overall able to meet your expectations during your time with us. Your comments have been shared with the team and I am confident that this will serve to motivate all of us further as we strive to provide the best possible experience to all of our guests. Once again, thank you for your time and we most certainly do look forward to welcoming you back to our hotel as our valued guest in the future. Sincerely yours, Majd El ZyrExecutive Assistant Manager

Dear Mr./Ms. Zrinka, Warm greetings from Khalidiya Palace Rayhaan by Rotana!Thank you for sharing your feedback relating to your stay at Khalidiya Palace Rayhaan by Rotana.It was a pleasure to be at your service and we are delighted to know that we were overall able to meet your expectations during your time with us.We look forward to welcoming you back to the hotel soon.Kind regards,Majd El ZyrExecutive Assistant Manager

Dear Mr. Mike, Warm greetings from Khalidiya Palace Rayhaan by Rotana! Thank you for taking the time to share your feedback here on Expedia. We're pleased to hear that you found our hotel well-located and enjoyed the pool area.We appreciate your comments and hope to welcome you back for another positive experience in the future.Best regards,Majd El ZyrExecutive Assistant Manager

Dear Mr./Ms. Rene, Warm greetings from Khalidiya Palace Rayhaan by Rotana!Thank you for sharing your feedback relating to your stay at Khalidiya Palace Rayhaan by Rotana.It was a pleasure to be at your service and we are delighted to know that we were overall able to meet your expectations during your time with us. Your comments have been shared with the team and I am confident that this will serve to motivate all of us further as we strive to provide the best possible experience to all of our guests. Once again thank you for your time and we most certainly do look forward to welcoming you back to our hotel as our valued guest in the future. Sincerely yours, Majd El ZyrExecutive Assistant Manager

Dear Mr. Nawid, Warm greetings from Khalidiya Palace Rayhaan by Rotana!Thank you for sharing your feedback relating to your stay at Khalidiya Palace Rayhaan by Rotana.It was a pleasure to be at your service and we are delighted to know that we were overall able to meet your expectations during your time with us. Your comments have been shared with the team and I am confident that this will serve to motivate all of us further as we strive to provide the best possible experience to all of our guests. Once again, thank you for your time and we most certainly do look forward to welcoming you back to our hotel as our valued guest in the future. Sincerely yours, Majd El ZyrExecutive Assistant Manager

Dear Mr./Ms. Juri, Warm greetings from Khalidiya Palace Rayhaan by Rotana!Thank you for sharing your feedback relating to your stay at Khalidiya Palace Rayhaan by Rotana.It was a pleasure to be at your service and we are delighted to know that we were overall able to meet your expectations during your time with us.Once again, thank you for your feedback and we look forward to welcoming you back to the hotel soon.Kind regards,Harald FeursteinGeneral Manager

Dear Mr. Reinhard, Warm greetings from Khalidiya Palace Rayhaan by Rotana!Thank you for sharing your feedback relating to your stay at Khalidiya Palace Rayhaan by Rotana.It was a pleasure to be at your service and we are delighted to know that we were overall able to meet your expectations during your time with us.We look forward to welcoming you back to the hotel soon.Kind regards,Harald FeursteinGeneral Manager

Dear Mr. Franz, Warm greetings and thank you for having chosen Khalidiya Palace Rayhaan by Rotana as the hotel of choice and for taking the time to share your feedback in Expedia review platform. Your review is truly heart-warming and a testament to all our efforts in making sure that valuable guests like you will have a wonderful stay in the hotel. I am confident that your praises will serve to motivate all of us further as we strive to provide the best possible experience to all of our guests. At the same token, we also note your comment regarding our hotel being a dry hotel. “Rayhaan” is in fact a brand of Rotana which seeks to restore the values of the contemporary Arabian culture and as such we are not serving any kind of alcohol in the hotel. This information is indeed noted on all booking channels as far as we are aware of. Therefore, we would like to ask for your kind understanding on this regard. Once again, thank you for your feedback and it has indeed been our privilege to serve you and we do look forward to welcoming you back to Khalidiya Palace Rayhaan by Rotana soon.With kind regards,Harald FeursteinGeneral Manager

Dear Expedia Member, Thank you for posting your review on Expedia. We are glad that we met your expectations during your stay with us. We hope to get the opportunity to welcome you back to the hotel soon. Yours sincerely, Chadi Nicolas General Manager

Dear Expedia member, Thank you for taking the time to post your review on this platform. We are delighted to know that your stay with us was beyond expectations. We can't wait to welcome you back to Khalidiya Palace Rayhaan by Rotana soon, assuring you of our personalized service and best attention at all times. Yours sincerely, Chadi Nicolas General Manager

Dear Ebookers Member, Thank you for taking the time to and it was our pleasure having you back with us. We are glad that your overall stay with us was satisfactory in general and thank you for highlighting our excellent location, and recreation facilities. On the other hand, we regret about the inconvenience caused by the jet skis in the area and please rest assured that we take all possible actions to stop reckless behavior of water skis by addressing this issue to the concerned authorities. While our culinary team strives to provide a variety of dishes especially during our daily Theme Nights, we regret that we did not fully meet your expectation. Moreover, allow us to highlight that the prices we offer for our food and beverage items are competitive and in line with the other 5-star hotels in the city. Once again, thank you for your feedback and we look forward to welcoming you back to Khalidiya Palace Rayhaan by Rotana soon, assuring you of our personalized service and best attention at all times. Yours sincerely, Chadi Nicolas General Manager

Dear Hotels.com Member, Thank you for posting your review on this platform. We are happy that you were satisfied with our service and facilities during your stay with us. It would always be our pleasure welcoming you back to Khalidiya Palace Rayhaan by Rotana soon. Yours sincerely, Chadi Nicolas General Manager

Dear Expedia member, Warmest greetings from Khalidiya Palace Rayhaan by Rotana. We are glad that your overall stay with us was satisfactory in general. We look forward to welcoming you back to the hotel soon, assuring you of our personalized service and best attention at all times. Yours sincerely, Chadi Nicolas General Manager

Dear Ebookers member, Thank you for taking the time to post your review on this platform and it was our pleasure having you as our valued guest. We are delighted to know that you had a wonderful stay with us and we met your expectations. On the other hand, we regret about the inconvenience caused by the jet skis in the area and please rest assured that we take all possible actions to stop reckless behavior of water skis by addressing this issue to the concerned authorities. Once again, thank you for your feedback and we look forward to welcoming you back to Khalidiya Palace Rayhaan by Rotana soon, assuring you of our personalized service and best attention at all times. Yours sincerely, Chadi Nicolas General Manager

Dear Hotels.com Member, Thank you for posting your review on this platform. It is always encouraging to receive a positive feedback from our guest as this goes a long way in motivating our team in our aim to provide the highest quality of service and facilities. We are truly delighted to know that we were able to provide you an enjoyable stay with us. We look forward to welcoming you back to Khalidiya Palace Rayhaan by Rotana, assuring you of our personalized service and best attention at all times. Yours sincerely, Chadi Nicolas General Manager

Dear Expedia Member, Thank you for taking the time to write to us your feedback. It is such heartwarming to read that you had a wonderful stay with us. Receiving a positive feedback from our satisfied guests surely delights and motivates all of us in ensuring that we go beyond our guests’ expectations at all times. Once again, thank you for your feedback and we hope to welcome you again in Khalidiya Palace Rayhaan by Rotana soon. Yours sincerely, Chadi Nicolas General Manager

Dear Hotels.com Member, Thank you for your posting your review on this platform. It is with great pleasure to know that you were very satisfied with your stay with us and thank you for your positive comments. We can't wait to welcome you back to the hotel soon, trusting that we could provide you with the excellent service that you truly deserve. Yours sincerely, Chadi Nicolas General Manager

Dear Expedia Member, We would like to thank you for posting your review on Expedia. It is with great pleasure to know that you had a wonderful stay with us and we exceeded your expectations. We can't wait to welcome you back to Khalidiya Palace Rayhaan by Rotana soon. Yours sincerely, Chadi Nicolas General Manager

Dear Hotels.com Member, We would like to thank you for taking the time to share your valuable feedback on Hotels.com. We are happy to learn that you had a memorable stay with us. It would always be our pleasure welcoming you back to Khalidiya Palace Rayhaan by Rotana soon, assuring you of our personalized service and best attention at all times. Yours sincerely, Chadi Nicolas General Manager

Dear Expedia member, Warmest greetings from Khalidiya Palace Rayhaan by Rotana. We are delighted to know that you were very satisfied with your stay with us and thank you for your perfect rating. We look forward to welcoming you back to the hotel soon, assuring you of our personalized service and best attention at all times. Yours sincerely, Chadi Nicolas General Manager

Dear Expedia Member, We are pleased to read your in-depth review about your recent stay with us. It truly warms our heart to know that you had an unforgettable stay with us. At Khalidiya Palace Rayhaan by Rotana, we are doing our utmost to provide the highest level of service and facilities to our valued guests, therefore we are glad that we exceeded your expectations. Your compliments have been passed on to the team. On the other hand, please be assured that as a policy we do not allow sun lounger reservation in The Beach Club and sun loungers are being cleared if not occupied for 30 minutes. Nevertheless, your comment has been noted and we will certainly ensure that the policy is well implemented and followed. We look forward to welcoming you back to Khalidiya Palace Rayhaan by Rotana on your next visit, assuring you of our personalized service and best attention at all times. Yours sincerely, Chadi Nicolas General Manager

Dear Hotels.com member, Thank you for sharing your valuable feedback on Hotels.com. We are glad that you were satisfied with your stay with us. We look forward to welcoming you back to Khalidiya Palace Rayhaan by Rotana soon, assuring you of our personalized service and best attention at all times. Yours sincerely, Chadi Nicolas General Manager

Dear Hotels.com member, Warmest greetings from Khalidiya Palace Rayhaan by Rotana. We are happy that you were satisfied with your stay with us and thank you for your excellent rating. We look forward to welcoming you back to the hotel soon, assuring you of our personalized service and best attention at all times. Yours sincerely, Chadi Nicolas General Manager

Dear Expedia Member, Thank you for sharing with us your valuable feedback. We are delighted to receive such motivating comments about our hotel and glad that you had an unforgettable stay with us. Rest assured that your flattering comments have been passed on to the team. We look forward to welcoming you back to Khalidiya Palace Rayhaan by Rotana soon, assuring you of our personalized service and best attention at all times. Yours sincerely, Chadi Nicolas General Manager

Dear Expedia Member, Thank you for staying with us and posting your review on this platform. We are happy that you were satisfied with your stay with us and thank you for your positive comments about our location, beach facility, rooms, and the friendliness of our colleagues. Rest assured that your feedback has been passed on to the team. On the other hand, please allow us to highlight that “Rayhaan” is a brand of Rotana which restores the values of the contemporary Arabian culture hence, we are not serving any kind of alcohol in the hotel. However, we have created healthy options in replacement of this specific aspect and we are committed to delivering the highest standards of service in other areas. Your other comment related to the service in the terrace area has been noted. Once again, thank you for your feedback and we look forward to welcoming you back to Khalidiya Palace Rayhaan by Rotana soon. Yours sincerely, Chadi Nicolas General Manager

Dear Ebookers member, Thank you for your recent stay at Khalidiya Palace Rayhaan by Rotana and taking the time to post your review on this platform. We are glad that you were satisfied with your stay with us, and you liked our location and colleagues' hospitality and customer service. On the other hand, please allow us to highlight that “Rayhaan” is a brand of Rotana which restores the values of the contemporary Arabian culture hence, we are not serving any kind of alcohol in the hotel and this information is specified on the booking site. However, we have created healthy options in replacement of this specific aspect and we are committed to delivering the highest standards of service in other areas. Once again, thank you for your feedback and we can't wait to welcome you back to the hotel soon. Yours sincerely, Chadi Nicolas General Manager

Dear Expedia Member, Thank you for staying with us and sharing your wonderful review on this platform. We are delighted to read that you had a wonderful stay with us and thank you for your positive comments. We can’t wait to welcome you back to the Khalidiya Palace Rayhaan by Rotana, your home away from home. Yours sincerely, Chadi Nicolas General Manager

Dear Expedia Member, Thank you for taking the time to post your review on this platform. We endeavour to provide the best services to our guests so your feedback goes a long way in ensuring we maintain a constant high standard of service. We regret to know that you were not satisfied with your stay with us, and you did not like your dining and room experience, and our colleagues’ service. Rest assured that your feedback has been noted. With regard to our food and beverage pricing, please be assured that the prices we offer are competitive and in line with the other 5-star hotels in the city. Nonetheless, your comment is noted and this will be considered in case of any rate related adjustments. Once again, thank you for your time and we look forward to welcoming you back in the hotel soon, trusting that we could provide you with the excellent service that you truly deserve. Yours sincerely, Chadi Nicolas General Manager

Dear Expedia Member, Thank you for sharing with us your wonderful feedback. We feel honored that you chose to stay with us and glad that we were able to provide you a memorable experience. At Khalidiya Palace Rayhaan by Rotana, we take great pleasure in providing the highest quality of service and facilities to our valued guests. We look forward to welcoming you back to the hotel soon, assuring you of our personalized service and best attention at all times. Yours sincerely, Chadi Nicolas General Manager

Dear Ebookers Member, Thank you for posting your review on this platform and it was indeed our pleasure having you as our valued guest. We are happy to know that you had a wonderful stay with us and we exceeded your expectations. On the other hand, we regret about the inconvenience you encountered whilst using our Beach Club facility. In case of difficulty in getting free sun loungers, our attentive attendants are available to assist our guests. Nevertheless, your comment has been noted and addressed. Once again, thank you for your feedback and we look forward to welcoming you back to Khalidiya Palace Rayhaan by Rotana, assuring you of our personalized service and best attention at all times. Yours sincerely, Chadi Nicolas General Manager

Dear Ebookers Member, Thank you for taking the time to comment on our facilities and services by posting your review on this platform. It is with pleasure to know that you had a memorable stay with us and we exceeded your expectations. Moreover, thank you for acknowledging our colleagues' efforts in ensuring your stay is nothing short of outstanding. Rest assured that your compliments have been passed on to the team. With regard to your room experience, please be assured that we are constantly performing preventive maintenance in the hotel to ensure that we provide the highest quality of facilities to our valued guests. However, your comments have been addressed for corrective action. We look forward to welcoming you back to Khalidiya Palace Rayhaan by Rotana, assuring you of our personalized service and best attention at all times. Yours sincerely, Chadi Nicolas General Manager

Dear Hotels.com member, Thank you for staying with us and posting your review on this platform. It warms our heart to know that your stay with us was beyond expectations. We are glad that you appreciated our colleagues' hospitality and customer service, and you liked the upgrade we provided. We look forward to welcoming you back to Khalidiya Palace Rayhaan by Rotana, assuring you of our personalized service and best attention at all times. Yours sincerely, Chadi Nicolas General Manager

Dear Expedia Member, Thank you for having taken the time to post your review on Expedia following your recent stay with us. We are happy to know that you had a wonderful stay with us, and were satisfied with our service and location. On the other hand, we regret that you were not fully satisfied with your Beach Club experience and rest assured that your comment has been noted. It would always be our pleasure welcoming you back to Khalidiya Palace Rayhaan by Rotana, assuring you of our personalized service and best attention at all times. Yours sincerely, Chadi Nicolas General Manager

Dear Hotels.com Member, Thank you for staying with us and posting your review on this platform. We are delighted to know that your stay with us was beyond expectations and we were able to make your birthday celebration extra special. At Khalidiya Palace Rayhaan by Rotana, we always do our utmost to provide the highest level of service and facilities to our valued guests, therefore we are glad that you appreciated our efforts. With regard to your dining experience in Horizon, please be assured that we do offer a vast variety of starters, main courses, live cooking, salad buffet, dessert buffet, and our selection is based on comprehensive market research amongst other 5-star hotels in the city. Nevertheless, your comments including the quality of food and ambiance have been noted and addressed. Once again, thank you for your feedback and we can’t wait to welcome you back to the hotel soon, assuring you of our personalized service and best attention at all times. Yours sincerely, Chadi Nicolas General Manager

Dear Hotels.com Member, Thank you for staying with us and sharing your feedback following your recent visit. As we are committed to deliver exceptional service every time, we are in daily process of improving our standards and our guests’ expectations. Therefore, we regret to know that you were not satisfied with your stay with us and you did not have a restful experience. We would like to ask for your understanding regarding the busy hotel operation as we are running high occupancy during this period, with a number of families staying with us. Moreover, please be assured that we do not allow sun lounger reservation in The Beach Club and sun loungers which are not used within 30 minutes are released for other guests. Nevertheless, we have highlighted your comment to the team and we will certainly ensure that the policy is well implemented and followed. Thank you once again for your feedback and despite the above we sincerely hope to get the opportunity to welcome you back to Khalidiya Palace Rayhaan by Rotana. Yours sincerely, Chadi Nicolas General Manager

Dear Expedia Member, Thank you for staying at Khalidiya Palace Rayhaan by Rotana and sharing with us your recent experience. It is with great pleasure to know that we have exceeded your expectations and provided you a memorable holiday with us. Your compliments are truly appreciated. We can’t wait to welcome you back to Khalidiya Palace Rayhaan by Rotana soon, trusting that we could provide you with the excellent service that you truly deserve. Yours sincerely, Chadi Nicolas General Manager

Dear Expedia Member, Warmest greetings from Khalidiya Palace Rayhaan by Rotana. We are delighted that you were very satisfied with your stay with us, and were impressed with our colleagues' hospitality and customer service, and family friendly facilities. Thank you once again for your feedback and we look forward to welcoming you back to Khalidiya Palace Rayhaan by Rotana, assuring you of our personalized service and best attention at all times. Yours sincerely, Chadi Nicolas General Manager

Dear Expedia Member, Thank you for taking the time to post your review on this platform. We at Khalidiya Palace Rayhaan by Rotana are wholeheartedly touched by your endearing compliments and are sincerely pleased to know that you had a memorable stay with us. Your feedback will surely serve as an encouragement for us to keep exceeding our guests’ expectations at all times. Once again, thank you for your time and we look forward to welcoming you back to the hotel soon, trusting that we could provide you with the excellent service that you truly deserve. Yours sincerely, Chadi Nicolas General Manager

Dear Ebookers member, Thank you for taking the time to post your review on this platform. It is such heartwarming to know that we have exceeded your expectations and provided you a wonderful stay with us. Once again, thank you for your feedback and we look forward to welcoming you back to the hotel soon, trusting that we could provide you with the excellent service that you truly deserve. Yours sincerely, Chadi Nicolas General Manager

Dear Expedia Member, Thank you for sharing your review on Expedia. We are happy that you had a wonderful stay with us and were satisfied with our service and facilities. We look forward to welcoming you back to Khalidiya Palace Rayhaan by Rotana, trusting that we could provide you with the excellent service that you truly deserve. Yours sincerely, Chadi Nicolas General Manager

Dear Expedia Member, Thank you very much for your positive feedback and we are delighted to receive such motivating comments about the hotel. It is with great pleasure to know that you had a pleasant stay with us and we exceeded your expectations. Moreover, thank you for emphasizing on our excellent location, recreation facilities and food. We can’t wait to welcome you back to Khalidiya Palace Rayhaan by Rotana, assuring you of our personalized service and best attention at all times. Yours sincerely, Chadi Nicolas General Manager

Dear Ebookers Member, We highly appreciate your great comments posted on this website. It is our aim to meet our guests’ expectations at all times and your excellent ratings and wonderful feedback about our service and facilities do bring a lot of encouragement to the whole team. We are delighted that you had an excellent stay with us. We look forward to welcoming you back to Khalidiya Palace Rayhaan by Rotana for another memorable stay with us. Yours sincerely, Chadi Nicolas General Manager

Dear Ebookers Member, Thank you for posting your review on this platform. We are glad that your overall stay with us was satisfactory in general. We look forward to welcoming you back to Khalidiya Palace Rayhaan by Rotana, trusting that we could provide you with the excellent service that you truly deserve. Yours sincerely, Chadi Nicolas General Manager

Dear Hotels.com Member, Thank you for taking the time to share your valuable comments regarding your stay with us. We are delighted that you had a great holiday with us and we were able to exceed your expectations. We can’t wait to welcome you back to Khalidiya Palace Rayhaan by Rotana, trusting that we could provide you with the excellent service that you truly deserve. Yours sincerely, Chadi Nicolas General Manager

Dear Expedia Member, Thank you for taking the time to comment on our facilities and services on Expedia. We are glad that your overall stay with us was satisfactory in general. With regard to the busy breakfast and Beach Club operation, we would like to ask for your understanding in this regard as we are running high occupancy during this period. Thank you once again for your feedback and we look forward to welcoming you back to the hotel soon, trusting that we could provide you with the excellent service that you truly deserve. Yours sincerely, Chadi Nicolas General Manager

Dear Expedia Member, Thank you for posting your review on this platform. We are happy that you were satisfied with our service and facilities during your stay with us. It would always be our pleasure welcoming you back to Khalidiya Palace Rayhaan by Rotana soon, trusting that we could provide you with the excellent service that you truly deserve. Yours sincerely, Chadi Nicolas General Manager

Dear Expedia Member, We would like to thank you for posting your review on Expedia. It’s great to know that you had a memorable stay with us and thank you for highlighting our colleagues' excellent hospitality and customer service. Rest assured that your compliments have been passed on to the team. Thank you once again for your 5-star rating and more importantly, for choosing Khalidiya Palace Rayhaan by Rotana for your stay in Abu Dhabi. We look forward to welcoming you back to the hotel soon. Yours sincerely, Chadi Nicolas General Manager

Dear Hotels.com Member, Thank you for taking the time to share your valuable comments regarding your stay with us. We are glad that you had a wonderful stay with us and we were able to met your expectations. We can’t wait to welcome you back to Khalidiya Palace Rayhaan by Rotana, trusting that we could provide you with the excellent service that you truly deserve. Yours sincerely, Chadi Nicolas General Manager

Dear Ebookers Member, Thank you for your recent stay at Khalidiya Palace Rayhaan by Rotana and taking the time to post your review on this platform. We are glad that you were satisfied with your stay with us. We look forward to welcoming you back to the hotel soon. Yours sincerely, Chadi Nicolas General Manager

Dear Expedia Member, Thank you for sharing with us your recent experience. We are happy to know that you and your family had an wonderful stay with us and we met your expectations. Once again, thank you for your feedback and highly recommending us to the other travelers. We can’t wait to welcome you back to Khalidiya Palace Rayhaan by Rotana soon. Yours sincerely, Chadi Nicolas General Manager