Basierend auf 989 geprüften Bewertungen
4,2 Sauberkeit der Zimmer
4,1 Service
4,2 Komfort der Zimmer
4,0 Allgemeiner Zustand
Von Expedia geprüfte Bewertungen
von einem verifizierten Reisenden
Gutes Hotel für eine Übernachtung
Veröffentlicht am 13.09.2023 auf HotelsDas Hotel haben wir für einen Zwischenstop genutzt. Zimmer sind sehr gut, Frühstück fehlt leider.
Kommentar von Hotelmanagement
24.10.2023 von Guest Services Team, Hotelmanagement
Hi Norbert,Thank you for your feedback about your stopover at the hotel. We're pleased to hear that you found the rooms to be very good. Your comfort and satisfaction are important to us, and we're delighted that we met your expectations in this regard.
von einem verifizierten Reisenden
Veröffentlicht am 22.04.2024
von einem verifizierten Reisenden
Veröffentlicht am 20.04.2024
Very neat and tidy environment. Enjoyed the stay.
von einem verifizierten Reisenden
Veröffentlicht am 19.04.2024
I could not use the bathroom. I could not shower or use the toilet! It’s door was broken. I told the front desk right away. It was a long day of traveling. The Maintnance crew was not available. The lady from the front desk tried to fix it, just as I had already tried. She concluded, it was broken and the washroom was not accessible. There were no other rooms available. Because I bought it online, no refund or discount. … all I got was a free voucher to Starbucks for a couple free coffees. Not happy
von einem verifizierten Reisenden
Veröffentlicht am 19.04.2024
Did not clean my room the second time within a 5 night stay... I have specifically told the front desk to clean my room... Did not do it...
von einem verifizierten Reisenden
Veröffentlicht am 15.04.2024
Place was nice, area has homeless people hanging around the property.
Kommentar von Hotelmanagement
15.04.2024 von Irene - Guest Services Manager, Hotelmanagement
Hi Adrienne,Thank you for taking the time to share your feedback. We're glad to hear that you found our place nice. We understand your concern about the presence of homeless individuals in the area, and we take the safety and comfort of our guests very seriously. Your comments help us in our ongoing efforts to create a welcoming environment for all our guests. We hope to have the opportunity to welcome you back in the future. If there's anything else we can assist you with, please don't hesitate to let us know.
von einem verifizierten Reisenden aus mackenzie
Veröffentlicht am 15.04.2024
Bought a jacuzzi room online, showed up to check in at just before 5pm and room wasnt ready till after 7pm, when check in states 3pm, kept selling rooms online that weren’t available or supposedly not even cleaned yet. Expected me to wait in a lobby for over 2 hour’s, bought that suite as a night away from kids, traveled 2 hour’s to only have to sit on a 30 minute phone call for a refund then they sold me a king room that was ready for more expensive. Worst experience won't ever return when this is the only hotel we've given business to every visit. Lost a long term customer and everyone we know, what a shame!
Kommentar von Hotelmanagement
15.04.2024 von Irene - Guest Services Manager, Hotelmanagement
Sandra,We sincerely apologize for the inconvenience and frustration you experienced during your recent stay with us. It's completely understandable that you were looking forward to a relaxing getaway in the jacuzzi room and that the delays and room availability issues greatly impacted your experience.Furthermore, we regret that our team's attempt to resolve the issue with a room upgrade did not meet your expectations. We understand that your trust in us has been shaken, and we genuinely appreciate your loyalty over the years. It's disappointing to hear that we've lost your business, as well as that of your friends and family.We would like to make things right for you and regain your trust. Please reach out to us directly so that we can discuss how to compensate you for the inconvenience you experienced. Your satisfaction is our top priority, and we hope to have the opportunity to welcome you back in the future to provide you with the exceptional experience you deserve.
von einem verifizierten Reisenden
Veröffentlicht am 15.04.2024
I love the bedrooms. My second time staying. I wish there was a small couch in the rooms instead of the single arm chair.
Kommentar von Hotelmanagement
15.04.2024 von Irene - Guest Services Manager, Hotelmanagement
Hi Jacky,Thank you for your feedback! We're thrilled to hear that you love our bedrooms and that you chose to stay with us again. We appreciate your suggestion regarding adding a small couch in the rooms instead of the single armchair. Your input helps us improve, and we'll definitely take it into consideration as we strive to enhance our accommodations for our guests' comfort. We look forward to welcoming you back for your third stay at the Ramada Plaza by Wyndham Prince George!
von einem verifizierten Reisenden
Veröffentlicht am 13.04.2024
Nice place.
Kommentar von Hotelmanagement
15.04.2024 von Irene - Guest Services Manager, Hotelmanagement
Hello Keith,Thank you! We're glad you enjoyed your stay. If you have any suggestions for how we can make it even better next time, feel free to let us know. We're always here to ensure you have a pleasant experience.
von einem verifizierten Reisenden
Veröffentlicht am 13.04.2024
Loved the room except for the mirror Not enough light for applying makeup They gave me a lighted makeup mirror which didnt really do the job Need better lighting in the bathroom
Kommentar von Hotelmanagement
15.04.2024 von Irene - Guest Services Manager, Hotelmanagement
Hi Marcia,Thank you for sharing your feedback with us! We're glad to hear that you loved the room overall, but we're sorry to hear that the lighting in the bathroom didn't meet your expectations, especially for applying makeup. Your comfort and satisfaction are important to us, so we appreciate your feedback about the lighting issue. We'll definitely take your comments into consideration as we strive to make improvements for our guests. If you choose to stay with us again in the future, please don't hesitate to let us know how we can make your experience even better. We want to ensure that your next stay is as enjoyable as possible!
