Basierend auf 414 geprüften Bewertungen
2,9 Sauberkeit der Zimmer
3,5 Service
3,0 Komfort der Zimmer
2,7 Allgemeiner Zustand
Von Expedia geprüfte Bewertungen
von einem verifizierten Reisenden
Veröffentlicht am 21.04.2024
von einem verifizierten Reisenden
Veröffentlicht am 21.04.2024
The rooms were average, many cosmetics details. Pillows and bed were comfortable, mini-fridge worked great. AC/heater worked great too. Breakfast was as good as a free breakfast gets.
Kommentar von Hotelmanagement
22.04.2024 von Front Desk, Hotelmanagement
We appreciate your detailed feedback! It's great to know you enjoyed the comfortable bed, well-functioning amenities, and breakfast offerings. Your comments about the room's cosmetics are duly noted, and we'll strive to enhance that aspect for a better experience next time. We look forward to welcoming you back!
von einem verifizierten Reisenden
Veröffentlicht am 20.04.2024
I didnt like how dirty it was, payed for a non working tv and non working shower to use used soap.
Kommentar von Hotelmanagement
21.04.2024 von Front Desk, Hotelmanagement
We're deeply sorry to hear about your disappointing experience. Please accept our sincerest apologies for the inconvenience caused by the cleanliness issues, non-working TV, and shower. Your feedback is crucial, and we'll address these issues immediately to prevent recurrence. We hope to have the opportunity to make it right for you in the future
von einem verifizierten Reisenden
Veröffentlicht am 15.04.2024
Proximité de tout
Kommentar von Hotelmanagement
16.04.2024 von Front Desk, Hotelmanagement
We're thrilled to hear you found our hotel conveniently located! Thank you for taking the time to share your experience and for rating us 4 out of 5. We're always looking for ways to improve, so if you have any suggestions or feedback, feel free to let us know. We hope to welcome you back again soon for another great stay!
von einem verifizierten Reisenden aus Aguas Buenas
Veröffentlicht am 15.04.2024
Tiene.una ecxelente ubicacion. Sin embargo, la foto del portal para nada es la ralidad. Para estar en el edificio principal pagamos extra. La estructura necesita remodelacion urgente. Esta muy descuidada. El desayuno no tiene variedad, el ultimo dia fuimos a otro lugar a desayunar.
Kommentar von Hotelmanagement
21.04.2024 von Front Desk, Hotelmanagement
We're sorry to hear about your experience and thank you for sharing your feedback. We apologize for the discrepancies in our online portrayal and the actual experience. Rest assured, we're addressing these issues promptly. We understand your concerns about the need for remodeling and breakfast variety and will work to improve in these areas. We hope to have the chance to welcome you back and provide a better stay. If you have further concerns, please feel free to reach out to us directly. Thank you for bringing these matters to our attention
von einem verifizierten Reisenden
Veröffentlicht am 15.04.2024
Kommentar von Hotelmanagement
15.04.2024 von Front Desk, Hotelmanagement
We're thrilled that you enjoyed your stay with us. If there's anything else we can do to make your next visit even better, just let us know. We can't wait to welcome you back!
von einem verifizierten Reisenden
Veröffentlicht am 14.04.2024
Personnel attentionné
Kommentar von Hotelmanagement
15.04.2024 von Front Desk, Hotelmanagement
Thank you for your feedback! We're glad to hear that you found our staff attentive during your stay. If there's anything specific you think we could do better, please don't hesitate to share. We hope to welcome you back soon for an even better experience.
von einem verifizierten Reisenden
Veröffentlicht am 12.04.2024
Kommentar von Hotelmanagement
14.04.2024 von Front Desk, Hotelmanagement
Thank you so much for your glowing review! We're thrilled to hear that you enjoyed your stay with us. We strive to provide top-notch service and a comfortable experience for all our guests. If your travels bring you back to the area, we'd love to welcome you again
von einem verifizierten Reisenden
Veröffentlicht am 09.04.2024
Very run down property. Rooms very dingy. Now well maintained at all
Kommentar von Hotelmanagement
12.04.2024 von Front Desk, Hotelmanagement
We're deeply disappointed to learn of your experience and sincerely apologize for the state of the rooms during your stay. Your feedback is invaluable, and we'll work diligently to ensure a much-improved experience for future guests. Thank you for bringing this to our attention.
von einem verifizierten Reisenden
Veröffentlicht am 31.03.2024
Looks like they don't change bed sheets and pillow cases. My daughter saw skin particles and letter M sticker. This means they don't change bed sheets
Kommentar von Hotelmanagement
02.04.2024 von Front Desk, Hotelmanagement
We apologize for the inconvenience you experienced. Rest assured, we take cleanliness seriously and will investigate the issue. Your feedback is valuable, and we hope to exceed your expectations in the future.
