Derince Holidays from €476

Since my first review was rejected, I’ll rewrite as simple as it gets. As a second stay at Richmond in Istanbul, i can clearly say the following: Staff are not friendly, if you ask for something as if they don’t like to help. Most important thing, I don’t know if I can trust this hotel again when my suitcase was gone missing from the reception safety!! The manager was the only helpful person who made sure we located our suitcase and got it back while taking us to the airport on his expense. Other than that, the hotel is nice, clean, perfect location with fine rooms.

Extremely friendly, helpful and accomodatig staff. The breakfast was spectacular and tasty. We arrived early in the morning and were pleasantly surprised by a complimentary early check in and breakfast! Our room had a lot of space and very interesting decor. The roof top terrace, where we had an amazing breakfast buffet every morning, had a breathtaking view on the sea and a city. I would consider this hotel for our next time in Istanbul.

I enjoyed my stay, I did observe however that the room was not as clean as I thought expected. The washroom door had visible splash marks on it. Room service is timely, however often the portions are incredibly small for what you’re paying. Breakfast had a great variety, and there’s a restaurant and coffee shop in the actual hotel. There’s also many coffee and food places near the hotel like within a 10 minute walk. Staff were very friendly and hospitable, make sure all your needs are met. Room was comfortable. Bathroom was great as well.

Booking for ground floor but gave top floor room Key card didn’t work on several occasions Felt coerced into going on a boat ride when we first arrived (which was not quite to my taste) Strong smell of tobacco randomly in our room Staff in general quite helpful

Very nice. The staff were all very very nice and pleasant and helpful. Breakfast was really good