8/10 Good
Kimberly
Travelled with partner
24 Jun 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On arrival, the hotels front desk help informed us that the restaurant was booked completely for an event. After explaining why we choose this hotel and purposefully asking for help to accommodate, the not so trained front desk women was rude.
After going to see the room and resturant on my own, I was nicely taken care of by the manager and the chef of the restaurant. They were very nice. Professional and accommodated without interrupting the local evemt that was happening that evening.
After returning to the front desk. A young gentleman was there and I asked him for a higher floor with the college Mountain View. He was very professional. Explained how a third company booking worked and helped me to get a higher floor and a view.
So in all, this hotel is a great addition to the area. I recommend staying here when visiting your children at the local colleges and Universities
The staff was great except for one. I rate it a 9 for the area. Would return if in the area again
Kimberly
Stayed 1 night in Jun 2024