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Bewertungen von BATIQA Hotel Palembang

3.5 out of 5
BATIQA Hotel Palembang
Jl. Kapten A Rivai No. 219, Palembang, South Sumatra

Bewertungen

8,0

Sehr gut

4 von insgesamt 24 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
15 von insgesamt 24 Gästebewertungen haben eine Bewertung von 8 - Gut" "
4 von insgesamt 24 Gästebewertungen haben eine Bewertung von 6 - Okay" "
1 von insgesamt 24 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
0 von insgesamt 24 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,0/10

Sauberkeit

8,2/10

Personal & Service

10/10

Ausstattung

8,0/10

Zustand der Unterkunft

9,4/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Marga indraswari, singapore

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Room is clean, hotel staff is polite and friendly. However the hotel has super lousy wifi. Non existent for the whole duration of our stay there. Given feedback that 1 lightbulb inside the cabinet was faulty from day 1. Never got it fixed until the last day we were there. There’s fridge inside the room. Not really cold but at least has one in there.
Antwort von BATIQA HOTEL PALEMBANG am 1. Feb. 2024
Dear Ms Marga indraswari, Thank you for your review.I am glad to hear that overall your experience was positive. I am disappointed to hear that several things throughout your stay didn't meet your expectations. Please note that your concerns have been passed on to related departments. We do hope you give us another chance as we will definitely improve our services. Warm Regards, Adhi Wahyu P, CHAGeneral Manager

10/10 – Hervorragend

Kazuo

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
部屋からの景色が良い
Aufenthalt von 2 Nächten im September 2023
Antwort von BATIQA HOTEL PALEMBANG am 3. Okt. 2023
Dear Mr Kazuo Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Warm Regards, Adhi Wahyu P, CHAGeneral Manager

10/10 – Hervorragend

Kazuo

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice breakfast
Aufenthalt von 3 Nächten im Januar 2023
Antwort von BATIQA HOTEL PALEMBANG am 2. Feb. 2023
Dear Mr Kazuo, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Warm Regards, Adhi Wahyu P,CHAGeneral Manager

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 10 Nächten im Mai 2022
Antwort von BATIQA HOTEL PALEMBANG am 25. Mai 2022
Dear Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Regards, Agus Fatahillah General Manager

6/10 – Okay

Jackie

Verbesserungswürdig: Personal & Service
Not value for money
I was alone and they cannot even give me a double room. So sad
Aufenthalt von 1 Nacht im Februar 2020
Antwort von Agus Fatahillah am 21. Dez. 2020
Dear Mr. Jackie , Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit to the city. Warm Regards, Agus Fatahillah General Manager

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
The hotel staff were wonderful and helpful. They were effericent in rectifying issues. Only setback is the buffet breakfast that could add more variety.
Aufenthalt von 3 Nächten im Februar 2018
Antwort von Marlina Bustami am 23. Feb. 2018
Dear Traveler, Thank you for your review. I am glad to hear that overall your experience was positive. I am disappointed to hear that several things throughout your stay didn't meet your expectations. Please note that your concerns have been passed on to related departments. We do hope you give us another chance as we will definitely improve our services. Warm Regards, Marlina Bustami General Manager

10/10 – Hervorragend

QIHANG

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice hotel so stay
Wifi is a bit slow in the room.
Aufenthalt von 2 Nächten im Dezember 2017
Antwort von Ayub Zalinai am 30. Dez. 2017
Dear Qihang, Thank you for your review. I am glad to hear that overall your experience was positive. I am disappointed to hear that several things throughout your stay didn't meet your expectations. Please note that your concerns have been passed on to related departments. We do hope you give us another chance as we will definitely improve our services. Warm Regards, Marlina Bustami General Manager

4/10 – Schlecht

Paul, Singapore

Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
One of the most horrible hotels I have ever stayed. I first checked in with a key access card that didn't work, the staff was kind enough to accompany to my room to ensure I can have access, but 2nd card didnt worked either. I was given entry using the staff master card and was told my key card will be sent to my room shortly. To cut long story short, the room card was only delivered to me in two hours later after two phone calls. Cleanliness: The room had stains on the comforter, which I called reception for a change, of which which was only done after 2 calls in almost 2 hours later. Noise: I was given a room facing the main road, totally could not sleep at all as insulation was bad, requested for change of room at 1.30am of which was accommodated. In the new room, there was a patch of soap liquid not cleared up by the window, I only come to realise that it was soap instead of some sticky liquid when i washed off the sticky liquid in the bathroom where all the bubbles appear,
Aufenthalt von 1 Nacht im Dezember 2017
Antwort von Gaby S Putr am 4. Jan. 2018
Dear Paul, Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit to the city. Warm regards, Marlina Bustami General Manager

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
stay low
don't stay at the top floor... their compressor sounds terrible... 10th floor under will be awesome...
Aufenthalt von 1 Nacht im Dezember 2017
Antwort von Ayub Zalinai am 12. Dez. 2017
Dear Traveler, Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit to the city. Warm regards, Marlina Bustami General Manager

8/10 – Gut

Anneke

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im November 2017
Antwort von Ayub Zalinai am 30. Dez. 2017
Dear Anneke, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Regards, Marlina Bustami General Manager

8/10 – Gut

Anneke

Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Fijn hotel
Fijn hotel voor zaken. Schoon, goede kamer, wifi werkte goed, uitgebreid ontbijt en attente, behulpzame staff, wel jammer dat t raam in de kamer niet open kan en dat de enige lounge ruimte buiten voor rokers . Kan t hotel zeker aanraden
Aufenthalt von 3 Nächten im November 2017
Antwort von Ayub Zalinai am 30. Dez. 2017
Dear Anneke, Thank you for your review. I am glad to hear that overall your experience was positive. I am disappointed to hear that several things throughout your stay didn't meet your expectations. Please note that your concerns have been passed on to related departments. We do hope you give us another chance as we will definitely improve our services. Warm Regards, Marlina Bustami General Manager

10/10 – Hervorragend

Amal

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great hospitality
Very warm and friendly staff
Aufenthalt von 1 Nacht im September 2017

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

8/10 – Gut

Jamaludin

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Hotel are good

6/10 – Okay

Verifizierter Reisender

6/10 – Okay

Nyoman

Gut: Zustand der Unterkunft
Verbesserungswürdig: Komfort des Zimmers
Lokasi OK tapi kamarnya sempit
Hotel budget lokasi dekat dengan kampus, mall besar dan pusat kota

8/10 – Gut

MD HASSAN

Gut: Zustand der Unterkunft
convenient and clean
The hotel staff was very friendly and helpful. will definitely return to stay their and will recommend others.

8/10 – Gut

MADHOOSEN, Thailand

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Good stay
Wifi kurang bagus hari pertama masih lumayan hari ke 2,3 terlambat krn mgkn ramai org
Antwort von Ayub Zalinai am 20. Mai 2016
Yth. Bpk. Madhoosen, Salam Hangat dari BATIQA Hotel Palembang... Terima kasih telah berkunjung ke BATIQA Hotel Palembang. Atas nama Manajemen, kami mohon maaf sebesar - besarnya atas berkurangnya kenyamanan Bapak selama menginap di Hotel kami. Masukan Bapak sudah kami diskusikan dan kami jadikan catatan untuk memperbaiki fasilitas dan pelayanan kami ke depan nya. Izinkan kami melayani Bapak dengan lebih baik lagi di kedatangan Bapak selanjutnya. Hormat Saya, Ayub Zailani General Manager

8/10 – Gut

Setyo, Jakarta, Indonesia

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Hotel is new and clean
Hotel is new, clean, room was big and good equiped. Staff are good. restaurnt and minimarket nearby, Mall is further, but stil walkable
Antwort von Ayub Zalinai am 20. Mai 2016
Dear Bpk. Setyo, Warmest Greeting from BATIQA Hotel Palembang... Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. Our Hotel is also available in Jababeka, Cirebon, Karawang, Pekanbaru and Lampung (opening soon). Call us if there is anything we can help you with. Warm Regards,. Ayub Zailani General Manager

8/10 – Gut

Fitri, Jambi

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Bener-bener nyaman,, eksklusif..
Antwort von Ayub Zalinai am 20. Mai 2016
Yth. Ibu Fitri, Salam Hangat dari BATIQA Hotel Palembang... Terima kasih atas kunjungan Ibu di BATIQA Hotel Palembang. Kenyamanan dan masukan dari Ibu merupakan prioritas bagi kami untuk meningkatkan kualitas fasilitas dan pelayanan kami ke depan nya. Hormat Saya, Ayub Zailani General Manager

6/10 – Okay

Rachimi, Indonesia

Quite nice and good value
Ok
Antwort von Ayub Zalinai am 24. Mai 2016
Dear Ibu Rachimi, Warmest Greeting from BATIQA Hotel Palembang.... Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. Call us if there is anything we can help you with. Warm Regards, Ayub Zailani General Manager

8/10 – Gut

chenny, インドネシア

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
まだ新しい印象で清潔感がある。 客室、サービス、朝食、総合的にコストパフォーマンスは高い。 空港からはすこし距離があるものの、モール等からは近く、立地も良好。

8/10 – Gut

Trisna, muara enim

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
good hotel
Hotel yang bersih, makanan yang enak dan staf yang ramah.
Antwort von Ayub Zalinai am 24. Mai 2016
Dear Trisna, Salam Hangat dari BATIQA Hotel Palembang.... Terima kasih atas kunjungan Anda ke BATIQA Hotel Palembang. Merupakan kebanggaan bagi kami dapat melayani Anda dengan baik. Kenyamanan Anda merupakan prioritas bagi kami. Kami menungggu kedatangan Anda selanjutnya di BATIQA Hotel Palembang dan unit BATIQA Hotel lain nya di Jababeka, Cirebon, Karawang, Pekanbaru dan Lampung (segera dibuka). Hormat Saya, Ayub Zailani General Manager

8/10 – Gut

Dwi

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers