Hamarain Centre

Nice hotel and the service was great

I travel a LOT and this hotel has without a doubt struck gold when it comes to their staff. Everyone is friendly enough without it feeling forced in any way. From the fantastic concierge who are very personable and welcoming to the restaurant and bar stuff they’d remember your orders and you never have to mention anything more than once. A special shout out to the chefs who prefer great meals every day which is certainly a nice change from other all inclusive places I’ve stayed at which almost torture you with the same meal options everyday. The variety and extensive mess of the buffet was perfect. I’ve worked in hospitality for years and your front desk staff were consistently charming and friendly, so easy to approach. The amenities were also top notch with an extra blanket and a pillow in the wardrobe which was a great surprise. Being on the palm is a bit out of the way but I wouldn’t mind staying here again. I do wish the fitness centre was a bit bigger with some more leg machine options but the steam room was a great size and so was the pool. It’s a shame the indoor bar area was under utilised but tbh it suits the mood of a hotel which leans more into being a resort for sure.

The RIU was an incredible experience. Staff were polite and helpful always. The rooms and grounds were always kept clean and the entertainment and shows were a lot of fun. The only disappointment was the Italian restaurant option which you had to make reservations for that actually turned out to be buffet. Food was mediocre at best but the two other dining options for Asian and Lebanese were delicious!! I would definitely return!!