Aquasplash

When arriving in Venice and depending how far you are from the hotel you would definitely benefit from the assistance of porters. On arrival, the biggest disappointment was the room they first gave us. We had reservations for a superior suite and the room may have been 8’ X 8’ at most. Returned to the lobby and asked for another room which was much better. At least we could walk around the bed without having to squeeze sideways against the walls. The remainder of the hotel was perfect. Location was amazing, staff were outstanding and super accommodating. Definitely recommend it but do make sure you confirm a decent size room which in Italy is considered 20m sq. You should also know that San Marco is below sea level. At high tides it floods. Rain added to the excitement and we were walking in approx. 12cm of water. We happened to be in a restaurant at the time and everything continued as nothing was happening. The next morning, was like nothing had happened. It is certainly an experience we won’t soon forget.

Incredibly helpful and friendly staff who made our stay extremely enjoyable, thank you.

The property has a charm .... its location is also a plus since it is on The Grand Canal. It could also use further upgrading... a lobby configuration that is freshened up and more conducive to sitting and watching the passers bye. the ventilation system is limited in that during the evening when I required cooling, I had to open windows for coolness... this allowed the late night street noise to come in. The BIGGEST plus is how friendly and helpful the vast majority of the staff was!!!