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Reviews of Residenz Hotel Giessen

Residenz Hotel Giessen
Wiesecker Weg 12, Giessen, Hessen

Reviews

8.4

Very good

Rating 10 - Excellent. 77 out of 208 reviews" "
Rating 8 - Good. 91 out of 208 reviews" "
Rating 6 - Okay. 34 out of 208 reviews" "
Rating 4 - Poor. 6 out of 208 reviews" "
Rating 2 - Terrible. 0 out of 208 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good value: good room and nice breakfast.
Stayed 1 night in Jul 2023
Response from danke on 14 Sept 2023
thanks a lot

10/10 Excellent

Mark

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Very helpful staff
Staff really helpful and breakfast was good.
Stayed 1 night in Sep 2022

10/10 Excellent

Richard

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent
Stayed 1 night in Sep 2022

10/10 Excellent

Thorsten

Stayed 1 night in Aug 2022

8/10 Good

Frank, Great falls

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kitchen area in the room was somewhat old and worn.
Stayed 7 nights in Apr 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Stayed 2 nights in Jan 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Overall a nice stay.
Room smelled a bit of cigarettes and it had numerous signs of ware and tare. Other than that the hotel building it self looked bit run down. On the flip side everything was clean and very comfortable beds made up for couple bad points. Very nice breakfast bar also did make up for bit of smells 😁
Stayed 1 night in Jan 2020
Response from . on 10 Feb 2020
Thank you

10/10 Excellent

Anthony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Residenz Hotel Giessen Experience.
My stay was vert pleasant. The hotel was quiet and clean. The few staff I encountered were polite and non-intrusive.
Stayed 3 nights in Oct 2019
Response from . on 20 Oct 2019
thank you very much!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Automatic check in, everything was hood. Garage for bicycles
Stayed 1 night in Sep 2019
Response from . on 20 Oct 2019
thank you

8/10 Good

Maddy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Far from station but nice room for price
Stayed 2 nights in Aug 2019
Response from . on 2 Sept 2019
thank you for your feedback

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
This was a lovely hotel for our family vacation. There is no air conditioning so keep that in mind when booking. The room was clean, the staff was friendly, and the breakfast was more than enough to get you started for the day.
Stayed 2 nights in Jul 2019
Response from . on 2 Sept 2019
thank you for your feedback!

6/10 Okay

Sybille

Liked: Cleanliness, property conditions & facilities
Not a 24 hr checking 👎
Had trouble with our late check in .had to get in contact with the US after we traveled for over 24 hrs and then they had to get ahold of someone and then we had to do it again .
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Ok
I stayed with a colleague for a congress in Giessen, the room was smaller than expected, it should have been 40 m2, however this must have included the balcony. Furniture pretty old. Bathroom extremely small. The double bed upstairs to be reached over very steep and small steps. Overall ok, but I wouldn t turn back.
Stayed 3 nights in Mar 2019

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TolleUnterkunft
wonderful experience and great breakfast. Thank you so much for your service. Michaela posley
Stayed 1 night in Feb 2019

10/10 Excellent

LarryG, Bangkok, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very clean and centrally located. The staff was very friendly and helpful and the breakfast was excellent. Value for price was very good. We had a triple room with a loft and very nice balcony - a very nice treat to sit outside in the cool September weather. The hotle is close to the bus route (just across the street). They allowed us a rather late check-out the day we left. I will certainly stay there again on my next trip.
Stayed 4 nights in Sep 2018

10/10 Excellent

Frank, Laramie Wyoming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the 2nd time we have stayed and it is a lovely and reasonably priced little hotel.. Clean comfortable and friendly helpful staff. Great location easy walk to old town and grocery store right in neighborhood and near a great walking trail and park
Stayed 2 nights in Oct 2018

8/10 Good

KARSTEN

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Jed, Hawaii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My second time at this hotel. Loved it. Great staff.
Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

8/10 Good

M, USA

Liked: Cleanliness, staff & service, property conditions & facilities
Typical for the price range
Location is good as you can walk to the city center (healthy but not impossible distance) as well as very close to a grocery store. Underground parking is tight (literally). So, if you haven't practiced your backing in/out from very, very tight places, this may turn out to be a challenge for you. I happened to stay during somewhat of a heatwave, and not having an air conditioner or even a fan in my room was torturous. Shower stall, while clean, has a design flaw. The control for hot/cold water flow sticks out for you to constantly bump into (within the very tight space of the stall), and you are either immediately scolded or iced unexpectedly. Even if you expect it, the experience is jarring. A simple switch to a different faucet type would solve this problem. So, hotel management, please take note.
Stayed 4 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Beds could use some better mattresses, otherwise good hotel.
Stayed 1 night in Mar 2018
Response from H.Lutz on 19 Apr 2018
Danke, gerne überprüfen wir die Matratzen in Ihrem Zimmer

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2017

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities

10/10 Excellent

lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very welcoming service and a great breakfast.

10/10 Excellent

ingolf

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Kendralla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kann man gerne weiterempfehlen
Stayed 1 night in Mar 2024

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice big comfortable room
Place is a little old/tired but had everything we needed and it was a big comfortable room. We checked in using the out of hours self-check in, which was easy to do. Whenever we saw staff at reception, they were very friendly and helpful. Good location, short walk to Schwanenteich parkrun, 2 x supermarkets, town Centre etc.
Stayed 2 nights in Nov 2023
Response from Danksagung on 14 Jan 2024
Thanks a lot

10/10 Excellent

Peer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nemt godt og hyggeligt
Stayed 1 night in Sep 2023
Response from Tak on 17 Nov 2023
Tak

10/10 Excellent

Birgit

Travelled with partner
Liked: Amenities
Es war ein sehr entspanntes und freundliches Einchecken Personal sehr zuvorkommend, freundlich und zugewand Wir kommen gerne wieder
Stayed 1 night in Sep 2023
Response from Danke on 3 Sept 2023
Herzlichen Dank für Ihre lieben Worte!

10/10 Excellent

Andreas, Kirchlengern

Liked: Cleanliness, staff & service, property conditions & facilities
Alles o.k. -> sauber & günstig! Komplikationsloser Automaten-Check-in. An der Rezeption stand eine Kanne Kaffee :-)
Stayed 1 night in Aug 2023
Response from Danke on 3 Sept 2023
Es freut uns dass Sie sich willkommen gefühlt haben!

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles war perfekt, herzlichen Dank
Stayed 1 night in Aug 2023
Response from danke on 14 Sept 2023
....es freut uns dassSie sich wohl gefühlt haben.

8/10 Good

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Alles Picobello sauber und liebevoll hergerichtet. Aber der Zahn der Zeit nagt ein bisschen an den verschiedenen Einrichtungsgegenständen. Alles in allem sehr zu empfehlen!
Stayed 1 night in Aug 2023
Response from danke on 14 Sept 2023
danke für die ehrlich Meinung

8/10 Good

Susann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from danke on 14 Sept 2023
herzlichen Dank!

10/10 Excellent

Joachim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gut gepflegt und sehr freundliches Personal
Alles perfekt! Sehr freundliches Personal
Stayed 3 nights in Jul 2023

6/10 Okay

Mahmoud

Stayed 1 night in Jun 2023

10/10 Excellent

Eva

Stayed 1 night in Jun 2023

6/10 Okay

Roman

Business traveller
Liked: Cleanliness
Stayed 1 night in Jun 2023

8/10 Good

Roland

Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in May 2023

8/10 Good

Burkhard

Liked: Cleanliness, staff & service, property conditions & facilities
Alles sehr ordentlich. Frühstück ist nicht so vielfältig. Aber für uns war es ausreichend und der Preis dafür ist auch o.k.
Stayed 1 night in May 2023

8/10 Good

Anna

Stayed 2 nights in May 2023

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Konfirmation
Ikke en finger at sætte der. Smilende og venligt personale. Det er ikke sidste gang jeg benytter Hotellet.
Stayed 2 nights in May 2023

10/10 Excellent

Jochen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönes Zimmer, gute Lage, sehr gutes Preis- Leistungsverhältnis
Stayed 1 night in Apr 2023

6/10 Okay

Sandra

Stayed 2 nights in Apr 2023

8/10 Good

Katja

Stayed 1 night in Apr 2023

10/10 Excellent

Annicka

Stayed 1 night in Apr 2023

8/10 Good

Per

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

8/10 Good

Steffen

Stayed 4 nights in Feb 2023

6/10 Okay

marianne

Disliked: Property conditions & facilities
Transit
Ingen personale - automatisk indcheckning som var ok - men ulåst mørk parkeringskælder ikke betryggende. Lidt for stor afstand til centrum om vinteren
Stayed 1 night in Dec 2022

10/10 Excellent

Annicka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Snabb incheckning och sköna säbgar.
Vänligt och smidigt. Snabb incheckning. God frukost. Centralt men ändåtyst. Rent o snyggt men ska man vara petnoga så var det långa hårstrån på golv i badrummet. Inte våra. Rekommenderas. Här kan vi bo igen.
Stayed 1 night in Dec 2022