Außenbereich

Bewertungen von HYATT house White Plains

3 out of 5
HYATT house White Plains
101 Corporate Park Drive, West Harrison, NY

Bewertungen

8,4

Sehr gut

527 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
253 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 8 - Gut" "
117 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 6 - Okay" "
47 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
56 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,8/10

Sauberkeit

8,6/10

Personal & Service

8,4/10

Ausstattung

8,4/10

Zustand der Unterkunft

8,2/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Jenny

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

Priscila, Hillside

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 22. Apr. 2024
Dear Priscila, Thank you for choosing Hyatt House White Plains. We are dedicated to providing our guests with a comfortable and pleasing atmosphere; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.David RomanGeneral Manager

8/10 – Gut

Ayumi

Aufenthalt von 7 Nächten im April 2024
Antwort von General Manager am 22. Apr. 2024
Dear Ayumi, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Hyatt House White Plains; we hope to see you again soon. David RomanGeneral Manager

10/10 – Hervorragend

Anthony

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The staff is always top notch I have been staying at this property for years multiple times a year never once have I had even the slightest inconvenience.
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 14. Apr. 2024
Dear Anthony, Thank you for your loyal patronage and glowing review of Hyatt House White Plains! We're delighted to hear that you consistently enjoy our exceptional services and seamless stays. Your continued support means the world to us, and we can't wait to welcome you back for many more years of excellent hospitality!David RomanGeneral Manager

8/10 – Gut

Vincenzo

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
good staffing
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 8. Apr. 2024
Dear Vincenzo, We're thrilled to see your great rating! Your satisfaction is important to us, and we are glad you enjoyed your stay at the Hyatt House White Plains. It is nice to see this type of recognition for our staff, and we will surely share this lovely feedback with them. We look forward to hosting you again soon for another great experience. Have a wonderful day!David RomanGeneral Manager

2/10 – Ungenügend

Roman

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
I never stayed here i made the reservation by mistake and contacted them with in 5 minutes of making the reservation and they refused to give me refund this is this is unacceptable behavior for business
Aufenthalt von 1 Nacht im April 2024
Antwort von Anna-kay R am 9. Apr. 2024
Thank you for ypur review. We will contact you directly

10/10 – Hervorragend

Nicole

Gut: Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 6. Apr. 2024
Dear Nicole, On behalf of our Hyatt House White Plains team, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you and hope to remain your hotel of choice whenever you return to the city.David RomanGeneral Manager

10/10 – Hervorragend

Susana

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
All the staff are wonderful - it was perfect for our needs for this trip.
Aufenthalt von 3 Nächten im April 2024
Antwort von General Manager am 5. Apr. 2024
Dear Susana, It is a pleasure to learn that you enjoyed your stay and had memorable encounters with our staff. We are delighted you enjoyed your time at the Hyatt House White Plains. We strive to provide each guest with an exceptional visit; therefore, knowing we exceeded your expectations is lovely. We hope you will return whenever your travels bring you to the city.David RomanGeneral Manager

8/10 – Gut

Dennis

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Just down the street from Wegmans. We stayed three nights and they never serviced the room. They told us that was policy? Had to request towels, garbage and recycling containers overflowing in the room. What are you paying for if not a clean and comfortable room? Breakfast was good, coffee was really good.
Aufenthalt von 3 Nächten im März 2024
Antwort von General Manager am 4. Apr. 2024
Dear Dennis, Being so close to Wegmans is a wonderful asset, and we are glad this enhanced your visit. We always want to exceed our guests' expectations; therefore, we are disappointed with the concerns about the housekeeping and any other oversights during your time with us. We will review your comments with our team to ensure we are well-poised to serve you in the future. We're thrilled to hear you enjoyed our breakfast! It's our goal to offer a satisfying start to the day with a selection of fresh, tasty options. Thank you for your review. We hope to see you soon! David RomanGeneral Manager

8/10 – Gut

Alberto

Mit dem Partner gereist
Gut: Sauberkeit und Zustand der Unterkunft
Cool place
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 31. März 2024
Dear Alberto, Thank you for the great review! It is always exciting to know that we exceeded our guest's expectations; we are glad you thoroughly enjoyed your stay. It was a pleasure hosting you at Hyatt House White Plains, and we hope to see you again soon. David RomanGeneral Manager

10/10 – Hervorragend

Elizabeth

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Un lugar muy agradable, Desde que llegue el personal muy amable y el lugar seguro y muy limpio. Gracias!
Aufenthalt von 3 Nächten im März 2024
Antwort von Anna-kay R am 27. März 2024
Dear Elizabeth, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at Hyatt House White Plains. We look forward to welcoming you back on your next visit!

10/10 – Hervorragend

Mia

Mit der Familie und kleinen Kindern gereist, Mit Haustieren gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We are a family of 5 with two dogs. The hotel is clean and conveniently located next to Wegmans so we could get food. We were here for 5 nights. No complaints but some things to be aware of. beds are full size not queen as indicated in the room description. No room service or restaurant on site. There is a bar but only serves food Monday-Wednesday. They don’t clean rooms daily only every 3 days. You can put garbage outside room and they will take it and will bring clean towels by request.
Aufenthalt von 5 Nächten im März 2024
Antwort von Anna-Kay R am 26. März 2024
Thank you Mia for your 5-star review. We appreciate you staying with us and cannot wait to have you back! Thank you!

10/10 – Hervorragend

Alan

Gut: Sauberkeit
Aufenthalt von 2 Nächten im März 2024
Antwort von Anna-kay R am 19. März 2024
Thank you Alan for your 5-star review. We appreciate you staying with us. We cannot wait to have you back!

10/10 – Hervorragend

Adelia

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Anna-kay R am 19. März 2024
Thank you Adelia for your 5-star review. We appreciate you staying with us.

10/10 – Hervorragend

Amy

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Was great!
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 17. März 2024
Dear Amy, Thank you for taking the time to share that your stay at Hyatt House White Plains was perfect in every way! We appreciate your fantastic feedback and hope we will be your home whenever you are in the area!David RomanGeneral Manager

8/10 – Gut

Amy, New Yrk

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Convenient to HPN airport and The Capitol Theater. Also easy to drive to w ample parking. Stff was very nice. Rooms clean and well equipped. Did not like the quality of my hamburger
Aufenthalt von 1 Nacht im März 2024
Antwort von Anna-kay R am 12. März 2024
Thank you Amy for your review. We appreciate you staying with us and cannot wait to have you back.

10/10 – Hervorragend

Chavonne

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The property was easy to find, seamless check-in, clean and quiet. Perfect for a weekend getaway.
Aufenthalt von 1 Nacht im März 2024
Antwort von Anna-kay R am 12. März 2024
Thank you Chavonne for your 5-star review. We appreciate you staying with is and cannot wait to have you back with us.

8/10 – Gut

Jacob, Leauge City

Aufenthalt von 3 Nächten im März 2024
Antwort von General Manager am 31. März 2024
Dear Jacob, We appreciate you leaving your generous rating regarding your recent visit to Hyatt House White Plains. Your feedback is essential to us. It is a pleasure to know you enjoyed all we offer. We appreciate your patronage and hope that we will host you again in the future. David RomanGeneral Manager

10/10 – Hervorragend

james

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everyone was very helpful .
Aufenthalt von 1 Nacht im März 2024
Antwort von Anna-kay R am 8. März 2024
Thank you James for your 5-star review. We're excited to have you stay with us. We cannot wait to have you come and visit.

10/10 – Hervorragend

Noele

Mit dem Partner gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Kind staff & nice area!
Aufenthalt von 1 Nacht im März 2024
Antwort von Anna-kay Reid am 6. März 2024
Thank you for your 5 star review. We appreciate you staying with us

10/10 – Hervorragend

Michael

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
While a little sterile looking, the hotel is immaculate and everything was above average. Comfy bed, excellent breakfast, and was a great location for our needs.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Anna-kay am 24. Feb. 2024
Michael thank you for your 5-star review. We appreciate you staying with us and cannot wait to have you back

2/10 – Ungenügend

Aureel

Verbesserungswürdig: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Anna-k am 24. Feb. 2024
We will addressed directly

8/10 – Gut

Jeffrey

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Anna-kay R am 20. März 2024
Thank you Jeffrey for your 4-star review. We appreciate you staying with us and cannot wait to have you back

10/10 – Hervorragend

zak

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great stay
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Anna-Kay am 19. Feb. 2024
Thank you for 5 star review. We appreciate you staying with us and cannot wait for you come back to our property

10/10 – Hervorragend

Kathryn

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We stayed here in the way from DC to New Hampshire and would definitely stay here again. Super friendly staff, very comfortable rooms, and the kids loved the breakfast buffet. Win for all.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Anna-kay R am 16. Feb. 2024
Thank you Kathryn for your 5 star review. It was a pleasure having you stay at our hotel. We hope to see you soon!

8/10 – Gut

Blake

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Anna-kay R am 16. Feb. 2024
Thank you for our review. We appreciate you staying with us

10/10 – Hervorragend

Jeanne-Marie

Aufenthalt von 1 Nacht im Februar 2024
Antwort von General Manager am 21. März 2024
Dear Jeanne-Marie, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Hyatt House White Plains. We look forward to your return and wish you all the best with your future travels.David RomanGeneral Manager

10/10 – Hervorragend

Daniel

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Reasonable price for the area, clean, good location.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von General Manager am 11. Feb. 2024
Dear Daniel, Thank you for being our guest at Hyatt House White Plains. Conveniently located, we are pleased to offer comfortable accommodations and thoughtful hospitality at an excellent price. We're thrilled that you found our hotel exceptionally clean during your stay. Your positive feedback means a lot to us, and we look forward to welcoming you back for another spotless experience.David RomanGeneral Manager

8/10 – Gut

Matthew

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The breakfast had a great selection just the hot food wasn’t very hot kind of luke warm
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Anna-kay R am 5. Feb. 2024
Thank you for you lovely 4 star review. We appreciate you staying with us

10/10 – Hervorragend

Dante

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Februar 2024
Antwort von David Roman General Manager am 6. Feb. 2024
Dear Dante, We appreciate you taking the time to leave your generous rating regarding your recent visit to the Hyatt House White Plains. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future.David RomanGeneral Manager

10/10 – Hervorragend

Ivette

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was a great accommodation for my birthday weekend with my girls.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Anna-kay R am 5. Feb. 2024
Thank you for you lovely 5 star review. We appreciate you staying with us

8/10 – Gut

Quanisha

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Anna-kay R am 20. März 2024
Thank you Quanisha for your 4-star review. We appreciate you staying with us and cannot wait to have you back

10/10 – Hervorragend

Lisa

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von General Manager am 1. Feb. 2024
Dear Lisa, It is wonderful to know that you enjoyed everything about your time at Hyatt House White Plains and that we exceeded your expectations. We strive to provide everything needed for the perfect stay. We truly appreciate your kind rating, and we hope you will be able to stay with us again soon.David RomanGeneral Manager

2/10 – Ungenügend

Kirstin

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
At check in we were told that the hotel restaurant was closed for a while so no food available at property during our stay. We were directed to walk to a local supermarket for food. We should have been made aware of this at booking time as we would have chosen a different hotel with a restaurant. Tv didn’t work in our room. Front desk told us to wait for engineer to fix. After insisting on a room change which was not offered - new room had replacement blinds for broken blinds which didn’t block out light from outside.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Anna-kay R am 31. Jan. 2024
Thank you for your review. We will address directly

8/10 – Gut

Agustin

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Anna-kay R am 20. März 2024
Thank you Agustin for your 4-star review. We appreciate you staying with us and cannot wait to have you back

10/10 – Hervorragend

Tracy, White Plains

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The room was excellent the hotel is very quite and all the amenities are available.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Anna-Kay r am 28. Jan. 2024
Thank your for your review. We appreciate you staying with us.

10/10 – Hervorragend

Jeff

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von General Manager am 2. Feb. 2024
Dear Jeff, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you for taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Hyatt House White Plains.David RomanGeneral Manager

8/10 – Gut

Genesis

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von General Manager am 27. Jan. 2024
Dear Genesis, Thank you for the great review! It is always exciting to know that we met our guest's expectations, and we are glad you enjoyed most aspects of your stay. It was a pleasure hosting you at Hyatt House White Plains, and we look forward to being of service to you in the near future. It was a pleasure hosting you at our hotel, and we hope to see you again soon. David RomanGeneral Manager

2/10 – Ungenügend

Julie A., Ridgefield

Verbesserungswürdig: Personal & Service
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Director of Operations am 25. Jan. 2024
Dear Julie, Thank you for being our guest and for your valuable feedback. Please accept our sincere apologies for your experience at our hotel. Our goal is to provide every guest with an exceptional and memorable stay, and we are sorry if this was not your experience. We hope you will give us another chance to provide you with the hospitality you deserve. Thank you again for choosing us, and we wish you all the best with your travels.Best Regards,Katelyn KeefeDirector of Operations

10/10 – Hervorragend

Nancy

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Anna-kay R am 20. Jan. 2024
Thank you for your review. We appreciate you staying with us

10/10 – Hervorragend

nancy

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Anna-kay R am 18. Jan. 2024
Thank you for your 5 star review. We appreciate you staying with us

10/10 – Hervorragend

Aleksandra

Aufenthalt von 1 Nacht im Januar 2024
Antwort von David Roman General Manager am 6. Feb. 2024
Dear Aleksandra, Thank you for choosing Hyatt House White Plains. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.David RomanGeneral Manager

10/10 – Hervorragend

Christine

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
We spent 3-4 days a week for 2 months while my brother received treatment at mskcc. We couldn’t have ask for better accommodations (full kitchen and private bedroom) Staff is efficient and friendly, great breakfast. Only - no smart tv and not the greatest hot water/water pressure.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Anna-kay R am 16. Jan. 2024
Thank you for your 5 star review. We truly appreciate your loyalty with us.

2/10 – Ungenügend

Ashanti

Aufenthalt von 1 Nacht im Januar 2024
Antwort von General Manager am 15. Jan. 2024
Dear Ashanti, We value our guest's feedback, and we thank you for taking the time to share your rating. We hope our great location and rooms served you well, but we are disappointed if your experience was not the outstanding stay we strive to provide for every guest. David RomanGeneral Manager

10/10 – Hervorragend

Peter

Mit dem Partner gereist
Gut: Zustand der Unterkunft
The
Aufenthalt von 1 Nacht im Januar 2024
Antwort von General Manager am 11. Jan. 2024
Dear Peter, Thank you for the great review! It is always exciting to know that we exceeded our guest's expectations; we are glad you enjoyed many aspects of your stay. It was a pleasure hosting you at Hyatt House White Plains, and we hope to see you again soon. David RomanGeneral Manager

6/10 – Okay

Patricia, Devonshire

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von General Manager am 9. Jan. 2024
Dear Patricia, Thank you for rating your stay. We hope your overall visit was pleasant. However, we regret if there were any issues that kept it from being perfect. We appreciate you choosing our hotel, and we hope you will return for the exceptional experience we are known for providing.David RomanGeneral Manager

10/10 – Hervorragend

Robert

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Antwort von General Manager am 9. Jan. 2024
Dear Robert, It is wonderful to know you enjoyed everything about your time at Hyatt House White Plains and that we exceeded your expectations. We strive to provide everything needed for the perfect getaway, business stay, or family vacation. We truly appreciate your kind rating, and we hope you will be able to stay with us again soon.David RomanGeneral Manager

8/10 – Gut

Peychen

Mit der Familie gereist
Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von General Manager am 8. Jan. 2024
Dear Peychen, Thanks for the outstanding rating! We are delighted your time at Hyatt House White Plains was so great, as we always strive for excellence. We look forward to your return soon so we can share another fantastic experience with you.David RomanGeneral Manager

8/10 – Gut

Mark

Aufenthalt von 1 Nacht im Januar 2024
Antwort von General Manager am 8. Jan. 2024
Dear Mark, Thank you for taking the time to leave your rating! It is fantastic you enjoyed your time at Hyatt House White Plains so much! We look forward to hosting you again soon for another great experience. Have a wonderful day!David RomanGeneral Manager

10/10 – Hervorragend

Nicholas

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von General Manager am 9. Jan. 2024
Dear Nicholas, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Hyatt House White Plains.David RomanGeneral Manager