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Bewertungen von Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel

3 out of 5
Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel
550 C St SW, Washington, DC

Bewertungen

8,4

Sehr gut

1699 von insgesamt 3659 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
1146 von insgesamt 3659 Gästebewertungen haben eine Bewertung von 8 - Gut" "
499 von insgesamt 3659 Gästebewertungen haben eine Bewertung von 6 - Okay" "
209 von insgesamt 3659 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
106 von insgesamt 3659 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,8/10

Sauberkeit

8,6/10

Personal & Service

7,8/10

Ausstattung

8,4/10

Zustand der Unterkunft

8,2/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Jörg

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Alles bestens , sehr Zentral
Antwort von Patrick B. am 7. Nov. 2023
Thank you for your feedback!

8/10 – Gut

Angelika

Mit der Familie gereist
Gut: Sauberkeit
Aufenthalt von 4 Nächten im September 2023
Antwort von Patrick B. am 27. Sept. 2023
Thank you for your review!

8/10 – Gut

Ramona

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Der Service ist gut. Wir hatten ein zimmer inkl parkplatz gebucht. Die Parkhauspreise sind ansonsten völlig überteuert mit 53 dollar. Das hotel ist sehr groß, daher steht man u.U. lange am Fahrstuhl an. Zimmer waren sauber , aber sehr hellhörig. Vor unserem Zimmer fuhr die Bahn gefühlt direkt durch das zimmer. Lage ist toll zu den Sehenswürdigkeit. Frühstück bekommt man für 20 dollar pro person als buffet. Die auswahl war sehr gut und lecker.
Aufenthalt von 1 Nacht im August 2023
Antwort von Patrick B. am 27. Sept. 2023
Thank you for your review!

10/10 – Hervorragend

Reinhardt

Gut: Sauberkeit und Komfort des Zimmers
Saubere Zimmer, Parkhaus direkt unter dem Hotel, Lage ist auch gut zu den Museen und zum Kapitol
Aufenthalt von 2 Nächten im Januar 2023
Antwort von Corrine am 9. Jan. 2023
Reinhardt, thank you for choosing to be our guest. We appreciate your feedback.

8/10 – Gut

Begzudin

Aufenthalt von 2 Nächten im September 2022

10/10 – Hervorragend

Matthias

Gut: Sauberkeit und Komfort des Zimmers
Mir hat es sehr gefallen
Liegt zwar mitten zwischen Behörden, aber direkt an der National Mall, Metro-Station ist gleich um die Ecke und man kann zu Fuß zur Wharf mit den Restaurants gehen. Und der Pool auf dem Dach ist toll
Aufenthalt von 7 Nächten im August 2022
Antwort von Corrine am 22. Sept. 2022
Matthias,Thank you for being a guest here with us at Holiday Inn Washington Capitol - National Mall. We appreciate your feedback and are glad to hear that you enjoyed your visit and our seasonal roof top pool. We hope to see you again!

8/10 – Gut

Birgit

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Toll gelegenes Hotel mit guten Parkmöglichkeiten (allerdings kostenpflichtig)
Aufenthalt von 2 Nächten im November 2021
Antwort von Corrine am 7. Jan. 2022
Thank you for staying with us and sharing your feedback.

8/10 – Gut

Matthias

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nett und gut
Sehr freundliches Personal - ami-like! CVS in der Nähe - alles was man braucht
Aufenthalt von 7 Nächten im Dezember 2020
Antwort von Holiday Inn Washington Capitol - National Mall Rep am 4. Jan. 2021
Thank you for your feedback.

8/10 – Gut

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nahe Air and Space Center und anderer Museen, Hop on Hop off fußläufig, Union Station (10 Min), Ronald Reagan Airport (20 Min.) Starbucks im Hotel, ansonsten keine Restaurants in der Umgebung. Frühstück mit $19,00 sehr teuer. Self-Service Laundry im 2. Stock
Aufenthalt von 2 Nächten im Juni 2019

10/10 – Hervorragend

Michael

Mit dem Partner gereist
Gut: Sauberkeit und Zustand der Unterkunft
Close to metro and museums
Aufenthalt von 4 Nächten im April 2024
Antwort von rp am 22. Apr. 2024
Dear Valued Guest,Thank you for taking the time to write a review on your recent stay with us. We truly appreciate your feedback and are glad to know the hotel overall met your expectations.We hope to have an opportunity soon to have you once again!Sincerely,Roberto PerezHotel Manager

8/10 – Gut

Rita

Mit der Familie gereist
Gut: Sauberkeit und Ausstattung
The property was nice. The stafe was helpful and kind. The AC in the room wouldn't cool properly.
Aufenthalt von 1 Nacht im April 2024
Antwort von rp am 22. Apr. 2024
Dear Valued Guest,Thank you for taking the time to write a review on your recent stay with us. We truly appreciate your feedback and are glad to know the hotel overall met your expectations.We hope to have an opportunity soon to have you once again!Sincerely,Roberto PerezHotel Manager

8/10 – Gut

EDWIN

The people were very professional.
Aufenthalt von 2 Nächten im April 2024
Antwort von rp am 22. Apr. 2024
Dear Valued Guest,Thank you for taking the time to write a review on your recent stay with us. We truly appreciate your feedback and are glad to know the hotel overall met your expectations.We hope to have an opportunity soon to have you once again!Sincerely,Roberto PerezHotel Manager

8/10 – Gut

jeffrey b

Gut: Sauberkeit und Zustand der Unterkunft
Perfect location-Just steps from Metro yellow line @L'Efant 2 blocks (directly) south from Air/Space-3 from National Mall Cabs available 24/7 and reasonable right out front for further jaunts My room good but for little stuff- Staff fantastic
Aufenthalt von 2 Nächten im April 2024
Antwort von rp am 22. Apr. 2024
Dear Valued Guest,Thank you for taking the time to write a review on your recent stay with us. We truly appreciate your feedback and are glad to know the hotel overall met your expectations.We hope to have an opportunity soon to have you once again!Sincerely,Roberto PerezHotel Manager

6/10 – Okay

Megan

Mit der Familie gereist
Gut: Ausstattung
Verbesserungswürdig: Zustand der Unterkunft
Room was a bit busted and old. Restaurant was good.
Aufenthalt von 1 Nacht im April 2024
Antwort von rp am 22. Apr. 2024
Dear Valued Guest,Thank you for taking the time to write a review on your recent stay with us. We truly appreciate your feedback and are glad to know the hotel overall met your expectations.We hope to have an opportunity soon to have you once again!Sincerely,Roberto PerezHotel Manager

10/10 – Hervorragend

Heather

Gut: Sauberkeit und Zustand der Unterkunft
My family of three had a wonderful time here! The hotel is close to museums, has parking and restaurants, and we appreciated the very kind and competent staff members that we interacted with.
Aufenthalt von 2 Nächten im April 2024
Antwort von rp am 22. Apr. 2024
Dear Valued Guest,Thank you for taking the time to write a review on your recent stay with us. We truly appreciate your feedback and are glad to know the hotel overall met your expectations.We hope to have an opportunity soon to have you once again!Sincerely,Roberto PerezHotel Manager

4/10 – Schlecht

Clara

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Shower/bath didn’t seem clean with the bath liner on bottom. Also was did go down drain fast with shower on it fill bath. Room much smaller than expected. Elevator felt unsafe did get stuck at one floor for a second. Item left from previous occupant was on the floor tucked in a corner
Aufenthalt von 2 Nächten im April 2024
Antwort von rp am 22. Apr. 2024
Dear Valued Guest,Thank you for taking the time to write a review on your recent stay with us. We truly appreciate your feedback and are glad to know the hotel overall met your expectations.We hope to have an opportunity soon to have you once again!Sincerely,Roberto PerezHotel Manager

10/10 – Hervorragend

Gary G

Gut: Sauberkeit und Zustand der Unterkunft
I reserved a king room about two months before the stay. When I arrived they didn’t have a king room, so we had to get a two queen room for one night. Then we moved into a king room for the remainder of our stay. Kind of a hassle having to move rooms, but the front desk worked it out for the remainder of the stay.
Aufenthalt von 6 Nächten im April 2024
Antwort von rp am 22. Apr. 2024
Dear Valued Guest,Thank you for taking the time to write a review on your recent stay with us. We truly appreciate your feedback and are glad to know the hotel overall met your expectations.We hope to have an opportunity soon to have you once again!Sincerely,Roberto PerezHotel Manager

4/10 – Schlecht

Yoshiko

Mit der Familie gereist
I couldn't sleep because of the noise from the train and the air conditioner.
Aufenthalt von 4 Nächten im April 2024
Antwort von rp am 22. Apr. 2024
Dear Valued Guest,Thank you for taking the time to write a review on your recent stay with us. We truly appreciate your feedback and are glad to know the hotel overall met your expectations.We hope to have an opportunity soon to have you once again!Sincerely,Roberto PerezHotel Manager

4/10 – Schlecht

Christy

Mit einer Gruppe gereist
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
I paid extra to get an executive room on a high floor and they gave me a room across from one that had apparently suffered water damage. The carpet and baseboard were torn up and they had a commercial dehumidifier and 2 fans running for my entire 3 night stay and refused to turn them off. Will never stay here again.
Aufenthalt von 3 Nächten im April 2024
Antwort von rp am 22. Apr. 2024
Dear Valued Guest,Thank you for taking the time to write a review on your recent stay with us. We truly appreciate your feedback and are glad to know the hotel overall met your expectations.We hope to have an opportunity soon to have you once again!Sincerely,Roberto PerezHotel Manager

10/10 – Hervorragend

james, chestnut hill

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2024
Antwort von rp am 22. Apr. 2024
Dear Valued Guest,Thank you for taking the time to write a review on your recent stay with us. We truly appreciate your feedback and are glad to know the hotel overall met your expectations.We hope to have an opportunity soon to have you once again!Sincerely,Roberto PerezHotel Manager

8/10 – Gut

Corina, Louisville

Gut: Sauberkeit und Zustand der Unterkunft
Walking distance from so many places
Aufenthalt von 3 Nächten im April 2024
Antwort von rp am 22. Apr. 2024
Dear Valued Guest,Thank you for taking the time to write a review on your recent stay with us. We truly appreciate your feedback and are glad to know the hotel overall met your expectations.We hope to have an opportunity soon to have you once again!Sincerely,Roberto PerezHotel Manager

10/10 – Hervorragend

Stephen

Mit dem Partner gereist
Gut: Sauberkeit und Zustand der Unterkunft
Short walking distance to all the major sites in DC. Everyone was extremely friendly. Two great restaurants with good food. Millie, the bartender took good care of us.
Aufenthalt von 7 Nächten im April 2024
Antwort von rp am 22. Apr. 2024
Dear Valued Guest,Thank you for taking the time to write a review on your recent stay with us. We truly appreciate your feedback and are glad to know the hotel overall met your expectations.We hope to have an opportunity soon to have you once again!Sincerely,Roberto PerezHotel Manager

10/10 – Hervorragend

Tracy

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 4 Nächten im April 2024
Antwort von rp am 22. Apr. 2024
Dear Valued Guest,Thank you for taking the time to write a review on your recent stay with us. We truly appreciate your feedback and are glad to know the hotel overall met your expectations.We hope to have an opportunity soon to have you once again!Sincerely,Roberto PerezHotel Manager

6/10 – Okay

stanley kent

Mit dem Partner gereist
Gut: Sauberkeit und Zustand der Unterkunft
the trains, air conditioner and guests were very noisy.
Aufenthalt von 7 Nächten im März 2024
Antwort von rp am 22. Apr. 2024
Dear Valued Guest,Thank you for taking the time to leave us a review. We apologize sincerely for falling short of our goal of providing you with an exceptional stay with us. We truly apologize for any inconvenience this has caused and hope to have an opportunity in the future to provide you with a better experience. Sincerely,Management

10/10 – Hervorragend

Joan

Gut: Sauberkeit und Zustand der Unterkunft
The swimming pool was leaking onto the floors below it and there were fans in the hallway of the eighth floor running all the time
Aufenthalt von 3 Nächten im April 2024
Antwort von rp am 22. Apr. 2024
Dear Valued Guest,Thank you for taking the time to leave us a review. We apologize sincerely for falling short of our goal of providing you with an exceptional stay with us. We truly apologize for any inconvenience this has caused and hope to have an opportunity in the future to provide you with a better experience. Sincerely,Management

6/10 – Okay

Drichee

Mit der Familie gereist
Gut: Ausstattung
Waited a very long time to be checked in. Very close to tourist attractions.
Aufenthalt von 4 Nächten im April 2024
Antwort von rp am 22. Apr. 2024
Dear Valued Guest,Thank you for taking the time to leave us a review. We apologize sincerely for falling short of our goal of providing you with an exceptional stay with us. We truly apologize for any inconvenience this has caused and hope to have an opportunity in the future to provide you with a better experience. Sincerely,Management

10/10 – Hervorragend

ELIANA

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Excelente ubicación en Washington DC. El concierge nos dio muchos tips útiles que facilitaron nuestro recorrido por la ciudad. Todo el personal muy amable.
Aufenthalt von 6 Nächten im März 2024
Antwort von rp am 22. Apr. 2024
Dear Valued Guest,Thank you for taking the time to write a review on your recent stay with us. We truly appreciate your feedback and are glad to know the hotel overall met your expectations.We hope to have an opportunity soon to have you once again!Sincerely,Roberto PerezHotel Manager

8/10 – Gut

Paul

Mit der Familie gereist
Gut: Sauberkeit und Zustand der Unterkunft
Good location
Aufenthalt von 1 Nacht im April 2024
Antwort von rp am 22. Apr. 2024
Dear Valued Guest,Thank you for taking the time to write a review on your recent stay with us. We truly appreciate your feedback and are glad to know the hotel overall met your expectations.We hope to have an opportunity soon to have you once again!Sincerely,Roberto PerezHotel Manager

6/10 – Okay

Monica, Mableton

Mit der Familie gereist
Close proximity to museums, the Capitol building, and Metro. The room was very hot coupled with the hard bed and loud inefficient A/C made it very uncomfortable for sleeping. And then there are the train trains.
Aufenthalt von 3 Nächten im April 2024
Antwort von rp am 22. Apr. 2024
Dear Valued Guest,Thank you for taking the time to leave us a review. We apologize sincerely for falling short of our goal of providing you with an exceptional stay with us. We truly apologize for any inconvenience this has caused and hope to have an opportunity in the future to provide you with a better experience. Sincerely,Management

10/10 – Hervorragend

Xingguo

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
地点方便到景点
Aufenthalt von 1 Nacht im März 2024
Antwort von rp am 22. Apr. 2024
Dear Valued Guest,Thank you for taking the time to write a review on your recent stay with us. We truly appreciate your feedback and are glad to know the hotel overall met your expectations.We hope to have an opportunity soon to have you once again!Sincerely,Roberto PerezHotel Manager

10/10 – Hervorragend

Min

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Very nice and perfect location to walk to the famous spots and museum! The room was spacious and water pressure was so great!!! They offer 2 types of pillow and there were a bench and double desk and it makes us easier to eat something or writing a diary. I feel this hotel is much convinient and well managed any other holiday inn. Kids loved the small game zone and spent every 1 hour playing with other kids. Breakfast was not free but it worths, all foods were fresh and especially the omelette was really nice! Kids had breakfast free, and there were free pop corn in the late afternoon at the lobby.
Aufenthalt von 3 Nächten im März 2024
Antwort von rp am 22. Apr. 2024
Dear Valued Guest,Thank you for taking the time to write a review on your recent stay with us. We truly appreciate your feedback and are glad to know the hotel overall met your expectations.We hope to have an opportunity soon to have you once again!Sincerely,Roberto PerezHotel Manager

6/10 – Okay

John C

Mit der Familie gereist
Room lacked quality control in preparation. Bathroom door did not have a latch. Refrigerator was installed, but never plugged in. Carpet dirty. Restaurant in hotel.. food way overpriced. Example: over $20 for a salad.
Aufenthalt von 3 Nächten im März 2024
Antwort von rp am 22. Apr. 2024
Dear Valued Guest,Thank you for taking the time to leave us a review. We apologize sincerely for falling short of our goal of providing you with an exceptional stay with us. We truly apologize for any inconvenience this has caused and hope to have an opportunity in the future to provide you with a better experience. Sincerely,Management

8/10 – Gut

Nicole

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
This hotel was a perfect location for it's quick walk to all the museums, the National Mall and a Metro station. The hotel was clean and the staff was more than helpful. Kids eat free at the hotel restaurants with the purchace of an adult meal. There is a safe parking garage for the hotel, but it's an extra cost not associated with your booking costs. They charge you the parking fee at check in and it is based off the number of nights you're staying. I highly recommend this hotel if your looking to enjoy the DC area.
Aufenthalt von 3 Nächten im März 2024
Antwort von rp am 22. Apr. 2024
Dear Valued Guest,Thank you for taking the time to write a review on your recent stay with us. We truly appreciate your feedback and are glad to know the hotel overall met your expectations.We hope to have an opportunity soon to have you once again!Sincerely,Roberto PerezHotel Manager

10/10 – Hervorragend

Jennifer

Aufenthalt von 3 Nächten im März 2024
Antwort von rp am 22. Apr. 2024
Dear Valued Guest,Thank you for taking the time to write a review on your recent stay with us. We truly appreciate your feedback and are glad to know the hotel overall met your expectations.We hope to have an opportunity soon to have you once again!Sincerely,Roberto PerezHotel Manager

10/10 – Hervorragend

Clemente

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
The people is very nice, the hotel is a near to a lot places that you want to visit like capitolio,Smithsonian Museums, National Mall , have a restaurant inside with good prices , and more...the transportation is easy to find...my experience was very nice in this hotel...
Aufenthalt von 4 Nächten im März 2024
Antwort von rp am 2. Apr. 2024
Dear Valued Guest,Thank you for taking the time to write a review on your recent stay with us. We truly appreciate your feedback and are glad to know the hotel overall met your expectations.We hope to have an opportunity soon to have you once again!Sincerely,Roberto PerezHotel Manager

8/10 – Gut

Abhishek

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Good property to spend vacation with family.
Aufenthalt von 2 Nächten im März 2024
Antwort von rp am 2. Apr. 2024
Dear Valued Guest,Thank you for taking the time to write a review on your recent stay with us. We truly appreciate your feedback and are glad to know the hotel overall met your expectations.We hope to have an opportunity soon to have you once again!Sincerely,Roberto PerezHotel Manager

8/10 – Gut

MIRANDA

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Very nice property
Aufenthalt von 1 Nacht im März 2024
Antwort von rp am 2. Apr. 2024
Dear Valued Guest,Thank you for taking the time to write a review on your recent stay with us. We truly appreciate your feedback and are glad to know the hotel overall met your expectations.We hope to have an opportunity soon to have you once again!Sincerely,Roberto PerezHotel Manager

10/10 – Hervorragend

Toru

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
It was great as we had expected.
Aufenthalt von 3 Nächten im Januar 2024
Antwort von rp am 2. Apr. 2024
Dear Valued Guest,Thank you for taking the time to write a review on your recent stay with us. We truly appreciate your feedback and are glad to know the hotel overall met your expectations.We hope to have an opportunity soon to have you once again!Sincerely,Roberto PerezHotel Manager

6/10 – Okay

Patti

Mit der Familie gereist
Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
It was not up the standards I expect from holiday inn express.
Aufenthalt von 2 Nächten im März 2024
Antwort von rp am 2. Apr. 2024
Dear Valued Guest,Thank you for taking the time to write a review on your recent stay with us. We truly appreciate your feedback and are glad to know the hotel overall met your expectations.We hope to have an opportunity soon to have you once again!Sincerely,Roberto PerezHotel Manager

8/10 – Gut

Sangrok

Aufenthalt von 2 Nächten im März 2024
Antwort von rp am 22. Apr. 2024
Dear Valued Guest,Thank you for taking the time to write a review on your recent stay with us. We truly appreciate your feedback and are glad to know the hotel overall met your expectations.We hope to have an opportunity soon to have you once again!Sincerely,Roberto PerezHotel Manager

2/10 – Ungenügend

Emanuel

Mit der Familie gereist
Gut: Sauberkeit und Zustand der Unterkunft
The room next to us was having a party and were being super loud. I woke up around 4:30am when someone knocked on our door bc it seems they had the wrong room. I called front desk to see if they could keep it down but it didn’t help. They continued partying until the morning. In the morning I went to get coffee and noticed a young female was just standing by the elevators for at least a couple of hours. It looks like their party friends locked her out the room. It was not a good luck for the hotel. I don’t plan to stay there again
Aufenthalt von 1 Nacht im März 2024
Antwort von rp am 22. Apr. 2024
Dear Valued Guest,Thank you for taking the time to leave us a review. We apologize sincerely for falling short of our goal of providing you with an exceptional stay with us. We truly apologize for any inconvenience this has caused and hope to have an opportunity in the future to provide you with a better experience. Sincerely,Management

6/10 – Okay

Jennifer

Aufenthalt von 1 Nacht im März 2024
Antwort von rp am 22. Apr. 2024
Dear Valued Guest,Thank you for taking the time to write a review on your recent stay with us. We truly appreciate your feedback and are glad to know the hotel overall met your expectations.We hope to have an opportunity soon to have you once again!Sincerely,Roberto PerezHotel Manager

10/10 – Hervorragend

RAJESH

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
The stay was nice and it was close and walkable distance to most of the attractions
Aufenthalt von 4 Nächten im März 2024
Antwort von rp am 2. Apr. 2024
Dear Valued Guest,Thank you for taking the time to write a review on your recent stay with us. We truly appreciate your feedback and are glad to know the hotel overall met your expectations.We hope to have an opportunity soon to have you once again!Sincerely,Roberto PerezHotel Manager

10/10 – Hervorragend

Rosa

Mit einer Gruppe gereist
Gut: Ausstattung
Very central
Aufenthalt von 3 Nächten im März 2024
Antwort von rp am 2. Apr. 2024
Dear Valued Guest,Thank you for taking the time to write a review on your recent stay with us. We truly appreciate your feedback and are glad to know the hotel overall met your expectations.We hope to have an opportunity soon to have you once again!Sincerely,Roberto PerezHotel Manager

10/10 – Hervorragend

Steven, Manalapan

Aufenthalt von 1 Nacht im März 2024
Antwort von rp am 22. Apr. 2024
Dear Valued Guest,Thank you for taking the time to write a review on your recent stay with us. We truly appreciate your feedback and are glad to know the hotel overall met your expectations.We hope to have an opportunity soon to have you once again!Sincerely,Roberto PerezHotel Manager

6/10 – Okay

David

Mit der Familie gereist
Verbesserungswürdig: Ausstattung
This is our fourth visit here. The service at the restaurants has declined over the last few years. The paid breakfast buffet was more like what you would expect for free at a Comfort Inn. The bar and grill has great food, but the service was not good. Servers still wearing masks and I can't hear what they are saying. Waited 30 minutes between the time we finished eating and when we received the check. Also, no room service available. Chances are, we will try somewhere else next time.
Aufenthalt von 5 Nächten im März 2024
Antwort von rp am 29. März 2024
Dear Valued Guest,Thank you for taking the time to leave us a review. We apologize sincerely for falling short of our goal of providing you with an exceptional stay with us. We truly apologize for any inconvenience this has caused and hope to have an opportunity in the future to provide you with a better experience. Sincerely,Management

6/10 – Okay

Oswaldo, OCEAN CITY

Aufenthalt von 1 Nacht im März 2024
Antwort von rp am 22. Apr. 2024
Dear Valued Guest,Thank you for taking the time to write a review on your recent stay with us. We truly appreciate your feedback and are glad to know the hotel overall met your expectations.We hope to have an opportunity soon to have you once again!Sincerely,Roberto PerezHotel Manager

10/10 – Hervorragend

Jeffrey, Canton

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 4 Nächten im März 2024
Antwort von rp am 2. Apr. 2024
Dear Valued Guest,Thank you for taking the time to write a review on your recent stay with us. We truly appreciate your feedback and are glad to know the hotel overall met your expectations.We hope to have an opportunity soon to have you once again!Sincerely,Roberto PerezHotel Manager

10/10 – Hervorragend

Gissele

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Good
Aufenthalt von 1 Nacht im März 2024
Antwort von rp am 29. März 2024
Dear Valued Guest,Thank you for taking the time to write a review on your recent stay with us. We truly appreciate your feedback and are glad to know the hotel overall met your expectations.We hope to have an opportunity soon to have you once again!Sincerely,Roberto PerezHotel Manager

10/10 – Hervorragend

Nancy

Mit der Familie gereist
Gut: Ausstattung und Zustand der Unterkunft
Perfect location! Friendly staff!
Aufenthalt von 1 Nacht im März 2024
Antwort von rp am 29. März 2024
Dear Valued Guest,Thank you for taking the time to write a review on your recent stay with us. We truly appreciate your feedback and are glad to know the hotel overall met your expectations.We hope to have an opportunity soon to have you once again!Sincerely,Roberto PerezHotel Manager