Dear Sylvia, that you for staying with us and leaving a review. We hope to see you again.

Vielen Dank, dass Sie bei uns geblieben sind. Wir freuen uns, dass Sie es zum Flughafen geschafft haben.

Vielen Dank für Ihren Aufenthalt bei uns und wir freuen uns, dass Sie Ihren Aufenthalt genossen haben.

Thank you so much, we're glad you enjoyed your stay.

Dear Guest, Thank you for the review. We aim to provide clean rooms, comfortable stay and great customer service. Our apologies if we did not exceed your expectation. We appreciate your feedback and this will be passed to our management. Thank you for staying with us.

Thank for the rating of 8 out of 10 Mina! We appreciate the score. We always aim to provide superior services, clean rooms and comfortable stay. We hope to see you again in the near future.

Vielen Dank für Ihre freundlichen Worte, und wir freuen uns darauf, Sie in Zukunft wieder zu beherbergen.

Dear Daniela, thank you for staying with us and leaving a review. We hope to see you again. Regards,

Dear Timo , thank you for staying with us and leaving a review. We are glad you enjoyed your stay and liked our location. We hope yo see you soon. Regards

Dear Christine, we are sorry that you did like your stay with us. We wish you provided us with details so we can investigate and provide a better service for future reservations. Regards,

Dear Guest, Thank you for taking your time to complete the survey. We really appreciate the great review. We hope to welcoming you again next time. Regards,

Dear guest, on behalf of our entire team, we would like to apologize for not exceeding your expectations. We hope you are having a good day.

Dear Guest, Thank you for staying with us. We are glad to hear that you enjoyed your stay and that our staff looked after your stay well. We hope to see you again. Thank you. Regards, SureStay by Best Western North Vancouver

Thank you for completing the survey regarding your recent stay with us. Sorry that we did not exceed your expectations. We are planning a major renovation in the future. We hope that you still give us a chance next time so we can offer you a better experience. If we can provide any assistance, please do not hesitate to let us know. Regards, Justine Guest Services

Dear Guest, Thank you for completing the survey regarding your recent stay. We really appreciate your positive comments especially regarding our clean bathroom. We look forward to see you again next time. Regards, Justine

Dear Walter, Thank you for completing the survey. We look forward to see you again next time. Regards, Justine

Dear Guest, Thank you for staying with us. We are glad that you enjoyed your stay. There are different room types in our hotel, and some of them do not have a fridge. For those whose room does not have the facility, we have it in the lobby. We hope to see you again. Thank you. Regards, SureStay by Best Western North Vancouver

Dear Guest, Thank you for staying with us. We are glad that our location worked out well for you. We hope to see you again. Thank you. Regards, SureStay by Best Western North Vancouver

Dear Guest, Thank you for the wonderful review regarding your recent stay with us. We are really grateful for the positive reviews regarding our rooms. I'm very sure that everybody, especially our housekeeping team is going to be very happy to hear about it. Again, thank you and we look forward to see you again soon.

Dear Guest, Thank you for staying with us. We are glad that you enjoyed your stay with us. We hope to see you again. Thank you. Regards, SureStay by Best Western North Vancouver

Dear Guest, Thank you for staying with us. We are glad that you enjoyed your stay with us. We hope to see you again ! Thank you. Regards, SureStay by Best Western North Vancouver

Dear Ian MathesonWe are very sorry to hear about your experience. We are surprised with your review as we dont often get this feeback. Thank you for bringing this to our attention. We have taken your comments seriously. Please know that our property tries our best to guard against this activity as such we have security patrolling our hotel nightly. We will communicate with our security to address this matter immediately.Thank you for sharing your time in writing this review.

Dear Guest,We thank you for staying with us. Our team wishes you approach the front desk team to inform of any concern that made your stay less enjoyable so we will be given the chance to better your stay. Thank you for staying with us. Guest ServicesSureStay Hotel by Best Western North VancouverTell: + 1 (604) 987-8185reservations@bestwesterncapilano.com

Thank you so much for your kind review. I do apologize for the cigarette smell, we'll be talking to the housekeeping department about ways to prevent this in the future.

Thank you so much for letting us know you enjoyed your stay.

Thank you so much! We all hope you're enjoying your stay!

I do apologize that you weren't satisfied. If you wish to discuss this further with a manager, please feel free to call us.

Thank you so much for letting us know you enjoyed your stay!

Dear Stefanie,Thank you for the feedback. We hope to see you again here at SureStay Hotel by Best Western.If you need any assistance to any concern/s you have, please dont hesitate to contact us. Have a good day! Thank you!

Thank you so much! We're glad to hear you enjoyed your stay!

Thank you so much for your feedback, I have passed this onto our housekeeping staff, so they can follow up with everyone on acceptable standards.

We're always happy to hear you had a good time.

Thank you so much!

Thank you for your feedback, North Vancouver is always changing and a number of restaurants that used to be nearby have closed. Hopefully the future brings new and exciting eats to the neighbourhood!

Thank you for your response, I have passed on your compliments to housekeeping and the restaurant.

Thank you so much!

Wow! What a great review to read on a Monday morning.Thank you

Thank you so much, I have passed on your review to both our housekeeping and maintenance departments.

Thank you so much for your feedback, don't hesitate to let us know what you think we can do better.

Thank you for your feedback, and our apologies for the deficiencies in your room. I have passed this onto both our management and maintenance team to be addressed immediately.

Thank you for the score of 5 out of 5. We are glad you liked your stay and we hope to see you again.

Thank you for letting us know you enjoyed your stay!

Thank you so much!

Thank you so much! It was a pleasure having you stay with us!

Dear Brooke,Thank you very much for your stay with us and your kind review. We are extremely happy that you had a comfortable and pleasant stay with us!We hope to see you again in the future

Dear GretskyThank you for the feedback and the score of 5 out of 5. We always have guest satisfaction as our first and top priority. The restaurant attached to our property has a different management from the hotel. Thank you for staying with us.

Dear Elizabeth,Thank you very much for taking out the time to review our services. It is a pleasure to know that your stay with us was comfortable. We delighted to have you as our guest and hope to welcome you back on your next trip.

Dear Mr. Singh,Firstly I would like to thank you for taking out the time to review our services. Please accept my deepest apologies for any inconvenience caused during your stay. I would like to assure you that we value your feedback and will make proper investigation to understand what exactly happened. Once again my deepest apologies on behalf of my team for any rude interaction. Rest assure proper measures will be taken to guide and train the staff involved in this incident.

Thank you for giving us a score of 4 out of 5! We appreciate your time and for staying with us.